Total 10 Business Operations job vacancies in Bangsar Utama

Responsibilities:

• To develop and implement effective strategic sales and marketing plans to meet sales target.
• To target new potential and maintain existing customer.
• To sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunity.
• To monitoring and follow up on sales collection.
• To gather market information by collecting, analyzing and summarizing data and trends.
• To liase with production on planning, scheduling and technical know-how.

Requirements:

• Candidate must possess at least Higher Secondary STPM/"A" Level/ Pre-U in any field.
• Required language(s): Bahasa Malaysia, English, Mandarin (Preferred, the role requires candidates to interact with Mandarin-speaking clients)
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Chemistry/Marketing/Business Development or equivalent.
• Good communication skills.
• Independent, resourceful and capable of taking challenges under a highly competitive environment
• Pleasant personality and and able to interact with people of all levels.
• Required to travel locally/oversea.
• Fresh Graduates are also encouraged to apply.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Job Responsibilities:

• Plan and conduct marketing activities for diverse range of industries / customers for hire purchase products, leasing facilities, trade finance, etc.
• Develop and maintain good relationship with existing customers, suppliers and vendors
• Conduct site visitation to customers, suppliers or vendors on regular basis
• Compile financial data and market information to perform credit assessment and analysis.
• Aggressively obtain new business opportunities to achieve assigned budget / target

Requirements:

• Bachelor's Degree in Accounting, Finance, Marketing, Business Administration or equivalent
• Strong analytical mind, observant and good communication skills
• Mature personality with right attitude, ability to work independently and good interpersonal skills
• Fresh graduates are encouraged to apply as comprehensive training will be provided
• Possess a valid driving license
• Available locations: Kuala Lumpur, Batu Pahat, Johor Bahru, Alor Setar, Penang, Melaka, Kuantan, Bintulu, Miri, Sandakan & Tawau

Perks & Benefits

• 16% employer EPF contribution
• Allowance (mobile, parking, etc.)
• Career progression with trainings provided
• Staff benefits inclusive medical, insurance, dental and optical

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

職責：

• 制定並實施有效的策略銷售和行銷計劃，以實現銷售目標。
• 瞄準新的潛力並維護現有客戶。
• 透過定期拜訪來維持與重要客戶的融洽關係；探索具體需求；期待新的機會。
• 監控及跟進銷售收款。
• 透過收集、分析和總結數據和趨勢來收集市場資訊。
• 與生產部門就計劃、調度和技術知識進行聯絡。

要求：

• 候選人必須至少擁有任何領域的高中 STPM/“A”級/U Pre-U 資格。
• 所需語言：馬來語、英語、華語（首選，該職位要求候選人與說華語的客戶互動）
• 該職位需要至少 2 年相關領域的工作經驗。
• 最好是化學/行銷/業務開發或同等專業的初級行政人員。
• 良好的溝通能力。
• 獨立、足智多謀，能夠在激烈的競爭環境中接受挑戰
• 個性開朗，能夠與各個層次的人互動。
• 需要本地/海外出差。
• 也鼓勵應屆畢業生申請。

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 個人發展機會

主要責任

• 創建技術解決方案的設計以解決業務問題並嘗試新系統的組件以提高效率
• 在工作過程中與客戶和專案負責人聯繫，以確定和評估使用者和業務需求
• 確保文件清晰、準確，其中可能包括業務要求、客戶要求和技術規格等方面，並以報告的形式編寫調查結果
• 確保所有文件均安全保存並可供將來參考
• 協助新版本的發布，並批准所有使用者驗收測試
• 監督新系統的實施，包括資料遷移
• 促進與整體用戶就可能出現的生產問題的狀態進行專業和持續的溝通，並告知他們解決問題的方法
• 研究 IT 系統的使用方式，並提出系統改進和效率的建議
• 與開發團隊合作建構永久修復的設計和規範
• 與客戶溝通成本（如果有）和時間表並跟進以確保及時交付
• 在推出之前測試產品以確保其滿足用戶要求、技術良好且不會影響現有模組，
• 透過提出新功能或服務來追加銷售並為客戶創造價值。

要求

• 學士學位、研究生文憑、專業學位
• 具有使用關聯式資料庫的強大技能
• 較強的技能和快速排除問題的能力，並能及時獨立找到解決方案
• 對 IT 流程有豐富的了解並願意不斷更新知識
• 能夠同時處理多個任務，同時處理多個問題
• 能夠在很少或沒有監督的情況下執行任務

津貼和福利

• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Specific Location

Mid-Valley, Bangsar

Perks & Benefits

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

多年經驗

3年

具體位置

谷中城, 孟沙

津貼和福利

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

We are looking for an ambitious and energetic Business Development Executive to join our organisation.

Job Descriptions:

·         Understudy a team of business development professionals.

·         Confident and well presented

·         Eager to learn and be part of a successful team

·         Must have effective skills using Microsoft suite of programs.

Requirements: -

·       Bachelor’s Degree in Business Studies or Management or Property and Facility Management

·       Ability to fluently speak, read and write in English is required

·       At least 3 year(s) experience

Salary Range: RM3000.00 to RM4000.00 (To be negotiated depending on experience)

Perks & Benefits

• Medical insurance

我們正在尋找一位雄心勃勃、充滿活力的業務發展主管加入我們的組織。

工作介紹：

· 學習業務發展專業團隊。

· 自信且表現出色

· 渴望學習並成為成功團隊的一員

· 必須具備使用微軟程式套件的有效技能。

要求： -

· 商業研究或管理或財產和設施管理學士學位

· 具備流利的英語說、讀、寫能力

· 至少 3 年經驗

薪資範圍：RM3000.00 至 RM4000.00 (依經驗協商)

津貼和福利

• 醫療保險

About the Role:

We are looking for a  Specialist, Vendor Operations to be based in Bangsar South. This role will be reporting to the Lead, Commercial Projects. The department generally is responsible for vendor program strategy, projects, and  implementation.

Responsibilities include, but are not limited to:

• Grow performance metrics of long tail accounts including operations, commercial performance, internal tools, systems, and any other special projects.
• Improve vendor performance by preparing and leading strategic projects.
• Launch moonshots with insights and recommendations into vendor behavior to ensure higher efficacy of initiatives and future roadmap development.
• Ability to work with different teams (inter and intra-department) to ensure smooth vendor journey and high quality of vendor experience within the platform.
• Accurate and timely reporting and resolution of issue resolution and key operational results.
• Give detailed attention, oversee and drive program strategy, project delegation, and program implementation.

People Development (for People Managers)  & Collaboration (for Individual Contributor):

• Brainstorm during ideation sprints to resolve project challenges.
• Ability to work autonomously.
• Continuous curiosity in connecting the dots tackling the bigger picture.

Key Competencies

• Quantitative mindset & proven analytic capabilities. Should be able to collect, organize, analyze a significant amount of information accurately.
• Self-Leadership through being proactive and independent.
• Highly motivated and excellent team player.
• Excellent problem-solving skills and capable of executing and following through on projects.
• Fast learner who is adaptable to various project initiatives.