Total 3 Technical Support job vacancies in Bandar Sri Permaisuri

Job Responsibility :

1.   Define and manage resource plan aligning to the project schedule

2.   Plan and drive the project’s technical execution to achieve the committed scope and timeline.

3.   Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.

4.   Collaboration with customers to prepare technical specifications.

5.   Interact with subject matter experts (functional & technical) to understand business requirements and technology architecture of the applications accordingly.

6.   Assist in estimation of efforts and timescales for tasks delegated to the team.

7.   Provide technical guidance and lead/develop team members.

8.   Responsible for forward resource management, team building and staff career growth.

Requirements:

1.   Degree in Computer Sciences / Software Engineering / Information Technology.

2.   At least 2 years of working experience in IT industry, with at least 1 year working experience as a Technical / Project Lead.

3.   Ability to lead and co-ordinate multi-teams not limited to within the organization but also including customer, third party and etc.

4.   Good understanding of Microsoft 365, Backup, Antivirus,
      Virtualization Technology 

5.   Not necessary but good to have experienced on Google
      Workspace, AWS Cloud, Google Cloud Platform, Hyperconverged,
      Firewall.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Company trips
• Open culture
• Personal development opportunities

If you have experience in corporate infrastructure support, that’s the icing on the cake. Our support team is a critical part of our huge and dynamic ecosystem, and we are looking for the best people out there. Join us to experience the complete grasp on designing, installing and maintaining our very own communications!

The Job:

• Research and identify solutions related to the software and hardware’s issues.
• Diagnose and troubleshoot technical issues such as account setup, network configuration,  etc.
• Document technical knowledge in the form of notes and manuals.
• To administer and maintain the company's servers & IT infrastructure.
• Oversee and maintain the company's corporate services such as phone system, email, domain name etc.
• Perform troubleshooting, backup, archiving, and disaster recovery.
• Install and upgrade computer software and network equipment.
• Assist in Asset Management.

The Person:

• Possesses at least Diploma / Degree holder in Information Technology, Computer Science, Computer Studies or equivalent. 
• At least 1 year of working experience as Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Have the ability to diagnose and troubleshoot basic technical issues.
• Possesses hands-on experience with Windows/Linux/Mac OS environments.
• Have a good understanding of computer systems, mobile devices and other tech products.
• Excellent problem-solving and communication skills.
• Positive, proactive and has a service-oriented attitude.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

"Education is the most powerful weapon which you can use to change the world” – Nelson Mandela”

If you believe in education just as much as we do, you are a good match.

If you are also interested in photography and photo editing, you are a great match.

On top of that, if you exude positive vibes, perform creatively and possess a gungho spirit, hit us up already because you are the one!

The Job:

• Promote Pixlr (including helping clients to understand Pixlr for Education program.
• Provide creative support (including onboarding clients on Pixlr for Education program).
• Assist in day-to-day operational matters (including researching and analysing possible avenues to market Pixlr for Education program.
• Be the first point-of-contact/face of Pixlr for Education program.
• To assist in seeding relevant content across social media platforms in order to increase awareness.
• Manage and engage the stakeholders.

The Person:

• Possess functional skills: Microsoft Excel/Google Sheets (with formulas) and PowerPoint/Google Slides.
• Exude positive vibes, perform creatively, and possess an enthusiastic spirit.
• Be meticulous about any and everything (have a good eye for detail!)
• Demonstrate the I.P.I. qualities - Independent, Proactive, and Initiative.

• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.