Total 31 Senior Executive Business Operations job vacancies in Kuala Lumpur

Duties & Responsibilities:

• Responsible for the achievement of food services Sales target.
• To develop and build trade market and potential HORECA customer within assigned territory.
• Development of strong customer relationship.
• Identify leads and market potential to expand customer base in the HORECA channel and extend product range usage of the customers.
• Provide market intelligence regarding to market trend and competitor activities in the foodservice channel.
• Good follow up skill in both sales service and payment team collection agreed with the company term.
• Team player and understand own role.

 

Requirements:

• Minimum 4 years of working experience in the similar capacity from FMCG industry.
• Degree or Diploma holder in Business, Marketing or related fields from recognized universities.
• Independent, Self-motivated and determined to succeed in a challenging environment.
• Strong interest in food and food preparation.

 

We are looking for passionate candidates in KL / Selangor and JB

Perks & Benefits

• Medical insurance
• EPF
• Socso
• Miscellaneous allowance

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

 

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

 

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

 

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

 

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

 

Years of Experience

3 years

 

Specific Location

Mid-Valley, Bangsar

 

 

Perks & Benefits

 

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for a【KYC Operations Manager】based in Kuala Lumpur, Malaysia.

Key Responsibilities

• As the leader of the KYC team, Manage KYC operations based on MAS regulated bank compliance policies and KYC regulatory requirements.
• Support the business to conduct customer check (KYC/CDD) analysis for new business or initiative.
• Lead the planning and establishment of KYC capabilities including CDD, PEP, Sanctions, Adverse news review and due diligence capabilities for financing business.
• Establish and improve KYC product capabilities, including on-boarding system, periodic review system, screening system.
• Work closely with AML Compliance Officers (AMLOs) and Risk Officers to understand the regulatory requirements, status of system capability in relevant entities, identify the gaps if any, and propose the requests for system building or enhancement to relevant teams.
• Collaborate with middle office and technology team to raise the system requests and to convert the business requirement into product requirement. Implement changes in processes or workflows and drive optimization.
• Support the Risk and AML operation and link up with the business in case of any escalation

Qualifications

• Minimum 5 years of KYC/AML experience with a payment service provider, money service operator (MSO) consulting firm, or financial institution. Must have more than 3 years of team lead or manager experience. Those who have engaged in KYC/CDD for corporate client are preferred.
• Have excellent interpersonal skills necessary to work effectively with colleagues across regions and business units. An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers.
• Ability to manage multiple priorities and tasks with the skills to adapt to changes in a fast-paced environment
• Strong analytical, creative problem-solving capabilities and ‘can-do’ attitude.
• Excellent command of both spoken and written English and Chinese is a must.
• CAMS or ICA qualified will be given the priority.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities 

(A) Marketing 

• To prepare and assist with marketing and sales materials
• To update and maintain database of all clients
• Initiate and organize sales and marketing events 
• To prepare presentations to existing and potential clients 
• To prepare monthly, quarterly and yearly marketing and budget reports
• To ensure key performance targets are met 
• To assist with launching and marketing of all Funds and Portfolio products 
• To prepare and track all clients/Fund performance and compare against peers 

(B) Business Development 

• To develop new distribution and sales channels and to work closely with intermediaries 
• To promote of our investment services to private client, corporate, institutional, pension and government related agencies 
• To assist with product development and carrying out research on competitor's funds 
• Ensuring that the business performance continues to meet the achievable corporate standards. 
• Develop and implement strategic & business plans that aligned with company’s sales and marketing strategy to help the company achieve its growth objective. 

(C) Communication 

• To write, review, edit all communication and marketing materials to existing and potential clients 
• Develop and update content for KSC's website 
• Engage with Communication/Advertising Consultants from time to time to promote KSC 
• Generate ideas to brand KSC more effectively 
• To assist with arranging meetings with clients. 

Undertake ad-hoc functions and related duties as and when required for this position. 

Key Requirements

• Bachelor's degree in Marketing, Banking, Finance, Business or related fields. 
• Minimum of 3 years working experience in related field. 
• Strong analytical, problem-solving and presentation skills. 
• Good in written and verbal communication skills in English. 
• Proactive, resourceful, integrity and responsibility.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

 

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

 

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

 

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

 

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

 

多年經驗

3年

 

具體位置

谷中城, 孟沙

 

 

津貼和福利

 

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

- 提供卓越的客戶服務並確保按時交付
- 準備年度和/或定期管理帳目和法定帳目
- 為初級行政人員提供指導並管理工作委派
- 每月主要分類帳、資產負債表和損益表的核對
- 完成管理報告活動，例如分析和對帳報告
- 準備和/或審查每月薪資計算以及相關的月度和年終薪資回報給各個政府機構
- 與審計師和監管機構溝通，並代表客戶回答問題。
- 承擔和監督不時需要的其他臨時專案或職責。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

- Provide excellent client services and ensure deliverables timelines are met 
- Prepare annual and/or periodic management accounts and statutory accounts
- Provide guidance to Junior executive and manage the work delegation
- Reconciliation of monthly key ledger, balance sheet and profit & loss accounts
- Complete management reporting activities such as analysis and reconciliation reports
- Prepare and/or review monthly payroll calculations and related monthly and year-end remuneration returns to the various government bodies
- Communicate with auditors and regulators, and answering queries on behalf of clients.
- Undertake and oversee other ad-hoc projects or duties as may be required from time to time. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

職責

（一）行銷

• 準備並協助行銷和銷售材料
• 更新並維護所有客戶的資料庫
• 發起並組織銷售和行銷活動
• 為現有和潛在客戶準備簡報
• 準備月度、季度和年度行銷和預算報告
• 確保實現關鍵績效目標
• 協助所有基金和投資組合產品的推出和行銷
• 準備和追蹤所有客戶/基金的表現並與同行進行比較

(二) 業務發展

• 開發新的分銷和銷售管道並與中間商密切合作
• 向私人客戶、企業、機構、退休金和政府相關機構推廣我們的投資服務
• 協助產品開發並對競爭對手的資金進行研究
• 確保業務績效持續滿足可實現的企業標準。
• 制定並實施與公司銷售和行銷策略一致的策略和業務計劃，以幫助公司實現其成長目標。

(三) 溝通

• 為現有和潛在客戶撰寫、審查、編輯所有溝通和行銷資料
• 開發和更新 KSC 網站的內容
• 不時與傳播/廣告顧問合作以推廣 KSC
• 產生創意，更有效打造 KSC 品牌
• 協助安排與客戶的會議。

根據該職位的需要承擔臨時職能和相關職責。

主要要求

• 行銷、銀行、金融、商業或相關領域的學士學位。
• 至少 3 年相關領域工作經驗。
• 強大的分析、解決問題和表達能力。
• 良好的英語書面和口頭溝通能力。
• 積極主動、足智多謀、誠信、負責。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Prospect and Develop New Accounts.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Writing sales proposals, following up on requests for information/proposals and sales leads.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.

Requirements:

• Strong phone presence and experience dialling dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with tools like CRM, Teams, Zoom, Microsoft Office etc.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proactive, willing to learn and a strong team player.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Maintains professional image at all times.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture

職責：

• 尋找並開發新客戶。
• 全面了解關鍵客戶的需求和要求。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 撰寫銷售提案，跟進資訊/提案和銷售線索的請求。
• 確保及時向客戶提供正確的產品和服務。
• 作為關鍵客戶與內部團隊溝通的連結。
• 解決客戶面臨的任何問題和問題並處理投訴以維持信任。
• 在創造新銷售方面發揮不可或缺的作用，這些銷售將轉變為持久的關係。

要求：

• 強大的電話存在感和每天撥打數十通電話的經驗。
• 精通企業生產力和網路簡報工具。
• 具備使用 CRM、Teams、Zoom、Microsoft Office 等工具的經驗。
• 優秀的口頭和書面溝通能力。
• 較強的傾聽和表達能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 積極主動，樂於學習，具有強大的團隊合作精神。
• 強大的人際溝通能力，能夠與組織各個層級的專業人士建立關係。
• 優秀的組織能力。
• 解決問題和談判的能力。
• 始終保持專業形象。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化

We are looking for an ambitious and energetic Business Development Executive to join our organisation.

 

Job Descriptions:

·         Understudy a team of business development professionals.

·         Confident and well presented

·         Eager to learn and be part of a successful team

·         Must have effective skills using Microsoft suite of programs.

Requirements: -

·       Bachelor’s Degree in Business Studies or Management or Property and Facility Management

·       Ability to fluently speak, read and write in English is required

·       At least 3 year(s) experience

Salary Range: RM3000.00 to RM4000.00 (To be negotiated depending on experience)

 

Perks & Benefits

• Medical insurance

我們正在尋找一位雄心勃勃、充滿活力的業務發展主管加入我們的組織。

工作介紹：

· 學習業務發展專業團隊。

· 自信且表現出色

· 渴望學習並成為成功團隊的一員

· 必須具備使用微軟程式套件的有效技能。

要求： -

· 商業研究或管理或財產和設施管理學士學位

· 具備流利的英語說、讀、寫能力

· 至少 3 年經驗

薪資範圍：RM3000.00 至 RM4000.00 (依經驗協商)

津貼和福利

• 醫療保險

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

Execution and processing:

1. Execute tasks assigned accurately within turnaround time, including but not limited to the followings:

• Handle trade finance products (invoice financing, micro financing, reverse factoring financing, etc.)

• Conduct AML and credit checks for all transactions.
• Generate, liaise and follow-up with internal and external parties about the completion of Letter of Offer (LO), Supplemental Letter of Offer (SLO), and Letter of Notification (LN).
• Perform due diligence activities on Issuers’ request of drawdown loans.
• Prepare and send payment instruction letters to the Trustee, as well as set up the payment in a dedicated financial portal, monitor and ensure all payments are processed.
• Deal with repayment from Issuer(s) and distribution to investor(s).
• Perform bank reconciliation.
• Ensure all the registers/trackers are promptly updated.
• Work closely with various stakeholders.
• Perform cross functional tasks within Operations department whenever required.

2. Provide on-the-job training to the new joiner(s) at the same level in respect of related job functions.

Process improvement:

• Support on increasing the efficiencies of processes and improve the turnaround time of operations.
• Participate in the company projects and perform UAT testing whenever required to ensure system functionality meets business requirements.

Risk management:

• To ensure compliance with internal and regulatory requirements on operations and credit standards.
• Updated Standard Operating Procedures (SOP) and Risk and Control Self Assessment (RCSA) from time to time whenever there is an approved process change and/or risk rating change.
• Escalate error, issue and /or deviation from SOP immediately, within 24 hours upon detection.
• Support on audit.
• Job function listed is not exhaustive and can include other responsibilities as assigned.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• A team player, able to work under pressure, adaptable to occasional overtime demands, and fast learner.
• Strong analytical skills.
• Good at problem solving and negotiation skill with all levels.
• Good written and oral communication skills in English and the ability to interact effectively with people at different levels.
• Flexible, proactive, and self-motivated with a strong drive and ability to work with minimum supervision.
• Applicants must be willing to work in KL Eco City.

You will shine in this role if you are/have:

• PC literate with knowledge of Microsoft Office Appliances; Ability to create and process Google Sheets.
• Detailed oriented and familiar with BURSA rules and SC guidelines.
• Available on an immediate basis.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

15 - 25%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

As System Functional Consultant, you will execute professional service implementation contracts by delivering predominantly on-site consultancy. You will be expected to do the follow:

• Lead / Involve in system configuration and deliveries.

• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.

• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Consults directly with clients and may travel to client site.

• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.

• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.

• May serve as pre-sales support specialist when needed.

• Other related duties assigned as needed.

What you will need:   

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Purpose

• Responsible for data collection, conduct data analysis and identify underperforming areas in operations to improve the organisation's supply chain operations.

Job Accountabilities

• Provide recommendations to improve the overall operations and efficiencies of the applications, especially in ERP to support current and meet new business requirements.

• Identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the JDE / MTech application, BI Cognos, and other application systems.

• Consults with functional unit management and personnel to identify, define, document business needs and objectives, current operational procedures, problems, input, and output requirements.

• Acts as a liaison between departmental end-users and technical team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

• Analyse the feasibility of current process or systems, develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

• Identify opportunities for improving business processes through information systems and assists in the preparation of proposals to develop new systems and/or operational changes.

• Participate in user acceptance testing and testing of new system functionality.

• Participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including SOP, technical and analysis. Help users to develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.