Customer Service job vacancies in Shah Alam, Selangor - Klang, Selangor now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 68 Customer Service job vacancies in Shah Alam, Selangor - Klang, Selangor

Customer Service Executive / 客戶服務主管

Full-time
Klang, Selangor
Customer Service
4 days ago

Cadee Distributions Sdn Bhd was established in 2000 with the main goal of offering to the worldwide market a total logistic and complete intermodal transportation system. As our services involve all methods of shipping to and from all parts of the world, we have a vast network that ensures the goods being transported are monitored and handled throughout the entire transport chain with a high level of professionalism and commitment. We offer the most efficient and flexible services to our clients. Our favourable rates combined with our experience and know-how are in line with current trade practices, thus giving us the edge against many other global competitors. We pride ourselves as a strong player in the industry by upholding these values: Individuality - to meet the unique requirements of each client. Flexibility - to work out a focused solution with our clients hand in hand. Efficiency - smart and efficient decision making at the point of need. Liberty - local autonomy to allow for responsive and innovative service. Globalization service - global leverage coupled with local responsiveness. Compliance in the industry is important and we adhere to the following governing bodies: FMFF - Federation of Malaysia Freight Forwarders SFFLA - Persatuan Ejen-ejen Penghantaran Dan Logistik Selangor

Freight Forwarding Customer Service Executive - Sea Freight

Full-time
Klang, Selangor
Transportation / Logistics
5 days ago

Welcome to Worldgate! Worldgate has years of experience applying practical creativity to develop optimal operations and logistics solutions. Our industry knowledge and technical capabilities enable us to implement the most advanced supply chain solutions in use today. Worldgate operates throughout globally with a network of operating centers and facilities across the continents. We optimise our client’s demands by enhancing & integrating multiple logistic capabilities starting from material and product collection, warehousing, value added services, distribution and cross docking. We partner with our customers to create logistical solutions that reduce costs and support long-term growth and profitability. Our services includes: - International Air Freight - International Sea Freight -Trucking & Distributions - Warehousing - Project Cargo - Customs Brokerage - Supply Chain Management - Value Added Services

Freight Forwarding Customer Service Executive - Sea Freight / 貨運代理客戶服務主管 - 海運

Full-time
Klang, Selangor
Transportation / Logistics
5 days ago

Welcome to Worldgate! Worldgate has years of experience applying practical creativity to develop optimal operations and logistics solutions. Our industry knowledge and technical capabilities enable us to implement the most advanced supply chain solutions in use today. Worldgate operates throughout globally with a network of operating centers and facilities across the continents. We optimise our client’s demands by enhancing & integrating multiple logistic capabilities starting from material and product collection, warehousing, value added services, distribution and cross docking. We partner with our customers to create logistical solutions that reduce costs and support long-term growth and profitability. Our services includes: - International Air Freight - International Sea Freight -Trucking & Distributions - Warehousing - Project Cargo - Customs Brokerage - Supply Chain Management - Value Added Services

Professional Service Consultant / 專業服務顧問

Full-time
Selangor, Selangor
Information Technology
5 days ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

Professional Service Consultant

Full-time
Selangor, Selangor
Information Technology
5 days ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

Project & Service Engineer / 專案及服務工程師

Full-time
Selangor, Selangor
Engineering
6 days ago

Established in 2009, APEQ Process is a Malaysian engineering firm dedicated in providing 3S concept (Sales, Services and Spare-parts) to our valuable customers. We are capable of designing process system and contributing solutions, in addition to supplying process components and sharing technical know-how with our customers.

We serve a plethora of customers from various industries, including food/ beverages segment, chemical, and general industries in South East Asia. We are dedicated to deliver, share and serve our valuable customers with experience, knowledge and integrity.

Project & Service Engineer

Full-time
Selangor, Selangor
Engineering
6 days ago

Established in 2009, APEQ Process is a Malaysian engineering firm dedicated in providing 3S concept (Sales, Services and Spare-parts) to our valuable customers. We are capable of designing process system and contributing solutions, in addition to supplying process components and sharing technical know-how with our customers.

We serve a plethora of customers from various industries, including food/ beverages segment, chemical, and general industries in South East Asia. We are dedicated to deliver, share and serve our valuable customers with experience, knowledge and integrity.

Customer Service Coordinator

Full-time
Shah Alam, Selangor
Customer Service
6 days ago

Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007. 

Customer Service Coordinator / 客戶服務協調員

Full-time
Shah Alam, Selangor
Customer Service
6 days ago

Document Technologies Sdn Bhd or better known as DTech, is a company that specializes in Document Solutions that can be a combination of hardwares, softwares and services that enhances office productivity and cost efficiency. Our greatest strength is our ability to provide Document Solutions that often combines innovative technologies and high quality services that are cost effective. Established in 2006, DTech has grown tremendously over the last 17 years. Since we started, we have been awarded the Sharp Platinum Award (Best Sales Partner in Malaysia) as well as the Sharp Best Service Award (Best Technical Service Provider in Malaysia) every year straight since 2007. 

Vending Machine Service Technician

Full-time
Shah Alam, Selangor
Maintenance / Repair
6 days ago

Company Overview
Yes Health Sdn Bhd was founded on the belief that quality health food and supplements should not cost an arm and a leg. By developing our own line of health products and dispensing through our Vending Machine, we are able to offer much affordable products of uncompromised quality and efficacy. Our team is comprised of qualified health professionals including doctors, pharmacists and nutritionists who are profoundly dedicated to serving in the best interest of our customers' well-being.

Trusted, Quality, and Effective Products

YesHealth products are based on research-proven ingredients, manufactured by reputable manufacturers overseas and locally. All YesHealth products are approved by the Malaysia Ministry of Health National Pharmaceutical Regulatory Agency (NPRA) or Food Safety and Quality Division (FSQD).

Affordable Prices

We strive to price our products lower than what's available in the market. By using YesHealth's proprietary smart vending machine, we are able to eliminate layers of costs and margins. Hence, making our supplements less pricey.

Alternative Retail & Marketing Solutions (ARMS)

An interactive and integrated dispensing machine, allowing the public to purchase health products conveniently at the best price 24/7. ARMS dispensing machine is informative, instantaneous, and can soon be found in more than 100 locations in Malaysia.

CUSTOMER SERVICE ASSISTANT

Full-time
Selangor, Selangor
Customer Service
6 days ago

ALMEDICO SDN BHD (also known as “ALM”) was incorporated on 2011 and became certified with ISO 13485 : 2003 Quality Management. The company aims to deliver affordable and high-quality medical products and devices where we have grown exponentially since its inception. Almedico now offers critical care products focusing on renal, liver, and cardiac care.

From its humble beginning, ALM has undertaken massive investment programmes that have enabled the company to supply to the private and Government medical centres in Malaysia under a few brands (OEM). In addition to our company’s core business operations in healthcare marketing, we also work very closely with many major pharmaceutical and healthcare manufacturers globally to provide satisfaction, value and innovation to our customers.

SALES & TECHNICAL SUPPORT EXECUTIVE

Full-time
Shah Alam, Selangor
Sales / Marketing
1 week ago

Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.

CUSTOMER SERVICE ASSISTANT / 客戶服務助理

Full-time
Selangor, Selangor
Customer Service
1 week ago

ALMEDICO SDN BHD (also known as “ALM”) was incorporated on 2011 and became certified with ISO 13485 : 2003 Quality Management. The company aims to deliver affordable and high-quality medical products and devices where we have grown exponentially since its inception. Almedico now offers critical care products focusing on renal, liver, and cardiac care.

From its humble beginning, ALM has undertaken massive investment programmes that have enabled the company to supply to the private and Government medical centres in Malaysia under a few brands (OEM). In addition to our company’s core business operations in healthcare marketing, we also work very closely with many major pharmaceutical and healthcare manufacturers globally to provide satisfaction, value and innovation to our customers.

Customer Care Officer

Full-time
Port Klang, Selangor
Transportation / Logistics
1 week ago

SPRINT LOGISTICS (M) SDN BHD has been in the logistics industry since 2005 with the main goal of providing Logistics requirements according to individual exporter and importer’s needs. As our services involve all methods of shipping to and from all parts of the countries, we have a vast network that guarantees our customers their goods are monitored and handled throughout the entire transport chain with the same level of commitment and professionalism where it be by Sea, Road or Air.

Customer Service Executive

Full-time
Klang, Selangor
Customer Service
1 week ago

Cadee Distributions Sdn Bhd was established in 2000 with the main goal of offering to the worldwide market a total logistic and complete intermodal transportation system. As our services involve all methods of shipping to and from all parts of the world, we have a vast network that ensures the goods being transported are monitored and handled throughout the entire transport chain with a high level of professionalism and commitment. We offer the most efficient and flexible services to our clients. Our favourable rates combined with our experience and know-how are in line with current trade practices, thus giving us the edge against many other global competitors. We pride ourselves as a strong player in the industry by upholding these values: Individuality - to meet the unique requirements of each client. Flexibility - to work out a focused solution with our clients hand in hand. Efficiency - smart and efficient decision making at the point of need. Liberty - local autonomy to allow for responsive and innovative service. Globalization service - global leverage coupled with local responsiveness. Compliance in the industry is important and we adhere to the following governing bodies: FMFF - Federation of Malaysia Freight Forwarders SFFLA - Persatuan Ejen-ejen Penghantaran Dan Logistik Selangor

Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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