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!!!WE WANT YOU!!!
Homestay Customer Service
Working hours: Full time 6 days a week
Chill and fun environment
Job Descriptions:
Job Requirements:
!!!我们需要你!!!
工作时间:一个星期六天制
轻松的工作环境,年轻的氛围
有上进心,刻苦耐劳
工作范围:
工作要求:
Perks & Benefits
De Luma is a property management company which based in Bukit Mertajam .A thoughtfully curated space for you to immerse in the DeLuma, hosted by a team of young adventurers who are passionate about living experience.
!!!WE WANT YOU!!!
Homestay Customer Service
Working hours: Full time 6 days a week
Chill and fun environment
Job Descriptions:
Job Requirements:
!!!我们需要你!!!
工作时间:一个星期六天制
轻松的工作环境,年轻的氛围
有上进心,刻苦耐劳
工作范围:
工作要求:
Perks & Benefits
De Luma is a property management company which based in Bukit Mertajam .A thoughtfully curated space for you to immerse in the DeLuma, hosted by a team of young adventurers who are passionate about living experience.
Job Responsibilities:
Job Requirements:
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
In this role you will be responsible for:
The ideal candidate will possess:
Highly Desirable:
Rewards and Benefits
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Locations:
Rentokil Initial (M) Sdn Bhd
No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang
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Job Summary:
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Outpatient Registration - Butterworth/HDVCH EmergencyEmployment Type
Part timeShift
Night (United States of America)Weekly Scheduled Hours
24Hours of Work
VariableDays Worked
VariableWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
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About the unit
Butterworth Hospital’s second floor is home to the Surgical Services department which houses the Outpatient Center (OPC), Surgical Intake, Post-Anesthesia Care Unit (PACU), and the Hansen-Balk Surgical Family Waiting Lounge (SFWL). We strive to create a calm and healing environment for our patients and their loved ones. Team members who are working in OPC will complete the preoperative admission process, ensuring the patient has met all safety requirements for surgery and is ready for the rest of the surgical team to greet them. Upon completion of surgery, the PACU will provide phase 1 recovery for these patients. The acuity of these patients can range from same day discharge to ICU level. Our unit is a fast-paced area where your critical thinking skills are sure to grow. Our team is comprised of registered nurses, nursing technicians, unit secretaries, and waiting room coordinators who are trained to seamlessly help transition our patients and their loved ones safely through our surgical spaces.
About Butterworth Hospital
Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention, and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals.
Scope of work
Responsible for greeting visitors and/or staff and directing them to the appropriate resource, from a position of high visibility. Performs clerical duties to support the area of responsibility. Answers telephone and provides/relays information in a manner consistent with caring, respect, and individual needs. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner. Performs general clerical duties and completes specials projects as assigned with direction.
How we will care for you, while you care for our patients
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Qualifications
High School Diploma or equivalent Required
2 years of relevant experience related experience Required
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Post Anesthesia Care Unit - ButterworthEmployment Type
Part timeShift
Day (United States of America)Weekly Scheduled Hours
24Hours of Work
5:00 a.m. to 5:30 p.m.Days Worked
Monday to Friday (Variable)Weekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
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Sign On Bonus - $1000.00
#nonclinicalwest
#LI-PRO
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Facility Operations - 1 HelpEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
7 a.m. to 3:30 p.m.Days Worked
Week One: Sunday, Monday, Wednesday, Thursday, Friday Week Two: Monday, Wednesday, Thursday, Friday, SaturdayWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Official account of Jobstore.
About Butterworth Hospital
Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals.
Scope of work
Plans and prioritizes care for individuals and population of patients, focusing on strategies that will promote optimal health within populations. Demonstrates expertise, current knowledge in nursing care and management of a caseload of patients of varying complexity and seeks to improve patient, family and health systems/community outcomes through the application of educational concepts / skills and preventive care in a managed care environment.
How we will care for you, while you care for our patients
Qualifications
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Care Management - ButterworthEmployment Type
Part timeShift
Weekend (United States of America)Weekly Scheduled Hours
12Hours of Work
8:00 a.m. to 8:30 p.m.Days Worked
Saturday to SundayWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Official account of Jobstore.
About this unit
The Corewell Health Butterworth OR department is a level 1 trauma center. The department consists of twenty-one (21) operating rooms that operate 24/7 including supporting other surgical services departments related to IMRI and pediatric areas. The surgical team covers multiple specialties with a focus on trauma, orthopedic trauma, acute care surgery and neurological trauma. Our interdisciplinary team of anesthesia providers, physicians, nurses, surgical technicians, and support technicians offer a high level of expertise and patient care. We also support a high level of technology including the DaVinci, Rosa, and Stealth robotic equipment. The environment offers a strong team atmosphere with comprehensive technology for safe and efficient patient care.
About Butterworth Hospital
Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention, and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals.
Scope of work
Assists in the preparation, delivery, and clean-up of patient care during the intra-operative phase. Contributes to the smooth operation of the unit. Obtains and organizes necessary equipment, sterile supplies, and instruments for each surgical case. Assembles surgical supplies for rooms and case tables. Opens sterile supplies for surgical procedures. Cleans equipment (including decontamination and sterilization of instruments), work areas and reusable supplies and returns unneeded equipment to appropriate department. Also follows-up on equipment needing repairs.
How we will care for you, while you care for our patients
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Qualifications
High School Diploma or equivalent Required
Associate's Degree in related field Preferred
2 years of relevant experience Patient Care Preferred and 1 year of relevant experience in Operating Room Preferred
AHA or ARC American Basic Life Support (BLS) within 60 Days required
Anesthesia Technician Certification (Cer. A.T.) preferred
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Surgical Services - ButterworthEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
6:30 a.m. to 5 p.m.Days Worked
VariableWeekend Frequency
Every fourth weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Official account of Jobstore.
Job Summary:
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Outpatient Registration - Butterworth/HDVCH EmergencyEmployment Type
Part timeShift
Day (United States of America)Weekly Scheduled Hours
20.8Hours of Work
7 a.m. to 7:30 p.m.Days Worked
Week 1: Tuesday Week 2: Tuesday, Friday, SaturdayWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Official account of Jobstore.
Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!
About the unit
6 South specializes in patients with advanced heart failure, pre or post heart or lung transplant, Left Ventricular Assist devices, Intra-Aortic Balloon Pumps, and respiratory failure necessitating Bipap, or Hi-Flo Nasal Cannula. Individuals are drawn to 6 South as it is a unique environment that allows new grad nurses the opportunity to build a strong foundation in time management and develop their critical thinking skills in non-ICU assignments, while also providing an introduction into ICU level of care. Specifically, the nurses are trained to manage continuous vasoactive infusions, pulmonary artery catheters, radial arterial lines, central venous catheters, peritoneal dialysis and utilization of Endotool for continuous Insulin drip therapy.
About Meijer Heart Center
The heart and vascular systems demand extraordinary care. It begins with heart specialists who can expertly monitor your entire heart and vascular system and perform anything from a bypass to vascular surgery to a heart and lung transplant. Discover a true continuum of heart and vascular care. Through research, innovative treatments, and best practices our teams are advancing heart and vascular care for the patients we are privileged to treat.
Scope of work
The RN, under the ANA scope of practice utilizes the framework of the nursing process to provide professional nursing care by incorporating patient-family centered care principles to assess, plan, implement, evaluate, and discharge. The RN provides quality patient care under the direction of the Nurse Leader according to Corewell Health policies and procedures and recognizes the impact of nursing care and patient/family partnerships on patient outcomes. The RN partners with and utilizes patient/family input and goals in planning plan of care and develops teaching strategies for patient/family; documents education and learning appropriately in health record.
How we will care for you, while you care for our patients
Qualifications
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Advanced Cardiopulmonary Unit - GREmployment Type
Full timeShift
Night (United States of America)Weekly Scheduled Hours
36Hours of Work
7:00pm-7:30amDays Worked
VariableWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Official account of Jobstore.
$8K SIGN ON BONUS
Primary Location
SITE - Spectrum Health Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Care Management - ButterworthEmployment Type
Part timeShift
Day (United States of America)Weekly Scheduled Hours
4Hours of Work
8:00 a.m. - 4:30 p.m.Days Worked
variableWeekend Frequency
Variable weekendsCURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.
Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.
Official account of Jobstore.
As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.
Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.
The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.
The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.
The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.
The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.
The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.
The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.