Total 94 corporate finance manager job vacancies in Shah Alam, Selangor

FatHopes Energy 專注於收集和聚合廢食用油用於生物燃料和永續航空燃料的生產，為更綠色、更永續的未來做出貢獻。我們正在尋找一名專門的運輸和物流助理經理加入我們充滿活力的團隊並幫助簡化我們的營運。

職位描述：

運輸和物流助理經理將在管理和優化我們的運輸和物流運營方面發揮關鍵作用。該職位涉及監督廢食用油的有效收集、儲存和運輸，確保遵守環境法規，並與各利益相關者協調以維持平穩高效的供應鏈。

主要責任：

· 協助規劃、組織和管理物流運作，包括廢食用油的裝運、接收、儲存和運輸。

· 與收集團隊、處理設施和最終用戶協調，確保及時且有效率的取貨和送貨計劃。

· 監控和管理庫存水準以確保庫存準確性。

· 實施和維護物流程序和協議，以遵守環境法規和公司政策。

· 與物流經理合作，與承運商、供應商和物流服務提供者協商合同，以優化成本並確保服務品質。

· 利用物流軟體和系統進行庫存管理和物流最佳化。

· 為後勤人員提供培訓和支持，確保高水準的團隊績效並遵守安全標準。

· 處理出現的任何物流相關問題或爭議，並根據需要採取糾正措施。

資格：

· 擁有供應鏈管理、物流、工商管理或相關領域的學士學位。

· 至少3年物流或供應鏈管理經驗，最好在散裝液體產業或相關產業。

· 必須對航運和物流運作有深入的了解，包括國際航運法規和清關。

· 良好的電腦知識和IT悟性。

· 優秀的組織、溝通（英語和馬來語）和談判技巧。

· 能夠在快節奏的環境中工作並管理多個優先事項。

· 批判性思考者和解決問題的能力。

· 較強的時間管理能力、緊迫感和始終按時完成任務的記錄。

· 致力於永續發展和環境保護。

我們提供什麼：

· 有競爭力的薪資

· 在快速發展的公司內獲得專業成長和晉升的機會。

· 致力於創新和永續發展的充滿活力和支持性的工作環境。

· 有機會對環境保護和永續發展工作產生有意義的影響。

津貼和福利

• 員工股權
• 事假
• 開放文化
• 個人發展機會

Job Responsibilities

• Develop and implement adequate EHS programs and systems (including records) to maintain and demonstrate regulatory compliance as well as comply with company policies and procedures.
• Prepare and submit reports to document compliance activities.
• To ensure the work environment is compliant with health and safety rules by assessing, control & mitigating risks.
• Identify and develop the working relationships with state and local authorities (i.e., state/local environmental and safety agencies, wastewater authorities, fire departments, etc.) as well as appropriate internal Environmental, Health and Safety contacts.
• Maintain working knowledge of federal, state, and local environmental, health and safety regulations and identify all requirements that apply, or may apply, to the facility.
• Develop and implement training programs for all required elements of the EHS Management system.
• Lead the internal and external audit for EHS matters.
• Implement the investigation of accident and incident.
• Track and follow all of CAPA (Corrective and Preventive Action) activities.
• Drive the EHS team to continuously improve in departmental goals.
• May perform other duties and responsibilities as assigned.

Requirements:

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Strong knowledge of international, national, local EHS with relevant laws and regulations.
• Strong proficiency in determining EHS requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
• Ability to coach the team on EHS instruction preparation.
• Strong financial and analytical ability.
• Proficiency in managing business analytics to determine optimum company footprint.
• Working experience in Logistics / Warehouse related field will be an added advantage.
• Strong and convincing communication skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

工作職責

• 提高營運和倉儲效率，在不影響安全和品質的情況下最大限度地提高產量並降低營運成本。
• 在效率、安全、安保、品質和維護等領域實施並推動持續改善活動。
• 與承包商、供應商、貨運代理和相關機構等第三方服務提供者建立並維持良好的關係。
• 負責設備和倉庫設施的維護，確保效率和安全得到最佳化。
• 負責確保及時準確地記錄資訊和文件。
• 領導緊急應變小組處理現場或場外洩漏或事故，並積極採取預防措施，以消除未來的事故。
• 對指定業務的損益狀況負責。
• 確保倉庫作業活動依照安全規範進行，維持5S。
• 一旦發生任何事件，立即進行初步調查並起草報告給管理層。
• 上級要求的其他相關職責。

要求：

• 物流和供應鏈管理或任何同等領域的最低文憑。
• 日語和英語流利。
• 物流和供應鏈相關資格是額外優勢
• 需要至少 6 - 7 年領導營運/倉庫團隊的相關經驗
• 管理倉儲或庫存管理的實務經驗將是一個額外的優勢
• 成熟、有責任心並且能夠在最少的監督下工作

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

義務和責任

1. 辨識並尋求倉儲、倉儲和物流領域的新商機。制定並實施有效的策略來獲取新客戶並擴大我們的市場份額。

2. 與主要客戶和利害關係人建立並維持牢固的關係。了解客戶需求，解決客戶疑慮，確保客戶滿意。充當客戶和內部團隊之間的聯絡人。

3. 進行深入的市場研究，以確定產業趨勢、競爭格局和潛在商機。為業務成長提供見解和建議。

4. 透過有效地展示我們的倉儲、倉儲和物流解決方案，達到並超越銷售目標。與銷售團隊合作制定和實施銷售策略。

5. 準備並向潛在客戶提出令人信服的建議和演示。根據客戶需求和行業最佳實踐客製化解決方案。

6. 與營運、物流和其他內部團隊密切合作，確保客戶專案的無縫執行。在定價策略、服務交付和客戶滿意度計劃方面進行協作。

7. 產生有關業務發展活動、銷售業績和市場趨勢的定期報告。分析數據以做出明智的決策並調整業務發展策略。

職位需要

1. 工商管理、行銷或相關領域學士學位。

2. 具有倉儲物流產業業務開發、銷售或客戶管理的豐富經驗。

3.對供應鏈管理和物流運作有深入的了解。

4.優秀的溝通、談判、表達能力。

5. 能夠與客戶和內部團隊建立並維持有效的關係。

6. 以結果為導向，有達到和超額銷售目標的記錄。

津貼和福利

• 績效獎金
• 津貼
• 醫療保險
• 個人發展機會

• Position title: Finance Manager.
• Salary: RM 10000-13000.
• Work location: Sepang (5-day week), Selangor.

About the hiring company
Chrisjac Recruitment is an established recruitment firm, servicing corporate clients in Malaysia for over two decades in staffing industry. As part of providing value-added recruitment services to our long standing corporate clients, we are currently seeking qualified finance professionals to join our this long established client.
Our client is a property/mall management company. They are in the process of looking for an experienced Finance professional to helm the Finance Department at their Sepang office in Selangor.
Responsibilties
*To lead the Finance team in planning,directing and coordinating finance operations in an efficient and professional and compliance with applicable laws and Group finance policy.
*Review monthly management accounts and ensure timely submission to holding company and joint venture partner for consolidation.
*Prepare audited financial statements
*Oversee the approval and processing of income, expenditure, position control documents and accounts maintenance.
*Provide financial advice/input to all management decisions and assist in developing corporate goals,strategies and plans in achieving objectives.
*Coordinate and analyse fiscal and budget systems for controls, policies and procedures.
*Coordinate the annual internal and external audit and preparation of financial statements and all other supplementary financial schedules for audit.
*Preparation and review of tax computations,submission of tax returns and liaison with tax agents and authorities on tax matters.
The person
*Malaysian male or female.
*Possess a Bachelor degree in Accountancy or ACCA/CIMA.
*6-8 years of work experience in finance and accounting portfolio in property/mall management sector.
*Strong technical knowledge in MFRS and local taxation regulations.
*Must be proficient in English and Bahasa Malaysia, both spken and written.
*Be able to be based at Sepang area in Selangor.
*Priority for manager specializing mall or property management.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume in Word format for our review. You may choose to apply through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位名稱：財務經理。
• 薪資：RM10000-13000。
• 工作地點：雪蘭莪州雪邦（每週工作 5 天）。

關於招募公司
Chrisjac Recruitment 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供服務已有二十多年。作為向我們的長期企業客戶提供增值招聘服務的一部分，我們目前正在尋找合格的金融專業人士加入我們這個長期的客戶。
我們的客戶是一家物業/購物中心管理公司。他們正在尋找一位經驗豐富的財務專業人士來領導雪蘭莪州雪邦辦事處的財務部門。
職責
*領導財務團隊有效率、專業地規劃、指導和協調財務運作，並遵守適用的法律和集團財務政策。
*審查每月管理帳目並確保及時提交給控股公司和合資夥伴進行合併。
*準備經審計的財務報表
*監督收入、支出、頭寸控製文件和帳戶維護的批准和處理。
*為所有管理決策提供財務建議/意見，並協助制定公司目標、策略和計劃以實現目標。
*協調和分析財政和預算系統的控制、政策和程序。
*協調年度內部和外部審計以及財務報表和所有其他審計補充財務計劃的準備。
*準備和審查稅務計算、提交報稅表以及就稅務事宜與稅務代理人和當局聯絡。
此人
*馬來西亞男性或女性。
*擁有會計或ACCA/CIMA學士學位。
* 6-8年物業/商場管理領域財務與會計組合工作經驗。
*在 MFRS 和當地稅務法規方面擁有豐富的技術知識。
*必須精通英語和馬來語（口語和書面）。
*能夠駐紮在雪蘭莪雪邦地區。
*專門從事商場或物業管理的經理優先。

如何申請
特此邀請有興趣的候選人透過轉發您的Word格式履歷來進行申請，以供我們審核。您可以選擇透過JOBSTORE進行申請，點選「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job purpose

• To support the overall business objectives of the Group by managing enterprise risks, including Environment, Social and Governance (“ESG”) risks.
• To ensure diligent management of enterprise risks throughout the Group.
• To inculcate risk awareness in the Group.
• To assist in implementing strategies, policies, and organizational structure for the management of risks.

Key Responsibilities

• Provide guidance and direction to the Risk Management Team.
• Keep abreast with emerging risks and report them to the Board Risk Committee.
• Regular communication with the Board of Directors.
• Acquire a general understanding of the processes of every department.
• Conduct quarterly risk assessment with the respective entities.
• Travelling often for risk workshops and discussions with departments.
• Prepare quarterly reports for presentation to the Risk Management Committee.
• Monitor Group-wide enterprise risks and assessing the effectiveness of controls.
• Improving the risk management procedures and measurement methodologies.
• Identify and incorporate ESG and Climate related risk and controls into the relevant departments.
• Undertake any other tasks as and when assigned by the Management.

Skills Required

•  Being friendly, patient, and easy going when approached by people (good interpersonal and communication skills).
• Ability to think critically and voice out concerns diplomatically.
• Self-driven & independent in handling task assigned.
• Being proactive, meticulous, good monitoring and follow up skills, good interpersonal and communication skills.
• Able to multitask to complete task assigned to meet deadlines.
• Completes ad-hoc task within deadline with minimal mistakes as and when assigned by the superior.
• Radiates confidence and leadership qualities in guiding the team.
• Initiates on ideas to improve the Risk Management function.

Qualifications

• Candidate must possess relevant qualification in Enterprise Risk Management and have work experience of minimum 5 years in the Risk Management related field.

Requirements include:

• Able to communicate fluently in English and Bahasa Malaysia.
• Excellent written communication and proficiency with technical reports at board standard. Advanced skills in Microsoft Office Suite.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership

工作目的

• 透過管理企業風險，包括環境、社會和治理（「ESG」）風險，支持集團的整體業務目標。
• 確保全集團企業風險的勤勉管理。
• 向集團灌輸風險意識。
• 協助實施風險管理的策略、政策和組織架構。

主要責任

• 為風險管理團隊提供指導和指導。
• 隨時了解新出現的風險並向董事會風險委員會報告。
• 與董事會定期溝通。
• 對每個部門的流程有一個整體的了解。
• 與各自實體進行季度風險評估。
• 經常出差參加風險研討會並與各部門討論。
• 準備季度報告提交給風險管理委員會。
• 監控集團範圍內的企業風險並評估控制措施的有效性。
• 改進風險管理程序和衡量方法。
• 識別 ESG 和氣候相關風險和控制並將其納入相關部門。
• 承擔管理層指派的任何其他任務。

所需技能

• 與人接觸時表現得友善、耐心、隨和（良好的人際互動和溝通技巧）。
• 能夠批判性思考並以外交方式表達擔憂。
• 自我驅動和獨立處理分配的任務。
• 積極主動、細緻，有良好的監控和跟進能力，良好的人際溝通和溝通能力。
• 能夠同時處理多項任務，在截止日期前完成分配的任務。
• 在上級分配的期限內完成臨時任務，盡量減少錯誤。
• 在指導團隊時散發出自信和領導能力。
• 提出改善風險管理職能的想法。

資格

• 候選人必須具備企業風險管理相關資格，並在風險管理相關領域擁有至少5年的工作經驗。

要求包括：

• 能夠流利地用英語和馬來語溝通。
• 具有出色的書面溝通能力，並熟練符合董事會標準的技術報告。 Microsoft Office 套件的進階技能。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格

工作職責

• 積極對棕地/綠地計畫的潛在投資機會進行研究、分析和評估。
• 準備財務模型、專案分析、投資備忘錄以及向管理層提供有關潛在投資機會的建議。
• 參與感興趣的國家的奠基和項目執行。
• 協助並參與針對潛在投資機會進行的文件記錄、盡職調查和可行性研究。
• 分析、準備並向管理層提交盡職調查和可行性研究結果。
• 持續監控和審查現有投資的績效。
• 準備投資組合的月度報告。
• 與銀行家、審計師、律師、顧問等密切合作並維持關係。
• 協助企業完成併購和企業財務活動等任務。
• 根據交易所監管要求準備和審查公告和必要文件。
• 上級不時交辦的其他臨時任務。

工作要求

• 具有企業融資、投資銀行或商業銀行相關經驗將是額外優勢。
• 普通話語言能力是一個額外的優勢。

津貼和福利

• 事假
• 個人發展機會
• 健身會員資格

Job Responsibilities

• To actively conduct research, analysis and evaluation on potential investment opportunities in brownfield / greenfield projects.
• To prepare financial models, project analysis, investment memos and recommendations on the potential investment opportunities to management.
• To participate in groundbreaking and project execution in country of interest.
• To assist in and be involved in documentation, due diligence and feasibility studies undertaken on potential investment opportunities.
• To analyze, prepare and submit due diligence and feasibility study results for management.
• To continuously monitor and review performance of existing investments.
• To prepare monthly reports of investment portfolio.
• To work closely and maintain relationships with bankers, auditors, lawyers, consultants and etc.
• To assist in corporate assignments covering M & A and corporate finance exercises.
• To prepare and review announcements and necessary documents in compliance with Bursa regulatory requirements.
• Other ad-hoc task assigned by superior from time-to-time.

Job Requirements

• Relevant experience in corporate finance, investment banking or commercial banking will be an added advantage.
• Mandarin language skills is an added advantage.

Perks & Benefits

• Personal leave
• Personal development opportunities
• Fitness membership

Job Brief:

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times. Supervises and assigns duty roster for Guest Service Agent and Bell Counter. Responsible for the VIP movement in the Hotel.

Job Responsibilities:

1. Overseeing Front Office operation including maintenance, cleanliness, and efficiency.
2. To train and motivate the front office team towards excellent guest service.
3. Train new hires.
4. Conduct shift briefing.
5. Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
6. Critical thinking during emergency.
7. Handle cash float with integrity.
8. Safeguard the cash float assigned and to be fully accountable for it.
9. Aware of the daily arrival and departure list for VIPs and special need/care guests.
10. Check the VIP room before the ETA.
11. Do spot check on the hotel shuttle.
12. Aware of the functions / events and meetings of the day.
13. Check cleanliness, lighting, and defect of the lobby and public areas.
14. Ensure front office staffs are always in proper and orderly appearance and behaviour.
15. Checks on registration cards of checked-in guests and ensure all important information should be filled on each card by reception or the guests.
16. Perform night audit.
17. Assist in handling door lock and safety box problem.
18. Helps the reception or bell counter as and when required.
19. Check the wake-up call list and ensure guest received on time.
20. Approves and sign for rebates.
21. Authorize and control late departure when required.
22. Answer guests’ inquiries and attend to the needs of the guest.
23. Follow up in credit check report.
24. Ensure the permanent folio/group master is closed promptly.
25. Projects calm and professional manner always.
26. Always observe hotel policy and SOP when dealing with guest.
27. Ensure smooth group check-in.
28. To be familiar with the measure and the steps to be taken when the system fails and all backup procedures.
29. Ensure a high level of product knowledge of the hotel and local area and know the daily happenings in the hotel.
30. Delegate tasks and ensure is completed at satisfactory level.
31. To attend meetings in the absence of Front Office Manager.
32. Managing store par level and cleanliness.
33. Promote hotel outlets/restaurant.
34. Assist on hotel inspection in the absence of Front Office Manager.
35. Schedule the duty roster and submit to Front Office Manager for approval.
36. Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are always adhered to.
37. Greets the VIP guests of the hotel or as directed by the Front Office Manager.
38. Perform any other duties as required by Front Office Manager or Guest Service Manager or Rooms Division Manager.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management.
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office.
• Tech Savvy.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skill.
• A team player.
• Pro active.
• Passion to serve.
• Reliable.
• High integrity.
• Fast learner.
• Good communication, presentation and leadership skills.
• High analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Highly driven to achieve target.
• Inquisitive and confident.

Job Brief:

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company. To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard. To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Job Responsibilities:

1. To perform sufficient background check on any credit facility application & then to obtain approval from Financial Controller and General Manager.
2. To process Credit Facility Application within 3 (three) days from the date it is received.
3. To ensure all billings are done and revenue and charges are posted accordingly as per Event Order date.
4. To reconcile PM account against Event Order and Proforma Invoice & Client’s LOU.
5. To transfer PM account to respective AR Ledger and to ensure outstanding account in PM ledger is cleared in timely manner.
6. To report to Financial Controller on any inappropriate balance in PM Ledger.
7. To ensure Invoice is produced and sent out not later than 3 (three) days after the event date (check-out date).
8. Reconcile AR Ledger against the Debtor’s Control Account in General Ledger and Balance Sheet.
9. Produce AR monthly statement for any amount due more than 30 days and to send first reminder (and any other subsequently).
10. Produce AR Aging Statement every end of the month and to ensure the Aging Report is tally with General Ledger control account.
11. To call and organize for monthly AR Meeting before 15th each month and to prepare and issue minute within 3 (three) days after the meeting.
12. To attend Banquet Event Order Meeting.
13. Responsible in following up and collecting payment for all outstanding AR accounts.
14. Perform reconciliation on credit and debit card and all payment gateway type transaction slips against POS report and PMS journals.
15. To record all no.14 item transactions in Daily Revenue Report and to update the statement accordingly.
16. To ensure Credit Card Clearance account is cleared on daily basis.
17. To reconcile payment received for credit/debit and all payment gateways and book into Bank Ledger accordingly.
18. To update all payment received in the Bank Reconciliation Statement (all banks).
19. To carry investigation on any dispute credit card transaction and payment received from merchant and take necessary action.
20. To prepare for all credit/debit/payment gateway outstanding balance statement and tally with General Ledger balances.
21. To take charge and control on Voucher Sales & Receipt and to book into account accordingly.
22. To perform audit on Voucher Sales and Collection and to ensure sufficient documentation and record are kept.
23. To perform reconciliation on Voucher issuance, sales and utilization.
24. Prepare statement of Voucher Reconciliation (itemised) and to ensure it is tally with General Ledger balances.
25. To report to Financial Controller on any discrepancy in Voucher reconciliation. Costing and Inventory Control.
26. To ensure all purchase invoices are booked into Material Control and Q3 Financial System.
27. To ensure all purchases are posted into the correct cost centre.
28. To validate Good Receive Note (GRN) against invoices.
29. To reconcile food and beverage cost of sales into respective cost centre and General Ledger.
30. To ensure all purchases and Outlet Inter-Transfer are performed in the right manner.
31. To ensure monthly stock take is performed on 27th each month and balance stock on hands are adjusted from/into the cost of sales.
32. To ensure all store issues are booked into account and expensed out accordingly.
33. Perform reconciliation on Cost of Sales for Food & Beverage and prepare Food & Beverage Cost Board.
34. To perform surprise audit on all stores and ensure Stock Card is updated accordingly.
35. To report to Financial Controller on any discrepancy found. Accounting General.
36. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc).
37. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
38. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
39. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for Finance General.
40. To periodically update Contract / License / Insurance Listing and ensure they are renewed before expiry date.
41. To ensure tax return form are submitted on timely manner.
42. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F
43. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
44. To assist Financial Controller on audit inquiries.
45. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
46. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance.
47. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors.
48. Bring to the attention of the Financial Controller any matter requiring attention.
49. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.
50. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manners :

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly.

Job Requirements:

• Bachelor Degree / Diploma Accounting
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position, handling full set of accounts.
• Well versed in accounting double entry and account reconciliation.
• Understanding of Basic Accounting Principles.
• Strong background in hotel operation and hotel management system.
• Microsoft OfficeTech Savvy (Knowledge in Accounting Software is an advantage).
• Able to converse in Bahasa and English, additional local language will be an advantage.
• Strong problem-solving skill.
• A team player
• Pro active.
• Passion to serve.
• Reliable.
• Fast learner.
• Good communication, presentation and leadership skills.
• Good analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Inquisitive and confident.
• Good planning to executing plan.

Job Brief:

Entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Office Manager also compile reports for management, including occupancy reports and financial information.

Job Responsibilities:

• Operational

1. Ensure the Department operate successfully in accordance with the standard of the hotel.
2. Review with the Rooms Division Manager all daily V.I.P rooms, special guest rooms, long stay guest rooms for arrivals are blocked in advance and welcome amenities are appropriately ordered.
3. Conduct frequent and thorough inspections together with the Rooms Division Manager or Maintenance Manager in all areas of the Rooms Division.
4. Maximizes room sales and revenues for the hotel.
5. Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales (revenue management in reservation).
6. Makes all decisions regarding overbooking the hotel, ensures all out booking are carried out by a member of management.
7. Ensures all Front Office team operate with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
8. Ensures all Front Office team are aware of all room sales revenue targets and are kept informed of performance results and communicate targets and results frequently.
9. Adhere to company credit policies to ensure all revenue expected will be received.
10. Monitors competitor performance both past and future to ensure correct selling strategies are applied.
11. Keeps General Manager informed of any risk or opportunity in relation to the pre-set performance figures.

• Guest Service

1. Establish rapport with guests maintaining good customer relationship and handle all guest complaints.
2. Personally and frequently verify that guests check-in/out are receiving the best possible service. Ensure that all V.I.P / Long Stay are met during their stay together.
3. Schedules self to be in the operation during peak hours.
4. Maintains an up to date awareness of current promotions, policy changes and standard operations manuals.
5. Ensure thorough product knowledge of all outlets and departments by all Front Office team.
6. Pro-active in seeking guest contact and maintaining excellent guest relations.
7. Implement a guest recognition program and maintain a relevant guest database.

• Administration

1. Assists with the development and maintenance of a detailed Department Operating Procedures that reflects policies and procedures, work processes and standards of performance.
2. Ensures annual review to accurately reflect any changes.
3. Prepares and regularly update the Rooms Departmental Budget, in close cooperation with the Financial Controller, ensuring targets are met and costs are effectively controlled. Payroll and Productivity Management
4. Exercises efficient Payroll Management/Resource allocation through the establishment of multi-skilling and multi-tasking.
5. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
6. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. People Management.
7. Recruit, select and develop Front Office team to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
8. Delegate appropriately, duties and responsibilities to all direct reports ensuring standards of operation and safety are maintained.
9. Develop and assist with training activities focused on improving skills and knowledge.
10. Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
11. Monitor employee morale and provide mechanisms for performance feedback and development.
12. Conduct annual Performance Appraisals providing honest and appropriate feedback.

• General

1. Attends and contributes to all Meetings as required.
2. Ensure all employees provide a courteous and professional service at all times.
3. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4. Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee handbook and the hotels policies concerning fire, hygiene and health and safety.
5. Take an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
6. Ensure high standards of personal presentation and grooming.
7. Maintains positive guest and colleague interactions with good working relationships.
8. Exercise responsible management and behaviour at all times and positively representing the hotel management team.
9. Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office
• Good through knowledge of property management software (PMS) or hotel reservation software.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skills.
• A team player.
• Pro active
• Passion to serve
• Reliable
• High integrity
• Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.
• Excellent communication and proactive problem solver.
• Team player.
• Communicate effectively with all levels of employees.
• Equips and motivates employees to achieve predetermined goals.
• Personable and pleasant to deal with.
• Discreet, reliable, sensitive and diplomatic.
• Guest-driven, positive, friendly and approachable.
• Positive “can do” attitude and flexible approach – manages with humility.
• High degree of integrity.
• Strong leadership, nurtures and develops employees, encouraging innovation.
• Good personal grooming and personal presentation.
• Understands and respects local cultural, able to adapt to changing environment.
• Generates activity and seeks new challenges to improve work performance.
• Shows awareness of markets and ensures up-to-date knowledge of competitors.
• Demonstrates an awareness of new business opportunities and seizes and acts upon them.
• Is aware of financial issues such as profits and losses.
• Identifies opportunities to reduce costs using the most cost-effective methods.
• Makes sound decisions quickly under pressure.
• Takes calculated risks based on adequate information and analysis.
• Guides and coaches staff.
• Reconciles conflict and probes for information for more in-depth relevant information for decision-making.
• Analyses numerical data and all other sources of information.
• Produces new ideas and a rang of solutions to meet the demands of the situation.

Responsibilities

• Oversee the Customer Relations Centre for few developments
• Planning and organizing tasks prior to vacant possession
• Prepare necessary drawings and plans to be included in vacant possession pack
• Liaise with HQ & Vendor in setting up defect management system
• Liaise with state and local regulatory agencies when required
• Provide guidance to the team on handling customers
• Ensure high level of engagement with the customers by seeking solutions
• To attend and monitor all enquiries and complaints via phone calls, email, walk in and accordingly and solved within stipulated time.
• To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• To prepare, compile and provide update report
• To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
• To contact customers via email or phone calls in order to respond to complaints or to notify them of investigation results.
• Liaise with project team and contractors on rectification works
• Attend meetings pertaining to issues on defects
• Prepare reply letter to relevant parties when needed
• Maintain good relationship between sales person, customers and internal support team.
• Filing and keep track of documents.
• Ad-Hoc task assigned by superior.

Requirements

• At least 5 year(s) of working experience in customer service/property related industry
• Independent, pro-active, result-driven, customer oriented with good communication skills.
• Knowledge of Housing Development Act (HDA), Strata Title Act and Building & Common Property Act will be an added advantage.
• Strong communication skills in English and Bahasa Malaysia
• Possess leadership qualities and able to work as a team
• Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
• Extensive experience in managing strata landed, strata high-rise, mixed development, and non-strata development.
• Familiar with work scheduling / planning and good in report and letter writing

Pixlr is on the lookout for a passionate soul who’s able to drive overall online business to greater heights (both financial and corporate metrics), and has what it takes to support the company’s corporate strategy with data-driven insights. If you have a knack of solving business solutions by fusing specific knowledge of the business with the knowledge of systems technology, then you’re the one we’ve been waiting for! Come talk to us now.

The Job:

• Sharp commercial acumen and self-driven inquisitiveness to drive insights which yield incremental business performance including sales
• Conduct in-depth data analysis, data modeling and use of statistical methods to effectively support the development and refinement of strategic initiatives.
• Communicate business intelligence insights and recommendations to the product owners and other stakeholders.
• Develop processes and tools to monitor and analyze performance of the company’s products.
• Monitor, analyze, and report performance to the senior management team.
• Collaborate with various teams such as IT, Online Marketing, and Sales to support analytical needs, and define analytics opportunities for company products.
• Automate reporting processes as needed by team and company.
• Working with the data engineering team to ensure data quality and correct discrepancies.
• Support the finance team in data reporting needs and financial initiatives.

The Person:

• Possesses at least 5-10 years of hands-on experience in data analytics and business strategy.
• Attention to details and being able to work independently to meet tight deadlines.
• Can communicate well and work closely with different people from various teams to understand the process/business/problem well to better handle the task at hand.
• Possesses good verbal and written communication skills.
• Have a positive attitude and see challenges as opportunities.
• Expert in performing data queries, extraction, manipulation, and analysis with tools like SQL, Python, Pandas, and Apache Spark Dataframes.
• Deep familiarity in using BI tools such as Power BI and Google Looker Studio to produce automated dashboards. 
• Deep familiarity in using spreadsheet tools such as M/S Excel and Google Sheet.
• Knowledge of statistical concepts (regression, statistical tests, etc).

• Familiarity with analytics tools such as Google Analytics, Google Search Console, App Store Connect, Google Play Console will be advantageous.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.