Total 6 job vacancies by Veritas

Responsibilities

· Grow and maintain key account clients, particularly focusing on MNCs with Singapore origins and global presence, Temasek & Government Linked Companies, and relevant government Ministries and Agencies where Bureau Veritas ‘s services are relevant.

· Identify and act as a company ambassador at all times, plan and prioritize new partnership activities

· Build and maintain relationships among cross-functional teams

· Develop and deliver segment specific offers for cross selling strategies hinged on customer analytics and profiling, competition and customer insight

· Follow up on cross selling opportunities with other BV divisions, determine opportunities for new sales

· Evaluate and measure effectiveness of cross sell campaigns

· Create a systematic, process-driven approach to partner outreach and relationship management

· Negotiate and finalize deals in accordance with company’s contract guidelines and policies

· Responsible for the sales targets as per allocated budget and assess profit and loss per contract within the company guidelines

· Participate in the launch of new products, and coordinate with commercial teams

· Preparation of materials for marketing and presentation

· Regularly review sales terms and conditions under the approval of Sales Director

· Update details in Salesforce and the like, for sales related matters

· Perform other duties as assigned from time to time

Requirements

· Candidate must possess at least Bachelor Degree or Diploma in Business Management, Marketing or any relevant fields

· Relevant experience and prior sales experience in Testing, Inspection and certification would be an added advantage

· Candidates who function as key accounts manager in TIC industry are welcome to apply.

· Possess excellent interpersonal and communications skills

· Good initiative, well organized, meticulous and able to work independently

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Job Responsibilities

• Grow and maintain high-level relationships with clients with a clear understanding of the client’s organization, key decision makers, global/regional sourcing and distribution strategies to develop strategic alliances and proactive advisory services related to the supply chain, sourcing, and brand management
• Evaluate client operations, implement process improvements, and identify new business opportunities regionally
• Forecast and monitor client sales, prepare monthly sales report, and participate in monthly and quarterly account reviews
• Manage price negotiation, discounts, contracts, RFP’s etc.
• Work with regional BD and S&M teams, Business Lines and regional operations teams to forecast the geographical location of current & future needs of our clients
• Manage reporting processes using accurate and complete sales data. Analysis includes scheduled reporting, ad-hoc reporting, and developing actionable insights
• Driving leads generation through sales and marketing activities and campaigns
• Conducting market research and developing initiatives for business development as well as creating marketing and promotional materials to support the initiatives
• Developing and expanding the D2C ecommerce and online shopping platform business
• Liaising with external organizations in co-hosting various public events and seminars to position the company strategically
• Collect, monitor and disseminate data on market trends and customer needs

Required Skills & Qualifications

• Degree holder
• 3 years’ sales and marketing related experience in B2B environment, including client relationship, key account, or project management experience
• Ability to manage relationships with key decision makers and stakeholders to meet their needs and maximize business opportunities
• Possess strong analytical skills and a problem solver, with a keen eye in finding solutions
• Experienced user of D2C ecommerce and online shopping platforms preferred
• Proficiency in the use of MS Word, Excel and PowerPoint
• Effective in networking and internal collaboration with a diverse and regional team
• Attention to details and capable in working in a fast-moving environment
• Able to work under pressure with strong sense of responsibility to meet tight deadlines
• Confident, self-motivated, independent, with good interpersonal and presentation skills
• Proficiency in both written and spoken English and Chinese to manage clients of such profiles

Responsibilities

• You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
• Work with the sales team and business leaders on the strategic plans
• Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
• Support to enable a smooth Key Account Management process that synchronized with group guidelines
• Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
• Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
• Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
• Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
• Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
• Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
• Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
• Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
• Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
• Conduct training for salesforce/CRM tools and processes

Requirements

• Must have experiences in using Salesforce
• Must have at least 3 years Experiences in working and supporting sales team across different countries
• Analytical and strong capabilities to present information from data
• Good Communication skills and ability to interact across different cultures and languages
• Experience in conducting sales training is an advantage
• Based in Singapore’s office.

Summary

Reporting to the Country Chief Executive, you will ensure best fit between employees and organization, delivering quality customer service and committing to recruit, develop, reward and retain engaged employees. You will be responsible for providing leadership including technical and administrative support in the full spectrum of HR functions, such as resourcing, payroll, HRIS and data management, benefits and contract administration, employee wellness, tax administration and statutory reporting.

Responsibilities

• Handle the day-to-day HR operational matters.
• Administer recruitment, talent acquisition
• Participate in HR initiatives to enhance employee engagement.
• Involved in yearly appraisal review/exercise
• Drive the system and maintain the HR policy to create best HR practices
• Address employment related queries from employees.
• Assist in driving strategies and initiatives to support BUs in alignment with Company goals and objectives including headcount forecasting, budget planning
• Support in reshaping and transforming HR according to business needs.
• Perform other ad hoc duties and projects as assigned by superior.

Requirements

• Minimum degree in any discipline, preferably in Human Resources, Mathematics, Finance, or Accounting.
• Minimum 3 years of work experience in managerial role
• Familiar with Employment Act, CPF Act, Employment of Foreign Manpower Act & Singapore Income Tax.
• Has keen eye for details, excellent grasp of numbers, and strong sense of integrity.
• Good time management, organisation, and interpersonal skills.
• Proficient in Microsoft Office, preferably with experience in SuccessFactors and PAYDAY payroll software.
• Prior experience in HR Shared Services Team is preferred.

This is a contract role for 2 years subject to renew.

Responsibilities:

a. Environmental performance (30%)

· Establish and manage a country wide environmental strategy

· Engagement with key stakeholders and an engagement programme to ensure environmental initiatives are tracked and deliver environmental performance improvements (both within CRES teams and within the Business)

· Work with key stakeholders to ensure that environmental considerations are embedded in key business processes for all CRES functions e.g. Capital Projects, Sourcing etc and establish business case approach to tracking and driving environmental initiatives into BAU

b. Environmental Management (30%)

· Lead implementation of Environmental Management System within region

· Implement, review and maintain the Country Environmental Legal Register

· Develop and implement regional level environmental controls

· Support local certification activity including environmental audit /risk assessment programme

· Support local team with compliance to Environmental legislation

c. Reporting (20%)

· Co-ordinate the gathering of data for the reporting of environmental performance, ensuring timely and accurate data is provided from the APAC for inclusion in Global reporting

· Develop detailed reporting at a country level to enable a more detailed local focus on performance

· Establish and maintain an APAC wide environmental plan

· Feed into CRES SLT/COE reporting

d.Citizenship, Communication and Engagement (15%)

· Co-ordinate regional content for the CRES environmental intranet site appropriate to align with the Citizenship programme

· Co-ordinate the CRES APAC Environmental Engagement activities including local events, Earth Hour, World Environment Day etc

· Develop local internal environmental communications with Corporate Communications teams

· Establish a strong culture of communication and joined up thinking regarding environmental matters across CRES teams and functions

· Support Environmental training development

e.Other projects (5%)

· CRES APAC Citizenship programmes

· Support local team on ad-hoc environmental projects

Requirements:

· Candidate with Diploma/Degree in Workplace Safety & Health

· 5 years in a full time HSE role with exposure to a broad spectrum of health, safety management system and environmental field.

· Extensive local H&S Legislation knowledge and experience in practical implementation

· Exposure to a variety of safety and health risks

· Willing to work under minimum supervision

· Well verse in MS Words and in MS Excel