Total 192 Customer Service job vacancies in Selangor

We're hiring !!

Join Our Team as a Customer Service Cum Sales Executive ?

Are you passionate about customer satisfaction and skilled in understanding their needs?

We're looking for a dynamic Customer Service Executive to join our team and play a key role in enhancing customer experience and driving business growth.

Responsibilities:

• Engage with clients to understand their needs and provide exceptional customer service.
• Foster strong relationships with government agencies, demonstrating an understanding of their requirements.
• Navigate the government photocopier business with ease, utilizing your knowledge to add value to our services.
• Collaborate with internal teams to ensure customer needs are met effectively.

Requirements:

• Proven experience in customer service, with a focus on client satisfaction and retention.
• Ability to network effectively with government agencies, understanding their procurement processes.
• Knowledge of the government photocopier business is an added advantage.
• Excellent communication and interpersonal skills.
• Has own transport and able to communicate in Bahasa Melayu and English. 
• Age between 20 to 35 years old.

How to apply:-
send your updated resume with photo attached and a brief cover letter to  hr@atm.com.my. 
Join us in making every customer interaction memorable!

Benefits:

• Competitive salary ranging from Rm 3000 to Rm 10,000 per month.
• Attractive incentives based on performance and business growth.
• Opportunity to work in a dynamic and supportive team environment.
• Career growth and development opportunities.
   

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Transport Allowance 
• Working Hours  : 8:45am - 6:15pm
• Working Days: Monday - Friday
• Training will be provided

If you are a proactive individual with a passion for growing businesses and connecting with government agencies, we want to hear from you! Join us on this exciting journey and contribute to our success.

• Sales order processing function from quotation, sales order, delivery order and invoicing.
• Liaise with customer / Financiers on Loan Approval and the completion of Loan Documents for speedy loan drawdown
• Follow Up with customer on oustanding payment and Financier on loan release payment and reminders.
• To Key in daily transaction on account receivable.
• Independent able to liaise with Banker.
• Perform general administrative such as filing, controlling, recording and maintaining of documents.
• Data entry into our internal control system.
• Able to work independently and sense of urgency with minimum supervision.
• Chinese speaking is mandatory due to nature of business.

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave

Requirements:

• Fresh Graduates are strongly welcome to apply because we provide training especially on-site practical handling knowledges from fundamental until expertise level.
• Degree/Diploma in Electrical & Electronic Engineering will be added advantages and preferably with field experience in trouble shooting skill.
• Experience in supervising and training technicians (applicable for Service Engineer only).
• Knowledge of power electronic, electrical system and Uninterruptible Power
• Supply (UPS) system will be an added advantage.
• In view of nature of work, MALE applicant will be more suitable.
• Report writing skills and computer literacy is essential.
• Self-starter and on field customers service oriented.
• Independent, willing to work long and odd hours, flexible, cool character with common sense and analytical mind.
• Possess own transport (fixed maintenance allowances provided).

Basic Job Functions:

• To work closely with existing team members.  
• Lead a team of experienced service technicians (applicable for Service Engineer only) to carry out installation of new equipment, start-up, testing & commissioning, routine maintenance, troubleshooting of UPS systems.
• Establish and maintain high quality service standards and procedures to meet and comply Service Level Agreement (SLA).
• Carry out audit in customer’s data centre facilities
• Provide quality 24 x 7 service to “Mission Critical” facilities.
• Willing to travel at distance locations in Malaysia for job assignment from times to times.

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Personal development opportunities

We offer personal career development opportunities and attractive remuneration package to commensurate with qualification and experience to the successful candidate. 

要求：

• 強烈歡迎應屆畢業生申請，因為我們提供從基礎到專業水平的培訓，尤其是現場實踐操作知識。
• 電氣與電子工程學位/文憑將更具優勢，最好具有故障排除技能的現場經驗。
• 具有監督和培訓技術人員的經驗（僅適用於服務工程師）。
• 電力電子、電氣系統、不間斷電源知識
• 供電（UPS）系統將是一個額外的優勢。
• 考慮到工作性質，男性申請者會更適合。
• 報告寫作技巧和電腦知識至關重要。
• 自我啟動並以現場客戶服務為導向。
• 獨立，願意長時間工作，個性冷靜，具有常識和分析能力。
• 擁有自己的交通工具（提供固定維護津貼）。

基本工作職能：

• 與現有團隊成員密切合作。
• 帶領一支經驗豐富的服務技術人員團隊（僅適用於服務工程師）對UPS系統進行新設備的安裝、啟動、測試和調試、日常維護、故障排除。
• 建立並維護高品質的服務標準和程序，以滿足並遵守服務等級協定 (SLA)。
• 對客戶的資料中心設施進行審核
• 為「關鍵任務」設施提供優質的 24 x 7 服務。
• 願意不時出差馬來西亞較遠的地點進行工作分配。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 個人發展機會

我們為成功的候選人提供與資格和經驗相稱的個人職業發展機會和有吸引力的薪酬待遇。

工作範圍

• 與客戶和供應商或製造商合作；尺寸和設計合適的水泵以滿足客戶的要求。
• 規劃、尋找和開發新客戶/供應品/供應商。
• 與客戶建立優質關係。
• 熟悉不同等級客戶（如承包商、經銷商、最終用戶等）的付款條件。
• 準備水泵、備件、維護等的報價或投標。
• 參觀水處理廠並與最終用戶聯絡以提供產品服務。
• 負責準備和進行技術演示，為客戶提供售前技術援助和產品教育。
• 負責服務和維修工作，訪問客戶現場以確定問題並準備報價。
• 為客戶提供解決泵浦的問題和要求的解決方案。
• 規劃和組織該部門的人力進行適當的預防性維護並準備每月維護報告。
• 高效率組織維修人員，及時解決機械問題。
• 能夠排除故障並能夠親自進行機械維修。
• 準備銷售和服務報告。
• 經常前往客戶現場進行作業前和規劃。
• 提供售後服務。
• 銷售經理或授權人員指派的任何其他職責。

工作要求：

• 候選人必須擁有機械工程/機電工程/電機工程學位。
• 良好的電腦技能，熟悉以下軟體包、Microsoft Office 產品（Excel、Access、Word、PowerPoint）。
• 優秀的人際溝通能力、溝通、談判和表達能力。
• 擅長解決問題和技術支援。
• 學習能力強、遵守紀律、獨立且以結果為導向
• 願意經常出差，擁有有效的駕駛執照並擁有自己的交通工具。
• 鼓勵應屆畢業生申請。
• 具有任何銷售活動和工程服務經驗將是一個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 開放文化
• 個人發展機會

Job Scope

• Engage with customer and supplier or manufacture; size and design suitable water pump to suit customer requirements.
• Plan, source and develop new customers / supplies/ vendors.
• Built quality relationship with customers. 
• Familiar with terms of payment for different level of customers such as contractors, distributors, end users and others.
• Prepare quotation or tender for the water pump, spare parts, maintenance and etc.
• Visit water treatment plants and liaise with end user in providing product servicing.
• Responsible for preparation and conduct technical presentations, provide pre-sales technical assistance and product education to customers.
• Responsible for servicing and repairing job, visit customer site to define the problem and preparing quotation.
• Provide problem-solving for customers to solve pump problems and requirements. 
• Plan and organizing the section’s manpower for appropriate preventive maintenance and preparing monthly maintenance report.
• Organizing maintenance crews efficiently to solve mechanical problems promptly.
• Able to troubleshooting and able to do hands on for mechanical service.
• Prepare sales & service reports.
• Frequently travel to customer’s site for pre-job and planning.
• Offering after-sales support service.
• Any other duties assigned by the Sales Manager or authorized person.

Job Requirements:

• Candidates must possess Degree in Mechanical Engineering / Electromechanical Engineering / Electrical Engineering. 
• Good computer skills with a sound knowledge of the following software packages, Microsoft Office Products (Excel, Access, Word, PowerPoint).
• Excellent interpersonal skills, communication, negotiation and presentation skills.
• Excellent in problem solving and technical support. 
• Fast-learner, disciplined, independent and result-oriented
• Willing to make extensive travel, valid driving license and possess own transport.
• Fresh Graduates are encouraged to apply.
• Experience in any sales activity and engineering service would be an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Personal development opportunities

• Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries.
• Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries.
• Ensure the preparation of quotation time basis with sufficient details and follow up.
• Attend & assists indoor meetings with customer on related matter.
• Build and maintain excellent relationships with clients.
• Handling and understand customer's enquiry and respond accordingly.
• Liaise with customer on the daily basis for shipment arrangements.
• Coordinate with Operations on daily basis for shipment arrangement.
• Undertake any others duties as requested by department head or management.

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent.

- Minimum 2 Year(s) of working documentations and operations experiences in international seafreight forwarding company.

- Understand seafreight FCL & LCL documentations (SI to carriers, & Shipping Pre-Alerts), customs clearance and domestics transportation. Airfreight experience is added advantage.

- Fluent in English and Bahasa Malaysia and preferably with Mandarin Speaking abilities.
Good Team Player, independent and self motivated

-Candidate with INCOTERM knowledge is an added advantage.

-Able to work independently and under pressure with confident skill level

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave

• 與客戶聯絡整箱/拼箱/出口運輸安排、文件和查詢。
• 與海運承運人、運輸公司、倉庫和當地供應商協調裝運安排和交貨。
• 確保準備報價時間基礎並提供足夠的細節和跟進。
• 參加並協助與客戶就相關事宜舉行室內會議。
• 與客戶建立並維持良好的關係。
• 處理和理解客戶的詢問並做出相應的回應。
• 每天與客戶聯絡以安排出貨。
• 每天與營運部門協調裝運安排。
• 承擔部門主管或管理層要求的任何其他職責。

- 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。

- 至少 2 年國際海運代理公司的工作文件和營運經驗。

- 了解海運整箱和拼箱文件（SI 到承運人以及運輸預警）、清關和國內運輸。空運經驗是額外優勢。

- 英語和馬來語流利，最好具備華語能力。
良好的團隊合作精神，獨立且自我激勵

-具有國際貿易術語解釋通則知識的候選人是一個額外的優勢。

-能夠獨立工作並承受壓力，並具有自信的技能水平

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假

We're a modern, progressive law firm in Kota Damansara, Selangor. We think differently and we've built a culture where individual skills and personalities can shine through. We believe that innovation comes from a culture of genuine equality and diversity. We are urgently recruiting a Receptionist to join and enhance our firm.

Responsibilities:

• Managing the front office reception area.
• Greet and welcome visitors / clients in a proffesional and friendly manner.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms, etc)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• To monitor and record incoming and outgoing couriers/ parcels/ documents.
• Manage office security by following safety procedures and controlling access via the reception desk.
• To provide general administrative support and to perform ad-hoc duties as and when required. 
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Requirements:

• Excellent interpersonal and communication skills. 
• Excel in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Punctual, professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Exemplary organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Additional certification in Office Management is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Company trips
• Personal development opportunities

職位概述（自然服務組織護理和HD組織規劃）

規劃服務組織（自然醫生和家庭護理醫生/自然女醫生）方向和專案執行。

主要職責

• 規劃、執行和組織組織活動和活動。
• 與其他部門密切合作開展合作項目。
• 協助規劃客戶服務和服務組織問題。
• 與目標受眾溝通，建立和發展公司和服務組織關係。
• 研究、研究和分析組織績效以及客戶服務和保留資料。
• 所需的資格、經驗和技能

候選人必須至少擁有文憑、學士學位

• 研究/行政/管理、行銷或同等學歷。
  所需技能：內容寫作、活動管理、創意、簡報、溝通技巧。
• 所需語言： 馬來語、英語
• 該職位需要至少1-2年相關領域的工作經驗。
• 最好是專門從事銷售和行銷/服務開發/活動或同等學歷的初級管理人員。
• 能夠使用 Microsoft Excel 和 Microsoft Word 準備 Power point 簡報和分析技巧
• 所需技能：溝通、內容寫作、活動管理、創造力、簡報。
• 自備交通工具並願意出差。
• 提供全職職位。

津貼和福利

• 津貼（旅費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會

Position Overview (Natural Service Organization Care and HD Organization Planning)

Planning in service organization (Natural Doctor & Homecare Doctor / Natural Doctress) direction and project execution.

Main Responsibilities

• To plan, execute and organize organization events and campaigns.
• To work closely with other departments on collaborative projects.
• Assist in planning of customer service & service organization issue.
• Communicate with target audiences to build and develop company & service organization relationships.
• Research, study and analyze organization performance and customer service & retention data.
• Qualifications, Experiences, and Skills Required

Candidate must possess at least a Diploma, Bachelor's Degree

• Studies/Administration/Management, Marketing or equivalent.
  Required skill(s): content writing, event management, creativity, presentations, Communication Skill.
• Required language(s): Bahasa Malaysia, English
• At least 1-2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Sales & Marketing/Service Development/Event or equivalent.
• Able to prepare Power point presentation and analysis skill by using Microsoft Excel and Microsoft Word
• Required Skill(s) : Communication, Content Writing, Event Management, Creativity, Presentation.
• Own transport and willing for travel.
• Full-Time position(s) available.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities

我們是一家現代化、先進的律師事務所，位於雪蘭莪州哥打白沙羅。我們以不同的方式思考，我們建立了一個可以發揮個人技能和個性的文化。我們相信創新來自真正平等和多元化的文化。我們正在緊急招募一名接待員來加入並增強我們公司的實力。

職責：

• 管理前廳接待區。
• 以專業和友好的方式迎接和歡迎訪客/客戶。
• 接聽、篩選和轉接來電。
• 確保接待區整潔、美觀，並配備所有必要的文具和材料（例如筆、表格等）
• 親自或透過電話/電子郵件提供基本且準確的資訊。
• 接收、分類及分發每日郵件/投遞。
• 監控和記錄傳入和傳出的快遞/包裹/文件。
• 透過遵循安全程序並透過接待台控制存取來管理辦公室安全。
• 提供一般行政支援並在需要時履行臨時職責。
• 訂購前台辦公用品並保留庫存。
• 履行其他文書接待員職責，例如歸檔、影印、轉錄和傳真。

要求：

• 優秀的人際溝通和溝通能力。
• Microsoft Office 套件中的 Excel。
• 使用辦公設備（例如傳真機和印表機）的實務經驗。
• 準時、專業的態度和儀表。
• 良好的書面和口頭溝通能力。
• 出現問題時能夠足智多謀、積極主動。
• 模範的組織能力。
• 多工處理和時間管理技能，能夠確定任務的優先順序。
• 客戶服務態度。
• 獲得辦公室管理的額外認證者優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 免費小吃/歡樂時光
• 公司旅行
• 個人發展機會

職責：

• 負責接聽和篩選電話、訊息和電子郵件。
• 加快處理客戶投訴，跟進確保解決方案達到客戶滿意。
• 根據需要承擔任何具體任務、臨時工作和相關職責。
• 協助課程培訓（線上課程）。
• 執行任何其他管理職能，包括每日和每月報告。
• 熟練的電腦技能（高級 MS Excel、PowerPoint、Word）。
  

要求：

• 候選人必須擁有任何領域的文憑/高級/高級/研究生文憑。
• 鼓勵應屆畢業生申請。
• 首選語言：普通話和英語，具有寫作和口語能力。
• 必須具備良好的人際溝通、溝通和客戶服務能力。
• 必須獨立、自律，具有強烈的職業道德和良好的個人組織能力。
• 能夠有效率地執行多任務
• 優秀的計劃和時間表能力
• 優先考慮能說流利普通話的候選人，因為該職位要求候選人與說普通話的客戶打交道。

好處：

• 高於市場平均薪資，並有醫療索賠和津貼
  
• 價值超過 RM100,000 的免費課程和培訓
  
• 為工作表現優異的人士提供獎勵旅遊

RESPONSIBILITIES:

• Responsible for answering & screening telephone calls, Messaging & Email.
• Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction.
• Undertake any specific assignments, ad-hoc jobs and related duties as when required.
• Assist in courses training (Online course).
• Perform any other administrative function including daily and monthly report.
• Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
   

REQUIREMENTS:

• Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
• Fresh graduates are encouraged to apply.
• Preferable language(s): Mandarin & English with writing and oral skills.
• Must have good interpersonal, communication and customer services skills.
• Must be independent, self-disciplined with a strong work ethic and well-organized individual.
• Capable to perform multi-tasking efficiently
• Excellent planning and time arrangement skills
• Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.

Benefits: 

• Above market average salary with medical claims and allowances
   
• Free courses and trainings worth more than RM100,000
   
• Incentive trips for those who excel in their work performance

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture