Total 10 Senior Executive command center analyst job vacancies in selangor

Requirement / Qualification

• At least a Bachelor's Degree, Professional Degree, Master's Degree, Computer 
  Science/Information Technology or equivalent 
• At least 5 year(s) of working experience in the related field is required for this 
  position 
• Required skill(s): Communication, presentation and negotiation skills 
• Advantage skill: Knowledge or at least 1 year experience in system development. 
• Knowledge and experience in software development life cycle, analysing and 
  system designing 
• Leadership skills, when it comes to assisting the team leader and in terms of 
  coordination and management of team members 
• Certification in CPRE – FL or other equivalent is an added advantage 

Job Description

• Participate during the initial Information Gathering, Analysis & Project Initiation. 
• Get business & function requirements from user/ stakeholders for product, new 
  systems and for enhancements to existing systems 
• Analyse and propose solution that meet requirements 
• Ensure solutions meet business needs and requirements 
• Prepare specification documents which includes requirements process/integration solution.
• Able to describe in language, diagram (UML) and 
  sample screen for better understanding. (ex: URS, SRS, SDS, API Guideline) 
• Assist the team leader/management effectively communicating your insights. 
  and plans to team members and management 
• Support the team leader/management in delivering the project plan on-time 
• Mentor junior business analyst 
• Work closely with clients, technicians, and managerial staff 
• Provide on-going knowledge support and be involved in various stages of the 
  Software Development Life Cycle (SDLC) and scrum 
• To be able to have excellent communication and interpersonal skills 
• Carry out any other duties or responsibilities that may be assigned to you by 
  Management as deem fit

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

要求/資格

• 至少學士學位、專業學位、碩士學位、計算機
  科學/資訊科技或同等學歷
• 為此，需要至少 5 年相關領域的工作經驗
  位置
• 所需技能：溝通、簡報和談判技巧
• 優勢技能： 知識或至少 1 年系統開發經驗。
• 軟體開發生命週期、分析和開發的知識和經驗
  系統設計
• 領導技能，在協助團隊領導者和方面
  團隊成員的協調與管理
• 獲得 CPRE – FL 或其他同等認證是額外優勢

職位描述

• 參與最初的資訊收集、分析和專案啟動。
• 從使用者/利害關係人獲取產品、新產品的業務和功能需求
  系統以及現有系統的增強
• 分析並提出滿足要求的解決方案
• 確保解決方案符合業務需求和要求
• 準備規格文件，其中包括需求流程/整合解決方案。
• 能夠用語言、圖表（UML）和
  範例螢幕以便更好地理解。 （例如：URS、SRS、SDS、API 指南）
• 協助團隊領導/管理階層有效傳達您的見解。
  以及團隊成員和管理層的計劃
• 支持團隊領導/管理層按時交付專案計劃
• 導師初級業務分析師
• 與客戶、技術人員和管理人員密切合作
• 提供持續的知識支持並參與專案的各個階段
  軟體開發生命週期 (SDLC) 和 scrum
• 能夠擁有出色的溝通和人際交往能力
• 履行可能分配給您的任何其他職責或責任
  認為適當的管理

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Description;- 

• Analyze PSI data to identify trends, forecast demand, and optimize inventory levels.
  Develop and maintain regular reports and dashboards for management review.
  Collaboration and Communication:
• Work closely with production, sales, and distribution teams to align data analysis with business goals.
• Identify opportunities for supply chain process improvements and cost reductions.
  Support the implementation of data-driven strategies to enhance efficiency.
• Utilize advanced data analysis tools and software to manage large datasets.
  Stay abreast of new technologies and methodologies in data analytics and supply chain management.
• Monitor inventory levels at the manufacturing plant and distributor locations.
  Provide insights for effective inventory control and distribution planning.
• Adjust PSI strategies based on market changes and company objectives.

Qualifications:

• Bachelor's degree in Data Analytics, Supply Chain Management, Business, or a related field.
• Strong analytical skills with experience in statistical analysis and forecasting.
• Proficiency in data analysis tools (e.g., SQL, Excel, Power BI, Tableau).
• Ability to manage multiple projects and work under tight deadlines.
• Knowledge of supply chain processes in a manufacturing and distribution environment.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership

職責

• 定義和設定模組的願景，確保與整體產品願景以及內部利害關係人（業務開發、行銷、客戶支援）和外部利害關係人（客戶、供應商、解決方案提供者）與整體解決方案和組織目標保持一致。
• 準備優化營運、提高效率並確保部門/部門內協調一致所需的相關文件、流程和程序。
• 與來自工程、設計、品質保證、支援、業務開發和財務的跨職能團隊聯絡，了解他們的觀點並確保模組成功。
• 與最終用戶、內部利害關係人、外部利害關係人和市場合作（深入了解市場趨勢、競爭對手產品和新興技術），以了解需求和痛點（如果有）。
• 將需求、已識別的缺陷和技術債務轉化為高級產品需求和/或使用者故事，並根據使用者價值、業務影響、可行性和與整體產品願景的一致性等因素確定優先順序。
• 透過與工程和 QA 團隊協調來確定發佈內容以及發佈時間。
• 與利害關係人合作執行 UAT，以符合最初的願景並滿足用戶需求。
• 與團隊合作，確保準備好適當的文檔，例如使用者手冊、幫助文章（常見問題）或內部培訓資源。
• 追蹤關鍵績效指標 (KPI) 並使用此指標從業務和用戶角度衡量 POS 系統上的功能在實現其目標方面是否成功。這可以採用參與度、業務成果和使用者滿意度指標的形式。
• 準備本部門內優化營運、提高效率並確保符合組織目標和標準所需的任何流程和程序。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 5 年類似職位的工作經驗。
• 優秀的分析和概念思考能力。
• 先進的技術技能。
• 出色的文檔編寫能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 兌現承諾的成就記錄。
• 優秀的計劃、組織和時間管理能力。
• 熟悉並熟練使用JIRA、Trello、ClickUp等敏捷管理工具。
• 來自 Scrum 研究等機構的認證 Scrum Master。
• 具備技術敏銳度，對軟體開發流程、技術架構和系統整合有深入的了解。
• 能夠在設定產品方向和長期路線圖時可視化更大的圖景。
• 在優先事項不斷變化的動態環境中感到舒適。
• 能夠識別挑戰並制定有效的解決方案。
• 能夠透過談判平衡客戶的需求、工程團隊的能力和組織的目標。
• 擅長使用設計工具，尤其是 Figma 和 Adobe XD（可用性和客戶體驗）。
• 制定產品策略並協助產品負責人定義“客戶體驗”>“使用者體驗”>“使用者介面”，以滿足將使用該產品的廣大使用者（可用性和客戶體驗）。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

職位描述;-

• 分析 PSI 數據以識別趨勢、預測需求並優化庫存水準。
  開發和維護定期報告和儀表板以進行管理審查。
  協作與溝通：
• 與生產、銷售和分銷團隊密切合作，使數據分析與業務目標保持一致。
• 確定供應鏈流程改善和成本降低的機會。
  支持實施數據驅動策略，提升效率。
• 利用先進的數據分析工具和軟體來管理大型數據集。
  隨時了解資料分析和供應鏈管理的新技術和方法。
• 監控製造工廠和經銷商地點的庫存水準。
  為有效的庫存控制和分銷規劃提供見解。
• 根據市場變化和公司目標調整PSI策略。

資格：

• 數據分析、供應鏈管理、商業或相關領域的學士學位。
• 較強的分析能力，具有統計分析與預測經驗。
• 熟練資料分析工具（例如SQL、Excel、Power BI、Tableau）。
• 能夠管理多個專案並在緊迫的期限內工作。
• 了解製造和分銷環境中的供應鏈流程。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 健身會員資格

Responsibilities

• Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives.
• Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
• Liaise with cross-functional teams from Engineering, Design, QA, Support, Business Development, and Finance to understand their perspectives and ensure module success.
• Collaborate with end-users, internal stakeholders, external stakeholders, and markets (peeking into market trends, competitor product and emerging technologies) to understand the needs and pain points (if any).
• Transform needs, identified defects, and technical debts into high-level product requirements and/or user stories with prioritization based on factors such as user value, business impact, feasibility, and alignment to overall product vision.
• Determine what gets released and when it will be released by coordinating with Engineering and QA teams.
• Collaborate with stakeholders in performing UATs to align with initial vision and meet user needs.
• Work with teams to ensure appropriate documentation is ready such as User Manual, Help articles (FAQs) or internal training resources.
• Track key performance indicators (KPIs) and use this metric to measure success of a feature on the POS system in meeting its objectives from business and user perspectives. This can be in the form of Engagement, Business Outcome, and User satisfaction metrics.
• Prepare any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.

Requirements & Qualification

• Bachelor’s degree in Computer Science or any related field.
• Minimum 5 years working experience in a similar role is required for this position.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A record of accomplishment following through on commitments.
• Excellent planning, organizational, and time management skills.
• Familiar and adept with agile management tools such as JIRA, Trello, and ClickUp.
• Certified Scrum Master from institutions such as Scrum study.
• Possess technical acumen with sound understanding of software development processes, technical architecture, and system integration.
• Ability to visualize the bigger picture in setting product directions and long-term roadmaps.
• Comfortable in dynamic environments with shifting priorities.
• Ability to identify challenges and devise effective solutions.
• Ability to negotiate in balancing the needs of customers, the capabilities of the engineering team and the goals of the organization.
• Adept in using design tools especially Figma and Adobe XD (Usability and Customer Experience).
• Devise product strategy and assist Product Lead in defining Customer Experience > User Experience > User Interface to cater broad user that will be using the product (Usability and Customer Experience).

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

• Lead and mentor a team of cybersecurity analysts, fostering their professional growth and collaboration.
• Analyze and investigate security incidents, providing expert consultation on security matters.
• Serve as the primary point of contact between customers and our Security Operations Center (SOC) for security logs monitoring, management consoles, and monitoring tools.
• Act as the focal point for IT security investigations, directing thorough examinations of incidents and recommending appropriate actions.
• Strategize and execute remedial action plans for detected security incidents, monitoring their effectiveness.
• Keep clients informed on the latest advisories, threat intelligence, emerging threats, malicious attacks, and hacker group activities.
• Collaborate with relevant stakeholders to deliver security services in a multi-vendor environment.
• Engage with clients to assess their digital forensic and cybersecurity needs.
• Lead security projects and contribute to strategic planning for the deployment of information security technologies.
• Prepare senior-level technical reports for executive management.
• Build and maintain strong relationships with customers and partners.

Perks & Benefits

• Bonus and increment
• Allowance (travel stipends, transportation, etc.)
• Medical insurance 
• Company trips
• Regular team activities (festival celebration, birthday celebration, sports and etc)
• Personal leave
• Open culture (good working environment)
• Personal development opportunities
• Employee equity
• Nearby public transport

• 領導和指導網路安全分析師團隊，促進他們的專業發展和協作。
• 分析和調查安全事件，提供安全事務的專家諮詢。
• 作為客戶和我們的安全營運中心 (SOC) 之間的主要聯絡點，以實現安全日誌監控、管理控制台和監控工具。
• 作為 IT 安全調查的焦點，指導對事件進行徹底檢查並建議適當的行動。
• 針對偵測到的安全事件製定並執行補救行動計劃，並監控其有效性。
• 讓客戶了解最新的建議、威脅情報、新出現的威脅、惡意攻擊和駭客團體活動。
• 與相關利害關係人合作，在多供應商環境中提供安全服務。
• 與客戶合作評估他們的數位取證和網路安全需求。
• 領導安全專案並為資訊安全技術部署的策略規劃做出貢獻。
• 為執行管理階層準備高階技術報告。
• 與客戶和合作夥伴建立並維持牢固的關係。

津貼和福利

• 獎金和增量
• 津貼（旅費、交通費等）
• 醫療保險
• 公司旅行
• 定期團隊活動（節慶、生日慶典、運動等）
• 事假
• 開放文化
• 個人發展機會
• 員工股權
• 附近的公共交通

Job Purpose:  

As Senior Financial Analyst, reporting directly to FP&A COE manager, you will be working closely with the APJ Regional Director and Functional Leaders and responsible for providing FP&A support and business partnership. You will be experiencing in dynamic interaction and collaboration with key stakeholders located in different countries across the globe.

Responsibilities:

• Act as primary finance contact to work with business team and liaison with other functional teams [i.e. HR, IT, Logistic, Operations, Tax, Treasury, Legal, Compliance, Accounting, Controllership, and Center of Excellence]

• Closely monitor and support the financial performance of APJ

• Provide finance guidance to business team regarding financial related matters, including cost management and business development opportunities

Financial Analysis and Reporting

• Provide complete, accurate and timely financial reporting and business insights to APJ Regional Management, Corporate FP&A, and Function leaders.

• Conduct ad-hoc and monthly financial analyses – Highlight and lowlights on cost and headcount tracking, cost efficiency analysis

• Prepare and support APJ regional consolidation and management reporting, including forecasting cycle and annual budgeting process

• Support the implementation and roll out of new financial reporting tool and system

• Lead and initiate enhancements to reporting and insight generation

Business Partnership

• Serve as finance business partner/trusted advisor and work with various stakeholders to facilitate new business engagement, new vendor/customer enrollment, business decision support, and financial planning/forecasting

• Develop financial model/template to support business opportunities to meet Direct Cost target.

• Review and understand contractual terms in agreement/statement of work (SOW) along with various stakeholders to articulate financial implications

• Coordinate with Controllership, Accounting, and Tax to ensure proper accounting and tax treatments for business transaction

Knowledge, Skills and Experience:

• Familiar with SAP, BW, TM1, and PowerBI experience is a plus

• High proficiency in Microsoft Excel, Outlook, and PowerPoint

• Good command in English (written and verbal)

• Minimum of 5 to 7 years in a MNC organisation

• IT distribution industry experience a plus

• University graduate with major in Accounting or Finance

• Experience in FP&A business partnering, curiosity in understanding the business and how FP&A can add value to the business

• Strong financial discipline, strategic thinking and mindsets

• Strong responsibility sense, positive working attitude, effective communication skills (outspoken)

• Good team player, problem solving skill and self-motivated

• Work independently with minimum supervision

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role overview:

We are seeking a dynamic and results-driven Call Center Executive (Outbound/Inbound) to join our team. As a Call Center Executive (Outbound/Inbound), you will be responsible for generating leads, cold calling potential customers, and promoting our products/services over the phone. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for sales.

Responsibilities:

• Conduct outbound calls to prospective customers to introduce our products/services and generate sales leads.
• Present product information, pricing, and benefits to potential customers persuasively.
• Achieve and exceed weekly/monthly sales targets.
• Maintain accurate records of calls, interactions, and sales in the system.
• Handle objections and concerns effectively to secure sales opportunities.
• Build and maintain strong customer relationships through regular follow-ups.
• Stay updated on product knowledge, market trends, and competitor activities.
• Provide feedback to the marketing and sales teams to improve campaign effectiveness and sales strategies.
• Meet or exceed performance targets, including call volume, customer satisfaction scores, and sales quotas, as outlined by management.

• Proven experience in customer service, sales, or related field preferred.
• Excellent communication skills, both verbal and written.
• Strong persuasive and negotiation skills.
• Ability to work well under pressure and meet tight deadlines.
• Self-motivated with a positive attitude and high energy level.
• Good organizational and time management skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to handle rejection and maintain professionalism in challenging situations.
• High school diploma required; bachelor’s degree in Marketing, Business, or related field preferred.
• Prior experience in the industry related to the products/services being offered is a plus.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary