Total 398 communications officer job vacancies in Johor Bahru, Johor

Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment. 

-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation. 

-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures. 

-Follow up pending cases according to our internal SLA. 

-Investigating or screening customers against sanctions, PEP, and adverse media. 

-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed. 

-Product or system enhancement for our CDD function and procedures. 

 

Job Requirements: 

-Proficient English abilities with college degree or above. 

-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities. 

-Strong team player who can get used to the fast-paced industry easily. 

-This is a 5 working day rotational shift role as we are serving Europe. 

 

Job Benefits: 

-Excellent growth and advancement opportunities. 

-Employee engagement, recognition, and appreciation programmes. 

-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available. 

-Comprehensive insurance coverage 

-Festival gifts, Wedding gifts, birthday vouchers, etc. 

-Team Building 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities 

• Investigate and analyze various risk behaviors such as fraud, phishing, account theft, etc., and make correct handling to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior, write investigation reports on identified risk control cases and analyze risk data.
• Continuously identify risk cases, maintain case database and summarize behavioral characteristics through risk management and real-time monitoring.
• Timely discover data anomalies and synchronize relevant departments to avoid losses.
• Experience in anti-fraud/AML related positions is preferred, experience in data analysis is a plus. 
  
  Job Requirements
• Bachelor's degree or above.
• More than 1-year experience in risk investigation and analysis.
• Fluent in spoken and written Mandarin Chinese
• Experience in anti-fraud, anti-money laundering, transaction monitoring, case handling functions in payment institutions, exchanges, banks, and related industries is preferred.
• Strong language communication skills and good written expression skills
• Good at teamwork and cross-departmental collaboration
• Have strong logical thinking ability and data analysis ability, disassemble and analyze data.
• Night shifts are required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責

• 調查分析詐欺、釣魚、帳戶被竊等各類風險行為，並做出正確處理，減少用戶損失，提高用戶滿意度。
• 持續監控使用者行為，對發現的風控案例撰寫調查報告並分析風險資料。
• 透過風險管理和即時監控，持續識別風險案例，維護案例資料庫並總結行為特徵。
• 及時發現數據異常並同步相關部門，避免損失。
• 有反詐欺/反洗錢相關職位經驗者優先，有數據分析經驗者優先。
  
  工作要求
• 本科及以上學歷。
• 1年以上風險調查分析經驗。
• 中文國語口語和書寫流利
• 有支付機構、交易所、銀行及相關產業反詐欺、反洗錢、交易監控、案件處理職能經驗者優先。
• 較強的語言溝通能力及良好的書面表達能力
• 善於團隊合作與跨部門協作
• 具備較強的邏輯思考能力和資料分析能力，對資料進行拆解分析。
• 需要夜班。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Social Media and Influence

• Initiate and expand MINDS social media influence and engagement, through new channels, content creation, etc.
• Ensure MINDS' social media platforms are maintained and maximised for engagement and storytelling.
• Support social media analysis and measurement of outreach success/outcomes.

Website Management

• Manage website content on WordPress, ensuring information relayed to the public is updated and accurate. Tasks including but not limited to: creation of new pages, update existing pages/content, copy editing.

Corporate Communications

• Generate ideas to elevate the brand while providing assistance to entities to ensure compliance of branding guidelines.
• Facilitate and/or review external partners' requests for collaboration and publicity materials with mention of MINDS.
• Produce corporate publications such as corporate brochures, annual reports, newsletters and other collaterals.
• Ensure quarterly e-newsletter and any necessary information is circulated to MINDS staff in a timely manner.

Events & Initiatives

• Assist in the development and execution of public education initiatives to raise public awareness of MINDS mission and service offerings, house brand products, through events, presentations, tours, exhibitions etc.

Media Management

• Support corporate events in the area of media management and execution.
• Manage media queries and requests.
• Draft media statements, responses to media and public queries, develop communications collaterals.
• Develop and nurture good relationships with the media and influencers to build goodwill.

QUALIFICATIONS

• Degree in Mass Communications/ Marketing/ Digital Marketing/ or relevant subjects

OTHER INFORMATION

• At least 2 years of work experience in communications, marketing, content creation; with good grasp of written, editorial and oral communications
• Proficient in graphic design i.e. Adobe Creative Suite
• Experience and/or knowledge in WordPress
• Added advantage for those with knowledge/skill/experience in digital marketing, media relations, corporate branding

Please note that your application will be sent to and reviewed by the direct employer - MINDSG LTD

We are looking for a full-time MARKETING COMMUNICATIONS EXECUTIVE who will be responsible to assist in planning and executing the full spectrum of marketing campaign activities across an omnichannel business model.

Our next hire would ideally be a hands-on and all-around person, who is knowledgeable about the way of doing digital marketing, has the ambition to grow with Heveya and has the passion to care for the environment and the community which aligns with Heveya®'s core values.

How you will contribute:

• Utilize digital marketing channels, such as social media platforms, search engine optimization (SEO), email marketing, and paid advertising, to drive online and offline traffic and conversions.
• Provide copywriting and content vetting for marketing communication deliverables on touchpoints including print, digital, and social, which are on-brand and drive the intended call-to-action across all countries.
• Engage media and influencer community to grow media/social buzz and social followings.
• Liaise with external stakeholders (malls, vendors, agencies, partners) and internal stakeholders (sales, logistics, creative) to execute marketing activities and promotions.
• Support in execution work for popup event marketing campaigns that our retail stores participate in.
• Assist in managing customer relationship management and loyalty programs.
• Prepare reports that track and evaluate the effectiveness of marketing efforts to make recommendations for future better implementations.
• Support content creation on websites, social media, eDMs, sales collateral, press releases and media pitches to maximize engagement and sales.
• Execute photoshoots and video shoots whenever necessary– as part of the content creation process
• Monitor and share new and latest digital marketing trends for business considerations.

• Responsible for the full spectrum of corporate communications planning and strategies.
• Develop and implement online/offline campaigns for programmes and initiatives.
• Drive engagement on social media platforms, create and update content on various digital channels
• Track and analyse audience statistics and behaviour across all channels to identify opportunities to improve our engagements with our target audience.
• Support in SMF website revamp and content updates
• Conceptualise and work with team members to develop marketing collaterals and, e.g., eDMs, social media posts, infographics, presentation decks, etc.
• Oversee media relations and plan media events to ensure favourable and targeted media coverage
• Conceptualise storyboard for video publicity and to assist in the creation of video content.
• Provide event support to various Business Units in speech writing, photography/videography, media coverage and any other support that is required.
• Develop publications such as Annual Report and SMF quarterly magazine – SMF Connect
• Any ad hoc duties as they arise

Requirements

• Degree in communications/marketing, or related fields with at least 3 years of experience in corporate communications/marketing
• Proven experience in developing corporate communications plans and campaigns
• Experience in events management is advantageous
• Proficient with social media strategy
• Proficient with designing tools (Adobe Photoshop, illustrator, Premiere Pro and canvas), MS Office Software, and WordPress
• Excellent written and verbal communication skills in English and Mandarian
• Team player with positive attitude
• Ability to work under pressure

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 17 May 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Ensure accurate recording, reporting, and analysis of financial transactions

-Book keeping , manage accounts

- Validate invoices

- Tabulate and submission of GST

- Able to learn and manage 2 softwares ( VIVE and MYOB )

- Tax Compliance

- Handle Rebates and Commission

- Establish internal control and procedure

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

• Follow and adhere to cash handling procedures to ensure the security of money handling.
• Contribute to the check-out action plan and taking ownership for my part in its delivery.
• Manage the fulfilment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA.
• Tally articles and orders from Merchandise Pick-Up (“MPU”) section.
• Create Add-On sales order for customers who wanted to purchase delivery/ assembly/ others services after checking out.
• Print and stick sticker labels onto all articles to be delivered correctly.
• Shrink wrap articles into individual group and sort it by Transport Service Provider (“TSP”).
• Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery.
• Support the fulfilment of customers’ offline orders and other tasks as and when required.
• Contributing to the exchanges and returns action plan and taking ownership for my part in its delivery.
• To assist the supervisor in handling customer complaints positively and quickly. Listen to customer’s given feedback and pass it on to manager.
• Working with the manager to identify solutions to resolve the root cause of customer’s returns.
• Using assigned levels of authorisation to solve payment problems when it occur and recognise when there is a need to escalate an issue to someone with higher authorisation.

Roles & Responsibilities

• Work independently, as well as within a team, to ensure proper operations and maintenance of UAV platforms
• Perform flight test and checks on UAV
• Carry pre/post- flight assessment, safety compliance, checklist and site surveys
• Capture, record, document and report pre/post flight assessments
• Coordinate and liaise with team members as well as handle operations
• Communicate and follow-through with partners and contractors where necessary
• Any other ad hoc duties as and when assign

Requirements

• Minimally NITEC graduate from building management, engineering or facilities management
• Candidates without experience are welcomed and training will be provided
• 1 to 2 years of experience in planning, directing and manning aerial drone photography and videography operations preferred
• Able to try to work on weekends and Public Holiday when required
• Willing to work at outdoor environment for long hours
• Able to operate independently and being resourceful
• Possess good work ethics and enjoy working with people
• Experience in building inspections as an advantage
• Experience in technology and service industry as an advantage

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities:

· Manages Key Access Control

· Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies

· Operates, checks and performs security surveillance on the CCTV system

· Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.

· Member of the CERT team to provide assistance during the triggering of a fire alarm

· Regulate traffic control at the driveway

· Monitor suspicious packages and be aware of bomb and terror threat procedures

· Investigate and report all allegations of theft, criminal damage and other incidents

· Maintain the Security Log Book and send Incident Reports

· Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

· Handle Loss and Found items

· Liaise with Police in the absence of Security Supervisor

· Report any maintenance or hazard issues to the supervisor on duty

· Adhere to all Health and Safety Regulations

· Any other duties assigned by the Security Supervisor.

Requirements:

· 6 days’ work week.

· Possesses valid Security License issued by PLRD/SIRD.

· At least 1 year of experience in a similar capacity in the Hospitality industry.

· Positive attitude and able to take responsibility.

· Able to communicate clearly and work in a team.

· Able to work on rotating shifts, weekends and public holidays.

· Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 17 May 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

· Minimum “O” level.

· Experience in credit management, accounts receivable, or a similar role.

· Familiar with MS Excel.

· Ability to work independently and collaboratively in a fast-paced environment.

· Excellent communication and negotiation skills.

· Fresh Diploma holder is welcome to apply.

· Candidate who is able to join within short notice is preferred.

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

• Minimum “O” level.
• Experience in credit management, accounts receivable, or a similar role.
• Familiar with MS Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and negotiation skills.
• Fresh Diploma holder is welcome to apply.
• Candidate who is able to join within short notice is preferred.

As part of the Good Life Services team, the Child Protective Service (CSO) leads in implementation of child protection policies and processes to safeguard the safety and well-being of children and young persons in Rainbow Centre services and programmes. The postholder will work in close partnership with families and other colleagues, as well as stakeholders such as volunteers, vendors and other community partners.

Critical Work Functions

Deliver Child Protection Services

• Act as the first point of contact for all RC staff to get in touch with regards to child safe matters, including sharing about observations of potential risks to child safety.
• Conduct investigations received about child safety and risk of maltreatment, which involves conducting interviews with the child and involved parties to assess the level of harm or future risk of harm
• Provide support to the client and/or the family during the course of investigation

Develop and Implement Prevention Initiatives

• Implement the Rainbow Centre Child Protection Policy and procedures
• Closely monitor and proactively review the policy and procedures to ensure relevance and its fit for purpose
• Track organisational data and trends in relation to child safety and translates into recommendations to address potential gaps
• Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice

Engagement and Outreach

• Encourage good practice by promoting and championing the child protection policy and procedures
• Conduct regular outreach to units and programmes to educate staff, volunteers, caregivers, and vendors about child safety, including educating the respective roles and responsibilities pertaining to it
• Develop trainings that strengthen families and promote child safe culture and practices in RC

Job Holder Requirements

• Tertiary qualifications in Social Work or Psychology
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Summary

A successful candidate will be working closely with key stakeholders on billing matters.

Description

• Follow up with customers to ensure overdue invoices are resolved and settled promptly
• Work closely with Support Teams (Customer Service, Decam team and Sales team) to investigate and resolve billing disputes, discrepancies relating to outstanding invoices e.g. correct billing parties, purchase orders, service reports and related supporting documents
• Assist in timely month end closing for Accounts Receivable function
• Generate monthly statement of accounts and update AR aging report on a monthly basis
• Provide collection status and action taken to the Management as needed
• Send Letter of Demand, interest charges to customers upon Management request
• Prepare credit note instructions and write-off related documents for Management approval
• Arrange cheque collections and bank deposit
• Perform monthly bank reconciliations
• Assist in interim and year-end stock take
• Perform other ad-hoc duties as assigned

Requirements

• LCCI/CAT or Diploma in accounting
• Minimum 2 years of relevant working experience in a similar role
• Meticulous, pro-active and with good organization skills
• Self-starter with positive attitude, highly motivated, result-oriented, excellent interpersonal and communications skills
• Team player
• Ability to work in a fast paced environment and meet timelines