Total 6 cashier job vacancies in Malaysia

About the job

Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Your assignment

• Assist in the opening and closing of the check-out counter, which includes and but not limited to cash handling and deposit.
• Support customers with their enquires and help resolve escalated issues with customers
• Assist customers to scan products, operate scanning equipment and fix transaction technical issues
• Handles cash transactions and receive and process all payments according to standard operating procedures
• Completes, process and maintain applicable paper work and records to maintain cash registry accuracy.
• Support the administration process in cash office in accordance to the standard operating procedures and compliance.
• Understand the department standard operation procedures and conforms to ensure compliance to department audits
• Support the department in achieving its KPIs and main actions.
• To multi-task and support other functions with the Customer Relations Department, when required

About the Job

To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: 

• ensuring our check-out service is fast and efficient for our customers, and cost-effective for the IKEA store;
• ensuring payments are handled in a reliable, efficient, accurate, and friendly way.

Your assignment

• You follow cash handling procedures to ensure the security of money handling;
• You ensure check-out is effectively equipped at all times throughout the day and you are ready and available to help customers when needed;
• You have knowledge, confidence, and desire to make customer payment easy;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You optimize the relationship with customers when they pay for products, in order to drive increased customer satisfaction, creating the desire for them to return and shop with us over time;
• You work together with other functions to improve the shopping experience of customers in order to generate more sales.

We in Customer Relations build and retain long-lasting relationships with new and existing customers in our IKEA retail environment. This includes ensuring that the appropriate customer relations' processes and tools are implemented; ensuring a fast and customer-friendly easy buying (Exchange & Return) experience; operating an efficient after-sales experience, always with the customer in focus.

Your assignment:

• Operate cashier counters and ensure smooth and cost-effective checkout operations.
• Ensure payments and transactions are handled safely, efficiently and accurately.
• Provide friendly and timely service to in order to create a positive shopping experience for all visitors and customers.
• Operate checkout services including managing the queue in the IKEA way as per our culture and handbook.
• Establish or identify prices of goods, resolve customer complaints and answer customers’ questions.
• Provide information about IKEA products, offers and promotions in order to further enhance the customer’s shopping experience.

Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Your assignment

• Assist in the opening and closing of the check-out counter, which includes and but not limited to cash handling and deposit.
• Support customers with their enquires and help resolve escalated issues with customers.
• Assist customers to scan products, operate scanning equipment and fix transaction technical issues.
• Handles cash transactions and receive and process all payments according to standard operating procedures.
• Completes, process and maintain applicable paperwork and records to maintain cash registry accuracy.
• Support the administration process in cash office in accordance with the standard operating procedures and compliance.
• Understand the department standard operation procedures and conforms to ensure compliance to department audits.
• Support the department in achieving its KPIs and main actions.
• To multi-task and support other functions with the Customer Relations Department, when required.

About the Job

To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: 

• ensuring our check-out service is fast and efficient for our customers, and cost-effective for the IKEA store;
• ensuring payments are handled in a reliable, efficient, accurate, and friendly way.

Your assignment

• You follow cash handling procedures to ensure the security of money handling;
• You ensure check-out is effectively equipped at all times throughout the day and you are ready and available to help customers when needed;
• You have knowledge, confidence, and desire to make customer payment easy;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You optimize the relationship with customers when they pay for products, in order to drive increased customer satisfaction, creating the desire for them to return and shop with us over time;
• You work together with other functions to improve the shopping experience of customers in order to generate more sales.

ลักษณะงาน / หน้าที่ความรับผิดชอบ
• ดูแลให้บริการเช็คเอาท์เป็นไปอย่างรวดเร็ว และมีประสิทธิภาพสำหรับลูกค้า
• ดำเนินการชำระเงินด้วยวิธีการที่เชื่อถือได้ มีประสิทธิภาพ ถูกต้อง และเป็นมิตร
• ตรวจสอบให้แน่ใจว่าลูกค้าได้รับคำแนะนำเกี่ยวกับวิธีการชำระเงินที่เหมาะสม และรักษาความปลอดภัยการชำระเงินที่เหมาะสมจากลูกค้า
• ตรวจสอบให้แน่ใจว่าบริการชำระเงินนั้นรวดเร็ว และมีประสิทธิภาพสำหรับลูกค้าของอิเกีย
• สร้างประสบการณ์เชิงบวกให้กับลูกค้า
• ปฏิบัติตามขั้นตอนการจัดการเงินสดเพื่อความปลอดภัยของการจัดการเงิน

Your assignment

• Ensuring the check-out service is fast and efficient for customers, and cost-effective for IKEA store.

• Ensuring payments are handled in a reliable, efficient, accurate and friendly way.

• Ensuring that customers are guided to the appropriate way of payment and secure proper payments from customers.

• Make sure checkout service is fast and efficient for IKEA’s customers and cost-effective for the IKEA store.

• Create positive experience to customers.

• Follow cash handling procedures to ensure the security of money handling

• Ensure that customers are guided to the appropriate way of payment and secure proper payments from customers.