Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Kuantan No.50&52, IM3/2 Mahkota Industrial Park, Bandar Baru Indera Mahkota 25200 Kuantan

What's involved with this role:

Role: Financial Investigation Support Officer

Job Ref: QAD 1730/1904

Pay Rate: Competitive Market Rate

Hours per week: 37 hours per week

Contract Length: Anticipated 12 months

Location: London - Office based

A Financial Investigation Officer is required to support and mentor newly recruited trainee financial investigators successfully through their accreditation process.

Key accountabilities:

Assist in building investigative capacity so every Criminal & Financial Investigation team has access to a local fully trained financial investigation resource.
Assist in building investigative capabilities and capacities to enable financial investigators to fully utilise legislation to tackle the proceeds of organised immigration crime.
Assist in building investigative capabilities and capacities to enable the organisation to exploit financial data and intelligence to support the evidence base needed to secure the prosecutions.

Key requirements:

Current POCC accreditation as a Financial Investigator and Confiscator (or suspended within past 3 years).
Experience of conducting financial investigations under the Proceeds of Crime Act 2002 including, cash detention, confiscation, part 5 (civil recovery), listed assets and account freezing order investigations.
Experience of drafting summaries / statements in criminal and civil proceedings and attending Court to give evidence.
Experience of analysing complex financial data and the presentation of such in an evidential format for Court and the completion and service of financial orders.
Experience of applying the Proceeds of Crime Act 2002 in criminal investigations.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked.

Please send your CV directly to centralgov@tclrec.com

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information.

Please send us your CV in Word format rather than PDF and avoid the use of columns and tables as this will help speed up the process of uploading your CV to the client.

Please ensure that your CV addresses the following items:

Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
Your availability to work either immediately, or at short notice.
Qualifications and experience relevant to the job role – please give full details within your CV document



As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.


1

Job Ref: QAD 1730/1904


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

12th April, 2024 What's in it for you? Sun, Nature and Healing Hands: Join us in the Beautiful town of Tenterfield!1. Competitive Remuneration•  FTE Salary (Experience-dependent)•  Plus 11% Superannuation2. Tax Benefits: Not-for-Profit Salary Packaging• Tax-free benefits up to $15,900• Plus, a $2,650 Meals & Entertainment Card3. Additional Perks: Paid Annual Leave • Enjoy 5 weeks with 17.5% Leave Loading• Paid Overtime• Shift Allowances4. Visa Sponsorship:• Fast-track entry to Australia.• Upfront family VISA costs covered (valued at $33,000)5. Comprehensive & Well Being Support:• Dedicated relocation assistance• Integration into your vibrant new community• Access an Employee Assistance Program (EAP)• Corporate discounts from Medibank6. Career Growth & Flexibility:  • Onsite and online career development programs• Choose shifts that suit your lifestyle!7. Make a Difference: • Join a rewarding not-for-profit organisation.• Be a hero in your community! Who we are Tenterfield Care Centre is proudly part of the Apollo Care Alliance, an innovative national organisation with a unique vision to support not-for-profit aged care communities. At…

Click here to view more detail / apply for Care Planner (Experienced Registered Nurse)

Financial Service Manager Corporation

Our business is all about creating best strategies. I would like to extend this invitation to you for an open discussion.

I am looking for like-minded Managers that are ambitious in growing our business together and passionate about the following:

• Striving to achieve greater heights through combined efforts

• Focus on growth and building successful professional through structured training programmes

• A longing for freedom, boosted by support provided to rebuild your team with more opportunities

• Access to a wide range of solutions from multiple insurers and investment platforms; with digitized processes to deliver better service and seamless experiences for your team members

• Attractive packages and incentives for you and your team members

I will be looking forward to hear from you for a fruitful discussion.

Prestige Nursing East Lancashire is looking for an additional Care Planner to join our office team in planning, organising and rostering support for individuals utilising our services within their own homes and care settings.

We are offering a competitive salary package of £25,740 to £30,185 p/a dependant on experience to be agreed with the successful candidate.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

Experience of planning and rostering is preferred but not essential, however the candidate should have a flexible, enthusiastic, can-do attitude to join the team working from our Blackburn office.

You will be assisting and supporting the branch leadership team in ensuring key business and compliance targets are met. Primary responsibilities will include completing weekly rosters, covering any immediate sickness or absence amongst the community care/support teams, and handling calls that are made to our offices by responding to them directly or passing on to the appropriate colleague.

The role of Care Planner is key to ensuring our community care/support teams are utilised effectively, meeting the specific needs and preferences of service users whilst maintaining defined quality, compliance and safety standards.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks will include:

• Completing rosters using Webroster
• Accepting, allocating and processing referrals for new care packages
• Accepting and processing changes and amendments to existing care packages
• Understanding, organising and recording the availability of all new care workers
• Identifying growth opportunities
• Forming strong relationships with all stakeholders
• Working closely and communicating with other members of the team, professional bodies and family members to ensure the best possible outcomes for all stakeholders

Success in the role will be measured by:

• Ensuring member utilisation targets are met
• Assessing branch performance against weekly, monthly, and annual targets
• Reviewing effective shift rostering, including forward planning, in ensuring all service users have suitably allocated care and support.

Skills and qualifications we're looking for:

• Self motivated
• Computer literate
• Excellent organisational skills
• Eye for detail
• Excellent administrative skills
• Understanding of target setting and performance
• Ability to respond to change and work under pressure

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Competitive salary of £25,750 - £30,185 p/a
• Company pension (NEST)
• 28 days annual leave (including Bank Holidays)
• A familial work environment, where staff feel truly valued
• Access to external training providers in QCF 3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Employee Assistance Programme (EAP)
• Supportive working environment

By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy

CITIZENSHIP
You must be an Australian citizen or have permanent residency to apply for this position. Applicants not meeting this requirement will not be considered.
ESSENTIAL SKILLS AND EXPERIENCE

A degree in International Development, Education, Arts/Communications, Economics, Finance/Business or similar
Strong written and verbal communication skills
IT skills, particularly Microsoft Word and Excel
Strong research, analysis and report-writing skills
At least 1 year of relevant work experience, such as in public communication campaigns/marketing,  teaching/training, curriculum development, finance/banking, policy regulation, research

DESIRABLE SKILLS AND EXPERIENCE

Experience working in a cross-cultural context
Independent living or travel experience, preferably in the Asia Pacific region
Social media experience 
Experience in developing training and assessment programs
Experience in monitoring and evaluation
Interest in gender equality and women?s economic empowerment

ESSENTIAL PERSONAL QUALITIES

Independence and resilience
Cross-cultural awareness and sensitivity
Patience, tolerance and open-mindedness
Responsible (for own actions, upholding integrity)
Initiative and ability to adapt to
... Click here to view more detail / apply for Financial Inclusion Field Support Officer

Challenges

Roles & Responsibilities

• Deliver prompt and excellent frontline services with care, empathy and professionalism
• Handle patient registration, payment collection and bill enquiries
• Provide financial counselling to help patients and next-of-kin make informed decisions through sharing of inpatient bill estimates, available payment modes and financial assistance
• Coordinate with relevant stakeholders to facilitate admission and financial counselling processes for seamless patient experience
• Support in administrative and logistical tasks, with opportunities to be involved in improvement initiatives that contribute towards the transformation of overall healthcare financing journey

Requirements

• Diploma in any discipline/ GCE 'A'/'O' Level /Higher NITEC / NITEC in any disciplines
• Frontline / customer service experience preferred
• Proficient in computer application i.e. MS Office
• Able to multi-task and work in a fast-paced,dynamic environment
• An adaptable team player with good interpersonal and communication skills
• Able to work rotating shifts, weekends and public holidays

Customer Service Executive - Maintenance Planner

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Permanent role
• Well-established global firm in the financial services industry

About Our Client

We are partnering with a well-established global firm in the financial services industry, headquartered in the US.

Job Description

• Able to provide comprehensive IT support services to the Singapore office and other APAC offices, ensuring timely resolution of technical issues and inquiries
• To be able to communicate effectively with users and resolving their requests.
• To fulfill additional tasks on an ad-hoc basis

The Successful Applicant

• Posses a minimum of 5 years experience in a Desktop or Service Desk role
• Extensive knowledge and experience with first and second line support of Windows 10/11
• Strong experience with Azure Virtual Desktop operations and management as well as supporting Office 365 (Office Enterprise Apps, MS Teams)
• Experience with PowerShell would be an advantage

What's on Offer

• Permanent role
• Well-established global firm in the financial services industry
• Attractive remuneration and benefits package

Contact

Cheryl Ang (Lic No: R2091316/ EA no: 18C9065)

Quote job ref

JN-042024-6400027

Phone number

+65 6416 9884

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Customer Service Associates (Financial Service)

• 5.5 Days; 11am-8pm/11am-4pm
• S$2,500 - S$3,000 (Depends on experience)
• Location: City Hall

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Executive | Maintenance Planner | Pivot table and vlookup | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

To assess and process incoming 13O/ 13U fund tax incentive applications.

Job Requirements :

• No working experience required
• Knowledge in email, MS Word and MS Excel required
• Good verbal and written communication skills
• Good interpersonal skills and strong team player
• Careful and meticulous worker
• Able to commit for 6-12 months

Job Descriptions

• Ensure effective management of complaints from point of receipt to point of resolution for the complaint management team, in accordance to MAS complaint handling framework.
• Ensure compliance to Global, Regional and local regulatory guidelines or regulations, in order to safeguard policyholders’ interests, protect company’s reputation, uphold our service quality and align with good practices.
• Ensure timely and accurate reporting to Regulatory, Board, Management and Regional entities so that decision making can be based on reliable statistics and information.
• Provide management support in complaints tracking, documentation and resolution
• Ensure adherence to the expected turnaround times as laid out in the complaint process flow
• Maintain impartiality and strive towards equity in the resolution of complaints based on Fair Dealing principles
• Escalate complaints to the relevant business units for their investigations, findings and recommendations
• Obtain management approval for exception handlings where necessary
• Provide support to the frontline teams where necessary to manage and contain issues before they escalate into complaints

Requirements:

• Minimum 4 years of financial industry customer service / complaints management experience
• Candidates with the relevant skillsets but without experience in the financial industry may be considered
• Well spoken and written

Kindly apply online or send your CV to andylee@talentedge.com.sg

Customer Service Associates (Financial Service)

• 5.5 Days; 11am-8pm/11am-4pm
• S$2,500 - S$3,000 (Depends on experience)
• Location: City Hall

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ danielw.thesupreme@gmail.com

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Jobs Responsibilities

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ
• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Gather customer feedback and sentiments and escalate to the Team Leader for further actions
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Job Requirements

• Prior call centre experience required

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)