Total 1,748 Process Improvement Manager job vacancies in George Town

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

要求

• 工商管理/人力資源管理最低文憑/學位或同等學歷。
• 具有至少 5 年具有監督技能的高階職位相關工作經驗的首選候選人。
• 馬來西亞僱傭法的基本知識。
• 透過與包括管理團隊在內的所有員工一起工作，能夠在壓力下工作。
• 必須能夠說普通話或當地方言並與各個層次的人互動。
• 工作細緻、準確，能嚴格保密資訊。
• 那些能夠在1-2個月內加入的人將獲得額外的優勢。

職責

• 負責全面的人力資源、薪資和行政職能。
  不時審查公司的政策、標準作業程序以及薪資和福利，並在必要時提出修訂/改進建議。
• 準備/審查並確保下屬的薪資單準確並按時支付（員工人數約 200 人）。
• 與勞工部門和其他相關政府機構聯絡，確保按時提交和支付法定公積金、社會保險/就業保險、PCB、HRDF等。
• 準備/審查每月稅收減免 (MTD)、年度 EA 表格和表格 E。
• 準備/審查所有類型的人力資源和工資相關的文件和信件。
• 透過E-Leave系統和考勤表檢查和驗證員工的休假記錄。
• 根據僱傭法處理員工紀律問題。
• 確保員工的個人檔案和系統資料庫得到妥善維護和更新。
• 確保員工考核計畫得到妥善執行。
• 就團體保險、Sosco 保險範圍和索賠事宜與保險機構聯絡。
• 與指定診所聯絡，更新員工名單、帳單或任何其他相關事宜。
• 處理招募並為新員工進行入職培訓。
• 處理員工發展培訓計劃和 HRDCorp。索賠。
• 監督辦公室行政職責。
• 管理層指定的任何其他職責。

歡迎有興趣的候選人在線或透過電子郵件提交申請，並附上詳細的簡歷和近期照片。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 定期團隊活動
• 醫療保險

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application development and Improvement to join our team. The ideal candidate will have a strong technical background and a passion for coding and improvement.

The successful candidate will join the Team that is responsible for establishing and governing the software development and application support processes, ensuring compliance with the established policies and guidelines. The team also looks into areas of improvement in the IT Delivery Team and other departments.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

Job Scope (Process Improvement and Internal Projects)

The successful candidate will have the opportunity to work on the following functions:

Primary Function:

(A) Responsible for Application Development, including but not limited to the following:

· To support the development, support, and maintenance of the internally developed back- office application solutions and governance enforcement systems and tools. e.g., billing system, customer registration system, etc.

· Identify IT Delivery improvement opportunities and support requests from other teams or departments that have identified process or productivity improvement opportunities.

· Creating and maintaining projects that use different technologies such as automation, BI reports, and .Net programming language

· Stay up-to-date with emerging trends and technologies.

· Develop and enforce coding practices.

Secondary Function:

The Team is also handling the following functions, and the successful candidate may be assigned to assist with these functions:

· DevOps process: design, implement, and maintain the continuous integration and deployment pipeline for our software applications.

· Support Audits

- This includes external compliance audits for areas responsible by the IT Dept., i.e., ISO 22301, Finance Audit, ISO 27001, etc.

· Application Security

- To work with the application security IT analyst to enforce Security practices.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience or knowledge in the following areas:

· Understanding the SDLC and agile processes

a. Should have working experience or knowledge in the following Programming language:

• C#.NET
• WCF / Web API
• Angular / ReactJS
• JavaScript/ Typescript

b. Json and XML formats and technologies

c. MS SQL Server 2016 or above

d. Object-oriented design concept

· It is an added advantage if you have experience or knowledge with:

a. Agile Scrum Development Methodology

b. BI tools like Qliksense and Splunk

c. Container Development

d. DevOps

e. Cybersecurity

OTHER REQUIREMENTS

· Should have the following soft skill attributes:

o Strong analytical and problem-solving skills

o organized and able to handle multiple projects concurrently.

o Collaboration with users, product owners, and development teams to deliver solutions.

o Self-motivated to pick up skills required to support the project requirements.

o Must have good command of English, written, verbal, and presentation skills.

o Proactive, out-of-the box thinker, detail-oriented, with strong organizational, analytical, and problem-solving skills.

o Self-starter, both a team player and able to work independently and adjust to changing priorities; critical and strategic thinker; negotiator; and consensus builder.

We are inviting passionate individuals to COME and JOIN us. Be part of our team, ARKEMA!

The plant in Singapore, located in Jurong Island, is new and combines monomer and polymer productions. It is the result of exceptional investments and aims to support strong demand from the customers in Asia.

As process engineer single sector, the successful candidate will contribute to improve the performance of the Sector, in terms of reliability, efficiency, quality, process safety, environment and variable costs. Upon request of the Head of Process, the successful candidate may have to work on studies conducted in other sectors, depending on the study priorities, and load plan of the moment.

OBJECTIVES

• To analyse and improve the processes according to the similar processes in Arkema
• To improve productivity and profitability.
• To improve process safety

TECHNICAL SCOPE

1. Process and Engineering knowledge:

• Provide knowledge of the process and contributes to the update of the process reference documentation on the unit process (process description, PFD, PID, etc.).
• Perform engineering calculation and provide equipment data sheet in supporting the needs of Operation and Technical service department through Management of Change Process (MOC).
• Participate in technical evaluation process for vendor selection.
• Knows the bottlenecks of the assigned Sector.
• Performs material, utility and thermal balances.

2. Technical assistance:

• Analyses and assists in the resolution of trouble shooting.
• Establishes the monthly performance report of the unit: energy consumption and environmental losses.
• Follows and contributes to improve the unit's performance in terms of reliability, efficiency (including energy efficiency) and variable cost.

3. Process Safety:

• Lead HAZOP studies
• Updates process Hazard Analysis (PHA) and prepares documentation for Hazard Analysis & participates in safety reviews in case of new project.
• Performs scenario calculations with the tools available.
• Follows up on process modifications to improve HSE in the unit.

4. Process Development:

• Participates or leads process improvement groups, in liaison with R&D.
• Defines industrial tests and follows their progress.
• For investment projects: specifies basic process data, equipment design (process data sheet), reviews/comments PFD&PIDs, participates in the detailed studies and participates in the start-up.

HEALTH, SAFETY, ENVIRONMENT, QUALITY AND MANAGEMENT SYSTEMS

• Promote the company’s EHSQ policy and other requirement.
• Report any incidents, accidents or near miss immediately to HSE department.

LEADERSHIP

• Expected to tutor and or train newcomers (junior process engineer, production staff) in their area of expertise.
• Take the lead on process-related topics.

Education: Bachelor’s degree in Chemical Engineering with 3 to 5 years of working experience in chemical plant process engineering.

Knowledge:

• Process Calculation (ASPEN or other Simulation tools), statistics, data reconciliation software.
• Knowledge of single process operations of chemical engineering.
• Knowledge of Process Hazard risk analysis methodologies

Skills:

• A team player with good interpersonal communication skills
• Fluent in English
• Reporting

Soft skills:

• Curious
• Self-motivated, independent, and proactive

Play a key role in delivering customer and community focused improvements Generous salary with great benefits Full-time, permanent opportunity – 35 hours per week plus enjoy working a 9-day fortnight Our Team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service. The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be. Our team takes a people and process minded approach to delivering projects across the organisation. Acting as an internal consultancy, we provide data-driven advice on business improvement opportunities. We strive to deliver positive improvements to the customer and community. About the Role As the…

Click here to view more detail / apply for Senior Business Improvement Analyst

Be a trusted partner, delivering customer and community focused improvements Opportunities for training and development Full-time, permanent opportunity – 35 hours per week plus enjoy working a 9-day fortnight Our Team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service. The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be. Our team takes a people and process minded approach to delivering projects across the organisation. Acting as an internal consultancy, we provide data-driven advice on business improvement opportunities. We strive to deliver positive improvements to the customer and community. About the Role As a Business…

Click here to view more detail / apply for Business Improvement Analyst

General Overview

The successful candidate will liaise closely with other members of the SLNG business groups to deliver services that drive business performance and growth. Our ideal candidate is one who comes from an IT Background, is self-motivated and excels in a fast-paced environment.

Roles and Responsiblities

The candidate shall be responsible for but not be limited to the following duties and responsibilities.

1. Develop an ‘all round’ understanding of the SLNG business model and the roles / responsibilities of the various business groups that are tasked with achieving excellent business performance and deliver operational effectiveness.
2. Liaise with all business groups and external stakeholders to build an understanding of the key IT applications and systems to provide technical, commercial and financial business solutions to fully support the efficient delivery and implementation of business processes into SLNG.
3. Collaborate with cross-functional teams to gather and document business requirements and translate them into functional specifications to meet commercial obligations of the company.
4. Provide recommendations based on analysis and insights to drive process improvements, cost reduction, and system / application enhancement.
5. Collaborate with internal Information Systems team and manage external service providers engaged by SLNG to develop, procure and implement the business processes and IT applications and systems that will be required by SLNG for the effective management of SLNG’s business.
6. Contribute to the deployment of the business processes, IT applications and systems within SLNG and provide familiarization training, as required.
7. Regularly monitor the IT application and systems effectiveness in meeting end user requirements and manage any changes required.
8. Follow up with external service providers on any defects raised and track these to closure.

Work Experience

1. Candidates with 10 years in IT system implementation and support experience including exposure to Quorum’s Energy Components, SAP Finance modules will be required.
2. Proficient in Microsoft Office (essentially Word, Excel and Power point)
3. Active learner and ‘detail-oriented’ professional with strong analytical and problem solving skills.
4. Ability to quickly develop an in-depth working knowledge of the range of SLNG business activities.
5. Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and build positive relationships.

Education Requirements

1. Degree in Computer Science / Information Technology / Business from a reputable University.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processes only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Electrical and Computer Engineering Department of NUS is seeking a highly skilled and motivated Research Engineer to join our Microelectronics Research Facilities, also known as E6NanoFab hosted at the College of Design and Engineering.

As a Research Engineer, you will play a vital role in advancing our research efforts by developing, optimizing, and implementing cutting-edge processes and technologies. You will work collaboratively with interdisciplinary teams, contribute to innovative research projects, and be at the forefront of microelectronics technology development.

Key Responsibilities:

1. Process Development:
• Design, develop, and optimize microelectronics manufacturing processes, with a focus on semiconductor device fabrication and related technologies by using photolithography, etching, deposition, and other relevant techniques.
• Evaluate and select appropriate materials, tools, and equipment for process development.

2. Process Optimization:
• Continuously improve existing processes to enhance efficiency, yield, and performance.
• Identify and address bottlenecks, defects, and inefficiencies in the production process.

3. Experimental Design and Testing:
• Plan and execute experiments to validate and refine new process methodologies.
• Collect and analyze data to assess process performance and reliability.

4. Equipment Management:
• Oversee the operation, maintenance, and calibration of specialized equipment and tools used in microelectronics processing.
• Ensure equipment availability and compliance with safety and quality standards.

5. Cross-Functional Collaboration:
• Collaborate closely with researchers, engineers, and scientists to define project goals, troubleshoot technical issues, and integrate process solutions into research projects.
• Foster a collaborative environment to facilitate knowledge sharing and innovation.

6. Documentation and Reporting:
• Maintain comprehensive records of experiments, processes, and results.
• Prepare detailed technical reports and presentations for internal and external stakeholders.

7. Quality Assurance and Compliance:
• Ensure processes adhere to quality standards, industry regulations, and safety protocols.
• Implement and document process controls to maintain consistent product quality.

8. Training and Mentorship:
• Provide guidance and training to junior engineers, researchers, and technicians to develop their skills in microelectronics process engineering.

9. Innovation and Research Support:
• Stay updated on the latest advancements in microelectronics and semiconductor manufacturing.
• Contribute to the development of research proposals, leveraging your process expertise.

Qualifications

• Bachelor or Master in Materials Science, Electrical Engineering, or a related field with a strong emphasis on microelectronics and semiconductor processing.

• Demonstrated experience in developing and optimizing microelectronics manufacturing processes, including photolithography, etching, deposition, and other relevant techniques.

• Working experience in foundries, microelectronics research centers and pilot line will be an advantage.

• Familiarity with cleanroom protocols, safety standards, and equipment operation.

• Strong problem-solving skills and the ability to work in a fast-paced research environment.

• Excellent communication and teamwork skills to collaborate effectively across disciplines.

• Knowledge of statistical analysis and data interpretation techniques.

• Commitment to maintaining the highest standards of quality, safety, and compliance in all processes.

If you are a process engineering professional looking to make a significant impact on microelectronics research and development, we invite you to join our team as a Research Engineer. Your expertise and innovative mindset will contribute to the success of groundbreaking research projects in the field of microelectronics.

Who are we?

We are the University of Cambridge presence in Singapore called Cambridge CARES, sponsored by the NRF CREATE program CAM.CREATE. CARES also hosts industry-funded and other agency-funded projects. Our team is comprised of world-class scientists and engineers working in a vibrant, fast-paced environment with great opportunities for knowledge and skills development.

CARES is a partner in the AMPLE project (An Accelerated Manufacturing Platform for Engineered Nanomaterials), aiming to build a state-of-the-art pilot facility for rapidly scaling-up nanomaterial production, building upon recent innovations at CARES in the areas of reactor design, machine learning and automation. This two-year project will begin in 2022 (Est April) and will lead to commercialization through CARES’ spinoff company - Accelerated Materials Ltd.

Who are we looking for?

We are seeking a highly skilled and experienced Chemical Process Technician to join our team. The ideal candidate will be responsible for monitoring and controlling chemical processes in a manufacturing environment to ensure safe and efficient operations. The Chemical Process Technician will also be responsible for maintaining accurate records and troubleshooting any issues that arise during the process. This will be a fixed-term contract that ends on 30 November 2024 with the possibility of extending to a longer-term position.

Key Responsibilities:

• Monitor and control chemical processes to ensure safe and efficient operations
• Maintain and troubleshoot equipment used in chemical processes, including pumps, valves, and tanks
• Maintain accurate records of all process-related data, including batch records and equipment logs
• Respond to alarms and other process-related issues on time
• Work with product team to ensure that products are manufactured to meet customer requirements
• Adhere to all safety procedures and guidelines

Qualifications:

• Specialist’s diploma or bachelor's degree in Chemical Engineering or related field preferred
• Familiarity with process control systems and software
• Knowledge of chemical safety procedures and guidelines
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

What can we offer you?

• A stimulating working environment with friendly, highly motivated colleagues.
• Opportunities to develop and implement new ideas in a creative environment.
• A competitive salary in line with your skills and experience.
• A comprehensive medical insurance coverage as part of your employment.

Please note this post is mainly based in the CREATE Tower at NUS University Town, Singapore.

How to apply?

Please apply by uploading your CV and academic transcript to https://talent.sage.hr/jobs/aca98562-8f29-47a1-85e6-64df336fdca2. If you have any questions, please feel free to reach out to the HR team at recruitment@cares.cam.ac.uk.

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Nitec or Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Lead and supervise a team of Executives, Administrative Assistant and Technicians for the overall operation
• Motivate staff to ensure productivity at work and advocate for improvement on works processes and areas to achieve excellent customer service
• Responsible for planning, monitoring and maintaining the operational and capital expenditures of the buildings as assigned
• Ensure that preventive maintenance works are carried out by service providers in accordance with the Contract requirements
• Responsible for overall smooth operation of the buildings as assigned and ensures that all emergencies are attended to promptly and rectified with minimal inconvenience and disruption to tenants and owners. Incident reports are to be submitted promptly per SOPs

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Technology Transfer and Innovation (TTI), NUS Enterprise is the technology translation and commercialisation arm of the National University of Singapore (NUS). Our dedicated team brings together expertise spanning technical, business, and legal domains, playing a pivotal role in advancing NUS's technology transfer, innovation, and enterprise initiatives.

We are seeking a dynamic individual to join our Contracts team as an Assistant Manager/ Manager. The successful candidate will manage and negotiate contracts relating to intellectual property, technology licensing, and agreements crucial to realising NUS’s translational research mandate and TTI’s commercialisation goals.

Working closely with diverse teams within TTI and the NUS faculty, this role presents an exciting opportunity to leverage and refine your contract drafting and negotiation skills while driving innovation and technology commercialisation.

Duties and Responsibilities

Contract Management

• Draft, negotiate and manage contracts related to the translation and commercialisation of NUS IP, including license agreements, option agreements, technology development agreements, materials transfer agreements, and non-disclosure agreements.
• Work with in-house or external legal counsel to ensure contracts align with NUS policies, legal requirements, and TTI's commercialisation goals.
• Identify and mitigate risks associated with contractual arrangements and technology transfer activities.
• Work closely with NUS research community and administration/finance offices to process and complete documentation relating to such contracts.
• Maintain accurate records and documentation of contract negotiations, agreements, and IP-related matters.
• Prepare reports and presentations for internal and external stakeholders as required.

Stakeholder Management

• Collaborate closely with various teams within TTI and across NUS Enterprise to support the innovation and enterprise initiatives of NUS.
• Proactively engage internal and external stakeholders to ensure contracts are concluded in a timely and professional manner.

Qualifications

• A recognised degree in Biology / Chemistry / Engineering/ Computer Science or a similar scientific discipline and/or a Law degree (or related disciplines).
• Minimum 3 years of working experience, with demonstrated relevant experience in contracts management and negotiation roles highly preferred.
• Knowledge of university technology transfer processes and IP-related concepts is preferred.
• Familiarity with IP and contracts management databases or software.
• Good interpersonal, communication (written and verbal) and stakeholder management skills.
• Detail-oriented with strong analytical and problem solving skills.
• Good time management skills and the ability to handle tight deadlines

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Purpose

The candidate will be responsible for IT projects deliveries, application enhancements and operation support that are related to the Faculty Administration business. He/she will also be responsible for product success across the whole product lifecyle with a business acumen to understand the business domain, analyse data, identify trends and make informed decisions.
He/she will be expected to work closely with the user community, external vendors, IT architecture team and other stakeholders in achieving agreed project objectives. The successful candidate can expect a nurturing environment to develop deep skillsets and contribute to keeping NUS at the forefront of education innovation.

Job Description

Project Management

- Accountable for the overall successful delivery of project.
- Oversee the delivery of projects to ensure that project targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
- Create and/or review project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
- Manage procurement, including amongst others, preparation and publishing tender specifications, evaluating, and recommending potential solutions and/or vendors, contract management etc.
- Liaise closely with business users and builds good rapport.
- Liaise closely with vendors to ensure successful delivery of products and/or services in accordance with contract obligations.
- Manage project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Product Management

- Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with cross-functional colleagues.
- Ensure that the product supports the company’s overall strategy and goals.
- Be familiar with similar and competing products in the market.
- Do research to plan a competitive mid to long term roadmap of the product.
- Utilise prototypes and proof-of-concepts to maximise success rates of implementations.

Maintenance and Support

- Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
- Oversee and/or provide maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
- Create, update and/or review systems artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
- Perform systems analysis and data analysis including revising existing system/report logic and procedures.
- Handle audit queries and ensures audit and security compliance are met.
- Work closely with business users in annual IT project planning and enhancement prioritization.
- Liaise closely with vendors to ensure successful provision of support and maintenance in accordance with contract.

Qualifications

- Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
- At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project management.
- Good grasp of modern IT technologies, methodologies, architectures, and best practices.
- Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
- Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
- Must be a self-starter and able to work independently with minimum supervision.
- Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
- Certification in PMP or CITPM will be an added advantage.
- Certification in Product Management (eg. Certified Scrum Product Owner) will be an added advantage.
- Experience in Higher Education industry is a bonus.

Job Description

• Plan, develop and implement sales and marketing strategies to drive business growth, and enhance brand awareness of architectural glass products in Asia and Oceania.
• Plan and execute capacity allocation of glass products in the above-mentioned regions, in collaboration with suppliers.
• Establish differentiation of sales activities and services to cater to specific market needs.
• Conduct general market research to keep abreast of trends and competitor’s marketing movements.
• Work with sales staff to develop pricing strategies to maximize profits and market share, while balancing with customer satisfaction.
• Establish and maintain relationships with clients to ensure customer satisfaction and loyalty.
• Manage channel distribution partners.
• Establish annual budgets, and monitor revenues and expenses.
• Prepare monthly management reports for the MD and headquarters in Japan.
• Ensure that the above-mentioned activities and systems comply with requirements of headquarters in Japan.

Job Requirements

• Fluent in Japanese (Level N1) to communicate with headquarters in Japan and other overseas offices.
• Bachelor’s degree.
• At least 8 years of experience with and strong knowledge of architectural glass products and other construction materials.
• At least 4 years of experience with and strong knowledge of products, industry prospects, technical requirements, market potential and key stakeholders related to smart glass.
• Broad experience in strategy formulation, policy deployment and management systems (e.g. sales, marketing).
• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds.
• Strong analytical, negotiation, leadership, organizational, project, team management and supervisory skills.
• Ability to handle pressure and effectively resolve complaints and issues.