Total 4 Production Coordinator job vacancies in Penang

Responsibilities:

• In-charge of production planning/inventory and scheduling of delivery.
• Monitoring and ensuring production running smoothly that in accordance to customers' requirement.
• Ensure the plan aligns with the material and capacity outlook.
• Liase with the customers and sub-contractors for delivery and quantity requirements.
• Work closely with production, material and inventory control to meet the customers's requirement with maximum efficiency.
• Prepare and submit status and performance reports.

Requirements:

• Working experience in a manufacturing enviroment and production planner.
• A fast learner and to work indepently.
• Outstanding organizational and problem-solving skills.
• Excellent communication abilities.
• Minimum SPM/O level or equivalent; Further education or cetification is preferred.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

Roles and Responsibilities

• Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing, and generating client referrals.
• Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter.
• Make outbound follow-up calls to existing clients via phone call and email.
• Handle inbound, unsolicited prospect calls and convert them into potential sales by understanding the needs and wants.
• Follow up closely on all opportunities quoted to customers by utilizing the ERP system feature to track and trace the quotation history.
• Emphasize product and service features and benefits to customers including cross-selling and upselling relevant IT solutions/products.
• Support marketing efforts to organize and execute the events which help to promote the company branding and build strong networking relationships.
• Effective time management including ensuring goods and services has been delivered on time and completing the report required.
• Develop possible problem solution paths, and take the appropriate course of action when facing issues.
• Update the License Renewal Report so that licenses that are going to expire will be aware and renewed.
• Attend periodic sales training where applicable.

Requirements

• Knowledge of IT industry and solutions - hardware, software and services is an added advantage
• Have experience or deep interest in Sales/Telesales
• Strong interpersonal and communication skills
• Candidate must possess at least Diploma in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

Perks & Benefits

• Incentive and commission
• Performance bonus
• Profit sharing on half-yearly basis
• Flexible benefits up to RM1500 per year
• Medical card and claimable outpatient/ clinic expenses
• Opportunity for career advancement

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Get to know the team:
To perform tasks related to the driver & delivery partner engagement cycle: acquiring new drivers & delivery partners, ensuring drivers are well trained & knowledgeable about Grab's services, and supporting any concerns from drivers & delivery partners.

This role will be to ensure smooth operations of the Grab Driver Centre (GDC) and drivers acquisition in Penang. Working in a fast-paced environment, the support staff provides customer service to uphold Grab's image in the community.

The Day-to-Day Activities:

• Maintain a clean and safe reception area at Grab Driver Center.
• Attends enquiries from drivers & delivery partners and usher them to the appropriate self-serve channel.
• Assist with administrative tasks and any other duties delegated by the team.
• Managing and understanding acquisition data and dashboards.
• Greet and meet all internal and external customers with friendly disposition & professionalism.
• Assist with driver partners recruitment process to ensure proper follow up of leads and driver & delivery partner's concerns are addressed.
• Handle escalated driver & delivery partners' issues calmly and professionally, ensuring any outstanding issues are resolved in a timely manner.
• Provide periodic feedback to the team and maintain a continuous improve culture.
• To drivers & delivery partners: Handle escalated driver & delivery partner issues calmly and professionally, ensuring any outstanding issues are resolved in a timely manner.
• To passengers: Assist in face-to-face interactions when necessary.
• To merchant partner: Assist in giving guidance & suggestions with the knowledge given.
• Work hand in hand with the GDC Specialist team to ensure targets are met.
• Work closely with GDC Teams in other cities.
• Work closely with functional departments (payments dispute / DLR / UT etc).

The Must-Haves:

• Must possess at least a Diploma certification or equivalent.
• Good communication skills and fluency in spoken and written English and Malay. Can communicate well with both internal and external stakeholders.
• Proven front desk or client-facing working experiences in a similar role.
• Proficient with Microsoft Office software & IT savvy.
• Team player who prefers to interact with fellow colleagues.
• Friendly and helpful disposition.
• Able to multitask, prioritize and work under pressure.
• Able to work overtime if needed.
• Able to travel if needed.
• Common sense, good initiative & pro-active attitude to pre-empt & address issues.
• Highly driven, independent and patient.
• Attentive to detail and accuracy.
• Proficiency in Mandarin / Cantonese will be added as an advantage (due to locality majority).