Customer Service job vacancies in Shah Alam now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 22 Customer Service job vacancies in Shah Alam

Customer Service Coordinator

Full-time
Shah Alam, Selangor
Customer Service
6 days ago

Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007. 

Customer Service Coordinator / 客戶服務協調員

Full-time
Shah Alam, Selangor
Customer Service
6 days ago

Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007. 

Vending Machine Service Technician

Full-time
Shah Alam, Selangor
Maintenance / Repair
6 days ago

Company Overview
Yes Health Sdn Bhd was founded on the belief that quality health food and supplements should not cost an arm and a leg. By developing our own line of health products and dispensing through our Vending Machine, we are able to offer much affordable products of uncompromised quality and efficacy. Our team is comprised of qualified health professionals including doctors, pharmacists and nutritionists who are profoundly dedicated to serving in the best interest of our customers' well-being.

Trusted, Quality, and Effective Products

YesHealth products are based on research-proven ingredients, manufactured by reputable manufacturers overseas and locally. All YesHealth products are approved by the Malaysia Ministry of Health National Pharmaceutical Regulatory Agency (NPRA) or Food Safety and Quality Division (FSQD).

Affordable Prices

We strive to price our products lower than what's available in the market. By using YesHealth's proprietary smart vending machine, we are able to eliminate layers of costs and margins. Hence, making our supplements less pricey.

Alternative Retail & Marketing Solutions (ARMS)

An interactive and integrated dispensing machine, allowing the public to purchase health products conveniently at the best price 24/7. ARMS dispensing machine is informative, instantaneous, and can soon be found in more than 100 locations in Malaysia.

SALES & TECHNICAL SUPPORT EXECUTIVE

Full-time
Shah Alam, Selangor
Sales / Marketing
1 week ago

Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.

Assistant Supervisor, Service & Maintanence

Full-time
Shah Alam, Selangor
Manufacturing / Production
1 week ago

Unique Fire Industry is an ISO certified, multiple award-winning fire safety equipment company that has a passion to see that every home and workplace is adequately protected against fire. We elevate our customer’s fire prevention capabilities by equipping them with adequate knowledge and solutions.

 

With a history of 25 years and counting, our humble journey began back in year 1997, where we first set foot in the industry as a fire safety equipment supplier on a beginner’s scale. After 10 years of consistent quality production, we obtained our ISO certification in year 2007 and very quickly expanded to building our second factory sitting at a much larger scale in 2008 and this factory is used to manufacture Unique Fire’s complete line of portable fire extinguishers.

 

In 2013, Unique Fire took a quantum leap forward with the completion of our current office, factory and warehouse centralized in one location at Kota Kemuning, Shah Alam. In line with that, we’ve also obtained our TNB SGP Certification (year 2014 & 2018) and in no complacency, we’ve also achieved our first UL Approval with our priced product UNIQUE227 (HFC-227ea) and we’re proud to say that till date we are recognized as one of the market leaders in Malaysia.

Executive, Service Organization (NDS Team) / 服務組織主管(NDS 團隊)

Full-time
Shah Alam, Selangor
Business Management / Project / Planning
2 weeks ago

About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.

Executive, Service Organization (NDS Team)

Full-time
Shah Alam, Selangor
Business Management / Project / Planning
2 weeks ago

About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.

Sales & Service Coordinator (IWK)

Full-time
Shah Alam, Selangor
Engineering
2 weeks ago

WE HAVE ALMOST 40 YEARS OF EXPERIENCE IN PUMP & SYSTEM INDUSTRY THAT ALLOW US TO PROVIDE EFFECTIVE PUMP DIAGNOSE AND REPAIR SERVICES. WE HAVE A COMPETENT TEAM OF HIGHLY SKILLED PROFESSIONAL ENGINEERS, TECHNICIANS AND CRAFTSMAN IN EACH RESPECTIVE FIELD. WE ARE CAPABLE TO PROVIDE THE ACCURATE SOLUTIONS TO YOU IN THE FASTEST TIME.

Sales & Service Coordinator (IWK) / 銷售與服務協調員 (IWK)

Full-time
Shah Alam, Selangor
Engineering
2 weeks ago

WE HAVE ALMOST 40 YEARS OF EXPERIENCE IN PUMP & SYSTEM INDUSTRY THAT ALLOW US TO PROVIDE EFFECTIVE PUMP DIAGNOSE AND REPAIR SERVICES. WE HAVE A COMPETENT TEAM OF HIGHLY SKILLED PROFESSIONAL ENGINEERS, TECHNICIANS AND CRAFTSMAN IN EACH RESPECTIVE FIELD. WE ARE CAPABLE TO PROVIDE THE ACCURATE SOLUTIONS TO YOU IN THE FASTEST TIME.

SALES & TECHNICAL SUPPORT EXECUTIVE / 銷售和技術支援主管

Full-time
Shah Alam, Selangor
Sales / Marketing
3 weeks ago

Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.

CUSTOMER EXPERIENCE EXECUTIVE / 客戶體驗主管

Full-time
Shah Alam, Selangor
Others
4 weeks ago

About us

Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data.

In today's fast-paced business world, companies are constantly looking for ways to enhance their performance and stay competitive on a global scale. That's where a BPM service provider like us comes in. We help organizations lower their costs, tap into specialized skills, stay up-to-date with the latest tech and regulations, run more efficiently, and focus their resources on their core business. If you're looking for a career that's all about making a real impact, Daythree is the place to be!

 

Why join us

Join our enthusiastic and forward-thinking team, where we blend fresh insights with proven expertise to enhance our customers' operational success. From initial design through to execution, we create effective strategies to uphold and exceed industry service level standards.

Our impressive collection of awards reflects our unwavering dedication to enhancing customer experiences through innovative technology. If you're looking for a dynamic and innovative workplace, we're the right fit for you.

So, drop us your CV and Let’s Chat!

 

#WeAreDaythree #LifeAtDaythree

CUSTOMER EXPERIENCE EXECUTIVE

Full-time
Shah Alam, Selangor
Others
4 weeks ago

About us

Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data.

In today's fast-paced business world, companies are constantly looking for ways to enhance their performance and stay competitive on a global scale. That's where a BPM service provider like us comes in. We help organizations lower their costs, tap into specialized skills, stay up-to-date with the latest tech and regulations, run more efficiently, and focus their resources on their core business. If you're looking for a career that's all about making a real impact, Daythree is the place to be!

 

Why join us

Join our enthusiastic and forward-thinking team, where we blend fresh insights with proven expertise to enhance our customers' operational success. From initial design through to execution, we create effective strategies to uphold and exceed industry service level standards.

Our impressive collection of awards reflects our unwavering dedication to enhancing customer experiences through innovative technology. If you're looking for a dynamic and innovative workplace, we're the right fit for you.

So, drop us your CV and Let’s Chat!

 

#WeAreDaythree #LifeAtDaythree

Technical Service & Commissioning Engineer / 技術服務及調試工程師

Full-time
Shah Alam, Selangor
Engineering
1 month ago

OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.

With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.

The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.

Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.

Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.

Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.

Technical Service Engineer (Shah Alam)

Full-time
Shah Alam, Selangor
Engineering
1 month ago

OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.

With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.

The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.

Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.

Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.

Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.

Technical Service & Commissioning Engineer

Full-time
Shah Alam, Selangor
Engineering
1 month ago

OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.

With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.

The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.

Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.

Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.

Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.

Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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