Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company

Reporting to the General Manager, the Director of Operations will lead to formulate and manage the delivery of strategic goals and initiatives of the Club.

Job Responsibilities include, but are not limited to the following:

• Responsible for managing and operating the following departments: Maintenance and Facilities, Security and Housekeeping.
• Oversee Capital projects and developments, ensuring timely completion of each project.
• Ensure risk assessment and protocols for Workplace Health, Safety and Emergency are followed.
• Lead in business continuity planning and management, including contingency and crisis management and sustainability programming.
• Developing and implementing operational policies, long and short-term planning initiatives in accordance with Club’s objectives
• Establish budgets, forecast, staffing and general operating procedures and monitor cost control procedures.
• Planning, assigning, and evaluating work of staff members, and recommend changes in practices and procedures to increase operating efficiency and expedite workflow.
• Maintain excellent relationship with members by proactively soliciting feedback and attending to members concerns expeditiously.
• To monitor and review the division’s performance throughout the year and to accomplish the relevant KPI’s and to identify and develop solutions to address performance inadequacies, where key financial performance indicators are not in line with the budget or target set.
• Participate in General/Committee meetings as appropriate.
• Any other tasks that may be assigned by the General Manager.

Required Qualifications & Experience:

• Preferably 8 years’ experience in similar capacity in Hospitality Industry.
• Possess excellent communication and interpersonal skills.
• Well-groomed and able to work on weekends and public holidays as required.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service.

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - hiring@mysunnystep.com.

Snapshot of Your Role

The Director of Operations is the key partner to the Food at Google Team for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees all culinary, cafe, food spot, catering and warehouse operations. The role also oversees the support functions, such as procurement, hr, accounting and both workplace and food safety. Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects.

The Director of Operations will focus on all aspects of the Food at Google program in a specific region to support operational excellence. Sets the standard for all of the operations and systems. This position reports into the RVP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program.

The great things you will be expected to do:

GENERAL EXPECTATIONS

• Oversees all local GFSM partner, sector and Compass Singapore driven initiatives as directed by RDO
• Manages and mentors toward business goals, ensuring the maturation and training of all levels of management
• Monitors and manages all financial responsibilities
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Creates a culture of Food and Workplace Safety
• Oversees the teams that opens new business and/or revitalizes existing operations with new food programs, merchandising, equipment, etc within region
• Communicates with everyone with honesty and integrity
• Ensure teams work within budget while maintaining program standards
• Meets all timelines for quarter and year-end reports given by our RDO, local GFSM and Sector lead

DAY TO DAY ROLE DUTIES

• Oversees, manages and owns the overall food experience at all food spaces
• Drives a culture of hospitality that is both friendly and engaging
• Has a passion for details in terms of service quality deliverables
• Oversees implementation of operational initiatives
• Manages and mentors the food team toward business goals deliverables
• Support the training and development of the food team
• Monitors and manages all financial responsibilities
• Accountable for meeting budget and financial projects as they arise
• Ensures all sector and Compass employee guidelines are implemented and adhered to
• Creates a culture of Food and Workplace Safety
• Treats everyone with professionalism, care and respect
• Enhances front of house merchandising to maintain inspirations and consistency in food space
• Revitalizes older cafes with new food programs, merchandising and equipment
• Develop key relationship to our partner
• Communicates with all our suppliers honestly, accurately and in a timely manner
• Builds and maintains solid relationship with Compass Group Singapore
• Ensures teams work within budget while maintaining standards
• Oversees and contributes to the successful opening of all new Cafés
• Meets all timelines for quarter and year-end reports given by our partner and Sector Employer (QBDs)
• Owning and driving the catering business to achieve budgeted revenues
• Own team culture and engagement
• Support employees' development plans, review and challenge team changes strategically
• Drives innovation and change: is accountable for driving key projects
• Drives and inspires team to deliver excellence
• Works closely in conjunction with the Executive Chef and Culinary Team
• Trains and develops the food management team under their supervision

LEADERSHIP BEHAVIORS (COMPASS INTERNAL VALUES)

• Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in own judgment and decisions and responds quickly under pressure
• Openly share and co-create – Delegates tasks to develop others
• Passion for Quality – Takes personal responsibility for correcting customer service problems, consistently sets demanding performance expectations and sets priorities to maximize benefits
• Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization
• Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner.
• Takes Responsibility and making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally
• Taking the responsible approach to business

INDICATIVE INITIAL KPI’S

• Partner Forecast Vs Actual +-2%
• Accrual vs Actual +-2%
• Catering Business Volume - build and develop strategically this side of the business
• Catering Cost neutrality
• CPPPD % vs. budget
• NSF Audits
• CLRDC Score - maintain high standards for future audits
• CPE compliance - communicate and act as an example for team members
• Google Eats survey
• Productivity (Staff hours/100 SHC)
• Absenteeism - with the key stakeholders, work towards reducing staff sickness absence
• Turnover
• Staff Engagement score and participation- in collaboration with POP boost engagement surveys participation and staff engagement results
• Development plan in place for all team members
• Lean Path Capture Ratio
• FER
• # of complaints/100 SHC
• # of Elected Mandatory BP shared

Key skills & qualifications

MINIMUM QUALIFICATIONS

• Minimum of four (4) years college education; Bachelor’s Degree in Hospitality, Hotel/Restaurant or Business Management is preferred.
• A minimum of 7-10 years of industry experience in place of a degree.
• Minimum of 3 to 5 years management experience supervising senior managers
• Multi-unit restaurant or hotel experience a must
• Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
• Ability to effectively communicate, motivate and interact with all levels within the organization
• Strong passion for great food and hospitality
• A proven track record as an innovative and financially responsible manager
• Experience in R/D, operations, or concept development a plus
• A proven track record of leadership
• Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members
• Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
• Proven coaching and teaching skills with peers, individuals, and teams
• Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food at Google Brand
• Maintain a positive attitude under pressure and motivate team
• Ability to maintain confidentiality
• Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
• Ability to work in a fast paced, changing environment.

RaceTrac Company Overview

Job Description:

The Director of Operations is ultimately responsible for the profitability of up to 100 high-volume convenience store retail outlets. This individual leads and oversees the development of up to 1000 RaceTrac employees. The Director of Operations continually drives profitability, developing people, and the highest level of guest service while ensuring regional objectives align with RaceTrac strategy and goals. Up to 25% travel may be required.

Responsibilities:

• Leads regional leadership meetings and is responsible for communicating regional performance and feedback to the SSC during monthly financial meetings.
• Provides leadership, mentoring, and guidance to direct reports (OSs) and supports the development of all field operations personnel.
• Maximizes profits and assets and is responsible for short- and long-term planning in areas of budgeting, goal setting, and team development.
• Supports talent growth and participates in talent evaluations by providing feedback and recommendations for development and promotional decisions.
• Drives and provides guidance to program implementations and operational KBOs within the region.
• Maintains a strategic partnership with the HR Manager and ensures Operations and HR initiatives are aligning with the company’s overall goals. 
• Responsible for identifying areas of opportunity, providing feedback, and maintaining a partnership with Category Management, Marketing, and critical vendors.
• Supports the representation of the RaceTrac Brand in the local markets to include contacts with community relations, key government leaders, and charitable organizations.
• Provides feedback on Real Estate opportunities, trends, and challenges. Works closely with construction/local building inspectors throughout all aspects of the build, permitting, and certificate of occupancy for new stores and remodels.  
• Maintains knowledge and awareness of competition, including pricing and promotions.
• Understands the overall retail environment and competitive landscape of the region, such as indirect competition, market awareness, industry trends, etc.

Qualifications:

• Bachelor’s degree from an accredited college or university in business management or related field preferred
• 5-7 years experience in a multi-unit managerial position preferred
• Proven successful Retail Management of multiple units experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred

The NHS is facing significant challenges nationally, with continued long waits in emergency departments, and for outpatient appointments, diagnostics and surgery, in an increasingly financially constrained environment. However, there are also huge opportunities to do things differently: through redesigning pathways of care, effective utilisation of technology, and closer collaboration with our local and regional partners, we could transform how we deliver care.

To address these challenges and opportunities, we will need to make some significant changes to how we deliver care. The Associate Director of Strategy, Transformation and Projects is being introduced in Division D in this context, to ensure that our teams have the capacity and support to drive the ambitious level of change required. Division D is responsible for Neurosciences, EPOV (Ear, Nose and Throat, Head & Neck, Plastics, Oral/Maxillofacial, Vascular Surgery) and CDG-MODEL (Cardiology, Dermatology, Medical Genetics, Metabolic Medicine, Obesity, Diabetes/Endocrinology and Lipids). Our division delivers around half of the outpatient activity and a third of the surgical activity across the hospital and runs 13 wards.

The Associate Director of Strategy, Transformation and Projects will work alongside divisional colleagues in addition to working collaboratively with corporate team leaders across Strategy, Major Projects, Improvement and Transformation, the Operational Programme Delivery Team and Finance. Under the direction of the Triumvirate this role is expected to lead, support and manage the delivery of complex programmes of work including strategy and analysis, efficiency and productivity, business planning, investment cases, major project business case development, programme initiation and delivery, system and regional engagement to deliver on the latest NHSEI Guidance/NHS LTP for integrated care.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 7th April 2024

Interviews are due to be held on the 18th April 2024

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.


This advert closes on Sunday 7 Apr 2024

Functional Competencies:

• Oversee and lead marine operations, surveys, and quality matters within the Operations Cluster.
• Utilize extensive seagoing experience to ensure effective management of maritime activities.
• Drive operational excellence through a profound understanding and implementation of digital tools and technologies.
• Develop and implement strategies to enhance the efficiency and safety of marine operations.
• Collaborate with cross-functional teams to ensure seamless coordination between departments.
• Maintain compliance with industry regulations and standards related to marine operations and quality.

Requirements:

• Bachelor's or Master's degree in a relevant field.
• Minimum of 15 years of progressive experience in marine operations. Preference for candidates with extensive experience in Classification activities.
• Strong technical background with hands-on seagoing experience.
• In-depth knowledge of digital tools and technologies relevant to marine operations.
• Proven track record of leadership and achieving operational excellence.
• Excellent communication and interpersonal skills.
  

WHO WE ARE

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

Transaction Banking (TxB) aims to bring innovative solutions to traditional banking and lending activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their financial goals. We make direct investments in and manage risk for a portfolio of corporate loans and securities. We help transform distressed communities through investments and loans of private capital.

The Team:

Payments lay at the heart of what we are doing in Corporate Cash Management and our mission is to build a market leading payment platform that meets our corporate client's needs. We are starting with a clean slate and one singular goal in mind: Build a highly scalable, resilient, 24x7 available cloud-based payment platform that our corporate clients can run rely on to run and grow their businesses

HOW YOU WILL FULFILL YOUR POTENTIAL

As a Senior Developer you will be expected to drive the design of critical components in the payment stack as well as oversee the implementation of new features, focusing on code quality, automation and testability. You will have the opportunity to contribute to the vision, understand our product roadmap and contribute to building an engineering culture within our global team. You will be responsible to mentor and help develop more junior technical talents. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life-cycle and closely collaborate with product owners, business and operations users. You must have a proficient understanding of software development concepts. A good understanding of the Cloud and Container concepts is a plus. You will also be responsible to develop easy to support software and liaise with our SRE team to factor in their requirements. We are looking for someone with lots of energy that enjoys engineering challenges and has a passion to deliver high quality technology solutions and is able to operate in a highly fluid, rapidly changing environment. Prior experience on payment systems is a plus

RESPONSIBILITIES AND QUALIFICATIONS

• Manage multiple tasks and use sound judgment when prioritizing
• Collaborate with global cross functional team in building customer-centric products
• Analyze existing software implementations to identify areas of improvement and provide deadline estimates for implementing new features
• Establish trusted partnerships with peers, product heads, and executive level stakeholders
• Must be passionate about technology and engineering
• Exceptional analytical skills and ability to apply knowledge and experience in decision-making to arrive at creative and commercial solutions
• Ability to leverage technology to deliver business value
• Must be independent and comfortable in a fast paced, ambiguous and often multi-directional work environment

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

Basic qualifications

• Minimum 3 years of relevant professional experience using a modern programming language (preferably Java)
• B.S. or higher in Computer Science (or equivalent work experience)
• Proven ability to lead engineering teams and deliver complex products with multiple stakeholders
• Prior experience with working on high availability, mission critical systems
• Experience leveraging test-driven development methodologies
• Comfort with Agile operating models (practical experience of Scrum / Kanban)
• Team oriented, strong interpersonal and communication skills
• Energetic, self-directed, and self-motivated

Preferred Qualifications

• Experience with Payments systems (understanding of the various payment networks)
• Experience in Financial Services or Fintech
• Experience with microservice architectures (SOA)
• Experience on Vendor integration projects
• Experience with SQL databases (PostgreSQL/ Oracle)
• Experience with AWS
• Experience with Kafka, MongoDB, Cassandra

Responsibilities

• Responsible for the supervision and resource planning of the Credit Review Group(CRG).
• Provide guidance and further enhance the overall capability of CRG.
• Management reporting on CRG’s activities in a timely manner.
• Support Co-Heads of IADAP on the reporting of CRG’s activities to internal and external stakeholders.
• Collaborate with the planning group and other relevant groups to enhance the efficiency and quality of the internal processes.
• Support various requests from IAD Tokyo.
• Make audit plans annually for the credit reviews in accordance to the risk assessment in APAC region.
• Cascade the credit review plans to CRG members and ensure deliverables are completed according to planned timeline.
• Supervise CRG members to follow-up on open issues identified and conduct validation review on remediation actions taken by auditee in accordance with CRG recommendations and address BUs’ concerns accordingly.
• Travel within APAC region is required.

Requirements

• Bachelor’s degree in Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.
• 10-15 years’ experience in the areas of credit risk analysis, credit approval and/or credit review function. Audit experience in a leadership capacity would be an added advantage.
• Excellent and extensive knowledge in credit risk analysis, financial analysis/projections and credit rating models across Large Corporates, Structured Real Estate finance, Project Finance, Securitization, LBO and/or Banks/Non-Banks Financial Institutions.
• General knowledge in Retail and Islamic Finance would be an added advantage.
• Strong ability and confidence to lead the group members effectively with demonstrated problem-solving skills.
• Strong interpersonal and stakeholder management skills.
• Good writing and communication skills. Proficiency in both English and Japanese is highly preferred to present and communicate with senior stakeholders at Japan Head Office.
• Experience in Microsoft Excel, Word, Access, and Powerpoint. Added advantage for knowledge/experience in programming applications e.g. Power BI, Python.

Description:

Job Description Summary:

The Executive Director of the Samuel Merritt University (SMU) Health Sciences Simulation Center (HSSC) is responsible for SMU’s overall operations related to simulation-based, immersive learning on all campuses. This entails capacity/expansion planning, resolution of workflow issues, quality assurance, and effective use of resources including technologies, faculty, and staff, and includes simulation-specific matters at the Sacramento, San Mateo, and Fresno campuses.

The Director works closely with SMU’s academic leadership and designated faculty representatives to assure effective integration and use of simulation-based learning in the curricula of all academic programs of the university.

The Director also works with administrators and educators affiliated with SMU’s clinical partners requesting services of the HSSC. The director will maintain collaborative relationships with SMU’s Faculty Development professionals, the Library, Academic Instruction and Innovation, Information Technology, Institutional Effectivess and Institutional Research in planning for ongoing simulation development, use and evaluation. It is expected that the director will provide leadership in curricular innovation and the development of a program of research related to simulation effectiveness.

Duties and Responsibilities:

Supervision & Management:

• Direct reports include Operations Manager, Simulation Educators on all campuses, and Applied Science & Education Research Methodologist.
• Faculty recruitment and hiring, annual performance reviews, and disciplinary processes as required for all campuses.
• Establishes an annual operating and capital budget for each campus’ simulation centers.
• Demonstrates fiscal responsibility by meeting budget targets and prioritizing expenses.
• Oversight of processes and policies that are related to attaining and maintaining accreditation of the simulation center by the national accrediting body of simulation centers in the United States.
• Oversight of processes and policies related to ensuring that the educational activities and services provided by HSSC faculty/staff comply with accreditation standards of all levels, e.g., regional accreditation, state board/licensing bodies, specialty accreditation organizations of academic disciplines represented at SMU.
• Ensure effective and efficient operations, capacity and workflow planning, and center staff/faculty development
• Accountable for all HSSC service outcomes and continuous quality improvement.
• Ensures proper scheduling and staffing of the HSSC to meet the demands of the Academic Programs, community partners, and tours.

Leadership:

• Oversee the implementation and continual reassessment of the department’s mission, vision, principles, and strategic plan.
• Ensure the HSSC’s strategic plan is in alignment with the University’s goals.
• Serve as ex officio member of the Academic Leadership Team and the Information Technology Advisory Group (ITAG).
• Collaborate with all SMU entities to advance knowledge and skills in the use of simulation-based learning.
• Collaborate with SMU instructional designers and representatives in the Academic Affairs Division to establish instructional design methods and standards, teaching, and learning support systems.
• Promote teamwork and collaboration by applying TeamSTEPPSâ tools and strategies.
• Develops plans for research related to the use of simulation in education and support collaborative research across Academic Programs.
• Actively seeks revenue-generating opportunities.
• Continually assesses all services, identifies problems, and utilizes data to analyze and propose innovative approaches for solutions.
• Oversees center accreditations, including but not limited to the Society for Simulation in Healthcare.
• Prepares and submits annual reports for the Provost of the state of the HSSC.  The report includes annual accomplishments, challenges, utilization, assessment data, and progress toward meeting the HSSC strategic plan.
• Participates in committees, task forces, and other work groups as expected of an academic leader at SMU.

Education:

• Ensure simulation learning activities are successfully implemented across key stakeholders (students and faculty of all SMU academic programs on all campuses, external customers having an established relationship with HSSC).
• Lead ongoing evaluation of simulation teaching strategies and ensure they are in alignment with best practice standards.
• Collaborate with the Simulation Educators to create policies and procedures to
• Ensure the Simulation Educators are following the HSSC protocols for simulation development, implementation, and evaluation. 
• Remains current with new trends and best practices and incorporates them into the HSSC education operations practices and programs.
• Assist in faculty, staff, and healthcare systems development in the use of simulation-based learning.

REQUIRED SKILLS & CHARACTERISTICS:

• Experience in design, implementation, and evaluation of simulation.
• Program management experience
• Education and expertise in instructional design using current and emerging technologies at both course and program level
• Excellent operational skills
• Excellent communication skills and demonstrated ability to work collaboratively with multi-disciplinary groups
• Demonstrated leadership skills
• Eligible for a Faculty appointment in an academic program
• Demonstrated knowledge of educational technologies
• Demonstrated record of scholarly productivity in areas related to simulation.
• Flexibility in time schedules that will allow for attendance and participation of selected university functions required of all faculty members

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Masters degree in a healthcare profession or related discipline required
• Strongly recommended: A doctoral degree in a healthcare-related educational field
• Program development experience required
• Society for Simulation in Healthcare (SSiH) Certified Healthcare Simulation Educator (CHSE)
• 5 -10 years of clinical experience
• 2 - 5 years of teaching/instructional experience with adult learners

Employee Status:

Regular

Exemption Status:

United States of America (Exempt)

Time Type:

Full time

Job Shift:

Pay Range:

$140,000 - $180,000

Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.

Thank you for considering a career at Mercy Health

DIRECTOR OF OPERATIONS, MEDICAL GROUP - CARDIOVASCULAR | Youngstown, OH

Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

Administrative Admin - Youngstown Physician Enterprises

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for  Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Role Purpose:

To support our growth and to drive excellence in the service and experience of our amazing cafe operations for all our International Accounts! You will identify, motivate, train, develop and direct your team to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational task, including implementation of programs, financial management and analysis, sanitation, and safety.

The Director of Operations, is a Senior Leadership role and will focus on innovative hospitality and creating the cafe experience to support operational excellence. You will provide high level culinary expertise, creativity, and project support to the culinary department, managing, implementing, and supporting all food related programs in a multi-unit operation.

Key Accountabilities:

• Designs, manages and owns the overall experience, not just the amazing things we offer
• Set an expectation of hospitality that is friendly and truly engaging for all guests
• Has a passion for quality food preparation and taste
• Will have end to end responsibility to manage the P&L
• Create a culture of Food and Workplace Safety to ensure cafe operations maintains our standards
• Accountable for monitoring and managing all financial and budget responsibilities while maintaining our best standards
• Build and maintain relationships while working closely with directors, teams, stakeholders, and other groups
• Train and develop your team while working towards business goals and ensuring that all sectors and employee guidelines are implemented and adhered to
• Manage Tour Cafés, overseeing, training and assisting with front of house merchandising or operational initiatives
• Revitalizes older cafes with new food programs, merchandising, and equipment
• Oversees and contributes to the successful opening of all new Cafés
• Meets all timelines for quarter and year-end reports given by our partners and Sector Employer

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

• Degree in Business Management or relevant professional experience
• Minimum 5 years in a senior leadership role, preferably in the hospitality industry
• Experience in managing senior stakeholders in B2B environment
• Strong background in driving business unit performance
• Excellent verbal, written communication and presentation skills
• Experience in delivering on multiple projects, with proven ability to show short, mid- and long-term results
• Excellent interpersonal skills
• Track record in managing a portfolio of business units
• Strong and sound knowledge of business strategy development and implementation

Core Skills & Knowledge:

• Building strong relationships
• Agility
• Making informed decisions
• Inspiring and motivating employees
• Navigating and driving change

About you:

• Contagiously passionate about Guests and Hospitality?
• Natural with a sparkle, always eager to be original and share new ideas?
• Operations expert for an amazing team?

If yes, then this is a fantastic opportunity to become Director of Operations at the Novotel & ibis styles Melbourne Airport.

This is a varied role that requires excellent leadership and communication skills along with a hands-on management approach.

What you will be doing:

• Oversee all aspects of the operation to ensure that the hotel functions at an optimal level in key areas including service, revenue generation and cost management.
• Ensure that guest experience is the focus.
• Maintain a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Identify new business opportunities and build up long term business relations.

Our Company has one exciting mission: To entertain the human race and provide an unforgettable escape. Delivering excellence for our guests, and contributing to building and sustaining our communities, requires collaboration from diverse teams of world-class talent. Our iconic MGM Resorts brands offer a wide variety of exciting career opportunities, each with access to unlimited growth. 

PRIMARY PURPOSE:

Provide direction and leadership for the property Hotel team, consistent with the MGM brand. Responsible for leading the hotel  management team in achieving their stated operational and financial goals including managing labor and overall financial  performance. Owns the execution of functional strategy and the operational direction of the hotel division, including Front Office,  Front Services, Group Reservations & Services and VIP Services. Ensure high customer satisfaction and an exceptional guest  experience, in accordance with MGM Resorts service standards. All duties are performed in accordance to company policies and  procedures.

• Works closely with senior leadership to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations.
• Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules  and regulations for all hotel operations team.
• Responsible for employee engagement of the hotel operations team, utilizing the tools provided and through coaching,  training, rewards and development.
• Provides leadership and direction to maintain and improve the guest experience within hotel operations, consistent with  the company’s service standards.
• Interviews, selects, trains, supervises, counsels and coaches hotel operations staff for the efficient operation of the  department.
• Perform other duties as assigned.

MINIMUM REQUIREMENTS:

• Bachelor's degree or equivalent experience
• 4+ years of prior relevant experience in hospitality, managementor related field,