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Official account of Jobstore.
Service Contract Lead
Fixed-Term Contract until June 2025
Location: Liverpool
Salary: £25,000 - £30,000 & range of excellent employee benefits
Monday – Friday
Sodexo has a great opportunity for a Service Contract Lead to join our established team working with our clients based in Liverpool.
Joining our team at their pharmaceutical site in Speke, you will deliver a consistent level of quality service and accuracy across all Service Contracts within the company’s standards to the contract specification and agreed KPI performance, qualitative and financial targets and assist in internal and external audits, providing relevant information as required in a timely manner to ensure KPI, EHS & Quality compliance at all times.
The Service Contract Lead role will also involve the management of small projects local to the site. Ranging from service & process improvements to facility upgrades, planning and hosting Service Contract review meetings to liaising with vendors directly to ensure safe and efficient project delivery and identifying new opportunities for business growth and improvement.
Ensuring all Service Contracts comply with Quality and EHS regulations and requirements, you will be responsible for reviewing and managing all vendors used by the Sodexo Team at the Speke site. You will also ensure all Service Contracts comply with Quality and EHS regulations and requirements
Working in an environment that fosters innovation and supports your professional growth, this is a real chance for you to become a valued member of our team, where you can act with purpose and thrive in your own way.
About You
Experience and knowledge requirements for this role:
What we offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you.
In addition, we offer:
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
Ready to be part of something greater?
Apply today!
Official account of Jobstore.
Official account of Jobstore.
This position offers a competitive salary, a great bonus and comprehensive benefits. If you have proven experience in social care, with a supervisory / management background and a real passion for building positive relationships with service users and their families, we encourage you to apply today!
Job Title: Community Care Lead
Reporting to: Community Care Registered Manager
Location: Remote based within West of England covering Bristol and Wiltshire
Salary: £25,000 + up to £5,000 annual bonus + car allowance (£320pm)
Hours: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week)
Some flexibility will be required to include working some evenings and 1 in 4 weekends
Benefits:
Pension Scheme
Car Allowance
Annual Bonus
Training and Personal Development Support
myHealthPlan: Access to a virtual GP and mental health support through a ‘best in class’ Colleague Assistance Programme (EAP)
Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)
Who are we?
Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.
At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.
Who are you?
Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high-quality and person-centred care to individuals within their own homes or in the community. Community Care Associates play a pivotal role in ensuring that clients receive the care and support they need to maintain their independence and well-being. They work closely with clients and their families to develop and implement care plans tailored to individual needs, which may include assistance with activities of daily living, medication administration, mobility support, and emotional companionship. By offering compassionate and professional care, Community Care Associates contribute to enhancing the quality of life for clients while upholding the values and standards of Newcross Healthcare.
What will you do?
Whilst a full job description can be supplied here are a few of the key responsibilities for the role:
• Take full day to day responsibility for the service delivery of the care package. Conduct periodic assessments and evaluations of the service users to ensure their care plans are up-to-date and tailored to their evolving needs.
• Build positive relationships with service users and their families, working closely within each allocated client/case load package. Advocate for the best interests of service users, ensuring they receive appropriate care and support.
• Accurately record data into systems (e.g. bookings, complaint/incident management). Maintain accurate and up-to-date records of all care-related activities, incidents, and observations, and provide regular reports to the appropriate authorities or management.
• Provide information, education, and support to the families and caregivers of service users, helping them understand and participate in the care process.
• Be involved in writing care plans for non-clinical elements and/or non-complex clients e.g, personal care plan and enabling packages and collaborate with the Lead Nurse in regards to its implementation.
• Undertake full assessments of potential new clients for non-complex packages e.g, enabling packages – with support and sign off by the Lead Nurse.
• Be part of the regions on call service on a rolling rota basis, providing support and assistance as needed out of office hours.
• Identify and report environmental and personal changes in the home environment which may be seen as a risk to both staff and the service user.
• To take an active role in the recruitment, induction and allocation of new staff, ensuring recruitment and induction processes, including introduction to clients, are robustly followed.
This position opens the door to a fulfilling career. We provide a competitive salary, enticing bonuses, and comprehensive benefits to recognise your dedication. If you're an experienced professional in social care, with a background in supervision or management, and you have a true passion for nurturing positive relationships with service users and their families, then we encourage you to seize this opportunity and apply today.
Equality, diversity and inclusion:
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
Official account of Jobstore.
Job Title: Temporary Lead Worker - Support Services
Assignment Duration: 8-12 weeks
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 17:00
Pay: £16.40 - £20.00 per hour
Location: Pan London - Office based in Southwark
To Apply for this role, you must have an enhanced DBS issued within the last 12 months or one that is on the update service.
Overview:
We are seeking a dedicated Floating Support Team Manager to oversee a vital service aimed at providing essential warp-around support to vulnerable residents who have experienced homelessness across Pan London. Our mission is to provide comprehensive support to help clients access good quality private rented accommodation and plan for their long-term future.
Duties:
As a Temporary Lead Worker, you will play a crucial role in the support team by:
Qualifications and Experience:
If you feel the above opportunity is missing your application, then apply now!
Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you’ll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
We’re searching for a Service Management Officer (Service Desk) to be part of our diverse team of talent here at NCS!
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!
What we seek to accomplish together:
A little about you:
What you might also need to have:
As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.
We Grow our People, Value our Clients, and Create our Future.
We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.
You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.
About NCS Group
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.
We’re here to make the extraordinary happen.
Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.
Official account of Jobstore.
We are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.
Key Responsibilities:
Operational Support
Project and Initiatives
Requirements:
Official account of Jobstore.
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:
The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.
The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.
The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:
The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.
The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.
How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Official account of Jobstore.
As the Technical Helpdesk Team Lead, you will lead and guide helpdesk members in end user/ Vessel-IT / subsidiary and agent support and implementation task. You will also be involved in supporting office and Vessel-IT project.
Requirements
Official account of Jobstore.
Official account of Jobstore.
Get to know the role:
The day-to-day activities:
Official account of Jobstore.
Official account of Jobstore.
As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.
Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.
The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.
The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.
The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.
The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.
The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.
The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.