Total 4 Research Associate job vacancies in Penang

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.
• SQL Accounting is Required

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

職位說明 ：

在 Ezi Motartech，我們相信創新和協作的力量可以推動成功。作為營運助理：行政和交付專家，您將有機會展示您在行政支援和交付協調方面的技能。這種多面性的角色非常適合在動態環境中茁壯成長並致力於提供卓越成果的個人。

主要責任：

• 行政支援：為各部門提供全面的行政支持，包括管理信函、安排預約和維護辦公用品。
• 交付協調：監督交付時間表的協調，確保及時、準確地交付給我們尊貴的客戶。
• 客戶互動：作為客戶諮詢的主要聯絡點，提供卓越的服務並及時解決問題，以確保客戶滿意度。
• 庫存管理：協助管理庫存水平，定期檢查庫存，並根據需要協調補貨以滿足需求。
• 文件和記錄保存：維護準確的記錄和文件，確保遵守公司政策和監管要求。
• 跨職能協作：與跨部門的團隊成員合作，支援營運計劃並推動流程和程序的持續改進。

資格：

• 具行政支援、客戶服務或營運職位經驗者優先。
• 優秀的溝通和人際交往能力，具有強烈的客戶服務導向。
• 熟練使用 Microsoft Office 套件並擁有資料庫管理軟體的經驗。
• 注重細節的心態，具有較強的組織和解決問題的能力。
  能夠在快節奏、以團隊為導向的環境中茁壯成長。
• 鼓勵應屆畢業生申請。

津貼和福利

• 工作與生活的平衡
• 個人發展機會
• 利潤分享

We’re now looking for a Research Associate to join our Penang Research Operations team. 

PURPOSE OF ROLE

To support project deliverables and be responsible for their successful delivery in terms of research quality and timeliness. Deliver tasks in line with expected quality whilst meeting all Key Performance Indicators for Penang Team.

To help bring these principles to life, Informa Tech is currently seeking a Research Associate based in Penang to…

• Scoping research – constantly looking to evolve research to improve quality
• Data assumptions – clear justification of data and logical thinking

KEY RESPONSIBILITIES

The position of Research Associate is one of high responsibility and accountability.

You will be involved in

• Primary and secondary research tasks as specified by individual deliverables
• Excel-based templates as specified by each deliverable
• Credible and consistent base data and market shares output
• Outputs that have gone through a thorough cleansing exercise to ensure high quality of delivery to internal stakeholders
• New research ideas/topics presented to the manager

Other key responsibilities include:

• Successful, on-time delivery of high-quality, highly relevant, and differentiated research projects that provide essential elements for syndicated research projects across sectors.
• Successful, on-time execution of research projects that are essential components of consulting engagements, delivered to client specifications and quality expectations.
• Scoping – responsible for scoping out each deliverable that you are supporting. Including updating relevant documentation and leading kick-off as well as subsequent calls.
• Primary research – assist in conducting interviews with key industry contacts across a spectrum of company types, creating a detailed log of interactions and feedback.
• Secondary research – using a range of secondary sources to support primary research including – the internet, trade journals, in-house research, trade associations, public reports, financial releases, company press releases.
• Building templates and workbooks – creating Excel-based templates and workbooks for data entry, collation, cleansing, and synthesis.
• Building base data – using primary and secondary research to build credible base data; ensuring sufficient coverage of market players; creating estimates where company reporting is not available; utilizing history; ensuring consistency with related data/markets; logging all assumptions and working in a clear way.
• Working alongside manager on the continuing evolution and refinement of business/operational processes to optimize quality, timeliness, efficiency, and cost-effectiveness of research execution and delivery. Continuous measurement of key KPIs in each area.
• Require 3 days of shift work (9pm-6am) in a month to have better overlap with US clients

Key Internal Relationships:

• Members of Research & Data sectors, including colleagues in Research Operations for coordination, planning, execution, and support of syndicated research deliverables
• Product Management colleagues across sectors - provide research support for the planning, launch, and execution of impactful, differentiated high-quality research products
• Data team – working together to create DBs and forecast tools to drive research efficiency, consistency, and quality
• Leadership team – proactively communicate new ideas and feedback around process, operations, research, etc. to support continual improvement
• Research Operations Manager for support, performance, and approvals