JOB PURPOSE:
1. Assist the Director to ensure the organizational processes are consistently in conformance with AS9120, ISO9001 quality management system and ISO14001 environmental management system standard requirements.
2. Manage ISO documentation system and co-ordinate matters relating to AS9120, ISO9001 Quality Management System and ISO14001 Environmental Management System.
3. Responsible for Planning and maintaining the Internal Audit system.
4. Lead or participate in organizational continual improvement programs.
5. Responsible for the assessment and qualification of value-added service vendor.
6. Review and respond to customer quality and environmental system survey.
PRINCIPAL ACCOUNTABILITIES:
1. Establish, implement and maintain the organizational process system to ensure the compliance to AS9120, ISO9001 QMS and ISO14001 EMS standards requirements.
2. Ensure all Internal Audits are carried out in accordance with the schedules and scope. All internal corrective action requests are verified and effectively closed.
3. Responsible for the assessment and qualification of value-added service vendor.
4. Ensure all ISO documents are maintained in accordance to ISO documentation requirements. Ensure all documents in the Intranet and share drives are always in latest revision.
5. Maintain quality and process SharePoint for any information to be shared.
6. Drive APDC processes to ensure it meets ESD S20.20 electro-static discharge control program standards requirements.
7. Support and lead process improvement activities
JOB CONTENT:
1. Be responsible to administrate Standard Operating Procedures (SOPs) updates according to the Document Control Procedure. This includes explaining the use of Document Change Notice (DCN) form to users and ensuring that the DCN is properly completed and approved.
2. Be responsible to work with Departmental/Branch ISO champions to upload the respective approved SOPs and remove the expired versions from network drives.
3. Continuously review Quality Procedures to identify areas for improvements.
4. To develop and maintain Internal Audit schedule and scope, taking into consideration of the AS9120, ISO9001, ISO14001 and applicable industrial standard requirement, findings from previous IQA findings, Warehouse performance Reports, RMAs, Customers’ Complaints and etc.
5. Perform Internal Quality Audit to assess the conformities with applicable standards, company policies, SOPs, generate audit report and feedback the findings to the departmental manager and respective process owners for actions.
6. Establish and maintain AS9120 and ISO9001 related documentations, records and internal communications.
7. To participate in the periodic Management Review materials’ preparation and present summary of findings related to IQA and SOPs.
8. Establish and maintain an internal audit system for AEO audit. Schedule and carry out AEO internal audit in accordance with the AEO audit checklist. Identify non-conformance during the audit and follow up with the corrective and preventive actions with relevant functions. Notify Legal Representative, senior management responsible for custom affairs and senior management responsible for Trade Compliance for the audit result.
9. Work with APDC ESD coordinator in reviewing their implementation and maintenance of ESD control program that meets ESD S20.20 standards.
10. Guide Salesperson in handling part chemical compliance declarations with the customer.
11. Guide Salesperson in responding to customer quality and environmental survey.
12. To undertake ad-hoc analysis that aims to improve quality and process.
13. Any other tasks assigned by Director, Quality Assurance Management.
CREDENTIALS:
QUALIFICATIONS
· Degree in Engineering disciplines or equivalent.
· Qualified Internal Quality Auditor.
· Certified Six sigma black / green belt.
EXPERIENCES
· Min 7 years experiences in Quality Assurance field
· Experienced in handling CCAR, SCAR, and ICAR
· Experienced in answering QMS and EMS related questionnaires
· Conversant with AS9120 Aerospace Quality Management System, ISO 9001 Quality Management System and ISO14001 Environmental Management System
· Experienced in ESD control
· Experienced in the electronics manufacturing industry
· Experienced in leading six sigma projects
· Experienced in leading the efforts of sustainability study
COMPETENCIES (Knowledge, Skills & Attitudes)
· Knowledge in area of sustainability
· Advanced level in MS Office (Word, Excel, PowerPoint, and Access)
· Being initiative and resourceful in work
· Possesses good prioritizing and problem solving skills
· Possesses good communication and presentation skills
PERSONALITY TRAITS
· Unassuming
· Sense of urgency
· Able to work under pressure
· Tactful
· Objective
· Dependable
· Good confidence
LEARNING & DEVELOPMENT PLANS
· Raise knowledge in AS9120 Quality Management Systems – Requirements for Aviation, Space and Defense Distributors and ESD S20.20 electro-static discharge control program.
· Sustainability studies