Total 103 administrative job vacancies in Customer Service category in Malaysia

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: pszeto@ayasaglobo.sg

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

Profile

Titan Tech Academy (TTA) delivers hands-on and interdisciplinary applied Project Based Learning (PBL) learning in cutting-edge technology, Artificial Intelligence, entrepreneurship, STEAM, and other areas.

We ignite the potential of learners through unique learning experiences and gradually foster engineering concepts, design thinking, and an entrepreneurial mindset. Our approach enables students to acquire robust, holistic competencies and skills to tackle global uncertainties.

TTA is one of the few technology academies with the professional experience, and passion to build a brighter future for the next generation of innovators, entrepreneurs, and leaders.

Responsibilities

Counter Duties

• Attending to walk in parents and children’s enquiries and requests.
• Attending to guests/visitors and informing Staff of their guests/visitors arrival.
• Attending couriers, delivery & dispatch personnels.
• Handling mailing of letters.
• Answering of phone calls and divert to relevant staff/teachers when needed.

Admin duties

• General Administrative work
• Maintaining the office environment
• Data entry
• Assist in purchasing activity including office supplies, outsourcing activity, etc.
• inventory management of Stationery & teaching materials
• Perform other ad-hoc duties assigned from time to time

Requirements

• Good knowledge of Microsoft Office Words, Excel, and PowerPoint
• Good interpersonal and multi-task skills.
• Willing to learn and long term work/develop in the organization
• Experience in administrative work with accounting/HR knowledge will have an advantage
• Be able to converse in English and Mandarin to liaise with Mandarin-speaking parents
• 5 days work per week. Need to work on both weekend days. Off days will be on weekdays.

AYASA Globo Financial Services is a “one-stop” platform which provides comprehensive and total solutions to hedge funds, private equities, family offices and financial institutions. We are also a pioneer in crypto fund setup and administration with actual hands-on experience. To cope with the operation expansion in Singapore, we are seeking a high calibre professional to join our Singapore Team.

Job Responsibilities:

· Receives and greet clients, visitors and guests while providing a welcoming atmosphere with excellent customer service

· Managing calls, relaying messages promptly to respective personnel to prevent miscommunication and delay

· Enhances security by monitoring access to the premises, ensuring the safety of employees and visitors.

· Liaise with office cleaner to maintain cleanliness of the overall office

· Supports day-to-day office operations. Ie: managing and ordering office supplies and unpacking. Coordinate pickup and delivery of mail services. Providing workplace support such as facilities and equipment management.

· Maintaining administrative files in an organised manner

· Manage schedules, appointments and travel arrangements for colleagues.

· Assist in the planning and executing of events or projects for company and employees

· Maintain and update employee records. Organise and manage HR – Related documents such as resumes, candidate application forms and insurance policies

· Assist in the onboarding process of new employees including preparing paperwork and ensuring smooth transition into the organisation

· Support the offboarding of staff by processing paperwork, conducting exit interview and coordinating the return of company property.

· Recruitment support including posting of jobs, applicant tracking and coordination of interviews

Job Requirements:

- Immediate availability is preferred

- At least GCE ‘O’ Level or equivalent, minimum 2 years working experience.

- Proficient in Microsoft Office applications.

- Positive, be proactive, detail oriented and collaborative with good organizational skills.

- Possess good working attitude, reliable, enthusiastic, helpful and self-motivated.

- Pleasant with exceptional analytical skills, good verbal and written communication skills, able to communicate clearly and concisely, both in written and verbal formats.

- Excellent command in spoken and written English and Mandarin. Ability to communicate in Cantonese will be an advantage.

- Excellent attention to detail and ability to work in a fast-paced environment.

- Ability to work independently as well as a good team player.

- Able to multi-task and prioritize work load

Benefits:

5-day work

Bank holidays

Medical insurance

Discretionary bonus and commission scheme are available

Interested candidate please click APPLY NOW to apply online or send your resume to this email: pszeto@ayasaglobo.sg

"All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months

Job Summary:

· Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.

Responsibilities:

Patient Care Management

-Welcome and assist patients or visitors at the reception counter courteously.

-Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact details, insurance information, and medical histories.

-Verify and update patient information during each visit while maintaining confidentiality.

-Respond promptly and courteously to phone calls and inquiries.

-Guide patients and visitors to examination rooms as needed.

-Schedule patient appointments and send reminder calls and SMS notifications.

-Inform patients about any delays or waiting times.

-Offer financial counseling to patients and their families.

-Collect payments for services provided.

-Close daily accounts and deposit cash.

-Maintain cleanliness and organization of the counter and patient waiting areas.

-Adhere strictly to infection control measures, exercising standard precautions and maintaining good hand hygiene.

-Provide guidance to both inpatients and outpatients on necessary procedure preparation.

-Assist in maintaining cleanliness and upkeep of the assigned work area within the imaging facility.

-Assist in transferring patients to and from the imaging facility.

Administrative Management

-Replenish patient brochures and office stationery.

-Perform clerical duties including filing, data reporting for statistics.

-Arrange for maintenance and repair work as needed.

-Take on additional duties as assigned by the operation manager or supervisors.

-Report any errors promptly to the supervisor.

Requirements:

-Minimum GCE 'N' Level qualification.

-Strong communication and interpersonal skills.

-Computer literacy.

-Preferably possess experience in a healthcare setting.

Closes: 16 April 2024 Classification: Administrative Services Officer Class 5 Salary: $89,114 - $94,120 plus superannuation Position No: LP6796 - 02H0H Directorate: Canberra Health Services Advertised (Gazettal date): 05 April 2024 Contact Officer: Marian Luke on marian.luke@act.gov.au or 6201 6215 What can we offer you:  City living without the traffic – click her to see why you should live in Canberra. Competitive pay rates and excellent working conditions. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. 11.5% Superannuation. About the Hospital: North Canberra Hospital (formerly Calvary Public Hospital Bruce) and Clare Holland House are now run and operated by Canberra Health Services (CHS) This is a significant milestone as the ACT Government moves towards delivering a new billion-dollar hospital on Canberra’s Northside. The current North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services including community based care to the residents of…

Click here to view more detail / apply for Pastoral Care Practitioner - Administrative Service Officer 5 | Full-time Permanent

Your Role

We are looking for a Clinic Assistant to handle front desk and administrative duties at the clinic.

What Will You Do

• To serve as a Patient Service Associate at the clinic.
• To handle front desk related matters such as customer enquiries and cashiering.
• To provide administrative and logistical support to the clinic.
• To perform ad-hoc duties assigned by the supervisor.

What Do We Want

• At least an O Level or equivalent.
• At least 1 year of experience in related field.
• Good interpersonal and communication skills.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Responsibilities:

• Handle clients with professionalism

• Direct visitors/clients to the appropriate staff

• Greet and welcome all clients/visitors courteously and professionally, and perform necessary registration safe entry and distancing, and other requirements

• Attend to phone calls, enquiries, courier services, mails processing, and distribution

• Ensure good housekeeping for the reception, customer waiting areas and meeting rooms, and report any damages

• Other ad-hoc office administration support as and when necessary

Job Requirements:

• Pleasant personality

• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates and clients.

• Professional presentation and excellent customer handling skills

• Pleasant demeanour, positive attitude with an eye for details and willingness to serve

• IT savvy

• Able to multi task and work in a fast paced

• People-oriented team player with excellent interpersonal and communication skills

Interested applicant, please email your detail resume which include your expected salary to Lili at lili@irblaw.com.sg

Only shortlisted candidate will be notified.

Clinical Practice To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to. To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth. To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided. Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities. Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice. To support others in the development and application of knowledge and skills in practice Identify resource issues which affect learning, development and performance and alerts the appropriate managers. Communication Delivering a quality service The post-holder will strive to maintain quality within the Practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patient’s needs · Effectively manage own time, workload and resources Overview Opening/closing premises. Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians. Ensuring the reception area is tidy, safe and welcoming. Making appointments for health care professionals using the surgery premises. Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies. Greeting and directing patients on arrival and checking patients them into their appointments. Dealing with patient’s general/routine enquiries and requests. Answering telephones – receiving and forwarding messages. Making patient appointments and giving appointment cards. Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment. Arranging appointments for medicals and other non-routine appointments. Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings. Dealing with requests for home visits, taking accurate information and entering the information onto the medical system. Making and dealing telephone calls as required. Dealing with requests and handing out repeat medication prescriptions. Open and distribute internal & external Mail. Posting of letters and parcels. Taking specimen samples to collection point. Receive and action messages for internal and external members of staff Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours. Emptying pathology lab results bag. Date stamping results and appropriate filing of information. Filing of medical records, letters and test results. Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary. Keeping all data on the medical system up-to-date. Recording and checking answering machine throughout the day. Entering patient information onto the computer in a timely and accurate manner. The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms. Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge). Taking and receiving payments for services, e.g., insurance claims. Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns. Summarization of patient’s medical records on the medical system. Scanning documentation into the patients medical records. Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable). Utilising Choose and Book (if required/applicable). Utilising ICE or other systems (if required/applicable). To assist with target led areas: QOF, KPI’s, DES, LES and NES etc. The handling of complaints in line with company procedure.

Anthony Law Corporation is looking for Receptionist cum Administrative Assistant to join our team.

Job Responsibilities

• Handle customers or visitors with professionalism
• Direct visitors/clients to the appropriate staff
• Greet and welcome all visitors courteously and professionally, and perform necessary registration safe entry and distancing, and other requirements
• Attend to phone calls, enquiries, courier services, mails processing, and distribution
• Ensure good housekeeping for the reception, customer waiting areas and meeting rooms, and report any damages
• Other ad-hoc office administration support as and when necessary

Job Requirements

• Minimum GCE “O” level, least 1 – 2 years of relevant working experience
• Pleasant personality, friendly and smiley
• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates.
• Professional presentation and excellent customer handling skills
• Pleasant demeanour, positive attitude with an eye for details and willingness to serve
• IT savvy and proficient quality work
• Able to multi task and work in a fast paced
• People-oriented team player with excellent interpersonal and communication skills

Interested applicant, please email your detail resume which include your expected salary to Ms Avery at hr@alcorp.com.sg

Only shortlisted candidate will be notified.

Job Description

This role provides administrative and operational support to LATAM Head and Managers from Global Data Management Team Local and regional on operational activities, administrative tasks, logistic support, meeting management and interaction with other internal and external stakeholders for business purposes (HR, Talent Attraction, Procurement, IT, Legal, Compliance, Facilities, Security, etc.…) and 3rd parties. This role will report the GDO LATAM Regional Head supporting for Digital Transformation, Innovation, Communication and Special project.

The job primary duties include but are not limited to

• Support the leadership team in the administration of various administrative processes, special projects, headcount, budgeting, and other projects in accordance with established standard operating procedures for the Company, Division, and department.
• Logistics Planning and scheduling agenda, coordinating meetings, interviews and other similar activities, book meeting room, send invitations, etc. Operational Support to strategic projects, following up to deadlines, contacting stakeholders and vendors, supporting solutions in internal platforms, sharing information in internal channels as requires, collecting metrics from different channels, creating and following with surveys and other metrics related platforms/tools, contacting IT and other system related stakeholders to solve issues, to propose communications in Outlook, yammer and other channels when required.
• Help lead and coordinate events designed to maintain an inclusive culture with engaged and passionate employees, including community outreach and volunteer events.
• Keep meeting records and minutes, spotting and sharing Highlights with stakeholders. Organize travel arrangements, prepare itineraries and confirm logistics.
• Act as a point of contact to give administrative support and interaction with internal stakeholders (RH, IT, Compliance, Procurement, Talent Attraction, Facilities, other executive assistants, etc…) Identification of the Procurement staff and processes that support the set up and follow up of 3er parties & suppliers Purchase Orders..
• Tracking and compliance of payment process, invoice reception, purchase orders and charge backs from specific projects
• Preparing, processing, and reconciling expense reports, purchase orders, and payment requests, as needed. Leading the work of tracking budgets and costs.
• To update Distribution lists on Outlook, Teams & Yammer. To upload information in specific platforms when required and follow up communication plans in Outlook, Stream, Forms, White Board, Teams, Yammer, etc… Understanding role activities and ensure compliance.
• Managing teamsites, electronic files, and other data in a systematic and detailed manner for enduring use.
• Maintaining appropriate filing system to provide prompt retrieval of all reports, correspondence, and other documentation while maintaining compliance related to company retention schedules and legal holds. Includes collection, organization and archival of documentation, including maintenance of staff Curriculum Vitaes (CVs).
• Preferred Experience in emailing and other written and communications graphic design., and also digital & tech savvy or curious.
• Teamwork, flexibility and self-awareness

Education:

Business Administrative degree or related discipline required.

Required Skills & Experience:

• Minimum three (3) years administrative experience.
• Proficient computer skills (MS Teams, SharePoint management, Excel, Power Point, Word, etc.) and operation of other related programs, including proficient knowledge of SAPS Comet and other company systems.
• Ability to prepare and assist with sophisticated PowerPoint presentations and manipulate/work with advanced Excel spreadsheets.
• Exceptional level of administrative, organizational, planning and follow-up skills with demonstrated accuracy. Must be diligent and proactive in anticipating needs and able to problem solve through investigation and solution identification.
• Exceptional interpersonal skills and the ability to manage relationships with internal and external parties is essential, including displaying flexibility and sensitivity with colleagues across other geographies, languages, and cultures.
• Effective business communications - both written and oral to interact with company executives, managers, and employees. communications graphic design., and also digital & tech savvy or curious
• Self-motivated and self-directed, excellent in work planning and coordination and time management.
• Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.
• Ability to work toward enterprise goals and fostering a work environment based on trust, sharing and collaboration.
• Ability to commute onsite 3 days/week (M-F).
• Experience working with sensitive/confidential documents, preferred.

#ONEGDMS

Current Employees apply HERE

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Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Your Role

We are looking for a Clinic Assistant to handle front desk and administrative duties at the clinic.

What Will You Do

• To serve as a Patient Service Associate at the clinic.
• To handle front desk related matters such as customer enquiries and cashiering.
• To provide administrative and logistical support to the clinic.
• To perform ad-hoc duties assigned by the supervisor.

What Do We Want

• At least an O Level or equivalent.
• At least 1 year of experience in related field.
• Good interpersonal and communication skills.

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

We are seeking a professional and courteous receptionist to join our team. The receptionist will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling inquiries, and ad-hoc duties as required.

Key Responsibilities:

• Greet and welcome guests and direct visitors to the appropriate person.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures and controlling access via the reception desk, and administering the carpark system.
• Order front office supplies
• Liaise with management office for tenant matters in Suntec City
• Perform other clerical receptionist duties.

Requirements:

• Proven work experience as a receptionist or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience.
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Good organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Great customer service attitude.