Total 1,094 Technical Support job vacancies in Mid Valley City

Key Responsibilities:

- Collaborate with manager and developers to understand the technical aspects of the product.
- Write and edit a variety of technical content, including product documentation, user guides, knowledge base articles, and release notes.
- Develop engaging marketing materials, such as website copy, blog posts, case studies, and whitepapers, to promote our systems and its features.
- Ensure all content adheres to brand voice and style guidelines while maintaining accuracy and consistency.
- Conduct research to stay updated on industry trends, best practices, and competitor offerings to enhance the quality and relevance of our content.
- Work closely with the marketing team to support content initiatives and campaigns, providing technical expertise and insights as needed.
- Collaborate with designers and multimedia specialists to create visually appealing and interactive content, including infographics, videos, and interactive tutorials.

Qualifications:

- Bachelor's degree in English, Communications, Journalism, Technical Writing, or a related field.
- Proven experience as a Technical Copywriter, Content Writer, or Technical Writer, preferably in the technology or SaaS industry.
- Excellent writing, editing, and proofreading skills with a keen eye for detail and accuracy.
- Strong understanding of technical concepts and the ability to translate them into clear and concise content for a non-technical audience.
- Familiarity with content management systems (CMS) and collaboration tools such as Google Docs, Microsoft Office, or Confluence.
- Experience with SEO best practices and keyword research to optimize content for search engines is a plus.
- Ability to work independently with minimal supervision and meet deadlines in a fast-paced environment.
- Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams.

 

Perks:

We offer competitive compensation, comprehensive benefits, and a flexible work environment where your ideas and creativity are valued and rewarded.

If you're a skilled Technical Copywriter with a passion for technology and a knack for translating complex concepts into compelling content, we'd love to hear from you! Apply now and be part of our journey to reshape the future of hiring.

主要責任：

- 與經理和開發人員合作，了解產品的技術面。
- 撰寫和編輯各種技術內容，包括產品文件、使用者指南、知識庫文章和發行說明。
- 開發引人入勝的行銷資料，例如網站文案、部落格文章、案例研究和白皮書，以宣傳我們的系統及其功能。
- 確保所有內容都遵循品牌聲音和風格指南，同時保持準確性和一致性。
- 進行研究以了解行業趨勢、最佳實踐和競爭對手產品的最新動態，以提高我們內容的品質和相關性。
- 與行銷團隊密切合作，支援內容規劃和活動，根據需要提供技術專業知識和見解。
- 與設計師和多媒體專家合作，創建具有視覺吸引力的互動式內容，包括資訊圖表、影片和互動式教學。

資格：

- 英語、傳播學、新聞學、技術寫作或相關領域的學士學位。
- 擁有豐富的技術文案撰稿人、內容撰稿人或技術撰稿人經驗，最好是在技術或 SaaS 行業。
- 優秀的寫作、編輯和校對技巧，對細節和準確性有敏銳的洞察力。
- 對技術概念有深刻的理解，並能夠將其轉化為面向非技術受眾的清晰簡潔的內容。
- 熟悉內容管理系統 (CMS) 和協作工具，例如 Google Docs、Microsoft Office 或 Confluence。
- 具有 SEO 最佳實踐和關鍵字研究以優化搜尋引擎內容的經驗者優先。
- 能夠在最少的監督下獨立工作，並在快節奏的環境中按時完成任務。
- 強大的人際溝通和溝通能力，能夠與跨職能團隊有效協作。

福利：

我們提供有競爭力的薪資、全面的福利以及靈活的工作環境，讓您的想法和創造力受到重視和獎勵。

如果您是一位熟練的技術文案撰稿人，對科技充滿熱情，並且善於將複雜的概念轉化為引人入勝的內容，我們很樂意聽到您的來信！立即申請，成為我們重塑招募未來的旅程的一部分。

• Position: Application Support Engineer.
• Salary: RM 2500-3500.
• Work location: City center (5-day week),Kuala Lumpur.

Our client is an IT technology company, providing integrated solutions and services to predominantly insurance companies, banking and financial institutions in Malaysia and SEA region and North Asia and America. With clear growth strategies and a vibrant success culture, they are now looking to recruit additional skilled IT professional to provide 1st and 2nd line application support role.
Job Responsibilities
This position is working within the technical IT team,who are responsible for building and supporting in-house developed applications used by areas such as product control, P&L production, Reporting and Independent Price Verification among others. your role will be the first line of support for the product control business function.
Key Duties:
*Perform in-house application testing.
*Conduct specification study on customer' requirements.
*Trouble shoot and resolve technical issues related to applications.
*Ensure software bugs and probelms are resolved.
*Documentation of application software for training purposes.
*Perform investigation on software issues reported.
*Provide on-site and phone/email support to customers.
*Attend meeting with customers.
Candidate & skills required
This position will suit a graduate or entry-level candidate with exposure to a heavily regulated environment, ideally financial services.
Ideal candidate must possess a Diploma/degree qualification in Computer Science or IT engineering.
Possess working knowledge of SQL Database,uniVerse and basic network configuration skills.
Experience working in an IT support environment.
Knowledge in Non-life/General insurance business process is an advantage.
Excellent written and verbal communication skills.
Fresh IT graduates are also encouraged to apply.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：應用支援工程師。
• 薪資：RM2500-3500。
• 工作地點：吉隆坡市中心（每週工作5天）。

我們的客戶是一家IT技術公司，主要為馬來西亞和東南亞地區以及北亞和美洲的保險公司、銀行和金融機構提供綜合解決方案和服務。憑藉著明確的成長策略和充滿活力的成功文化，他們現在正在尋求招募更多熟練的 IT 專業人員來提供第一線和第二線應用程式支援角色。
工作職責
該職位在技術 IT 團隊內工作，負責建置和支援產品控制、損益表產生、報告和獨立價格驗證等領域使用的內部開發的應用程式。您的角色將是產品控制業務職能的第一線支援。
主要職責：
*執行內部應用程式測試。
*根據客戶的要求進行規格研究。
*排除並解決與應用程式相關的技術問題。
*確保軟體錯誤和問題得到解決。
*用於培訓目的的應用軟體文件。
*對報告的軟體問題進行調查。
*為客戶提供現場和電話/電子郵件支援。
*參加與客戶的會議。
候選人及所需技能
此職位適合接觸嚴格監管環境（最好是金融服務環境）的畢業生或入門候選人。
理想的候選人必須擁有電腦科學或 IT 工程的文憑/學位資格。
具備 SQL 資料庫、uniVerse 的工作知識和基本的網路配置技能。
具有在 IT 支援環境中工作的經驗。
了解非人壽/普通保險業務流程是一個優勢。
優秀的書面和口頭溝通能力。
也鼓勵應屆 IT 畢業生申請。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

We have an opportunity for a Technical Support Engineer to join our on-site support team in Rhodes, NSW.
Why Join Super Retail Group?
You will get to join an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality and received the Corporate Employer of Choice award by Women in Technology (2021).
We are committed to your professional development and will support on-going opportunities for both learning and progression.
You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel ... Click here to view more detail / apply for Technical Support Engineer ? Rhodes

• Implement demo trials on time to generate “Reasons to believe” to support Syngenta recommendations.
• Provide technical expertise/training to marketing, sales, regulatory, and Field Promoters
• Provide technical support to the sales team in their demonstration areas SBS, and field day activities.
• Implement the commercial demos ESPs to support the BTL activities.
• Lead the Digital project of TMD.
• Will also work hand in hand with the Commercial team’s in the zone to support commercial success aspirations
• Timely retrieval of highly qualified data from trials to support robust decisions.
• Together with the Commercial team, will serve as subject matter resource for the crop protection products in the Business Zone
• Will also implement relevant Agronomy services whenever needed.

Job Description

• Monitor & analyze system performance in accordance to the prescribed processes and procedures
• Identify & dispatch Field technicians to affected stations island wide
• Perform data mining & preparation of technical reports
• List and analyze cases, escalate to relevant department if necessary
• Suggest appropriate solutions and direct unresolved issues to alternative resources
• Assist with building management duties when required

Job Requirements:

• Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
• Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
• Control Centre/Dispatcher background with analytical skills is an added advantage
• Pleasant personality, able to work and communicate well with different levels
• Require to work on shift, including PH & weekends where assigned
• No experience required, training will be provided

Organisation:
HumanAbility is a Jobs and Skills Council funded by the Australian Government Department of Employee and Workplace Relations.
HumanAbilitys purpose is to strengthen Australias National Vocational Education and Training System by driving skills and workforce development, and they play a key role in ensuring plans for workforces are responsive to the evolving needs of their sectors.
Role Overview:
The growing team is now seeking a Technical Writer to work collaboratively with the products and training team to develop and ensure quality assurance of HumanAbilitys workforce planning, vocational education and training products.
This role will report into the Training Products and Project Manager however the role will be required to both lead and work in small teams and be engaged in multiple projects at any given time.
This is a hybrid role offering flexible work arrangements anywhere within Australia.
Some Key Responsibilities
... Click here to view more detail / apply for Technical Writer

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Discovery of ground-breaking technologies and solution scoping with expertise in various decarbonisation solutions world-wide.
• Provide strategic direction, advice and training on aspects of technology commercialization and intellectual property protection, design GTM strategy and capturing customer value proposition.
• Building integrated solution, developing innovation pipelines and customization of new solutions in-line with company’s sustainable strategy.
• Creating new solutions and innovating by creative combination of existing product portfolio, and developing customized solutions, including first to markets.
• As part of the expert team, you will also bring together and coordinate with other technical experts in building proposal for customer.

Job Requirements:

• Language proficiency in English, and Mandarin.

• At least more than 3 years of commercialisation, technology transfer experience and/or implementation of innovation solution. Previous working experience in consulting firm and business analyst will be a bonus.
• Up-to-date knowledge on latest technology but not limited to sustainable materials, CCUS, green energy solutions, artificial intelligence, generative AI and 3D printing.
• Familiar with concept of LCA and software such as OpenLCA, SimaPro, or other LCA software.
• Knowledgeable on ISO 14040 and ISO 14044 and other industry standards including Greenhouse Gas Protocol, ISO 14067, SBTi, and TCFD would be an asset.
• Proficient with Microsoft Office.
• Interested in the opportunity to help businesses address global challenges such sustainability and decarbonisation needs.
• Strong public speaking and facilitation skills; advantageous to have workshop facilitation experience but not mandatory.
• Applicants must have language proficiency in English, and Mandarin.
• Suitable for freelance consultant with background in engineering, and/or business management who are keen to be part of a lean team and building in-house capacity.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

About PublicisPublicis Groupe is a world leader in marketing, communication, and digital business transformation, driven through the alchemy of data, creativity, media, and technology. Our affiliated platform of companies and capabilities is more than an operational framework. It’s a cultural model we've built to unite our people in a collaborative way of thinking and working. We offer our clients seamless access to the expertise of our 100,000 people across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative, media, digital, production and PR.What we’ll offer you:Be a part of one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:Taking time out – enjoy your Birthday off, additional 5 days leave after 2 years’ service, inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave.Work Your World – our program enabling employees the flexibility to…

Click here to view more detail / apply for Technical Recruiter

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in  Sydney , you will help make a positive impact on someone?s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

This is an exciting opportunity for someone with extensive workers compensation experience or Allied Health background to work with EML?s Specialised Insurance business, Hospitality Industry Insurance (HII). We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. This unique portfolio provides ... Click here to view more detail / apply for Technical & Injury Management Specialist

Be a part of something BIG!

Support the Operations team to optimize the capability of the Singtel Managed Cloud (Private & Public) platforms to deliver a cost effective and sustained level of availability to meet Corporate customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics, especially in managing vendors to deliver the expected service to Singtel customers.

In addition, to support technical implementation & operational support for both On-Prem VMware Infra & Public Cloud (eg. AWS & AZURE) infrastructure & services defined by the respective customers by Service Levels.

Make an Impact by:

Management Support:

1. To assist the Operations Director / Operations Team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
2. To assist the Operations Director / Operations Team in establishing IT standards, processes and guidelines that are in line with industry standards and best practices
3. To manage reporting of operational statistics based on respective competencies and cloud resources on a monthly basis.
4. To plan and execute the annual workplan for the effective management of the Singtel Managed Cloud platforms to achieve the agreed Service Level Agreement (SLA)
5. To manage the Opex/Capex of the cloud assets within the Singtel Managed Cloud platforms.
6. To lead, promote and introduce automation initiatives as part of continuous efficiency/productivity improvement of the various Singtel Managed Cloud platform.
7. To lead, manage the customer cloud end-to-end onboarding & BAU operations as part of a cloud project delivery coordinator / Ops manager.
8. To lead, manage and support the team on audits, compliance based on international (ISO) and local standards.

Technical Support:

1. Provisioning and de-provisioning Public Cloud Services (AWS / Azure) & Private Cloud (VMware-vCloud Director, vCenter, NSX-T, vSAN)
2. Deploying, managing, and operating Public/Private Cloud environments
3. Identifying appropriate use of Public/Private Cloud operational best practices
4. Estimating Public Cloud costs and identifying operational cost control mechanisms
5. Maintain technical documentation (ensure up to date info)
6. Proactively create (where appropriate) automation, to streamline provisioning and de-provisioning processes
7. Support data/service migration projects
8. Manage Public/Private Cloud infrastructure changes through change request process & provide status reports to the relevant parties.
9. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
10. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
11. Ensure service level meets the requirement. Propose and implement action plan when required.
12. Review standard operations procedures to ensure relevancy.
13. Support service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
14. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
15. Provide systems related technical advice to customers or project teams for manageable issues.
16. Implement processes based on security standards or best practices to avoid security breaches and reduce system vulnerability. Support security audits and implement the necessary corrective/preventive actions.
17. To provide 24x7 Support @L2 to L2.5 tier

Skills for Success:

• Diploma in Computer Information Systems or related field
• VMWare VCP Certification or Training will be a plus.
• Certification in Azure System Administration
• ITIL v3 Foundation Certification - Mandatory
• Certification in AWS System Administration
• Minimum 4 years working experience relevant to functional area, especially in supporting (AND/OR)
• Private Cloud Infra / Virtualization using VMware technology, especially in vCloudDirector, vCenter, vSphere, vSAN & NSX-T administrations
• Public Cloud Infra (AWS & AZURE) Administration
• Experience with Automation Tools (python and others)
• Experience Configuration tool (Terraform and others)

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers.
An experienced administration professional is required for this busy and varied role where you will be responsible for administrative tasks relating to the approval of water and sewerage services connection procedures and requirements.
Knowledge and experience in plumbing, water and sewerage connections procedures enables you to interpret dwelling site plans and to articulate complex information to diverse audiences.
An exceptional work ethic and strong interpersonal skills enable you to effectively manage customer enquiries, challenging situations and establish professional relationships across the business.
About your new role... As a customer focused professional with a passion for providing technical support and assistance you will be a welcome and integral member of our technical ... Click here to view more detail / apply for Technical Customer Services Officer

Full time, continuing position
Join a world-class hybrid theatre research facility and support cutting-edge, preclinical translational research
Base Salary $104,633 - $113,992 + 17% superannuation



About the opportunity

As a Senior Technical Officer , you will supervise the technical operations of Sydney Imaging?s Hybrid Theatre facility, including supporting the research, training, teaching and industry activities carried out using a range of preclinical models.

You will provide expert technical support and advice to researchers, students, clinicians and industry users using the hybrid theatre facility, providing collaborative research input for projects being undertaken at the work area.

Your key responsibilities include:


working in the Sydney Imaging Core Research Facility and reporting to the Technical Facility Manager
provide expert advice, technical and data analysis, research support and assistance to facility users and other technical staff
manage the laboratory workplace, ensuring that the research, learning, and teaching requirements of the work area are met
... Click here to view more detail / apply for Senior Technical Officer

Job description

Work from home and Sydney CBD 12 Months Great company
Our client is looking for an experienced Senior Technical Consultant with extensive ServiceNow experience to work for a large organization in the Sydney CBD and Work from home.
Skills and experience:

Background as a Senior Technical Consultant with extensive ServiceNow experience
The candidate will hold CSA and CIS - ITSM certifications
Experience with Flow and Workflow, Service Catalog and Web Service integrations using REST APIs, ideally experience with JIRA and ServiceNow integrations

Next steps
Please call Jackie on or apply online. Code S12
Who we are
FinXL by Randstad Digital is an established, innovative Australian company, providing technology-enabled business solutions and consulting services across many industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across

... Click here to view more detail / apply for Senior Technical Consultant- ServiceNow