Total 1,905 Project Coordinator job vacancies in Customer Service category in Malaysia

職位描述

• 協助維護工作採購和生產力；
• 與客戶、供應商和分包商建立長期合作關係；
• 跟進維修工作並擔任中間聯絡人
  客戶、承包商和供應商之間；
• 每天記錄維護工作並安排承包商或供應商
  因此;
• 監督和審查承包商和供應商的所有維護工作；
  工作時間內依要求履行其他相關職責

職位需要

• 無需工作經驗。
• 所需技能：MS Office。
• 良好的人際溝通能力，良好的主動性和積極的態度。
• 良好的團隊合作精神，具有強烈的奉獻精神和自我激勵能力。
• 獨立工作的能力。
• 能夠同時處理多項任務並確定日常工作的優先順序。
• 語言技能：英語和馬來語。

• 醫療的
• 雜項津貼
• 教育支持

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

 

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

Job Description

 

Duties & Responsibilities:

• Serves customers by providing CMS product information & resolving service issues.
• Prepare Quotation for customer and follow up closely with them.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Manage telephone calls professionally, efficiently and with good communication skills .
• Products Sourcing and price negotiation with Supplier.
• Handle order processing and billing to customers
• Issuing of PO, DO, work orders and invoices
• Coordination of delivery with supplier and freight forwarders (logistics support)
• Filing of documents
• Provide administrative support to sales team like Sales report.
• Any administrative Ad hoc Duties as assigned
• Research potential vendors
• Compare and evaluate offers from suppliers

 

Job Requirement : 

• Diploma / Advanced Diploma / Higher Graduate Diploma
• Experience working as a Sales Coordinator 

 

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Personal development opportunities

Job Requirement

• Good communication skills (both written and oral) in English and Bahasa Malaysia, including good presentation skills and is comfortable in interfacing with various levels of internal and external stakeholders (including blue collar workers).
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess at least a Diploma in any field.
• Knowledge of Microsoft Office applications, including the ability to communicate complex data and ideas through Microsoft PowerPoint presentations and Excel reporting.
• At least 2 years experience in client management or sales.
• Good track record.

Job Responsibilities

• Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
• Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
• Inform clients of unforeseen delays or problems.
• To attend to customer requests in a timely manner and process proactively at a stipulated time.
• Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
• Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
• Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
• Handle any ad-hoc assignment from the superior.

• Annual Leave
• Bonus
• Medical Claim

工作職能

協調客戶與內部部門之間的關係；處理訂單、準備信件並滿足客戶需求，以確保客戶滿意。

工作職責

• 透過電話和電子郵件提供卓越的客戶服務並管理客戶的需求。
• 與內部部門協調，確保順利安排送貨至客戶上門。
• 向客戶服務 HOS 和（或）銷售經理報告。
• 在主管要求時履行辦公室行政職務。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、定價/發票查詢等。
• 透過澄清客戶的投訴來解決產品或服務問題；確定問題的原因；選擇並解釋解決問題的最佳方案；加快修正或調整；跟進以確保解決。
• 根據指定參加 NMM 公司活動（5s、安全、環境與能源、預算計劃、ISO 文件等）。

工作要求

• 擁有文憑或學位資格或同等學歷。
• 有2至3年製造業相關工作經驗者佳。

能力要求

• 客戶服務技能：專注、同理心、耐心和一致性、說服力、專業的電話禮儀和溝通技巧、商務寫作技巧。
• Microsoft Office 軟體的基本知識。
  SAP（附加優勢）。
• 態度良好、熱情、負責、值得信賴、有道德、注重目標。

只有入圍者才會被通知

薪資與福利

• 5個工作天/週
• 彈性的工作時間
• 週五在家辦公
• 門診醫療、眼科和牙科保險（包括家庭成員）
• 醫療住院保險
• 交通費補助
• 免費停車場
• 伙食補貼
• 汽車/車輛利息補貼
• 房屋/物業利息補貼
• 講日語的津貼
• 初婚獎勵
• 新生兒津貼
• 公休日（全部以馬來西亞日曆為準）
• 高 EPF 雇主繳款高達 15%
• 每年加薪
• 根據績效 KPI 每年 2 倍獎金
• 組織良好的職涯發展計劃

職位需要

• 具有良好的英語和馬來語溝通能力（書面和口頭），包括良好的演講技巧，並且能夠輕鬆地與各個級別的內部和外部利益相關者（包括藍領工人）打交道。
• 必須具備定義問題、收集資料、確立事實並得出有效結論的能力。
• 至少擁有任何領域的文憑。
• 了解 Microsoft Office 應用程序，包括透過 Microsoft PowerPoint 簡報和 Excel 報告交流複雜資料和想法的能力。
• 至少 2 年客戶管理或銷售經驗。
• 良好的記錄。

工作職責

• 處理日常傳入和傳出通信，包括與銷售相關的電子郵件和電話查詢。
• 輸入訂單，確保根據客戶要求進行處理，並確保所有訂單準確並按時交付。
• 通知客戶不可預見的延誤或問題。
• 及時回應客戶請求並在規定時間積極處理。
• 能夠在團隊合作環境中解決衝突並與公司內各部門的人員互動。
• 處理客戶投訴並回應客戶投訴，並根據要求提供售後服務支援。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、發票查詢等。
• 處理上級的任何臨時任務。

• 年假
• 獎金
• 醫療索賠

Requirements

• Min SPM and above.
• Fresh school leavers are encouraged to apply.
• Communicate fluently in English & Bahasa Malaysia.
• Clear, simple & effective communication & good interpersonal skills.
• Computer literate, proficient in Ms. Excel.
• Hardworking, positive attitude and committed to work.
• Able to work independently with minimum supervision.

 

Responsibility

• Manage day to day operations in support of the Call Centre.
• Provide administration support; work closely with the team to ensure smooth flow of daily operation.
• Arranging Delivery of Good.
• Perform any other duties assigned from time to time.

 

Perks & Benefits

• Employee equity
• Nearby public transport
• Medical insurance
• Personal leave
• Open culture

要求

• 最低 SPM 及以上。
• 鼓勵應屆畢業生申請。
• 能用英語和馬來語進行流利溝通。
• 清晰、簡單、有效的溝通和良好的人際溝通能力。
• 懂電腦，精通Excel。
• 吃苦耐勞，態度積極，工作認真負責。
• 能夠在最少的監督下獨立工作。

責任

• 管理日常營運以支援呼叫中心。
• 提供行政支援；與團隊密切合作，確保日常運作順利進行。
• 安排貨物交付。
• 履行不時分配的任何其他職責。

津貼和福利

• 員工股權
• 附近的公共交通
• 醫療保險
• 事假
• 開放文化

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
  To perform other related duties as required during working hour

Job Requirement

• No working experience required.
• Required skill(s): MS Office.
• Good interpersonal skill, good initiative and positive attitude.
• Good team player with strong commitment and self‐motivated.
• Ability to work independently.
• Able to multitask and prioritize daily workload.
• Language skill: English and Bahasa Malaysia.

• Medical
• Miscellaneous allowance
• Education support

工作職責： -

維護和更新銷售和客戶記錄/資料庫/報告。
協助銷售團隊處理銷售流程、文件和行政支援的各個方面
負責訂單處理以及與客戶、物流營運和倉庫的協調，確保及時交貨，以滿足客戶滿意度。
提供月度和季度業務回顧數據。
能夠承擔上級或經理不時需要的臨時任務和相關職責。

工作要求： -

具有銷售和客戶服務背景經驗
良好的人際溝通能力以及與不同人合作的能力。
高度的責任感和獨立工作的能力
良好的跟進能力，確保指派的任務能準時有效執行。
靈活並能適應不斷變化的職責和環境。
最好是初級銷售/行銷/協調員或同等學歷。
精通英語、華語和馬來語

這是加入食品和飲料行業市場領導者的絕佳機會。成功的候選人將獲得與經驗和資格相稱的有吸引力的薪酬待遇。

歡迎有興趣的候選人提交簡歷，附上完整的學歷、工作經驗、當前和期望薪資、近期照片、個人資料號碼並郵寄至：

工作地點 ：

慈美食品配料股份有限公司

14 號，P4/8A 路，

克雷斯特山工業園區，

加影科技城，

43500 士毛月,

雪蘭莪州

聯絡人：黃小姐 (016-716 8166)

網址 : www.cimei.com.my

津貼和福利

• 員工股權
• 開放文化
• 個人發展機會

The Service Coordinator is responsible for assisting in the administrative, patient and audit needs of the Bowel Cancer Screening Centre.The duties and responsibilities listed below are representative of the Service Coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, and to support the smooth running of the department. Provide a professional, welcoming and high-quality customer service which supports the provision of non-clinical advice to patients, colleagues and other multidisciplinary team members (including the Programme Hub) using email, telephone, text messages, video, face to face and in writing asrequired. To assist/support patients where needed Work collaboratively with the programme hub, the endoscopy service & relevant stakeholders. Schedule clinics in accordance with the Bowel Cancer Screening Centre specifications, and in collaboration with the lead administrator/ management. Ensure that all new referrals/appointment bookings are dealt with in line with BCSP and local trust processes, adhering to screening and cancer waiting time targets etc. Manage and schedule patient activity within the screening programme including contacting patients, booking/rebooking appointments to ensure the effective utilisation of clinical sessions; and arrange transport and interpreters when appropriate. Ensure that all clinics are prepared so that they run smoothly and efficiently, ie obtain notes, prepare paperwork/assessment booklets, arrange and conduct video test calls (where appropriate)and liaise with relevant personnel. Make alternative arrangements if clinics/lists need to be cancelled at short notice Actively monitor colonoscopy demand. Manage lists and schedule patients within the screening programme to ensure that all lists are utilised fully and efficiently; and that patients are seen within the specified screening waiting times/targets. Alert the Programme Management of potential and actual breaches in regard to waiting times within the Bowel Cancer Screening Programme and assist in the appropriate investigation and resolution Provide administrative support during clinical sessions, including providing non-clinical guidance and support to patients/family members waiting, booking follow-up appointments, checking patients eligibility for NHS treatment and referring to the overseas office when appropriate, requesting GP summaries and issuing discharge letters as appropriate. Ensure that all patient data from clinics and endoscopy clinics (including DNAs) are entered correctly on the BCSS & all hospital IT systems and appropriate action is taken. Assist in entering and transcribing all received and obtained data within the Bowel Cancer Screening Centre. Ensure that any patient data collected meets BCSP and local trust requirements Assist in the management of the surveillance recall system. Contribute to quality assurance activities, QMS & right results policies. The post holder will need to demonstrate the ability to work well under pressure and be able to meet deadlines, targets & prioritise. Arrange rotas, be flexible to ensure full service delivery To be responsible for input, management and maintenance of data onto the Departmental and National database for audit, research and reporting purposes. Assist in the audit and data collection for the National Bowel Cancer Screening Programme.

19th April, 2024
Who we are Edmen CSS is backed by Australia's largest ASX-listed workforce solutions company - PeopleIN. Edmen CSS is a national organisation providing quality Support Workers to Disability, Youth and Aged Care service providers across Australia.    At Edmen, we are obsessively passionate about OUR PEOPLE who are our greatest asset. About the role We are currently seeking a Service Coordinator to join our team based in Shellharbour to play a critical role in providing our clients' with the right candidate. You will support multiple customers across our business, ensuring participants are enabled to maximise choice and control, and employees are actively supporting services to be safe and compliant.    Responsibilities will include:

Administer all staff rosters that enable an effective balance to be achieved between optimising staffing efficiency and maximising staff satisfaction.
Work collaboratively with parties to ensure rosters reflect resource

... Click here to view more detail / apply for Service Coordinator

When Required: Undertake Practice administrative tasks such as, patient deductions, record updating and scanning of patient documentation in accordance with the Practice policies and procedures Communication and collaborative working relationships Demonstrates ability to work as a member of a team. Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary. Liaises with others, as needed for the collective benefit of patients, including but not limited to Patients GP, Nurses, other practice staff, care home managers and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations. Works to support Practice colleagues, maintaining excellent working relationships. Liaises with PCN staff as required for the benefit of patients Other responsibilities To act at all times in an anti-discriminatory manner To be able to plan and respond to workload according to operational priorities To undertake any training required in order to maintain competency including mandatory training To contribute to, and work within a safe working environment. The Care Coordinator must at all times carry out duties and responsibilities with due regard to the GP Practices equal opportunity policies and procedures The Care Coordinator is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required The Care Coordinator must be aware of individual responsibilities under the Health and Safety at Work Act, and identify and report as necessary any untoward accident, incident or potentially hazardous environment. Patient Care Communicate effectively and sensitively and use language appropriate to a patient and their carer/relatives condition and level of understanding Effectively use all methods of communication and be aware of and manage barriers to communication Effectively recognise and manage challenging behaviour from service users, carers and or relatives Provide information to patients, their Carers and/or relatives on behalf of the team The Care Coordinator will be: Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality. Working in a multi-disciplinary setting where influence and negotiation is required. Knowledge/familiarity with medical terminology Working in a busy and demanding environment whilst delivering in a timely manner Skills and Attributes Proven record of excellent written and verbal communication skills and interpersonal skills Evidence of excellent knowledge of Microsoft Office Able to deal with service users sensitively. Able to work as part of a team. Able to prioritise and manage own workload. Excellent motivational and influencing skills. Car user (to travel between more than one GP practice) Excellent interpersonal skills Excellent organisational and administration skills Experience providing advice/signosting to users.