Total 206 Customer Service job vacancies in Selangor

• 與客戶聯絡整箱/拼箱/出口運輸安排、文件和查詢。
• 與海運承運人、運輸公司、倉庫和當地供應商協調裝運安排和交貨。
• 確保準備報價時間基礎並提供足夠的細節和跟進。
• 參加並協助與客戶就相關事宜舉行室內會議。
• 與客戶建立並維持良好的關係。
• 處理和理解客戶的詢問並做出相應的回應。
• 每天與客戶聯絡以安排出貨。
• 每天與營運部門協調裝運安排。
• 承擔部門主管或管理層要求的任何其他職責。

- 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。

- 至少 2 年國際海運代理公司的工作文件和營運經驗。

- 了解海運整箱和拼箱文件（SI 到承運人以及運輸預警）、清關和國內運輸。空運經驗是額外優勢。

- 英語和馬來語流利，最好具備華語能力。
良好的團隊合作精神，獨立且自我激勵

-具有國際貿易術語解釋通則知識的候選人是一個額外的優勢。

-能夠獨立工作並承受壓力，並具有自信的技能水平

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假

We're a modern, progressive law firm in Kota Damansara, Selangor. We think differently and we've built a culture where individual skills and personalities can shine through. We believe that innovation comes from a culture of genuine equality and diversity. We are urgently recruiting a Receptionist to join and enhance our firm.

Responsibilities:

• Managing the front office reception area.
• Greet and welcome visitors / clients in a proffesional and friendly manner.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms, etc)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• To monitor and record incoming and outgoing couriers/ parcels/ documents.
• Manage office security by following safety procedures and controlling access via the reception desk.
• To provide general administrative support and to perform ad-hoc duties as and when required. 
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Requirements:

• Excellent interpersonal and communication skills. 
• Excel in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Punctual, professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Exemplary organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Additional certification in Office Management is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Company trips
• Personal development opportunities

職位概述（自然服務組織護理和HD組織規劃）

規劃服務組織（自然醫生和家庭護理醫生/自然女醫生）方向和專案執行。

主要職責

• 規劃、執行和組織組織活動和活動。
• 與其他部門密切合作開展合作項目。
• 協助規劃客戶服務和服務組織問題。
• 與目標受眾溝通，建立和發展公司和服務組織關係。
• 研究、研究和分析組織績效以及客戶服務和保留資料。
• 所需的資格、經驗和技能

候選人必須至少擁有文憑、學士學位

• 研究/行政/管理、行銷或同等學歷。
  所需技能：內容寫作、活動管理、創意、簡報、溝通技巧。
• 所需語言： 馬來語、英語
• 該職位需要至少1-2年相關領域的工作經驗。
• 最好是專門從事銷售和行銷/服務開發/活動或同等學歷的初級管理人員。
• 能夠使用 Microsoft Excel 和 Microsoft Word 準備 Power point 簡報和分析技巧
• 所需技能：溝通、內容寫作、活動管理、創造力、簡報。
• 自備交通工具並願意出差。
• 提供全職職位。

津貼和福利

• 津貼（旅費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會

Position Overview (Natural Service Organization Care and HD Organization Planning)

Planning in service organization (Natural Doctor & Homecare Doctor / Natural Doctress) direction and project execution.

Main Responsibilities

• To plan, execute and organize organization events and campaigns.
• To work closely with other departments on collaborative projects.
• Assist in planning of customer service & service organization issue.
• Communicate with target audiences to build and develop company & service organization relationships.
• Research, study and analyze organization performance and customer service & retention data.
• Qualifications, Experiences, and Skills Required

Candidate must possess at least a Diploma, Bachelor's Degree

• Studies/Administration/Management, Marketing or equivalent.
  Required skill(s): content writing, event management, creativity, presentations, Communication Skill.
• Required language(s): Bahasa Malaysia, English
• At least 1-2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Sales & Marketing/Service Development/Event or equivalent.
• Able to prepare Power point presentation and analysis skill by using Microsoft Excel and Microsoft Word
• Required Skill(s) : Communication, Content Writing, Event Management, Creativity, Presentation.
• Own transport and willing for travel.
• Full-Time position(s) available.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities

我們是一家現代化、先進的律師事務所，位於雪蘭莪州哥打白沙羅。我們以不同的方式思考，我們建立了一個可以發揮個人技能和個性的文化。我們相信創新來自真正平等和多元化的文化。我們正在緊急招募一名接待員來加入並增強我們公司的實力。

職責：

• 管理前廳接待區。
• 以專業和友好的方式迎接和歡迎訪客/客戶。
• 接聽、篩選和轉接來電。
• 確保接待區整潔、美觀，並配備所有必要的文具和材料（例如筆、表格等）
• 親自或透過電話/電子郵件提供基本且準確的資訊。
• 接收、分類及分發每日郵件/投遞。
• 監控和記錄傳入和傳出的快遞/包裹/文件。
• 透過遵循安全程序並透過接待台控制存取來管理辦公室安全。
• 提供一般行政支援並在需要時履行臨時職責。
• 訂購前台辦公用品並保留庫存。
• 履行其他文書接待員職責，例如歸檔、影印、轉錄和傳真。

要求：

• 優秀的人際溝通和溝通能力。
• Microsoft Office 套件中的 Excel。
• 使用辦公設備（例如傳真機和印表機）的實務經驗。
• 準時、專業的態度和儀表。
• 良好的書面和口頭溝通能力。
• 出現問題時能夠足智多謀、積極主動。
• 模範的組織能力。
• 多工處理和時間管理技能，能夠確定任務的優先順序。
• 客戶服務態度。
• 獲得辦公室管理的額外認證者優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 免費小吃/歡樂時光
• 公司旅行
• 個人發展機會

職責：

• 負責接聽和篩選電話、訊息和電子郵件。
• 加快處理客戶投訴，跟進確保解決方案達到客戶滿意。
• 根據需要承擔任何具體任務、臨時工作和相關職責。
• 協助課程培訓（線上課程）。
• 執行任何其他管理職能，包括每日和每月報告。
• 熟練的電腦技能（高級 MS Excel、PowerPoint、Word）。
  

要求：

• 候選人必須擁有任何領域的文憑/高級/高級/研究生文憑。
• 鼓勵應屆畢業生申請。
• 首選語言：普通話和英語，具有寫作和口語能力。
• 必須具備良好的人際溝通、溝通和客戶服務能力。
• 必須獨立、自律，具有強烈的職業道德和良好的個人組織能力。
• 能夠有效率地執行多任務
• 優秀的計劃和時間表能力
• 優先考慮能說流利普通話的候選人，因為該職位要求候選人與說普通話的客戶打交道。

好處：

• 高於市場平均薪資，並有醫療索賠和津貼
  
• 價值超過 RM100,000 的免費課程和培訓
  
• 為工作表現優異的人士提供獎勵旅遊

RESPONSIBILITIES:

• Responsible for answering & screening telephone calls, Messaging & Email.
• Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction.
• Undertake any specific assignments, ad-hoc jobs and related duties as when required.
• Assist in courses training (Online course).
• Perform any other administrative function including daily and monthly report.
• Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
   

REQUIREMENTS:

• Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
• Fresh graduates are encouraged to apply.
• Preferable language(s): Mandarin & English with writing and oral skills.
• Must have good interpersonal, communication and customer services skills.
• Must be independent, self-disciplined with a strong work ethic and well-organized individual.
• Capable to perform multi-tasking efficiently
• Excellent planning and time arrangement skills
• Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.

Benefits: 

• Above market average salary with medical claims and allowances
   
• Free courses and trainings worth more than RM100,000
   
• Incentive trips for those who excel in their work performance

Locations: 

• Ara Damansara
• Johor Bahru 

Key Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements

• Candidates must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicants must be willing to work on rotational shifts.
• Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
  
  

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities

地點：

• 阿拉白沙羅
• 柔佛州新山

主要責任：

• 處理所有與客戶一般查詢、投訴、評論、回饋和其他與公司產品相關的問題相關的來電。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 元素和 SLA。

要求

• 候選人必須至少擁有 SPM。
• 所需語言： 英語、馬來語、華語
• 至少 1 年服務業工作經驗將是該職位的額外優勢。
• 也鼓勵有興趣在呼叫中心開始職業生涯的應屆畢業生申請 – 提供全面培訓
• 申請人必須願意輪班工作。
• 每班包括 9 小時的工作時間和 1 小時的午餐休息時間。
  
  

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：客戶服務主任。
• 薪資：RM3000-4000。
• 工作地點：每週 5 天；第 51 區，八打靈再也。

Chrisjac Recruitment 目前正在為一家成熟的直銷公司尋找一名有能力的客戶服務專業人員，該公司是亞太地區健康和營養產品的先驅。客戶服務官的職位將設在位於八打靈再也的公司總部。
關於工作
作為客戶服務官，您需要為所有經銷商和直接客戶提供專業和禮貌的服務。
工作職責和範圍是：

• 管理服務櫃檯營運以及與外部和內部客戶的聯繫；處理客戶對後台事務的詢問。
• 處理日常訂單並處理現金和上門客戶的所有付款方式
• 與客戶和快遞服務提供者就產品交付進行聯絡和協調。
• 提供有關產品、促銷和行銷活動的資訊和建議。
• 保留所有客戶查詢的完整且準確的記錄，以確保服務的連續性。

候選人

• 女性優先；年齡23-35歲。性格外向。
• 最低 SPM/UEC；然而，行銷、營養、藥學、商業或任何其他學科的文憑水平資格是最受歡迎的。
• 一到兩年的客戶服務相關經驗，尤其是醫療保健產業；傳銷業的經驗將是一項資產。
• 良好的溝通和人際交往能力。
• 精通英語並精通國語、中國方言/普通話。
• 會說普通話是非常理想的，因為這個職位需要與大量說普通話的客戶打交道。

要在這個職位上取得成功，您必須對營養/保健食品/產品有濃厚的興趣和熱情。
該職位立即可用，被認為合適的候選人將在收到申請後立即被邀請參加面試。

申請該職位
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。
或者，您也可以透過我們的電子郵件將您的履歷直接轉發給CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Executive Assistant, Freight Administration Support.
  
• Salary: RM 3500-4500.
  
• Location: Kelana Jaya (5-day week),Petaling Jaya.

About the hiring company
This is a long established and leading well run logistics company in Malaysia, providing international freight forwarding and logistics services across a wide range of industries and sectors. They operate from network of international agents across Asia, Australia, Europe and America. Currently they are actively seeking a matured female candidate to assume the role of Executive Assistant with freight administration support role to their Director within the organization. The position is permanent and will be based at their corporate head office in Petaling Jaya. This is a rare and unique opportunity for a career driven Executive Assistant to join this successful organization.
About the role
This position will be reporting to Director of Operations.
The role and scope of works include:
*Your main responsibilities will be to assist and support in the coordination of multimodal cargo shipments-mainly export FCL/LCL and break bulk cargo seafreight.  
*Responsible for providing high level executive and administrative support on matters relating to freight services.
*Responsible for daily management,e-mails, preparation and formatting of reports.
*Respond and advise efficiently to electronic or verbal enquiries on all matters that concern the Director.
*Liaise and coordinate business decisions.
*Assist to manage a portfolio of accounts end to end.
*Provide front line support for the Director with new and potential business clients,including presenting quotation/freight rates based on sales proposals.
*Coordinate and provide administrative support sales process.

In this respect, you should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business background at senior level is essential and necessary. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

Candidate Profile
This position will suit an individual with a minimum of three years of freight operational experience with sound knowledge of EDI Enterprise. 
This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:
*Malaysian female in age group 30-40;
*Matured, bright, lively and personable disposition.
*Possess minimum a Diploma or degree qualification in Business Administration or Logistics Management.
*At least 3-5 years of combined working experience as a Executive Assistant or Sales Administration Support role in previous capacity role.     
*Good command of English, both spoken and written plus conversant in BM and Chinese/Mandarin.
*Strong computer application skills in MS Word, Excel and Power Point and Outlook.

The reward
In return for your work, our client will be offering a competitive remuneration package for the job located in Kelana Jaya area. The package will commensurate with your qualification and experience.

Please only apply if you live/reside within a commutable distance or find it convenient to this job location.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave

• Position: Customer and Sales Support Administrator.
• Salary: RM 2500-3500.
• Work location: Sunway Damansara (PJU3), Petaling Jaya

Introduction
Our client is a medical distribution company supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in need to recruit a customer focus Sales Administration female candidates for their office in Sunway Damansara (PJU3) in Petaling Jaya area. This is a permanent position with working hours 9.00 am to 6.00 pm Monday to Friday.
About the job
This position Customer and Sales Support Administrator is not a sales job. Rather it is to be part of their sales service team providing administrative support role within the office. Candidates who aspire for this role must be some one who is enthusiastic and motivated individual with a passion for customer service as the role will entail interaction with customers on regular basis.
The duties
Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This role is critical to providing customers with timely and dependable support for delivery of product orders and services.
Main job responsibilities:
-Manage day-to-day customer inquiries on company's products and services.
-Providing administrative pre and post sales support to sales team on daily activities covering customer orders, quotation and billing/invoicing.
-Processing of sales orders and all associated administration.
-Generate and Processing of customer orders.
-Attending to general sales support for the field sales team in developing new business.
-Coordinate and Liaise internal departments to ensure deadlines are met.
-Maintain and update sales and customer records.
Candidate requirements
The successful candidate must be a female in age group 25-35, possess at least a Diploma qualification in Business,Accounting or equivalent and would have at least 1-2 years of similar experience in sales support role in your previous work experience.
Profile/Attributes:
-Female preferred; service oriented person.
-Minimum qualification: SPM or Diploma or STPM.
-At least 1-2 years of relevant experience.
-Experience of employing a high level of initiative and self motivation to achieve service standards.
-Strong communication and people management skills.
-Proficient in English, Bahasa Malaysia and Mandarin.
-Hand on experience with Microsoft Office and Accounting system(SQL).
-Strong organization and multitasking skills.
This role would suit some one from a customer service, account management or order processing background with an interest in pharmaceutical or medical industry. The position will be based Sunway Damansara area in PJ and you will ensure that is a convenient location for you to work.    

Note: This role is immediately available and suitable candidates will be invited for interview promptly following your application.

APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

• Position: Customer Service Administration Assistant.
• Salary: RM 2500-3500.
• Job location: Sunway Damansara, PJU3,Petaling Jaya.

About the hiring company
This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten the customer service administration team in Petaling Jaya.
Job Scope
-Preparing quotations,sales orders and invoice.
-Checking and updating docs in GH Ep system.
-Updating information of PPM service and hardware support.
The candidate
-Female age below 30.
-SPM/UEC or diploma qualification.
-1-2 years of work experience; however those without work experience will be considered.
-Good Excel skills; knowledge of SQL Accounting software will be an advantage.
-Good communication and language skills.
-Proficient in English is a prerequisite and necessary.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

我们的客户是一家拥有超过100,000专业人员的34亿美元公司，分布在51个国家，为649个全球客户提供服务，拥有一个多元化的团队。

工作摘要/概览：这个职位进行熟练的连贯、第一人称口译工作。工作在直接监督下进行和审核，使用明确定义的政策和程序。有限的机会可以行使独立判断和决策。职员将大多数问题提交给主管，通常处理所有非例行问题。

主要职责和责任：

• 提供意思对意思的口译。
• 按照培训、政策和程序遵循口译协议。
• 遵循与信息保密和口译伦理有关的所有政策和程序。
• 参加所有必需的培训。
• 根据不同客户的要求，持续改进词汇和专业领域知识。
• 按照政策保持机密性。
• 使用标准办公设备，如电话、电脑、复印机和传真机。
• 使用 MS Office 应用程序，如 Outlook、Word 和 Edge（或其他互联网浏览器）。
• 所有员工需要执行以下的基本职责：表现出可预测、可靠、及准时的出勤；遵循书面和口头指示，并按时完成指定任务；从指导、观察和错误中学习；独立工作或作为团队的一部分；与他人（包括同事、主管和客户）进行适当的互动；并在监督下工作，接受指导/反馈。

知识、技能和能力：

• 擅长适应快速变化的情况。
• 在紧急情况下能够冷静有效地做出反应。
• 对细节和准确性的高度关注。
• 有能力独立工作，并擅长在公司政策和程序的框架内行使主动性。
• 擅长及时向主管报告问题或事项
• 对保密工作的特别承诺
• 擅长建立和维护有效的工作关系
• 有能力熟练操作常见的办公设备，包括但不限于电脑、传真机、复印机和电话系统。

薪金与福利如下：

• 基本工资 每月 RM5,000 
• 交通津贴：每月 RM500 
• 夜班津贴：每月 RM 550 
• 住院医疗福利最高达 USD 80,000 (个人），适用于自己、配偶及子女（如有）。
• 门诊医疗福利最高达USD 美元（个人），适用于自己、配偶及子女（如有）。
• 视力福利最高达USD 120（个人），适用于自己、配偶及子女—仅限永久/转正雇员，完成1年后可申领。
• 牙科福利最高达USD 500（个人），适用于自己、配偶及子女—仅限永久/转正雇员，完成1年后可申领。
• 年假前两年为10天，完成2年后为12天（按比例计算）。
• 根据劳动法规定的病假—14天。
• 丧假—家庭成员（配偶、子女、父母）去世时为3个工作日。
• 产假—女性员工为连续98天。可在预计分娩日期后不早于30天或分娩后开始。
• 父亲假期—7天。