Total 27 Operations Executive job vacancies in Education / Training category in Johor Bahru JHR

As Executive, Training & Learning, you are responsible for the training and professional development of employees in respective division(s). You play a critical role in developing and executing learning and development initiatives within organisation. This role also manages the day-to-day activities, administers funding requirements, and work with training vendors to achieve learning and development outcomes.

A. Key Responsibilities:

Training and Funding Administration

1. Plan, procure and implement staff learning and development programmes.
2. Ensure timely registration of course applications, follow-up and work on necessary paperwork.
3. Source and tap on relevant training grants and subsidies to support learning and development efforts of respective division(s).
4. Administer bond/study sponsorship and necessary paperwork for successful applications in respective division(s).
5. Manage and handle HRIS and LMS functions related to staff training and learning matters.

Learning & Development

1. Manage and implement competency-based training frameworks through partnering with various business units to develop learning pathways for staff. Give advice and guide management and individual stakeholders on the competency development journeys.
2. Cultivate meaningful relationship with key stakeholders of respective divisions to identify organisational learning needs, to design, develop, and implement targeted capability building programmes and/or initiatives to support the organisation's purpose.
3. Involve in program development and delivery facilitated both on-line and in person.
4. Generate and prepare report and develop comprehensive learning analytics for departments and management, enabling informed decision-making in the planning and refinement of training strategies.

Projects

1. Participate and co-create organization development projects
2. Contribute actively and performs other duties, special projects and activities as required by the organization.

B. Qualifications and Skills:

• Degree/Diploma in Human Resources with at least 2-4 years of relevant experience in Learning and Development.
• Proven results in implementing and supporting key training initiatives and programmes.
• Good knowledge and experience in various training platforms and funding schemes.
• Strong proficiency in Microsoft Sharepoint, MS Excel, Word and Powerpoint, etc.
• Good presentation, communication, and interpersonal skills.
• Demonstrated project and time management skills and the ability to prioritize and manage multiple initiatives simultaneously.
• Analytical, meticulous, resourceful and a team player.
• Able to work independently and meet deadlines.

C. Technical/ Functional Competencies:

• Learning and Development Programme Management
• Career Coaching and Framework Design
• Competency Framework Development and Skills Framework Adoption
• Stakeholder Engagement and Management
• Technology Integration
• Human Resource Analytics and Insights
• Human Resource Advisory
• Project Management
• Change management and adaptability

Are you passionate about providing critical support and operational expertise to ensure the success of research projects?

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

What You Will Do

Research support

• Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
• Performs verbatim coding with accuracy
• Supports focus group discussions e.g. transcribe discussions, records notes of discussions
• Handles project enquiries as defined and escalates where necessary
• Attends to enquiries from survey respondents

Fieldwork

• Conducts data entry of collected data
• Conducts mystery audits to ensure compliance to defined standards
• Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
• Conducts calls to target respondents to participate in surveys
• Recruits participants for focus group discussions and/or schedules appointments for interviews
• Identifies and reports problems in obtaining valid data

What It Takes To Be In This Role

• Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
• Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
• Good communication and interpersonal skills
• Good verbal and written communication skills
• Performance and goal oriented
• Independent and at the same time a strong team player

He/She will be part of the Research Department to help provide research administrative/secretariat support to the research community in SingHealth Polyclinics. The role requires working closely with researchers, collaborators from academic and healthcare institutions as well as government agencies wherever applicable.

The Executive will be an integral member of the research administration team who will handle key responsibilities such as:

• IRB application submission & management
• Grant management and tracking of utilized/disbursed funds according to prevailing regulations and policies
• Close monitoring of research kpis and deliverables
• Research procurement, processing of vendor invoices and payments
• Research website administration (internal/external)
• Organize research-related training / workshops
• Provide grant administration support to research teams
• Liaise with internal/external research stakeholders
• Provide support in any other daily operational matters/adhoc projects
• Provide secretariat support – taking accurate meetings for meetings when required

Requirements

• At least Bachelor’s degree (Life Sciences/Nursing) with minimum 2-3 years of relevant work experience in research administration/project management
• Highly competent in IT skills (e.g. MS Office, Excel, Powerpoint)
• Flexible, adaptable and well-versed with the evolving research landscape in Singapore
• Strong analytical and problem-solving skills; meticulous - attention to details and accuracy of work and self-directed learner
• Excellent organizational skills and able to work within given deadlines; able to multi-task
• Excellent verbal and written communication skills with good report-writing ability
• Good interpersonal skills, able to work independently with minimal supervision and at the same time a team player with initiative and resourcefulness

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/1543/

PRIMARY DUTIES AND RESPONSIBILITIES

• Conduct in-house WSQ programs for our staff
• Establish and develop overall learning and development initiatives for both the short and long term needs of the business
• Identify training needs and formulate the training plan / schedule
• Identify, design and organize external and internal training programs
• Familiar with TP gateway portal
• Perform other job-related duties as and when requested by superiors

JOB REQUIREMENTS

• Candidate must possess an ACLP/ACTA certificate
• Experience in working with Learning & Development
• A good team player, possess a high level of initiative, hands on, organized and resourceful
• Strong in communication and interpersonal skills
• Good initiative, independent and able to work in a fast-paced environment with minimal supervision
• Meticulous and attention to details

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

Research support

• Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
• Performs verbatim coding with accuracy
• Supports focus group discussions e.g. transcribe discussions, records notes of discussions
• Handles project enquiries as defined and escalates where necessary
• Attends to enquiries from survey respondents

Fieldwork

• Conducts data entry of collected data
• Conducts mystery audits to ensure compliance to defined standards
• Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
• Conducts calls to target respondents to participate in surveys
• Recruits participants for focus group discussions and/or schedules appointments for interviews
• Identifies and reports problems in obtaining valid data

What It Takes To Be In This Role

• Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
• Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
• Good communication and interpersonal skills
• Good verbal and written communication skills
• Performance and goal oriented
• Independent and at the same time a strong team player

Roles and Responsibilities:

Support the Director, Research and Manager, Research to oversee and implement the research programmes and initiatives of the National Dental Centre Singapore (NDCS) and the Oral Health Academic Clinical Program (ORH ACP) in the following areas:

Grant management

• Support grant applications and manage research grants awarded to NDCS
• Maintain the research dashboard on grant matters
• Compile and gather research metrics from clinicians and researchers
• Facilitate key performance indicators tracking
• Draft progress reports
• Support and manage the Grant Finance System and Procurement System
• Monitor grant budget and utilization
• Handle grant variation matters
• Handle procurement matters e.g. Invitation to Quote (ITQ), Waiver of competition (WOC)

Research operations and support

• Formulate, maintain and implement research-related policies and standard operating procedures
• Correspond with IT to troubleshoot system-related issues
• Correspond with relevant research agencies/personnel and other stakeholders
• Handle incident reporting for lab-related incidents
• Lab safety and point of contact for lab audits

Requirements:

• Bachelor’s degree in Life Sciences, Biological Sciences or other related field with preferably at least 1 year of relevant working experience.
• Experience with grant management is preferred.
• Experience with budget preparation and KPls reporting to agencies would be advantageous.
• Meticulous and responsive with excellent communication and writing skills.
• Able to prioritise workload and meet strict deadlines.

Job Description

You will assist the principal investigator to develop and implement the tele-dentistry supported community-based oral care research programme for seniors which includes:

• Key conduit between NDCS, MOH, SingHealth Regional Health System, Agencies, community partners
• Support Principal Investigator in engaging the community stakeholders to collaborate on programme
• Preparation of documents for and facilitation of regulatory (e.g. Institution Review Board) approvals
• Execution of approved clinical research and clinical trial protocols in accordance to the ICH-Guideline for Good Clinical Practice (ICH-GCP), Human Biomedical Research Act (HBRA) and other regulatory requirements
• Facilitate programme-related outreach events and training sessions.
• Establish programme workflow processes.
• Design and develop programme related documents.
• Plan programme calender and implement programme
• Establish programme evaluation framework.
• Establish data collection framework.
• Monitor and timely compilation of programme results and progress of KPIs
• Prepare management reporting for programme
• Track budget and timely submission of workload and expenses
• Provide Secretariat support for meetings.

Requirements

• Degree in Biological Science, Pharmacy or other healthcare related discipline
• Familiar with Singapore Guideline for Good Clinical Practice (SGGCP), ethics and regulatory requirements for conducting clinical research.
• Extensive experience with Microsoft Excel
• Familiar with bio-statistical software applications
• Excellent interpersonal and communication skills
• Strong verbal and written communications skills
• Able to work independently.
• Able to adapt in a fast-paced environment.

You will support the Education Office by assisting and coordinating in the area of posting and evaluation, faculty activities, orientation of medical students, program planning and scheduling, examinations and teaching activities. You will also support the supervisor in the area of operations and administrative support for undergraduate and postgraduate educational activities.

Requirements:

• Recognised Degree with at least 2 years’ relevant working experience
• Good interpersonal skills, strong team player who is able to work independently
• Excellent organisational skills
• Proficiency in Microsoft Office (Word, Excel, Power point)

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO ) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in operations management, with a minimum of 3 years in a similar role.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Demonstrated ability to develop and implement operational strategies to drive

business growth and profitability.

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

• Manage end-to-end training administration.
• Serve as the primary point of contact for staff inquiries and support regarding training programs under Seniors Community Services division.
• Handle incoming and outgoing communications, including emails and phone calls relating to training.
• Input and maintain accurate records and data in excel. Monitor and track the progress and completion of all training programs, adhering to the training timeline.
• Update or create training materials and design e-learning content to meet market and industry needs.
• Training matters for foreign nursing aides, which includes registering, validating attendance reports and liaising with the Finance Department on the payment portion.
• Liaise with external vendors and manage training-related resources, ensuring timely delivery and cost-effectiveness
• Support communication efforts related to training, including announcements, dissemination of the training certificates (if any) and reminders.
• To assist in course registration for training courses which require LMS registration.
• Handle the AIC portal for course registration, create profile access, update access changes, deactivate staff who have left service.
• Support internal and external audits on training processes and documentation, ensuring compliance and transparency.
• Willingness to undertake any other administrative duties assigned by Management.

QUALIFICATIONS

• Possess a diploma or higher in Business Administration / HR / Training & Development
• Good time management and interpersonal skills
• Meticulous with the ability to work independently with minimum supervision.
• Possess good IT skills and knowledge, especially Microsoft Office Excel and Word
• Highly meticulous, detail oriented, able to multi-task and work in a fast-paced environment

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities

Job Role Description:

The Learning and Development Executive assists in identifying, analysing and scoping the enterprise capability development needs, preparing consulting quotations, proposals and government grants applications, managing training and consulting project implementation, and improve internal and external stakeholders’ engagement and relationships. He/She manages resources and logistics for training and consulting projects. He/she supports the consultant team in training and project scheduling, training activities and deliverables, and writing of end-of-training reports. He/she also responds to clients’ queries that are related to the training and consulting project. He/she is responsible for maintaining proper training and project documentation and records, invoicing, tracking and receiving of payments by enterprises, learners and to consultants.

The Learning and Development Executive enjoys working in a dynamic, fast-moving team environment and interacts proactively with various stakeholders. He/she is a lifelong learner, eager to acquire new knowledge and skills, explore and analyse problems, and is able to communicate information in a clear and concise manner to meet others' needs at the workplace.

Possible activities of this job role may include but not limited to the following:

· Engage in discussions with enterprises analyse workforce capability needs

· Co-ordinate training projects and learning programmes

· Support consulting projects and learning programmes delivery

· Support and prepare client’s employee communication

· Advise on learning and development practices implementation

· Improve stakeholder engagement and management

· Coordinate and support preparation of workshop training materials and logistics (WSQ and non-WSQ)

· Training and project documentation and records, invoicing, tracking and receiving of payments

The Ocular Epidemiology Research Group at Singapore Eye Research Institute (SERI) aims to develop and facilitate collaborative and translational research by integrating big data, omics, and machine learning analytics into large scale population-based studies. The strategic goal of our group is to improve the eye health of populations in Singapore and globally, and to become the international, leading centre for population science and digital health of eye diseases by

· using state-of-art data analytics and artificial intelligence techniques,

· establishing collaborative research platform, and

· nurturing the next generation of researchers and scientists.

Our Vision

· Build a world-leading research programme focusing specifically on the epidemiology and population health of major eye diseases in Asia.

· Provide a one-stop “data portal” and information source on the population health of Asian eye diseases.

· Foster international collaborations with other population health and ophthalmic institutes in Asia and worldwide.

Responsibilities

The Executive is a key role within our organization's research department, responsible for supporting and managing various administrative aspects of research projects. This position requires a good understanding of research processes, grant management and compliance regulations. The Executive is expected to take initiative in improving and ensuring smooth, efficient operation of research activities.

Key Responsibilities:

Budget and Financial Management: Work closely with research team to manage research project budgets, including tracking expenses, monitoring spending, providing financial reports and preparation of purchase requisitions. Coordinate with finance, procurement and others departments to ensure accurate financial management of research projects.

Research Support: Assist department with administrative tasks, such organizing meetings / events, collation of data, preparation of forms, managing assets and databases. Provide guidance on research best practices, funding opportunities and resources available to researchers.

Grant Management: Assist in managing the entire lifecycle of research grants, including proposal development, budgeting, submission, and post-award administration. Collaborate with researchers and funding agencies to ensure compliance with grant requirements and reporting guidelines.

Research Compliance: Stay up to date with relevant research regulations and policies to ensure adherence to ethical standards, data protection laws, and institutional guidelines. Provide guidance and support to researchers regarding compliance issues and assist in obtaining necessary approvals.

Collaboration and Communication: Foster effective collaboration between researchers, faculty members, funding agencies, and other stakeholders. Serve as a liaison between the research department and internal departments, ensuring clear communication channels and efficient information flow.

Research Reporting and Documentation: Collect, analyze, and synthesize data related to research projects, prepare progress reports, and assist with the preparation of research publications, presentations, and documentation for regulatory submissions.

Requirements

· Bachelor's degree in a relevant field (such as business administration, accounting, finance or a related discipline).

· 1 – 2 years of work experience/ proven experience in research administration or project management within a research environment is desirable.

· Good knowledge of research funding processes, grant management, and compliance regulations.

· Excellent organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.

· Exceptional attention to details.

· Proficient in using research administration systems, as well as Microsoft Office Suite.

· Excellent interpersonal and communication skills to work effectively with researchers, administrators, and stakeholders.

· Knowledge of research ethics, data protection, and intellectual property rights is advantageous.

Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Job Description

• Coordinate the curation and uploading of learning materials for the training account
• Review suitability of the materials for the training account
• Prepare and disseminate publicity materials of the Online training account
• Tracking of usage of courses and prepare reports for various stakeholders
• Manage registration and payment of user accounts
• Track the renewal subscription of the learners' accounts
• Coordinate meetings with various stakeholders
• Provide secretariat support for meetings
• Manage user’s enquiries pertaining to the training account and course materials
• Review the feedback to improve the courses
• Perform other duties that assigned by the HOD and immediate supervisor

Qualification

• Bachelor Degree in Business Administration or any discipline
• Minimum 2 years project management is preferred
• Independent, responsible, ability to multi-task and work in a dynamic environment
• Able to communicate and interact effectively with internal & external stakeholders
• Experience in using E learning resources
• Proficient in Microsoft PowerPoint and Excel
• Good organisational and planning skills

Roles and responsibilities

• Plan and schedule for public run events and training sessions.
• Liaise with different stakeholders such as trainers, learners etc
• Handling course enquiries
• Collaborate with the marketing team to create compelling promotional materials and campaign. Coordinate and implement marketing strategies to promote events and training sessions effectively.
• Manage on-site event deployment operations to ensure seamless and efficient execution. Troubleshoot any issues that may arise during events, ensuring quick and effective resolutions.

Requirements:

• Bachelor's degree or Diploma in Business, Marketing, or a related field (or equivalent experience). With Minimum 3 years working experience.
• Experience in event/training planning, management and coordination will be preferred.
• Strong organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure and adapt to changing circumstances.
• Strong problem-solving abilities and attention to detail.

SGH Research Office (RO) serves as a one-stop centre for all research-related matters. RO is seeking a suitable candidate with experience in drafting and execution of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Manager (Research Agreements and Partnership). The candidate will be expected to perform the following roles and responsibilities:

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to NDAs, MTAs, RCAs and CTAs.
• Work with external and internal teams to draft, review and finalise research-related agreements
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Assist in report collation, provide administrative support for RO related meetings and events, and other ad-hoc duties to support the RO functions that may be assigned from time to time.

Job Requirements:

• Degree in medical, health, science, law related areas or general degree with relevant experience
• At least 2 years’ experience in managing research agreements,
• Familiarity with healthcare systems in research related areas is an advantage
• Strong problem solving and communication skills and ability to adapt to fast-moving situations is necessity to handle researchers, management and other stakeholders.
• Must be fully vaccinated against Covid-19.