Total 22 Functional Consultant job vacancies in Malaysia

Responsibilities:

• Responsible for the overall health, performance, and capacity of VMware Cloud Foundation platform.
• Understanding of NSX-T for configuration and using NSX-T for incident troubleshooting.
• Able to use and configure hardware alerts using available tools (VMware/HP/PaloAlto).
• Able to understand and use VM functions, datastores and backup application.
• Knowledge and understanding of storage functions in VMs and ability to manage allocation and distribution of presented storage, for eg., VSAN is required.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of internal customer needs, and innovating for continual improvement.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding (via vROPS, vRLI, vRNI).
• Enforce best practices for metrics gathering, monitoring, and alerting.
• Participate in platform management, capacity planning and incident recovery.
• Provide network administration and troubleshooting via vROPS and NSX-T.
• Perform deep dives into both systemic and latent reliability issues.
• Create sustainable systems and services through automation and uplifts.
• Willing to work on & off work hours when required (Standby).
• Function well in a fast-paced, rapidly changing environment and where things need to be sorted at in a dynamic environment.

Skills Requirement:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or similar areas.
• 6-9 years of experience in related field.
• Experience with VMware virtualization skills is a MUST (vSphere, NSX-T, vSAN, VCF, vROPS, vRNI, vRLI).
• Experience using and utilizing VROps, VRNI and VRLI for troubleshooting and analysis of incidents.
• Experience with general performance tuning and optimization of all aspects of platforms and services (systems, network).
• Knowledge and ability to use NSX-T Load Balancer.
• Knowledge in renewing certificates in NSX-T.
• Knowledge in Networking, Exposure in Tanzu and Kubernetes is a plus.
• Prior experience with any one of cloud platforms - vCA, AWS or Azure.

Key Objectives:

• To be part of the initial project delivery team in order to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB.
• Mobilise and motivate a project team.
• Ability to organise and co-ordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation – including ALL key SAP functionality and technology. With ability to rapidly assess new technology solutions.
• Lead functional / technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues.
• Manages design workshops on multiple area of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Delivery Excellence:

• Able to effectively manage a team of client team members.
• Understands delivery within a fixed price model and able to operate effectively within those constraints.
• Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met.
• Able to take an issue, then plan and deliver a solution using own initiative, with little guidance.
• Identifies and escalates issues and risks within project structure.
• Can build strong relationships with consultants within the project.
• Able to receive feedback / coaching on performance from other members of the team positively.

Skills/Knowledge/Experience Required:

• Minimum Bachelors degree and/or Masters in Information Technology or management
• Extensive SAP implementation experience within the Asset Management line of business and cross modular experience PM/CS/QM/SD/PS/MM etc.
• Strong Maintenance Repair & Overhaul experience within asset intensive industries.
• Extensive SAP EAM/MRO implementation experience - with 6 project lifecycles.
• Experience in the implementation of SAP S/4HANA projects.
• Experience of implementing SAP solutions for the maintenance of assets in highly regulated environments.
• Track history of leadership.
• Knowledge of other solutions supporting EAM (IAM etc.)

Key Objectives:

• To be part of the initial project delivery team in order to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB.
• Mobilise and motivate a project team.
• Ability to organise and co-ordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation – including ALL key SAP functionality and technology. With ability to rapidly assess new technology solutions.
• Lead functional / technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues.
• Manages design workshops on multiple area of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Delivery Excellence:

• Able to effectively manage a team of client team members.
• Understands delivery within a fixed price model and able to operate effectively within those constraints.
• Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met.
• Able to take an issue, then plan and deliver a solution using own initiative, with little guidance.
• Identifies and escalates issues and risks within project structure.
• Can build strong relationships with consultants within the project.
• Able to receive feedback / coaching on performance from other members of the team positively.

Skills/Knowledge/Experience Required:

• Minimum Bachelors degree and/or Masters in Information Technology or management
• Extensive SAP implementation experience within the Asset Management line of business and cross modular experience PM/CS/QM/SD/PS/MM etc.
• Strong Maintenance Repair & Overhaul experience within asset intensive industries.
• Extensive SAP EAM/MRO implementation experience - with 6 project lifecycles.
• Experience in the implementation of SAP S/4HANA projects.
• Experience of implementing SAP solutions for the maintenance of assets in highly regulated environments.
• Track history of leadership.
• Knowledge of other solutions supporting EAM (IAM etc.)

Key Objectives:

• To be part of the initial project delivery team in order to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB.
• Mobilise and motivate a project team.
• Ability to organise and co-ordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation – including ALL key SAP functionality and technology. With ability to rapidly assess new technology solutions.
• Lead functional / technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues.
• Manages design workshops on multiple area of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Delivery Excellence:

• Able to effectively manage a team of client team members.
• Understands delivery within a fixed price model and able to operate effectively within those constraints.
• Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met.
• Able to take an issue, then plan and deliver a solution using own initiative, with little guidance.
• Identifies and escalates issues and risks within project structure.
• Can build strong relationships with consultants within the project.
• Able to receive feedback / coaching on performance from other members of the team positively.

Skills/Knowledge/Experience Required:

• Minimum Bachelors degree and/or Masters in Information Technology or management
• Extensive SAP implementation experience within the Asset Management line of business and cross modular experience PM/CS/QM/SD/PS/MM etc.
• Strong Maintenance Repair & Overhaul experience within asset intensive industries.
• Extensive SAP EAM/MRO implementation experience - with 6 project lifecycles.
• Experience in the implementation of SAP S/4HANA projects.
• Experience of implementing SAP solutions for the maintenance of assets in highly regulated environments.
• Track history of leadership.
• Knowledge of other solutions supporting EAM (IAM etc.)

Roles and Responsibilities

• Advise customers on best practices for CRM processes, user interface, and architecture.
• Assist technical consultants with architecting CRM or xRM system, related customizations, and report to model the client’s organizational processes.
• Create Functional and Technical Specifications documentation for the project.
• Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project.
• Write specifications for customizations, data migration, and system integrations.

Ability to code and carry out D365 development programming related to

• SQL Integration Services, Factory/Logic Apps, KingswaySoft
• SQL Reporting Services, Power BI
• MOSS/SharePoint Services
• SDK and/or Developers Toolkit
• Programming languages such as C#, ASP.NET, HTML, JavaScript, Azure Services & API
• Azure services & Administration

Qualifications and Skillsets

• Bachelor’s Degree or equivalent in Computer Science, or related field, or at least 5 years of Dynamics 365 Project Management, Business Analysis and/or Technical Lead experience.
• Sound knowledge and/or certification on Project Management and different Project Management styles like Waterfall, Agile, Scrum etc.
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization.
• Excellent verbal and written communication.
• Professional demeanor.
• Feels comfortable talking with clients at all levels of within an organization.
• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process.

Job Responsibilities

• Pre-Project Capability Assessment & Transformation Planning

o Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.

o Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights.

• Requirements Analysis & Elicitation

o Collaborate with BU Specialists to elicit and review business requirements.

o Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.

o Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.

o Identify value based & outcome driven requirements and manage risks through prioritization.

o Write business functional release notes and contribute to deployment plan.

• Team Collaboration

o Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements.

o Work with Test Manager to translate business requirements into test scenarios.

o Facilitate / provide "Train the Trainer" on application enhancements.

o Maintain up to date knowledge base related to application features and processes (subject matter expertise).

• Testing & Scope Management

o Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

o Perform impact assessment and estimation for Project Change Request.

Job Requirements

• Bachelor’s degree in Engineering/ Business/ Finance or equivalent.
• Minimum 10 years of relevant banking and/or consulting experience.
• Strong business domain knowledge in retail banking.
• Knowledge of Enterprise Workflow (FileNet, Datacap, BAW, etc.).
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player.
• Familiar with change management processes and project management fundamentals.
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Domain

• Retail Consumer banking operations & contact centre.
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

We need a data migration consultants to work on S4HANA project. The consultant shall have experience of using Syniti as data migration tool.

Responsibilities

• Advising with respect to data assessment processes and procedures.
• Advising and accountable with respect to ETL design.
• To review, assess and ensure existing data load tool are sufficient and or to identify the gaps and work with the relevant parties to ensure that the tools solutions are developed prior to Data load activities.
• Development of load programs via a custom ABAP program or various SAP tools such as LSMW, LTMC Migration Cockpit, ALE, etc.
• Manual Transformation of Data from Legacy System to SAP loadable values.
• Manual Load of Data from Legacy System into SAP system.
• Execution of automated data loads via SAP or other automated tools.
• Working with Functional Consultants to verify data and troubleshoot correct errors.
• Accountable for all the data loads into SAP system.

Essential Requirements (Skills Requirements)

• Bachelors of Degrees in Information Technology.
• 8-10 years of experience in Data migration works.
• Familiar with SAP Business Objects ( Purchasing, Material Management, Vendor Master, ,etc ).
• Proven expertise in SAP S/4HANA data migration using Syniti Data migration tool.
• Solid knowledge of data modeling, cleansing, and quality management techniques.
• Excellent analytical and problem-solving skills.
• Exceptional communication, collaboration, and leadership skills.
• Demonstrated ability to manage projects effectively under pressure and within tight deadlines.
• Experience working in a fast-paced and agile environment.

Non-Technical / Soft Skills

• Possess excellent verbal, written and presentation skills.
• Self-driven and detail-orientation.
• Ability to work collaboratively and productively with globally dispersed teams.
• Ability to manage ambiguity, yet producing tangible results.
• Ability to effectively manage challenging situations without loss of focus when under pressure.

Roles and Responsibilities

• Advise customers on best practices for CRM processes, user interface, and architecture
• Assist technical consultants with architecting CRM or xRM system, related customizations, and report to model the client’s organizational processes
• Create Functional and Technical Specifications documentation for the project
• Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project
• Write specifications for customizations, data migration, and system integrations

Ability to code and carry out D365 development programming related to

• SQL Integration Services, Factory/Logic Apps, KingswaySoft
• SQL Reporting Services, Power BI
• MOSS/SharePoint Services
• SDK and/or Developers Toolkit
• Programming languages such as C#, ASP.NET, HTML, JavaScript, Azure Services & API
• Azure services & Administration

Qualifications and Skillsets

• Bachelor’s Degree or equivalent in Computer Science, or related field, or at least 5 years of Dynamics 365 Project Management, Business Analysis and/or Technical Lead experience.
• Sound knowledge and/or certification on Project Management and different Project Management styles like Waterfall, Agile, Scrum etc.
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
• Excellent verbal and written communication
• Professional demeanor
• Feels comfortable talking with clients at all levels of within an organization.
• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process

Roles and Responsibilities

• Advise customers on best practices for CRM processes, user interface, and architecture
• Assist technical consultants with architecting CRM or xRM system, related customizations, and report to model the client’s organizational processes
• Create Functional and Technical Specifications documentation for the project
• Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project
• Write specifications for customizations, data migration, and system integrations

Ability to code and carry out D365 development programming related to

• SQL Integration Services, Factory/Logic Apps, KingswaySoft
• SQL Reporting Services, Power BI
• MOSS/SharePoint Services
• SDK and/or Developers Toolkit
• Programming languages such as C#, ASP.NET, HTML, JavaScript, Azure Services & API
• Azure services & Administration

Qualifications and Skillsets

• Master’s Degree or equivalent in Computer Science, or related field, or at least 5 years of Dynamics 365 Project Management, Business Analysis and/or Technical Lead experience.
• Sound knowledge and/or certification on Project Management and different Project Management styles like Waterfall, Agile, Scrum etc.
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
• Excellent verbal and written communication
• Professional demeanor
• Feels comfortable talking with clients at all levels of within an organization.
• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process

Responsibilities:

• The technologies being used in the current engagement are Oracle Hyperion EPM (EPBCS), Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio, SmartView, IBM Cognos Command Center is a must
• Works closely and collaborates with Oracle global support to resolve Customer's SRs.
• Works with various functions within Business user groups to ensure RCA is complete and incidents SLAs are met
• Triage and resolve user support issues.
• Monitoring performance, logs, backups, events, applications, scripts & jobs

Requirement:

• Minimum of 8+ years of Application development and Support experience in Hyperion EPM version 11 or above
• Knowledge of EPM Automate; scripting a plus (Batch, Python, and Groovy)
• Experience with all aspects of the system – Support, testing, development, and Pre & Post implementation activities across the Hyperion product suite
• Ensure smooth month-end close and forecast/Budget cycles through close partnership with Finance and IT business partners.
• Troubleshooting integration and data issue across various Hyperion applications and boundary systems
• Experience with the functional and technical and operational aspects of Oracle EPM Cloud and/or Oracle Hyperion (on-prem) suite products: application design, development of various application artifacts such as forms and rules, testing, pre- and post-implementation activities across the Hyperion/EPM product suite (cloud and on-prem)
• Experience integrating EPM with other systems using Data Management, adaptors, etc.
• Experience in interacting with business users to analyze the business process and discovering requirements
• Ability to maintain Optimum availability of EPM Environments
• Ability to create, monitor, and migrate product-related application artifacts proactively
• Deep functional knowledge around financial systems and processes
• Strong problem-solving skills (from an Applications/Functional/Operational perspective) with the ability to exercise mature judgment
• Ability to work in a fast-paced environment and master unfamiliar concepts quickly with little supervision

Responsibility

• Assist within the responsibility for analyzing the vulnerabilities' data from multiple sources (i.e. external/internal penetration testing, internal/external vulnerability scanning, etc.) across multiple technologies and dynamic surroundings together with infrastructure and applications to determine risk factors.
• Review & Monitor VM tool operations and co-ordinate Troubleshooting exercise.
• Assist in working with the Business to effectively communicate the risks of identified vulnerabilities and make recommendations regarding the selection of cost-effective security controls to mitigate identified risks
• Provides analysis of vulnerabilities to other team members to assist in support and resolution with overall vulnerability remediation efforts
• Provides analysis and validation post remediation, opportunities for improvements
• Recommend approaches for addressing vulnerabilities include system patching, deployment of specialized controls, code or infrastructure changes, and changes in development processes.
• Perform Remediation Governance and provide Executive Dashboard representation.
• Execute the vulnerability lifecycle management strategy across the organization
• Assist in interfacing with third-party vendors in improving the vulnerability management process
• Monitor news and intelligence feeds on a daily basis to proactively identify vulnerabilities that may impact the organization
• Continue self-development of knowledge, skills and abilities to better support execution of the Cybersecurity capability

Experience:

• Total of 7 to 10 years in IT technical role with at least 5 years’ experience in vulnerability management and compliance monitoring.
• Bachelor’s Degree in Computer Science or equivalent
• Demonstrated experience in cybersecurity vulnerability management and analysis.
• Well conversant in VM tool - Tenable (Mandatory) covering both VM & Policy compliance scanning. Other tools knowledge like Qualys, Rapid7 & MS Defender will be preferred in addition.
• Experience in defining, implementing, and consulting for vulnerability management framework based on enterprise security requirements.
• Overall knowledge in VM process and remediation Governance. Ability in working with the Business to effectively communicate the risks of identified vulnerabilities and recommend approach for addressing vulnerabilities.
• Holds experience in delivering Risk and Compliance management services for a client-based delivery environment.
• Good problem solving capability, team player, good communication and documentation skills.
• Handle multiple tasks with different group in a team in a wider domain.
• Ability to prepare Informative Presentation & MIS documentation.
• Ready to work in shifts (24x7 in rotation)
• Should be working as per policies & procedures in compliance with Information Security recommendations.
• Self-driven to take individual initiatives and able to work with minimal guidance.

Lead Consultant

For over 40 years, HCL has been providing value to their customer’s businesses through application development, maintenance and business transformation services. HCL’s collaborated global delivery mechanism across all industry verticals ensures an innovative and successful execution of IT services. HCL in ANZ is focused in providing software-led IT solutions, Enterprise and Applications Consulting, remote infrastructure management, BPO services and IT Hardware and Systems Integration with offices based in Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland & Wellington.

Location: Sydney

No of Positions: 1

Lead Consultant will be enjoy taking ownership of the strategic delivery of technology architecture strategy including designing, refining and uplifting Oracle DRM system architecture to meet the expectation of customers. Your role will provide a critical capability in helping technology delivery teams understand how their program progress fits into the wider group view and on how to best structure Ab Initio technology solutions to stay future fit, compliant and best in market.

Roles and Responsibilities
• Good Oracle DRM skills- Creating and maintaining new hierarchies, Mappings and Application mappings.
• Creating and implementing data models, hierarchies, workflows, and business rules within Oracle DRM to manage enterprise data.
• Configuring and maintaining the Oracle DRM system, including managing user access, security, and system settings
• Integrating Oracle DRM with other systems and databases within the organization to ensure data consistency and accuracy across platforms
• Identifying and resolving technical issues, optimizing performance, and ensuring the system meets performance standards
• Conducting testing and validation to ensure data integrity, compliance, and accuracy within Oracle DRM

Education Qualification, Experience and Expertise
• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• Strongs experience in developing and Designing Oracle DRM hierarchies, mapping
• Must have hands on Experience on Designing and Development in Oracle DRM and EDRM with Good knowledge on SQL.
• Mush have experience with scripting and programming languages like PL/SQL
• Strong knowledge of software development methodologies and CI/CD pipelines, including experience with Jenkins, GitLab, or similar tools.
• Excellent problem-solving and analytical skills
• Good communication skills.
• Good Knowledge in Oracle Database.

HCL offers a unique opportunity where your employer puts you first and customers second. At HCL, we believe in EMPLOYEE FIRST. HCL’s enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.

Senior Consultant
For over 40 years HCL has been providing value to their customer’s businesses through application development, maintenance and business transformation services. HCL’s collaborated global delivery mechanism across all industry verticals ensures an innovative and successful execution of IT services. HCL in ANZ is focused in providing software-led IT solutions, Enterprise and Applications Consulting, remote infrastructure management, BPO services and IT Hardware and Systems Integration with offices based in Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland & Wellington.

Location- Melbourne

Number of Positions: 1

Senior Consultant
is responsible for working closely with the Product owner, Technology Team and Technical leads to interpret specifications provided, review and update Functional and technical Specification and design documents and flow charts as well as build and update code for software applications aligning to the technical specifications as provided in system architecture documents.
This role will be key in understanding the business requirements and translating them into documenting capabilities needed to address business challenges.
• Understanding the OSS/BSS workflow and behavior of new fulfillment system and the corresponding interactions with the external Domain managers (DM’s) and their external systems involved throughout the order journey.
• Collaborate with business stakeholders to gather and document detailed business requirements. Translate these requirements into technical specifications that can be easily understood by software development teams
• Work with technical teams to design appropriate technical solutions that align with business objectives. Ensure that the proposed solutions are feasible, scalable, and meet the organization's standards and guidelines.
• Create user documentation, training materials, and conduct user training sessions to ensure successful adoption of technical solutions. Provide ongoing support to end-users and assist with troubleshooting and issue resolution
• Monitoring ITAM’s & Service Now application for unhealthy orders and getting them fixed with respective teams
• Handling escalated customer order within stringent SLAs and creating automated scripts for repetitive tasks.
• Performing RCA and prepare CAPA and Triaging regarding production issues and solution designing to fix the issues to ensure healthy order progression.
• Working diligently with production support team to fix all functional as well as performance issues/bugs faced.
• Identify opportunities for process improvement and optimization through the use of technology. Collaborate with stakeholders to streamline business processes and enhance operational efficiency.
• Developing POC/ Demo based client requirements.
• Requirement Gathering and Analysis in suggesting new initiatives or enhancements.
• Implementing automations countering intermittent production issues to improve order progression
• Participating in client calls for getting new change requests.
• Writing and updating as well and maintaining technical architecture document, end user documentation and operational procedures through the lifecycle of the project
• Well versed with Scaled Agile methodology & Devops concepts for implementing any strategic change in Digital Stack perform to specification
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis and provide estimations as part of PI planning

Education Qualification & Experience
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Business Analyst, preferably in a technical environment.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
• Solid understanding of software development methodologies and technologies.
• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels.

HCL Australia offers a unique opportunity where your employer puts you first and customers second. At HCL, we believe in EMPLOYEE FIRST. HCL’s enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.

Senior Consultant
For over 40 years HCL has been providing value to their customer’s businesses through application development, maintenance and business transformation services. HCL’s collaborated global delivery mechanism across all industry verticals ensures an innovative and successful execution of IT services. HCL in ANZ is focused in providing software-led IT solutions, Enterprise and Applications Consulting, remote infrastructure management, BPO services and IT Hardware and Systems Integration with offices based in Sydney, Melbourne, Brisbane, Adelaide, Perth, Auckland & Wellington.

Location- Melbourne

Number of Positions: 1

Senior Consultant
is responsible for working closely with the Product owner, Technology Team and Technical leads to interpret specifications provided, review and update Functional and technical Specification and design documents and flow charts as well as build and update code for software applications aligning to the technical specifications as provided in system architecture documents.
This role will be key in understanding the business requirements and translating them into documenting capabilities needed to address business challenges.
• Understanding the OSS/BSS workflow and behavior of new fulfillment system and the corresponding interactions with the external Domain managers (DM’s) and their external systems involved throughout the order journey.
• Collaborate with business stakeholders to gather and document detailed business requirements. Translate these requirements into technical specifications that can be easily understood by software development teams
• Work with technical teams to design appropriate technical solutions that align with business objectives. Ensure that the proposed solutions are feasible, scalable, and meet the organization's standards and guidelines.
• Create user documentation, training materials, and conduct user training sessions to ensure successful adoption of technical solutions. Provide ongoing support to end-users and assist with troubleshooting and issue resolution
• Monitoring ITAM’s & Service Now application for unhealthy orders and getting them fixed with respective teams
• Handling escalated customer order within stringent SLAs and creating automated scripts for repetitive tasks.
• Performing RCA and prepare CAPA and Triaging regarding production issues and solution designing to fix the issues to ensure healthy order progression.
• Working diligently with production support team to fix all functional as well as performance issues/bugs faced.
• Identify opportunities for process improvement and optimization through the use of technology. Collaborate with stakeholders to streamline business processes and enhance operational efficiency.
• Developing POC/ Demo based client requirements.
• Requirement Gathering and Analysis in suggesting new initiatives or enhancements.
• Implementing automations countering intermittent production issues to improve order progression
• Participating in client calls for getting new change requests.
• Writing and updating as well and maintaining technical architecture document, end user documentation and operational procedures through the lifecycle of the project
• Well versed with Scaled Agile methodology & Devops concepts for implementing any strategic change in Digital Stack perform to specification
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis and provide estimations as part of PI planning

Education Qualification & Experience
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Business Analyst, preferably in a technical environment.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
• Solid understanding of software development methodologies and technologies.
• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels.

HCL Australia offers a unique opportunity where your employer puts you first and customers second. At HCL, we believe in EMPLOYEE FIRST. HCL’s enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.

Responsibilities

• Design and deploy enterprise-level applications on Pega PRPC.
• Create data flows in the system Implementing decision and declarative processing.
• Create Activities for implementing core Business logic.
• Provide design solutions along with project estimates.
• Be a part of the analysis project team to achieve key business objectives Implementing Client side and Server-side validations & performing server monitoring.
• Prepare MIS reports from database, exposing the columns for BLOB, created activity to insert the data into different table for BLOB.
• Working experience with different tools like tracer/Rules Inspector for troubleshooting the issues.
• Collaborate with the team on application architecture design and decision-making.
• Provide technical oversight to development teams and work with the Technical Leads to resolve problems with software and develop solutions.
• Collaborate with the team on application architecture design and decision-making.

Skills Requirement

• Bachelor’s/Master’s degree in Finance/Information Technology.
• 6+ years of experience in Coding, design & architectural design experience in the Pega suite of products preferably in PEGA 7.0 & additionally in Java, JavaScript, HTML.
• Exposure in application’s development and enhancement work in various PEGA 6.0 and above modules.
• Working knowledge in web services concepts, WSDL’s etc. Creating activities to support technical logic.
• Exposure in projects under the banking / financial services / insurance domain.
• Previous experience in Workflow and integration projects. Preferably Pega based technologies.
• Experience in designing and developing applications for desktop & mobile devices.
• Good communication skills.
• Experience delivering projects using Agile Methodology.
• Experience working with external Vendors & outsourced projects.
• Technical certification on Pega products and other relevant technologies.
• Conceptual knowledge of Application architecture.

GOOD to HAVE

• Experience on delivering numerous Pega projects within the strict timelines.
• Experience in developing UI interfaces Technical / Professional Skills.
• IT Project Delivery using Waterfall and/or Agile Methodology.
• Complete Software Development Lifecycle experience.
• Good communication and interpersonal skills.
• Experience working with external Vendors & outsourced projects.
• Technical certification on Pega products and other relevant technologies.
• Conceptual knowledge of Application architecture.
• Experience decomposing complex problems into component parts for effective problem solving.