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The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.
Job Description:
Job Requirements:
Perks & Benefits
With BLUE SOLUTIONS, we can provide you a simple, fast & efficient printing solution for your business. We work across brands and we can offer you a wide range of office multifunction photocopier. We constantly track innovative products, trends, advancement, and issues within the digital photocopier marketplace. We can provide and recommend the best office solution that suits your needs.
Main purpose of job
The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound & Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and the external client and to others internal department.
Principe responsibilities & duties
Job Requirement (Education & Experience)
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
客戶關係管理負責為各個銷售團隊建立關係和管道,同時為團隊經理提供支援。
職位描述:
工作要求:
津貼和福利
With BLUE SOLUTIONS, we can provide you a simple, fast & efficient printing solution for your business. We work across brands and we can offer you a wide range of office multifunction photocopier. We constantly track innovative products, trends, advancement, and issues within the digital photocopier marketplace. We can provide and recommend the best office solution that suits your needs.
Job Description:
Requirement:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Overall Job Function
Responsibilities
1. Provide pre-sales support activities such as Technology Updates and Product training to sales staff consisting of internal and external parties.
2. Handling customer complaints or any major incidents, mainly after sales support
3. Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by service staff.
4. Providing help and advice to customers on companys’ products.
5. Developing customer service procedures, policies and standards for company
6. Monitor and evaluate outsourced service provider for constant technical competency and compliance with standards and strategies of the company
7. Manage internal IT equipment and ensure the operation of all IT related equipments in proper working condition
8. Approves the acquisition of computer hardware and software to ensure items are in compliance with standards and strategies of the company
9. To provide standby consumables forecast to channel team on monthly basis.
10. To liaison with appointed consultant in obtaining SIRIM certification.
11. To participate in adhoc projects or assignments as directed by the Country Manager and Managing Director.
Perks & Benefits
We conduct research, design, manufacture and market printer and fax solutions for business users in over 120 countries. In fulfilling our expansion objectives, we seek individuals of caliber for the following positions:
整體工作職能
職責
1. 提供內部外部銷售人員技術更新、產品培訓等售前支援活動。
2. 處理客戶投訴或任何重大事件,主要是售後支持
3.調查並解決客戶的問題,這些問題可能是複雜的,也可能是服務人員轉述的長期存在的問題。
4、為客戶提供有關公司產品的協助與建議。
5、制定公司客戶服務流程、政策和標準
6. 監控和評估外包服務提供者的持續技術能力以及對公司標準和策略的遵守情況
7. 管理內部IT設備,確保所有IT相關設備在正常運作狀態下運作
8. 核准採購電腦硬體和軟體,以確保專案符合公司的標準和策略
9. 每月向通路團隊提供備用耗材預測。
10. 與指定顧問聯絡以獲得SIRIM認證。
11. 參與國家經理和董事總經理指示的臨時專案或任務。
津貼和福利
We conduct research, design, manufacture and market printer and fax solutions for business users in over 120 countries. In fulfilling our expansion objectives, we seek individuals of caliber for the following positions:
The incumbent plays an important role in ensuring the smooth operation and delivery of leisure and recreational services within a Recreation Center (RC). This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of the community, promoting health, wellness, and a sense of community among migrant workers. By managing resources efficiently and fostering a welcoming, inclusive environment, he/she supports the enhancement of quality of life and contributes to the overall well-being of individuals and communities. Through networking with various stakeholders, this role ensures that recreational facilities and programs are accessible, engaging, and meet the expectations of those they serve.
Roles and responsibilities include:
· Plan, organize, and oversee recreational programs, including sports leagues, fitness classes, and cultural arts events, ensuring a diverse range of activities that meet the interests and needs of the RC visitors.
· Manage contracts with vendors, instructors, and service providers to secure equipment, facilities, and professional services required for program offerings.
· Implement marketing and promotional strategies to increase awareness and participation in recreational programs, including social media campaigns, local advertising, and outreach events.
· Conduct regular safety inspections and maintenance of recreational facilities and equipment to ensure compliance with health and safety regulations and to provide a safe environment for all participants.
· Evaluate the effectiveness of recreational programs and services through participant feedback, attendance records, and financial analysis, adjusting as necessary to meet visitors’ needs and optimize resource use.
· Advocate for the development and improvement of recreational facilities and spaces, including presenting proposals to NTUC Club and seeking grant funding to support expansion and enhancement projects.
Requirements:
Official account of Jobstore.
Avenues is a community where people smile, laugh, grow and achieve great things.
We are seeking a Service Manager to lead our brand new supported living service in the village of St Margaret's at Cliffe near Dover.
This exciting new development will be home to four adults on the ground floor with profound and multiple learning difficulties (PMLD) requiring complex 24/7 care. You and your team will be supporting them to live as independently as possible in the community and support them to create their own home.
On the first floor, there will be two one-bed flats, for those with more mild to moderate difficulties who are able, with support, to live more independently and will be separate from the ground floor support.
You will have the amazing opportunity to be part of the setup, planning of the service and building a positive and dedicated team over the next few months.
Watch our video to see this exciting new facility for yourself and hear Esther, Rod and Flo talk about the job and career opportunities.
https://youtu.be/HfwSJKB5Qls
We just ask that you share our values and you have a fun, positive and can do attitude!
This role provides an exceptional opportunity for the post-holder!
Our ideal Service Manager looks like this!
For more details about the role, please have a look at the role profile.
Benefits you can expect:
About us:
Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.
We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.
We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.
You'll become part of our strong Avenues community, which is there to support you each day.
Your values should match ours:
Respect: We treat people as we would wish to be treated ourselves.
Excellence: We don't settle for okay, we are determined to achieve more.
Integrity: We do the right thing, even if it takes more time and effort.
Pride: The work we do is something we want to tell others we are part of.
Contact us!
If the role appears and you don't quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We're there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.
Apply or get in touch with us today - we look forward to hearing from you.
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
Job Title: Service Manager
Contract Type: Permanent
Salary: £33,604.57 (£34,789.65 is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week
Working Pattern: Monday-Friday
Location: Wirral, the role is to manage 2 support services, the Wirral Dispersed Service and the Rough Sleeper Accommodation Program. There are 60 units of accommodation.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Service Manager
You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.
About you
We are looking for someone with:
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Supervisory Responsibilities (Direct Reports):
Physical Requirements:
Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Are you ready to smile, apply today.
Official account of Jobstore.
As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.
Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.
The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.
The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.
The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.
The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.
The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.
The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.