Total 12 Customer Experience Manager job vacancies in Cyberjaya, Selangor

HIRING CUSTOMER SERVICE!!

MONDAY-FRIDAY 9AM-6PM
SATURDAY 9AM-1PM
SALARY RM2000-RM2500

• Allowance+EPF+SOCSO
• Annual Increment
• Annual Performance Bonus
• AGE 18-30
• TRANSPORT NEEDED
• NO working experience require , able to speak & write basic  Mandarin ,Bahasa Malaya, English.

Send your resume to cindy1925@live.cn or Whatsapps to 0123068653(Cindy）
Location: Jade hill, Kajang

Logistics & courier Express Company

Perks & Benefits

• Personal leave
• Personal development opportunities
• EPF+SOCSO

QHSE MANAGER

QUALIFICATION & REQUIREMENTS

• Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.
• Professional certifications such as NEBOSH, OSHA, or equivalent, demonstrating a strong foundation in Health, Safety, and Environmental practices.
• Greenbook certified.
• Have an experienced with oil & gas industry is an advantage.
• Willing to travel
   

JOB DESCRIPTIONS

MAIN ACTIVITIES (DUTIES & RESPONSIBILITIES)

• Ensure all workers meet the necessary medical requirements for their roles, in accordance with relevant regulations and project needs
• Conduct safety briefings to ensure that all CONTRACTOR personnel understand and adhere to the COMPANY Health, Safety, and Environmental (HSE) Policy and requirements.
• Coordinate, chair, and/or attend safety meetings in both CONTRACTOR facilities and COMPANY facilities.
• Provide advisory support to both CONTRACTOR and COMPANY on matters related to safety, suggesting effective strategies for risk mitigation and compliance enhancement.
• Instruct and guide workers on safe working procedures, ensuring that they follow approved safety protocols in their daily tasks.
• Take charge of accident investigations when required, ensuring accurate and comprehensive reporting of incidents. Recommend corrective actions to prevent future occurrences.
• Maintain active liaison with COMPANY representatives regarding all matters related to Health, Safety, and Environment.
• Drive the implementation of HSE programs such as HSE plans and emergency response drills (e.g., RT drill) to enhance preparedness and ensure rapid response to potential hazards.
• Keep CONTRACTOR safety records updated, ensuring accuracy and completeness, and prepare these records for submission to COMPANY as required.
   

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

招募客服！！

週一至週五上午 9 點至下午 6 點
週六上午 9 點至下午 1 點
薪水 RM2000-RM2500

• 津貼+EPF+SOCSO
• 年增量
• 年度績效獎金
• 18-30歲
• 需要交通
• 無需工作經驗，能夠說和寫基本的華語、馬來亞語、英語。

將履歷寄至 cindy1925@live.cn 或 Whatsapps 至 0123068653(Cindy）
地點：加影玉山

物流快遞公司

津貼和福利

• 事假
• 個人發展機會
• 公積金+社險

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Responsibilities:

• Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
• Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
• Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
• Implement and follow up on sales processes to improve dealers' operational efficiency.
• Define and achieve targets for profitability, volume, and customer satisfaction.
• Develop and establish an overall business plan with budgets, market and activity plans, etc.
• Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
• Initiate and plan for ground/online activities to increase sales.
• Analyse sales development, profitability, and results per dealer, and implement action plans when required.
• Conduct regular and surprise checks on outlet operations.

Requirements:

• Diploma or Bachelor's degree.
• Minimum of 5 years of work experience in the automotive industry.
• Proven track record in sales, dealership management, or work experience in dealership business.
• Strong knowledge of dealer sales and business processes.
• Good negotiation skills.
• Strong problem-solving skills.
• Fluent in English, proficiency in other languages is a plus.
• Well-developed organization and people management skills.
• Self-starter with excellent communication skills and the ability to take initiative.
• Flexible and willing to travel extensively, sometimes outside of regular working hours.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Job Responsibility:

• Responsible for driving Caldbeck’s Wines and Spirits brand performance, awareness and stocks availability across all sales channel.
• Taking of Orders and implementing In-Store merchandising to increase product visibility and ensuring stock levels are maintained adequately.
• Providing insightful and actionable market / competitor’s information feedbacks.

Job Requirements:

• Minimum 2 years’ experience in alcohol industry.
• Willing to travel and work beyond usual working hours
• Proficiency in English
• Competency in Microsoft Office (Excel, Words) 

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Job Responsibilities

• Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries
• Perform financial analysis to highlight areas for improvement, variance to Management
• Manages credit control and follow-up on customer-due accounts
• Resolve accounting discrepancies and irregularities
• Supervise and guide subordinates in their respective job functions (such as financial reporting account receivables, account payables, costing, fixed assets, and banking) to ensure smooth operation
• Responsible for statutory compliance such as auditor reports, company tax rerun, sales returns, and transfer pricing documentation
• To assist in all respects accounting functions, budget, and ad-hoc projects as assigned.
• Able to interact and liaise with auditors, tax agents, insurance agents, and regulators, ensuring timely submission of annual statutory audits, corporate tax, income tax, and SST filings.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Accounting or Professional Qualification
• Industrial Background Preferred: Min 3 years’ experience in the related field is required for this position.
• Industrial Background Preferred: At least 2 years of working experience in the manufacturing field
• Required skills: Accounting Standard and Tax knowledge
• Able to work independently to meet tight deadlines, have a sense of urgency and highly organized.
• Strong leadership skills, proactive and result-oriented.
• Candidate must will to travel (ad-hoc basis to Bandar Enstek/ Batu Pahat/Kalimantan /etc)

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibility:

• Responsible for driving Caldbeck’s Wines and Spirits brand performance, awareness and stocks availability across all sales channel.
• Taking of Orders and implementing In-Store merchandising to increase product visibility and ensuring stock levels are maintained adequately.
• Providing insightful and actionable market / competitor’s information feedbacks.

Job Requirements:

• Minimum 2 years’ experience in alcohol industry.
• Willing to travel and work beyond usual working hours
• Proficiency in English
• Competency in Microsoft Office (Excel, Words) 

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Responsibilities

• To manage daily production admin operations of the company.
• To lead a team of admin executive and supervise their daily scope work.
• To manage and supervise the delivery schedule and deadlines.
• To manage and solve customers' complaints.
• To ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Report to group General Manager.

Requirement

• Experience as Administration Manager or equivalent.

Benefits

• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee
• EPF/SOCSO

Job Responsibility:

• Deal directly with customer either by telephone, email or face to face.

• Respond promptly to customer inquiries

• Handle and resolve customer complaints.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Effectively supports the contact center and ensure all agreed SLAs and KPIs are achieved and efficient resolution of customer queries

• Process orders, forms and applications.

• Organize workflow to meet customer timeframes.

• Direct requests and resolved issued to the designated resume.

• Manage customer account.

• Maintains contact center database by entering information into system.

• Keep records of customer interactions and transactions.

• Record details of inquiries, comments and complains with detail and action taken.

• Communicate and coordinate with internal departments.

• Provide feedback on the efficiency of customer service process.

• Performs other related duties and when directed by superior.

• Performs any other related duties as and when directed by superior.

Job Requirement:

• Candidate should possess a Primary / Secondary School or equivalent in All Services Field
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 undefined positions available

Pixlr is on the lookout for a passionate soul who’s able to drive overall online business to greater heights (both financial and corporate metrics), and has what it takes to support the company’s corporate strategy with data-driven insights. If you have a knack of solving business solutions by fusing specific knowledge of the business with the knowledge of systems technology, then you’re the one we’ve been waiting for! Come talk to us now.

The Job:

• Sharp commercial acumen and self-driven inquisitiveness to drive insights which yield incremental business performance including sales
• Conduct in-depth data analysis, data modeling and use of statistical methods to effectively support the development and refinement of strategic initiatives.
• Communicate business intelligence insights and recommendations to the product owners and other stakeholders.
• Develop processes and tools to monitor and analyze performance of the company’s products.
• Monitor, analyze, and report performance to the senior management team.
• Collaborate with various teams such as IT, Online Marketing, and Sales to support analytical needs, and define analytics opportunities for company products.
• Automate reporting processes as needed by team and company.
• Working with the data engineering team to ensure data quality and correct discrepancies.
• Support the finance team in data reporting needs and financial initiatives.

The Person:

• Possesses at least 5-10 years of hands-on experience in data analytics and business strategy.
• Attention to details and being able to work independently to meet tight deadlines.
• Can communicate well and work closely with different people from various teams to understand the process/business/problem well to better handle the task at hand.
• Possesses good verbal and written communication skills.
• Have a positive attitude and see challenges as opportunities.
• Expert in performing data queries, extraction, manipulation, and analysis with tools like SQL, Python, Pandas, and Apache Spark Dataframes.
• Deep familiarity in using BI tools such as Power BI and Google Looker Studio to produce automated dashboards. 
• Deep familiarity in using spreadsheet tools such as M/S Excel and Google Sheet.
• Knowledge of statistical concepts (regression, statistical tests, etc).

• Familiarity with analytics tools such as Google Analytics, Google Search Console, App Store Connect, Google Play Console will be advantageous.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.