Total 26 Senior Executive level Information Technology job vacancies in kuala lumpur

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

About the Team:

This team is part of the Global Customer Service function, where it is at the heart of managing and balancing risk and reward for our global platform. We work closely with all our key stakeholders, such as Compliance, Product, Customer Service, Marketing, Finance, and Payment Operations to successfully launch various global products while understanding the associated risks and management strategies for business growth.

About the Opportunity:

The successful candidate will have fraud & risk experience in a global environment, with proven track record of managing fraud risk operational teams. You’ll own the establishment of the fraud risk team in Kuala Lumpur, Malaysia, including recruitment, establishing fraud processes, policies, and procedures/guidelines.

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of our products and features while building the fraud risk culture and risk management strategies.

What You’ll Be Doing:

• Complete comprehensive investigation using various tools and be accountable for all information researched and contained in each case file.
• Ensure confidentiality of all information collected during investigation.
• Review customer transactions to identify fraudulent activities such as account take over, friendly fraud, identity theft and similar acts/risks.
• Contact customer via phone and/or email to validate the transactions activities and account information.
• Resolve customer issues within the scope of existing service level agreements.
• Investigate chargebacks / fraud claims and provide analysis on loss trends.
• Analyze trading and behavioral patterns and report suspicious accounts to prevent losses and detect fraud.
• Develop healthy partnerships with internal and external stakeholders to enhance investigative processes and minimize the company's risk; and prepare a comprehensive investigation report for all cases.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Generate suspicious activity reports and risk management reports for Managers.

What We Look For In You:

• Minimum Degree in accounting, finance, business administration, criminology, or other disciplines.
• 2 - 4 years of relevant fraud investigation experience.
• Fraud detection/risk management experience in the banking, financial and/or fintech sector.
• Strong ability to find fraud patterns, trends, and possess critical thinking skills.
• Experience with different payment methods and platforms.
• Ability to learn new technology tools quickly.
• Willingly to work according to given shift schedule to support 24x7 operations.
• Good communication skills in both verbal and written for English and Chinese (Mandarin).
• Experienced in customer service is a plus.

Nice to Haves:

• You either are already or are eager to become an expert in the blockchain and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate.
• Training/Experience in blockchain analytic tools (e.g.: Eliptic).
• Experience working with teams across offices and time zones.
• Fraud Risk Certification (CIPFA) is preferred or equivalent.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Fitness membership

Responsibilities: 

1. Draft and / or review legal documents / contracts related to the businesses of the Company, including agreements, correspondences and any other documents in relation to conveyancing, litigation, corporate and commercial transactions;
2. Conduct legal research and to keep abreast of new laws and regulations applicable to the Company and its businesses and advise the management on any potential legal issues / risks arising there from;
3. Review, recommend and/or develop policies, procedures or guidelines for the Company and/or its respective business unit s to ensure compliance with the new laws and regulations;
4. Liaise with external legal counsels/ consultants;
5. Act as the custodian of all legal documents and ensure proper filing of these legal documents;
6. Provide prompt updates and reports as may be requested by the HOD / management;
7. Ad-hoc assignments as may be assigned by the HOD/ management.
 

Specific Skills and Attributes:

1. Minimum 3 years of working experience in a legal firm and / or as in-house counsel for the post of assistant manager OR minimum 3 years of working experience for the post of senior executive.
2. Excellent interpersonal, communication and management skills with high level of integrity and confidentiality.
3. Analytical, meticulous and able to meet tight deadlines with a strong sense of responsibility and urgency.
4. Excellent command of verbal and written English and Bahasa Malaysia.
5. Able to work independently and as a team player.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal leave

JOB OBJECTIVE
To implement and deliver the creative designs concepts across various mediums (print and digital) and to communicate ideas, messages or information  effectively  that meet the needs and objectives of MTDC promotion and  branding.

JOB  RESPONSIBILITIES 

1.     Participates in the formulation of Budget and Department Plan and plans own monthly and weekly work  schedule.

2.     Establishes personal PRls and ensures their  attainment.

3.     Conceptualisation & Design:

• Develop creative concepts, ideas, graphic & visual designs for marketing collaterals, social media, website based on project requirements, brand guidelines, and target  audience.
• Develop creative concepts and storyboard for video  production.
• Translate conceptual ideas into tangible design solutions across various mediums, including print and digital.

4.     Creative Design:

• Design marketing collateral (brochures, flyers, posters, banners , buntings and other promotional materials) especially for MTDC Brand  Campaign.
• Create visual assets for digital platforms (social media graphics, website banners, email newsletters, and digital advertisements).
• Prepare print-ready artwork files for various printing methods, including  offset printing, digital printing, and large-format  printing.

5.     Multimedia Creation:

• Collaborate with stakeholders to develop creative concepts and storyboard for video production.
• Produce high quality video and content editing by utilising necessary resources to create compelling narratives and promotional  materials.

6.     Website Design and Management:

• Collaborate with developers and product managers to implement designs that balance aesthetics with functionality  and technical feasibility.
• Update the website content and keep updated with design  trends.

7.     Able to manage multiple design projects, prioritizing tasks, meeting deadlines, and ensuring deliverables meet quality  standards.

8.     Support Event Management & Promotion and Stakeholders Relation  Teams

Perks & Benefits

• Employee equity
• Nearby public transport
• Flexible working hours
• Medical insurance
• Personal leave

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for Senior Java Software Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities:

1. Design solutions involving integration with multiple systems and services.

2. Develop high volume, high performance, low latency and reliable mission critical applications.

3. Write maintainable, robust, and testable code.

4. Perform code and test case review.

5. Implement processes, solutions or tools to improve software delivery and quality.

6. Able to adopt latest software development trends and industry best practices.

7. Responsible for building and managing the team.

Qualifications:

1. Bachelor’s or Master’s degree in computer science or relevant fields.

2. Software development experience in the finance, payment or banking industry is preferred.

3. Excellent social, communication, presentation and leadership skills.

4. Excellent knowledge in Java and one other programming language.

5. Excellent knowledge of Relational Databases, SQL and ORM technologies.

6. Strong foundation in frameworks such as Spring, jUnit, etc.

7. Able to work in a fast paced and result driven environment.

8. Experienced in team management.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

描述：
馬來西亞 TANG 國際教育集團正在尋找一位熱情且技術精湛的人士加入我們的團隊，擔任 IT 兼培訓主管。理想的候選人將擁有強大的 IT、線上教學背景和出色的溝通能力。由於我們公司與中國和馬來西亞的客戶有廣泛的業務往來，因此精通中文和馬來語是至關重要的。

職責：

• 線上教學：為企業客戶開展線上培訓課程，重點培訓IT技能和知識。創造引人入勝且資訊豐富的內容以促進學習。
• 客戶溝通：以友善、外向的方式與客戶進行有效的溝通。解決他們的詢問、疑慮，並根據需要提供技術支援。
• 問題解決：解決客戶面臨的應用程式和 IT 相關問題。提供及時有效的解決方案，確保系統和應用的順利運作。
• 培訓交付：根據需要向公司員工提供培訓課程，確保他們具備有效履行職責所需的 IT 技能和知識。
• 持續學習：隨時了解 IT 和線上教學方法的最新趨勢和發展。將新技術和新技術納入培訓計劃以提高有效性。
• 語言能力：利用中文和馬來語的能力促進與客戶和同事的溝通。根據需要翻譯文件和材料。
• 協作：與 IT 團隊密切合作，識別並解決技術問題。與其他部門合作，確保培訓計畫與公司目標一致。

要求：

• 計算機科學、資訊科技或相關領域的學士學位。
  在線上教學和 IT 支援方面擁有豐富的經驗。
• 較強的溝通和人際交往能力。
• 能夠有效地排除和解決技術問題。
• 必須精通中文和馬來語。
• 願意在國內和中國出差參加客戶會議和培訓課程。
• 個性開朗、友善，熱衷於幫助他人學習。
• 能夠有效適應快節奏的環境和多任務。
• 願意根據需要接受培訓和發展。

好處：

• 有競爭力的薪資待遇。
• 職涯發展和晉升的機會。
• 提供培訓以提高技能和知識。
• 充滿活力和支持性的工作環境。

加入馬來西亞 TANG 國際教育集團，成為充滿活力的團隊的一員，致力於為客戶提供優質教育和支援。立即申請並釋放您作為 IT 兼培訓主管的潛力！

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 事假
• 個人發展機會

主要職責:

• 負責招聘
• 與相關機構保持聯繫，確保公司遵守當地勞工法和相關法定要求。
• 負責每月的工資處理和管理。
• 更新和維護員工個人檔案、人力資源記錄、公司政策和指示。
• 按時進行每月法定申報工作，向政府機構（LHDN、KWSP、SOSCO）提交申報，並確保始終遵守所有法定要求。
• 處理外籍員工申請、許可證續約、離職備忘錄、FOMEMA等全部程序。
• 準備每月和年度公司人力資源、工資和相關人力資源報告。
• 執行人力資源內部控制政策和程序，以與公司方向一致。
• 解答員工有關人力資源政策和程序的問題。
• 執行上級/管理層指派的其他臨時職責。

工作要求：

• 流利的英語、普通話和馬來語口語和書寫能力。
• 在任何時候都能保護公司資訊和利益。
• 能夠立即開始工作將是一個額外的優勢。
• 全職職位。
• 工作地點在Midvalley。

資格要求：文憑/高級文憑（必須）

經驗：最少2年（必須）

—————————————————————————————————

Main Duties & Responsibilities：

• To be responsible for Recruitment
• To be responsible for monthly payroll processing and administration.
• To maintain update & maintain employee personal files, HR records, Company policies and directives.
• To Perform monthly statutory submissions to government authorities (LHDN,KWSP,SOSCO) and ensure all statutory requirements are adhered to at all times.
• To handle full procedure for foreign workers application, permit renewal, check out memo, fomema, etc.
• Liaising with relevant authorities to ensure company's compliance with local Labour Laws and related statutory requirements.
• Preparing for monthly and annual company manpower, payroll and related HR reports.
• Administer HR internal control policies and procedures to align with corporate directions.
• Attend to all employees' queries pertaining to HR policies & procedures.
• Perform other ad-hoc duties as assigned by the superior/management.

Job Requirements:

• Good command in spoken and written English, Mandarin, and Bahasa.
• Ability to protect company information and interests at all times.
• Able to start work immediately will be an added advantage.
• Full time position.
• Working location in Midvalley.

Qualifications: Diploma/Advanced Diploma (Required)

Experience: Minimum 2 years (Required)

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

主要职责:

• 负责招聘
• 与相关机构保持联系，确保公司遵守当地劳工法和相关法定要求。
• 负责每月的工资处理和管理。
• 更新和维护员工个人档案、人力资源记录、公司政策和指令。
• 按时进行月度法定申报工作，向政府机构（LHDN、KWSP、SOSCO）提交申报，并确保始终遵守所有法定要求。
• 处理外籍员工申请、许可证续签、离职备忘录、FOMEMA等全部程序。
• 准备每月和年度公司人力资源、工资和相关人力资源报告。
• 执行人力资源内部控制政策和程序，以与公司方向保持一致。
• 解答员工有关人力资源政策和程序的问题。
• 执行上级/管理层指派的其他临时职责。

工作要求：

• 流利的英语、普通话和马来语口语和书写能力。
• 在任何时候都能保护公司信息和利益。
• 能够立即开始工作将是一个额外的优势。
• 全职职位。
• 工作地点在 Midvalley。

资格要求：文凭/高级文凭（必须）

经验：最少2年（必须）

—————————————————————————————————

Main Duties & Responsibilities：

• To be responsible for Recruitment
• To be responsible for monthly payroll processing and administration.
• To maintain update & maintain employee personal files, HR records, Company policies and directives.
• To Perform monthly statutory submissions to government authorities (LHDN,KWSP,SOSCO) and ensure all statutory requirements are adhered to at all times.
• To handle full procedure for foreign workers application, permit renewal, check out memo, fomema, etc.
• Liaising with relevant authorities to ensure company’s compliance with local Labour Laws and related statutory requirements.
• Preparing for monthly and annual company manpower, payroll and related HR reports.
• Administer HR internal control policies and procedures to align with corporate directions.
• Attend to all employees’ queries pertaining to HR policies & procedures.
• Perform other ad-hoc duties as assigned by the superior/management.

Job Requirements:

• Good command in spoken and written English, Mandarin, and Bahasa.
• Ability to protect company information and interests at all times.
• Able to start work immediately will be an added advantage.
• Full time position.
• Working location in Midvalley.

Qualifications: Diploma/Advanced Diploma (Required)

Experience: Minimum 2 years (Required)

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

工作職責：

• 為WAP平台上的手機遊戲訂製Google、百度、今日頭條、360、搜狗等搜尋引擎和騰訊、頭條、百度、Facebook、Twitter等資訊流行銷平台的廣告策略。
• 執行SEM推廣計劃並監控和優化廣告
  表現。
• 管理和維護競價排名帳戶，根據行業特點及時調整，優化各種關鍵字質量，追蹤每日消費流量，綜合考慮關鍵字與行業的相關性、客戶興趣、呈現形式等。
• 即時監控廣告效果，並根據各搜尋引擎的競爭狀況及時調整。
• 追蹤分析傳入流量的相關性，撰寫階段數據報告，並提出後續優化方案。
• 分析市場趨勢和競爭對手的廣告策略和管道，並根據分析結果制定有效的最佳化。
• 負責各通路及官網SEM帳號的日常管理，不斷提升及擴大SEM流量及績效。
• 對SEM項目進行數據分析，不斷辨識項目中存在的問題。

工作要求：

• 約2年相關產業經驗，熟悉搜尋引擎及資訊流廣告業務及後台管理，熟練操作相關配套軟體。
• 豐富的SEM理論知識與實務經驗，包括帳戶設定、結構優化、推廣成本控制、關鍵字品質提昇技巧。
• 精通搜尋引擎關鍵字廣告模式，熟悉中文搜尋引擎，有實際操作經驗。
• 熟悉百度資訊流、今日頭條新聞流、騰訊資訊流廣告投放，熟練管理資訊流廣告平台。
• 對數據變化高度敏感，思維活躍，具備強大的團隊合作、溝通、分析能力。

• 薪資將與經驗和資格相稱。
• 良好的國語溝通和寫作能力是必須的。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

Job Responsibilities:

• Customize the advertising strategy for search engines such as Google, Baidu, Toutiao, 360, Sogou, and information flow marketing platforms such as Tencent, Toutiao, Baidu, Facebook, Twitter for mobile games on the WAP platform.
• Execute SEM promotion plans and monitor and optimize advertising
  performance.
• Manage and maintain bidding ranking accounts, adjust them promptly based on industry characteristics, optimize various keyword qualities, track daily consumption traffic, and consider the relevance of keywords to the industry, customer interest, and presentation formats comprehensively.
• Monitor advertising performance in real-time and make timely adjustments based on the competitive situation on respective search engines.
• Track and analyze the relevance of incoming traffic, write stage data reports, and propose follow-up optimization plans.
• Analyze market trends and competitors' advertising strategies and channels, and develop effective optimizations based on the analysis results.
• Responsible for the daily management of SEM accounts on various channels & official websites, continuously improve and expand SEM traffic and performance.
• Conduct data analysis for SEM projects and continuously identify existing issues within the projects.

Job Requirements:

• Approximately 2 years of relevant industry experience, familiarity with search engine and information flow advertising business and backend management, and proficiency in operating related supporting software.
• Rich theoretical knowledge and practical experience in SEM, including account setup, structural optimization, promotion cost control, and keyword quality improvement techniques.
• Proficient in keyword advertising models of search engines, familiar with Chinese search engines, and have practical operational experience.
• Familiar with advertising placements on Baidu Information Flow, Toutiao Information Flow, and Tencent Information Flow, and proficient in managing information flow advertising platforms.
• Highly sensitive to changes in data, active thinking, and possess strong teamwork, communication, and analytical skills.

• Salary will be commensurate with experience and qualification.
• Strong communication & writing skills in Mandarin is a must.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

我們目前正在尋找一位經驗豐富的系統分析師加入我們的香港專案團隊，負責新加坡和馬來西亞的銀行客戶專案。

在此職位上，您將被期望：

• 與銀行客戶聯絡並收集用戶需求
• 將使用者需求轉化為技術規格文件並確定操作可行性。
• 將開發工作分配給深圳的開發商
• 執行程式碼審查
• 制定軟體驗證計劃和品質保證程序。
• 交付前執行端到端測試。

要求：

• 至少擁有電腦科學/軟體工程專業證書/高級文憑/學士學位或同等資格。
• 至少 5 年軟體工程經驗。銀行 IT 解決方案領域的工作經驗或外匯知識將是一個額外的優勢。
• 對軟體架構和微服務有基本的了解。
• 程式語言： Java，具有基於J2EE 的分散式應用程式的經驗（包括多執行緒、JDBC/JPA、JMS、JAX-WS、REST 服務、SOAP Web 服務、Java 訊息服務、Spring、JVM 和垃圾收集器調優等）。
• 資料庫： DB2、Oracle、MySQL
• 語言要求：必須精通普通話，因為該職位需要每天與深圳同事溝通。

津貼和福利

• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 開放文化

We're currently looking for an experienced System Analyst to join our project team from Hong Kong to work on a banking customer's project in Singapore and Malaysia.

In this role, you will be expected to:

• Liaise with the banking customer and gather user requirement
• Convert the user requirement to technical specification document and determine operational feasibility.
• Assign the development work to developers in Shenzhen
• Perform code review
• Develop software verification plans and quality assurance procedures.
• Perform end-to-end testing before delivery.

Requirements:

• Possess at least a Professional Certificate/ Advance Diploma/ Bachelor's degree in Computer Science/ Software Engineering or equivalent qualification.
• At least 5 years experience in the software engineering role. Working experience in the banking IT solutions field or Forex knowledge will be an added advantage.
• Basic understanding of software architecture, and microservices.
• Programming Language: Java with experience with J2EE based distributed applications (including Multi-Threading, JDBC/JPA, JMS, JAX-WS, REST services, SOAP web services, Java Message Service, Spring, JVM & Garbage collector tuning, etc).
• Database: DB2, Oracle, MySQL
• Language requirement: Proficiency in the Mandarin language is a MUST as this position will be required to communicate with Shenzhen colleagues on a daily basis.

You may also contact us at +603-2276 2929/ 3939 to understand more about the job.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Open culture

Requirements:

• Recognized university degree in Computer Science, Information Technology, Business Information Systems or related fields
• Minimum 3-5 years’ working experience
• Knowledge in relevant operating system, computer hardware/software, programming
• Good troubleshooting and problem-solving skills
• Effective communication and interpersonal skills

Job Purpose:

Develop and implement all Information Technology (IT) and Record Management (RM) activities to ensure smooth running of the operations, within the limits of requirements, specifications, costs and timelines.

Key Accountabilities:

1.       Strategy and Plans

• Develop and implement IT and RM strategy and plans in line with business strategy in maximizing value creation. Define company and users’ requirement and yearly budget required for the implementation.

2.       IT Management

• Develop, implement and manage requirement for information technology, computer systems, applications, software, hardware and other related areas which may include providing advisory and training to users, resolving issues and problems, managing security and access of network and backup system, conducting evaluation and upgrade exercise of IT system to ensure adequacy and operating effectiveness to meet users' requirements.
• Research on industry future trends and best practices; identify and implement improvement opportunities using innovative and advanced techniques including digital to drive cost-benefit improvements.
• Act as a central body to manage a master list and keep track of all IT assets, computer systems, applications, software, hardware available in the company; consolidate and prepare Fixed Asset (FA) report to accurately capture asset value and proper tagging of assets, conduct periodical asset verification exercise to ensure integrity of reporting.
• Liaison between internal users and service providers or vendors on any company specific requirement in managing risk to overall system security.

3.       Record Management

• Create, manage, and maintain a fit for purpose record management system and process from records creation, classifications, security & accessibility, preservation through to disposal, complying to company's policies and procedures and regulatory requirement in order safeguard company’s interest.
• Manage and track the operationalization of record management in the company and maintain a proper process for knowledge retention in order to maximize effectiveness of the Record Management system.

4.       Business Continuity Management

• Coordinate the implementation of Business Continuity and Disaster Recovery plan to ensure continuity of business operations while minimizing business downtime, opportunity and financial losses and/or adverse business reputation impact during disaster or crisis.

5.       Improvement and Sustainability

• Implement improvement initiatives to support sustainability of information technology and record management delivery through adoption of industry best practices, technological and digital advancement to maximize value creation.

6.       Other Duties as Assigned by the Company

• Plan and execute all other duties as assigned by the company.

Generic Accountabilities:

1.       Networking and Relationship Building

• Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.       Good Governance

• Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.       Mindset, Behavior & Culture

• Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.       Leadership & Capability Development

• Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.       HSE Policies and Code of Conduct

• Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance