Total 46 call center job vacancies in Construction / Property category in Malaysia

Up to 1-month Performance Bonus

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE 'A' level and above
• Singaporean
• Proficient in Microsoft Excel to input survey data
• Field Visit required to Corporate companies
• Mandarin speaking to do corporate survey with Chinese MNCs
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

This role manages the Data Center projects in Singapore

• Develops mechanical and/or electrical engineering designs into construction plans and be responsible for the deliverables.
• Responsible for executing mechanical and electrical systems setups in Data Center and ensure that it is successfully commissioned according to the client's requirements.
• Conducts project assessments and is able to provide feasible and creative solutions based on the base programs.
• Manage the projects' costs and budgets for MEP section of the project.
• Plans the team's manpower and provides on-the-job coaching to staff in MEP and commissioning team.
• Meticulous, highly detail-oriented and has a keen interest to incorporate new technologies into engineering projects.
• Possesses excellent knowledge in mechanical and/or electrical engineering fields, is analytical and has good problem-solving skills.
• Possesses strong interpersonal and project coordination skills crucial for engagement with internal and external stakeholders.
• Ability to demonstrate successful Data Center contruction works will be an added advantage

Survey Experience Officer

• Salary: $3,000 allowance
• Working hours: 44 hours per week (5 days work week from Monday-Sunday)
• Work location: Nearest station - Clarke Quay/Chinatown/Novena

Job Description:

• Complete survey via phone and field visit
• Schedule interview appointments with respondents
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Resolve escalated issues from interviewers and respondents
• Data entry for completed surveys
• Status update report to supervisor
• Deliver highest level of customer experience and ensure a good survey experience
• Any other ad-hoc duties

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till end of Dec 2024 (Renewable depending on performance and project)

Working hours: 5 days across Mon - Sun, up 44 hrs/wk

Work location: Clarke Quay / Novena area (work in office)

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Occupational Employment (OED) registry.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Requirements:

1. Able to work in fast-paced environment

2. Able to speak fluently

3. Proficient in excel (VLOOKUP, Filter functions)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Job Title - Property Call Handler

Salary - £12.58per hour - temporary to permanent

Location - Norwich

Hours: Monday to Friday 8am - 4pm / 9am to 5pm (Parking available on site)

Job Description:

We are recruiting for experienced customer service focussed administrators to help grow and develop within a new team in a repairs and maintenance housing sector.

The right candidate must be proficient with microsoft packages with good IT knowledge. Customer service, organisation and excellent communication skills is key to being succesful in this role.

Proven experience in a call centre environment is essential !

Experience in the housing, repairs or maintenance/construction business is essential.

Application Process: If you would like more information on this Property Call Centre Advisor position or any other vacancy, please email your current CV through where it will be reviewed and you will be contacted if your CV is of interest.

#INDMAIN22

Job Details:

Scheduled Hours: 8 hour day shift

CMA: Minimum starting wage- $20.78

Sign on Bonus for eligible candidates- $3,000

LPN: Minimum starting wage- $25.14

Sign on Bonus for eligible candidates- $3,000

ATC: Minimum starting wage- $25.14

Sign on Bonus for eligible candidates- $10,000

CMA: Provides timely and accurate information to patients, medical personnel, attorneys and others who call on the telephone to request information.  Must have the ability to adapt to a variety of responsibilities.  Duties include but not limited to pre-certifying with insurance companies, filing, scheduling, performing office-based procedures, communicating with other members of the healthcare team, maintaining records using the Electronic Health Record system, processing patient specimens, and providing direct patient care.  Will assist providers with procedures in office.  May assist physicians in the operating room.

LPN: Assists the medical provider in the care and treatment of patients. Cares for ill, injured, convalescent, or disabled persons in the clinic. Effectively interacts with the patient, significant others, and other health team members while maintaining high standards of professional nursing.  May work under the supervision of a registered nurse.

ATC: Evaluate, advise, and treat athletes to assist recovery from injury, avoid injury, or maintain peak physical fitness. Provides timely and accurate information to patients, medical personnel, attorneys and others who request information.  Must have the ability to adapt to a variety of responsibilities.  Duties include but not limited to pre-certifying with insurance companies, filing, scheduling, performing office-based procedures, communicating with other members of the healthcare team, maintaining records using the Electronic Health Record system, Patient education, crutch training, processing patient specimens, Casting/splinting, lab draws and providing direct patient care.  Will assist providers with procedures in office.  May assist physicians in the operating room.

Required:

CMA: Certified Medical Assistant through AAMA (American Association of Medical Assistants), NCCT (National Center for Competency Testing), NHA (National Healthcareer Association) or AMT (American Medical Technologists).  In lieu of certification, has completed the Assessment-Based Recognition in Order Entry (ABR-OE) through AAMA.

LPN: Licensed Practical Nurse in the State of Iowa

ATC: Requires license from the State of Iowa to practice Athletic Training, license must be in good standing.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Minimum Hiring Wage:

From $26.89 per hour

Job Details:

$3,000 sign on bonus eligibility for qualified candidates

Scheduled hours: 8:30am-4:30pm
Every Eighth Weekend Coverage

This position will work in Social Work and Behavioral Health Assessment Team.

Provide patients and their families, including vulnerable populations, with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.  Services address their social, emotional, and financial needs.  Services provided include clinical assessment, crisis intervention, brief therapy, case consultation with the healthcare team and collaboration with other professionals in the community.  These services advise family caregivers, provide patient education and counseling, and make necessary referrals to community resources for continuity of care.

Responsible for providing direct support to people with varying degrees of mental illnesses and other related issues.  Utilize intervention strategies to assist with rapid stabilization, de-escalation and therapeutic mediation.  Conduct a thorough, accurate, clinically sound Triage/Psychosocial comprehensive mental health screening for qualifying patients presenting to the Health System as well as via tele-medicine. Gather collateral information from family, other providers, etc. in order to provide a more thorough screening of immediate needs. Actively coordinate care, identify and address gaps in service needs and make appropriate recommendations. Utilize efficient use of psychiatric and medical resources, and facilitate safe and appropriate discharge planning. 

Bachelor’s Degree from an accredited program is required with 5 years of experience in mental health/social work settings required; OR specific training related to crisis.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

 

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till end of Dec 2024 (Renewable depending on performance and project)

Working hours: 5 days across Mon - Sun, up 44 hrs/wk

Work location: Clarke Quay / Novena area (work in office)

Able to start work immediately or within 1 month notice period

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Occupational Employment (OED) registry.

He / She is also the single, primary source of contact to perform survey data collection from these POCs on the quarterly or ad-hoc surveys that the company is selected to participate.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Requirements:

1. Able to work in fast-paced environment

2. Able to speak fluently

3. Proficient in excel (VLOOKUP, Filter function)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Minimum Hiring Wage:

From $18.89 per hour

Job Details:

Scheduled hours: 7:00am-7:30pm, every third weekend

Provides basic patient care under the direction of a licensed nurse.  Serves as the patient’s ‘Personal Care Champion’ by assisting them with activities of daily living.  Greets patients at night, assists with patient placement, and assists with patient flow initiatives and room turnover. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Other duties as assigned to ensure patient access management and to maximize the revenue cycle. Provides clerical support to internal and external departmental customers and assists the RN as directed with high quality care to the following patient populations: Neonate, Pediatric, Adolescent , Adult, Geriatric

Required:

Preferred:

Iowa Certified Nurse’s Aide

Proficient using computer

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

 

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Essential Duties:

• Obtains nursing history, performs nursing assessment and develops plan of care for patients.
• Demonstrates ability to perform a head-to-toe assessment on all patients and reassessments as per policy.  This includes adult, geriatric and the general patient population.
• Demonstrates a time conscious awareness and ability to prioritize during high acuity situations.
• Performs patient care responsibilities considering needs specific to the standard of care for patient’s age.
• Demonstrates knowledge of medications and their correct administration based on age of the patient and their clinical condition.
• Follows the five medication rights and reduces the potential for medication errors.
• Demonstrates an ability to assist physicians with procedures and performs services requiring technical and manual skills.
• Demonstrates the ability to start peripheral IV’s.
• Demonstrates the ability to care for post-surgical patients.
• Treats patients and their families with respect and dignity.  Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families.  Functions as liaison between administration, patients, physicians and other healthcare providers.
• Interacts professionally with patient/family and provides appropriate care and information based on patient status.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
• Able to interpret data about the patient’s status in order to identify each patient’s age specific needs and provide care needed by the patient group.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Participation in performance improvement and CQI activities.
• Consults other health team members/departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
• Communicates appropriately and clearly to Director, Nurse Leader, Team Leader, Nursing Supervisor, co-workers and providers.
• Maintains a good working relationship both within the department and with other departments.
• Documentation meets current standards and policies.
• Manages and operates equipment safely and correctly.
• Coordinates and supervises patient care as necessary.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with hospital standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education.
• Performs other related duties as assigned or requested.

Education and Experience:

Med/Surg/Rehab

• Graduate of an accredited school of nursing.
• Current Registered Nurse License, in the state of Maine, BSN preferred.
• Current American Heart Association Healthcare Provider BLS required.

Critical Care/ED

• Graduate of an accredited school of nursing.
• Current Registered Nurse License, in the state of Maine, BSN preferred.
• Current ACLS and BLS (PALS desired)
• TNCC desired

Preferred:

• One year of nursing experience
• Bilingual

Knowledge, Skills and Abilities:

• Ability to engage patients and team members utilizing the CMH Experience Standards

  I am creating a warming, caring, and non-judgmental environment

  I am actively listening and seeking information

  I am honest, truthful, and consistent

  I am respectful, treating all individuals with dignity and empathy

  I am serving as a role model, taking both initiative and ownership when appropriate

  I am working collaboratively and demonstrating teamwork

  I am resilient and adapt to change in positive ways

• Serve as the champion of the patient and team member experience by providing an A+ experience to every patient and team member, every day

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Building Location:

Building B - St Marys Medical Center

Department:

47840 CPE Education

Job Description:

This residency program offers the student at least 15 hours per week in formal supervised training and study at a graduate level and 30-35 hours each week in clinical responsibility meeting the clinical care needs in a practical setting of learning by doing the work of the chaplain. This residency provides the student hands-on opportunities to offer spiritual care to patients, families, staff and visitors.

The resident is expected to demonstrate their growing competence as an interfaith resource and assist in family conferences and staff needs. The resident must have the capacity and interest in thrive under the expectations and standards of the national ACPE program.

Work Experience:
A minimum of one year experience in offering spiritual care or emotional support to individuals in crisis.

Education Qualifications:

Masters' Degree in Theology preferred.

Licensure/Certification Qualifications:

No certification/licensure required.

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Days

Shift End Time:

Days

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Building Location:

Building B - St Marys Medical Center

Department:

47840 CPE Education

Job Description:

This residency program offers the student at least 15 hours per week in formal supervised training and study at a graduate level and 30-35 hours each week in clinical responsibility meeting the clinical care needs in a practical setting of learning by doing the work of the chaplain. This residency provides the student hands-on opportunities to offer spiritual care to patients, families, staff and visitors.

The resident is expected to demonstrate their growing competence as an interfaith resource and assist in family conferences and staff needs. The resident must have the capacity and interest in thrive under the expectations and standards of the national ACPE program.

Work Experience:
A minimum of one year experience in offering spiritual care or emotional support to individuals in crisis.

Education Qualifications:

Masters' Degree in Theology preferred.

Licensure/Certification Qualifications:

No certification/licensure required.

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Days

Shift End Time:

Days

Weekends:

Yes

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Job Summary:

As a Perioperative RN, you will be a vital part of our team, providing direct care to patients during surgical procedures. Adhering to established nursing standards and our organization's core values, your primary focus will be on ensuring high standards of patient care.

Job Description:

$15,000 sign-on bonus potential for experienced RNs and LPNs

To qualify for the bonus:

• Must have one year of recent RN OR experience
• Must accept at least a 30 hour-per-week position.
• Current MaineGeneral employees are ineligible; former MaineGeneral employees are ineligible until greater than 6 months of separation from employment.
• Bonus is paid out in 3 increments

Role: Perioperative RN

• This position is for 36 hours per week
• There is a required weekend and call rotation

Job Responsibilities:

• Plans, implements, and evaluates patient care plans based on patient assessment to optimize outcomes and maximize available resources. Monitors, records, and communicates patient condition as appropriate.
• Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral, and spiritual/psychosocial support needs.
• Maintains and troubleshoots surgical equipment. Effectively delegates patient care to ancillary personnel. May precept student nurses and new hires.

Qualifications:

• Valid state of Maine RN license or the ability to obtain one promptly.
• Previous OR experience is required.
• Demonstrated flexibility, problem-solving abilities, and critical thinking skills.
• Dedication to ongoing learning and professional development.
• Exceptional customer service and communication skills.

Scheduled Weekly Hours:

36

Scheduled Work Shift:

Variable (United States of America)

Job Exempt:

No

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
• Loan Reimbursement is available for this position dependent upon current degree level.  Please discuss benefit with the recruiter.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they are how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

Our Survey Research Practice is home to a talented community of survey researchers building robust solutions for government, university, and commercial clients. ICF survey products aim to demonstrate quality, credibility, reliability, innovation, responsiveness, and transparency. The Survey Research team works in close collaboration with global ICF experts conducting research across industries including Health (CDC, NIH) Education (DoE), Veteran’s Health (VA), Energy/Environment (EPA), Transportation (DoT), Public Health and Housing (HUD), and Internal Revenue Service (IRS).

ICF is currently seeking an On-Call Survey Research Assistant able to work up to 32 hours per week in our Survey Research Practice. This position is fully remote.

This position will primarily support the Higher Education Research & Development (HERD) Survey and other surveys of government organizations and nonprofits. The HERD Survey is an annual survey sponsored by the National Science Foundation and is the primary source of information on R&D expenditures at U.S. universities and colleges.

Key Responsibilities:

• Conducting and answering calls from study participants.

• Assist with meeting tasks such as logistics, note taking, and material preparation.

• Perform quality assurance checks on data, reports, and presentations.

• Assist in developing and preparing training materials, written reports, or other deliverables.

• Support of all web-based, mail, telephone, and other data collection activities

• Support of other survey research activities, including data manipulation and cleaning, data analysis, and survey instrument testing.

• Processing outgoing and incoming study documents.

• Work with senior staff within the company and external clients.

• Support proposal development activities as requested.

Basic Qualifications:

• At least a bachelor’s degree in a social science (e.g., sociology, psychology, economics), mathematics, statistics, or finance.

Preferred Skills:

• Customer experience in any type of environment (e.g., retail, service industry, medical office, human subject research).

• Experience using MS Excel as a basic analysis tool (e.g., sorting and filtering data, applying formulas, using pivot tables).

• Experience providing general project support, such as activity tracking, task coordination, and document formatting.

• Experience in quantitative and qualitative data analysis preferred.

• Fluency in Spanish or other language(s) is a plus.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$42,424.00 - $72,121.00

Nationwide Remote Office (US99)

Minimum Hiring Wage:

From $26.89 per hour

Job Details:

$3,000 Sign On Bonus for Qualified Candidates

Schedule Hours: 8:00am - 4:30pm, every 8th weekend

Provide patients and their families, including vulnerable populations, with the psychosocial support needed to cope with chronic, acute, or terminal illnesses.  Services address their social, emotional, and financial needs.  Services provided include clinical assessment, crisis intervention, brief therapy, case consultation with the healthcare team and collaboration with other professionals in the community.  These services advise family caregivers, provide patient education and counseling, and make necessary referrals to community resources for continuity of care.

Bachelor’s degree in Social Work from a program accredited by the Council of Social Work Education or LBSW preferred

Bachelor’s degree in a Human Services-related field, ie. Psychology, Sociology, Criminal Justice, etc., required.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

 

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.