Total 154 Others job vacancies in Bandar Bukit Raja, Klang

1. Plans, directs and monitors the cleaning operations team.

2. Oversees the management of resources on project sites.

3. Develops cleaning operational plans and manage service contracts and incidents related to cleaning operations.

4. Prepare work method statement and Risk Assessment for all scopes

Job Requirements

• Diploma holder
• Preferably 2 years’ experience in cleaning industry or related fields.
• Senior executive or assistant manager roles.
• Must have good written and verbal communication skills in English.
• Must be computer literate in basic IT skills such as Office and Email.
• Must be able to embrace new technology with the aim of efficiency
• Good leadership and problem-solving skills
• Adaptability, professionalism and positive attitude and show willingness to learn.

Plans, directs and monitors the cleaning operations team.

Oversees the management of resources on project sites.

Develops cleaning operational plans and manages service contracts and incidents related to cleaning operations.

Prepare work method statement and Risk Assessment for all scopes

Job Requirements

• Diploma holder
• Preferably 2 years’ experience in cleaning industry or related fields.
• Senior executive or assistant manager roles.
• Must have good written and verbal communication skills in English.
• Must be computer literate in basic IT skills such as Office and Email.
• Must be able to embrace new technology with the aim of efficiency
• Good leadership and problem-solving skills
• Adaptability, professionalism and positive attitude and show willingness to learn.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Restaurant General Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant General Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant General Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high focus on customer service, always prioritizing the customers' needs.
• Take personal responsibility and initiative to address issues, effectively communicating with both customers and colleagues.
• Contribute ideas and suggestions to improve operational and environmental procedures in the hotel.
• Actively promote Hilton hotels' services and facilities to guests and suppliers.
• Perform all duties in a manner that prioritizes safety for yourself and others in the workplace.
• Create an environment where the entire department is dedicated to delivering exceptional customer service and creating memorable experiences.
• Seek verbal feedback from customers and team members after each service period.
• Agree on and implement actions to improve customer service based on feedback.
• Handle customer complaints and comments with a positive attitude, providing follow-up and feedback to the Food & Beverage Manager.
• Respond promptly and effectively to customer requests and queries while assisting on the floor during meal periods.
• Be available to assist in the restaurant and bars during busy days or special events.
• Proactively assist guests with reasonable requests and train team members to anticipate guest needs.
• Ensure consistent delivery of service standards as outlined in the Guest Satisfaction Manual and the Standard Operating Procedures Manual.
• Familiarize the team and managers with Hilton's departmental standards and assess team members against these standards.
• Conduct regular training sessions on departmental standards in the outlets.
• Monitor standards through regular review checks and develop action plans to address any deficiencies.
• Plan, prioritize, organize, and control the day-to-day operation of the restaurant.
• Prepare rosters and job schedules for team members, considering internal activities, occupancy, external events, promotions, etc.
• Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group Leaders upon arrival.
• Assign duties and delegate authority for the restaurant's operation at all times.
• Understand the dynamics of other departments and their impact on your own department.
• Plan ahead and ensure adequate resources are available.
• Manage the department's operation and step in when necessary to ensure smooth functioning, participating in service duties during peak periods.
• Coordinate with the Engineering and Housekeeping departments to ensure proper cleaning procedures are followed and maintained.
• Conduct shift reviews, handovers, and briefings as required.
• Maintain in-depth technical knowledge and skills relevant to the job.
• Establish effective communication with the Kitchen team.
• Maintain event and function histories to assist with future events.
• Participate in menu changes and discussions with the Food & Beverage Manager and Executive Chef, considering new F&B trends, market demands, and sales achievements.
• Attend and actively contribute to regular F&B operational and roster meetings.
• Understand the hotel's goals and communicate them clearly to the team, providing direction and goals.
• Set departmental objectives for yourself and the team.
• Advocate for the team's needs within the hotel.
• Keep the team informed of departmental and hotel activities through regular communication meetings.
• Identify and maximize revenue opportunities for the department and the hotel.
• Stay aware of potential business highs and lows.
• Create and implement sales promotions and team member incentives.
• Assist the F&B Manager in preparing event brochures.
• Identify, communicate, and act on potential sales leads.
• Foster an environment where every team member is engaged in sales activities.
• Supervise the department's financial performance in line with the profit plan.
• Use key performance indicators and financial targets to evaluate the department's performance and plan for the future.
• Prepare regular financial and operating reports as required by the F&B Manager.
• Forecast potential revenues and costs.
• Control costs without compromising standards, following company control procedures.
• Establish and maintain leave plans for the department.
• Assist with selecting, training, coaching, and developing team members to meet the department's current needs.
• Understand the staffing requirements in terms of quantity and quality for the department's operation.
• Assist in conducting selection interviews and making effective recruitment decisions.
• Ensure new recruits have all the necessary information before starting their employment.
• Assist in planning and conducting departmental orientation.
• Keep the Orientation Training manual for each outlet up to date.
• Ensure standards training and assessments are carried out regularly.
• Ensure the health, safety, and well-being of customers and team members.
• Familiarize yourself with relevant OH&S legislation and its implications for the department's operation.
• Communicate to the team their responsibilities regarding OH&S.
• Implement safe and healthy working practices at all times.
• Conduct hygiene training at least once a year.
• Fulfill any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Restaurant General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 10 years of experience in senior management roles in Michelin-starred or fine-dining restaurants, preferably in Asia.
• Strong business acumen and financial management skills, with a proven track record of driving revenue and profitability.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Passion for food and hospitality, with a deep understanding of the latest culinary trends and techniques.
• Exceptional attention to detail.
• Proficiency in service etiquette and protocols.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Captain, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As the Captain, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service focus by approaching your job with the customers always in mind.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know opening hours of all restaurants and hotel outlets.
• Able to recommend other restaurants and city attractions to hotel guests.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Follow-up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure all areas are cleaned and maintained in accordance with operating procedures.
• Take personal responsibility for the service experience of all guests in your designated area.
• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
• Give guest service the highest priority.
• Display professional behaviour at all times.
• Avoid offensive or impolite language.
• Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Captain serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have basic knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Role

• Perform daily cleaning of toilets, classrooms, office and common areas.
• Remove trash daily.
• Disinfect and sanitise where necessary.
• Perform regular cleaning (based on schedule) of windows, doors, furniture and fixtures.
• Perform other duties as and when assigned.

Job Requirements

• Able to do cleaning
• Punctual, neat and responsible

Job Type: Full-time

Job Description:

• Reviews and follows blueprints and building plans
• Install cabinets, doors, and other structures on job sites
• Use power tools and other equipment for construction and installation
• Measure and mark materials for alterations
• Perform work in accordance with safety best practices

Requirements:

• Completion of a recognized apprenticeship or a minimum of 5 years experience as a journey-level carpenter.
• Additional certification may be required.
• Good communication skills.

Job Title: Cleaner ID9020
Location: Tuas
Working Hours:Monday to Friday: 8am-5:15pm
Salary: $1800
Benefit:
*AWS
*AL 10 days

Job Description:
•Clean, stock and supply designated facility areas (dusting, sweeping, mopping, restroom cleaning etc)
•Cooperate with the rest of the staff.
•Follow all health and safety regulations.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

HR Project General Managers

Islandwide

Full Time

Executive/Middle Management Level

5 years exp – 10 years exp

Admin / Secretarial/Human Resources/Payrolls/Personal Assistant to MD

$4,800to$8,000

Monthly

18 April – 30 April

Roles & Responsibilities

Salary: The salary range for this position depends on the candidate's experience

level.

Job Overview:

We are seeking a Indigent Responsibility and reliable HR Project General Mangers

to join our team. In this role, you will be responsible for providing Full Set Human

Resources, Admin, Basic Account and payrolls, prepare employment contract, and

Project Claims, and also knowledge in terms of constructions firm, projects,

building and overall in charge for the company and site matters.

Candidate needed to have Constructions Experience and report to Managing

Director and follow any daily HOC Duties as followed.

Key Responsibilities:

1. Responsible for company compliance, office affairs and WPOL, EPOL work

pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and

Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters

as instructions from the Management Team.

Requirements:

1. Fluent in both English & Chinese to communicate with Chinese clients.

2. Detail-oriented self-starter with excellent written and verbal communication

skills.

3. Mature and Reliable with a strong sense of integrity and confidentiality.

4. A friendly and energetic personality.

5. Society and Cheerful Character.

6. Sincerely and Honesty

7. 5.5 days Per Week, and a Alternate Saturday is required(Up to MD to Decided).

8. Only Shortlisted will be informed.

9. Advance Diploma/ Bachelor Degree Holder/Any Relevant Qualifications

Interested Candidate Please apply for more information, Thankyou.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

• Support sales team on customers enquiries via incoming calls/emails and record on schedules accordingly full order-to-delivery process, and ensure such enquiries are dealt with promptly and accurately.
• Provide excellent customer service and after sales service by ensure a close loop for existing and new customers
• Responsible for operating the weighing bridge, ensuring that each vehicle can be weighed in a timely manner and recording the weight record.
• In charge of taking photo/video of disposal record for customers
• Maintain and update reports on a timely basis
• Address and resolve scheduling issues by coordinating and managing various stakeholders to meet customer needs and requirements.
• General administrative duties as assigned

Job Requirement

• Proficient in Microsoft Word & Excel
• Good command of English (read and write)
• Able to communicate English & Mandarin in view of business communication with the Mandarin speaking associates
• Organized and able to multitask
• Team player
• Able to work under pressure with good adaptability and initiative
• Knowledge on local map reading will be an added advantage
• Minimum NITEC/ HNITEC, Diploma or equivalent
• Minimum 1-2 years’ experience
• 5.5 days’ work week,with occasional work on Saturdays.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Highlights

• Competitive salary and comprehensive benefits
• Work in a dynamic and creative environment
• Training, mentoring and advancement in a fast growing company

Job Description

As a Group General Manager, you will lead the team to drive revenue growth, manage all aspects of retail sales and marketing initiatives. Your responsibilities include, but are not limited to:

• Overseeing the retail sales performance and manpower utilisation
• Identifying potential bottlenecks and addressing any issues or challenges that arise during the sales-to-installation process promptly and effectively
• Developing and executing sales strategies that align with company’s objectives and fulfill its annual budget goals
• Providing leadership and guidance to sales, fulfillment and marketing teams
• Making crucial decisions regarding team management, approvals and all sales related matters
• Handling escalated issues and complaints with sensitivity and expertise
• Setting benchmarks for customer service quality, ensuring alignment and commitment from team members
• Overseeing the marketing team to create lead generation, promotions and campaigns

What will the Right Person look like?

• Applicants with a Degree in Business or related field, with at least 7 years of proven experience in managing sales operations and leadership positions are welcome to apply.
• Excellent leadership and people skills.
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs.
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers.
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders.
• Proficiency in Microsoft Office suite, CRM, ERP and other operational software.

Job Description

• Lead, plan and develop library IT strategies and initiatives to provide reliable and efficient information access and the best possible user experience.
• Manage, support and enhance the Library’s discovery service Primo VE, library services platform Alma, and content and access management services, and their integration/ interoperability and data interchange with campus and vendor systems, to improve processes and interfaces.
• Identify and evaluate emerging trends, developments, practices and technologies in information technology and academic libraries, digital libraries, resource discovery, library assessment and data management, and make recommendations for adoption, as appropriate, for a digital-first library.
• Oversee the design and development of user/web interfaces, including library website and Springshare applications.
• Work with staff, Campus IT Services, partners and vendors on hardware, software and data issues as well as on projects and activities involving the Library’s systems and services.
• Coordinate the design, reporting and evaluation of data gathered from library systems, web analytics and other sources to support assessment and evidence-based decision making and service provision. Monitor and the performance of systems and discovery services.
• Establish policies, standards, practices, procedures and workflows for library IT, discovery and account-related services, and ensure operational efficiency and compliance with University policies.
• Contribute to the strategic direction of the Library and Lead and/or participate in library-wide initiatives and systems and technology related projects.
• Engage in continuous professional development, and serve the Library and University through representation on internal and external committees, where required.
• Provide research assistance, instruction and other library services and operations as required. May work some evenings and weekends.
• Supervise and develop the Applications Specialist in alignment with job expectations, professional role and the University mission.

Job Requirements

• 3 to 5 years of experience with library management systems, federated search services, digital asset management systems, electronic resource management systems, proxy servers, web portals/websites, and mobile applications as well as the provision of library services including reference, instructional and outreach services support and instruction, preferably in an academic library.
• Experience with Ex Libris Alma and Primo VE, web technologies and proficient in a variety of applications, tools, and web technologies including HTML, CSS, AngularJS, XML/XSLT, AWK, SED.
• Familiarity with web publishing tools such as LibGuides and WordPress.
• Knowledge of metadata standards and protocols represented in library information systems, including MARC, MARCXML, OAI-PMH, OpenURL, Bibframe, Dublin Core.
• Highly motivated self-starter with excellent analytical, organisational and problem-solving skills.
• Highly service-oriented and user-centric with excellent interpersonal and communication skills.
• Excellent project management skills with demonstrated ability to manage multiple projects successfully.
• Ability to effectively supervise, mentor and train staff.