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What’s the role?
The Senior Fraud Investigator will be accountable for the following:
Fraud Prevention & Detection
Investigations
Learning from Incidents
What we need from you
We are keen to hear from candidates with extensive experience conducting corporate or criminal investigations into fraud or financial crime, or substantial experience as a qualified forensic accountant.
Besides this, we would like to see the following qualifications and skills touched by your experience:
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they do not feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.
Flexible working
We are keen to support flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered (e.g., part-time, job share).
About Shell UK
Shell is an international energy company that aims to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. It is one of the world’s largest independent energy companies, operating in more than 70 countries.
Shell has a global target to become a net zero emissions energy business by 2050. This means that Shell aims to be net zero on all emissions generated by its operations and the energy needed to power them. The company is working with customers, business, and governments to address emissions across different sectors.
In March 2022, Shell UK announced an ambition to invest between £20 to £25 billion in the UK energy system over the next decade, more than 75% of which is intended for low and zero-carbon products and services including offshore wind, hydrogen, and electric mobility. These investments, which are subject to board approval, aim to propel the UK closer to net zero whilst intending to stimulate economic growth and jobs.
Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are one of the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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Technical Asset Operations (TAO)team aims to develop central, competitive capabilities delivering end-to-end value through the AMS work processes as an integral part of our Downstream Manufacturing (DS-M), Integrated Gas & New Energies (IGNE) and Upstream (UP) asset teams. We support the business worldwide and often do so together with the deep capability of our Project & Technology (P&T), Information Technology (IT) and Finance & Data Operations (FO-Data) partners. You are going to play a vital role in the delivery of continued efficiency and effectiveness improvement by bringing cross-business learning on key processes.
Purpose & Accountabilities
Dimensions
Skills & Requirements
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Where you fit in
The Shell Energy Americas IT Power team is a rapidly expanding team helping the 'Americas Power' business grow and scale across expanding business models (including low carbon) to achieve our 2030 strategic initiatives. The Power business's core focus is the trading and optimisation of electricity within the Americas covering the electricity generation, supply and operations for all Shell's customer and Shell subsidiaries across generation and supply. Our growth ambitions require increased flexibility and scalability of our business models through technology enabled solutions, innovative platforms, and automation necessary to manage our renewable and flexible power generation and successfully trade in the fast-paced, highly automated intraday markets.
What’s the role?
The IT Power Portfolio Manager is the single point of accountability collaborating with a broad set of business stakeholders to ensure our IT delivery strategy and roadmap enables the commercial vision and growth ambitions while meeting our critical support and operations KPIs. The IT Power Portfolio Manager ensures that demand is correctly prioritized, managed and delivered such that raised requests are fulfilled in a timely manner, working across the necessary IT and digital delivery teams to ensure their respective business stakeholder’s needs are met.
Another critical aspect of this role is ensuring that the technology and digital delivery into the power trading business meets our Enterprise IT standards related to delivery assurance, risk management and compliance. Additionally, this role is the single point of accountability when IT related issues invariably occur. This individual will be responsible for managing incidents, escalating challenges, and partnering with their peers across the broader IT organisation to address challenges and deliver results.
The role’s key responsibilities are:
What we need from you?
COMPANY DESCRIPTION
Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas, and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential…
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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Data Scientist (Marketing Analytics)
General Position Definition
Purpose
Skills
Stakeholder Engagement Skills
Industry / Functional Expertise
· Industry Experience in Oil & Gas - Downstream business or other Mobility business would be desirable.
· Functional expertise in
Modeling and Technology Skills
· Assess data availability and modeling feasibility
· Review interpretation of models results and present them
· Evaluate model fit and based on business / function scenario
· Proficiency Level: Skill-to-Mastery
Special Challenges
· Support design and delivery of analytics projects, within Downstream or cutting across other business units within Shell
Experience
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Market Risk: The Market Risk department is a specialized unit in Finance Operations that operates in the Chennai and Manila centers. The team has front line responsibility for risk measurement; deal valuation, exposure reporting and price validation. The department pulls together a range of expert skills that ensure accurate and timely reporting, and allow us to offer professional advice on the wide range of issues that the department gets involved in. We are interested in attracting people to our business who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork.
Market Risk Chennai: The Market Risk department in Chennai is an exciting and growing team in Finance Operations. The team has been continuously absorbing newly migrated activities over the last seven years with continued growth and more complex work will continue to be absorbed into the teams.
The Quantitative Risk team is responsible for researching, implementing, prototyping, and supporting risk management metrics, models and systems. The primary role for this position will be to the creation of innovative risk solutions as well as to analyze daily and real-time market information for an industry leading energy trader.
The Senior Quantitative Risk Analyst reports to the Global Process Manager Market Risk and would collaborate equally with counterparts across various global locations therefore candidate will need to be comfortable with working independently with limited supervision at times, and be able to thrive as part of a global team with members in the US, UK, Netherlands, India and Singapore.
The successful candidate must be results-oriented, self-motivated and have the ability to thrive in small teams and very fast-pace environments. This role requires frequent interaction with Market and Credit Risk Managers, Model Validation experts and other analysts across the Risk area. The candidate must have the ability to work independently, excellent communication and organizational skills, and exceptional quantitative, modelling and coding skills.
Responsibilities
Competencies
-
Requirements
Learner mindset; innovative and creative, excellent problem-solving capabilities.
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Where you fit
Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.
The Premium Learning Services (PLS) Advisor roles are primarily responsible for delivering high-touch, high-impact learning operations for defined OD&L projects and learning programs. The role will also be responsible for supporting the communications agenda of the project/program story and its performance storytelling via crafting, organizing, and implementing engagement and marketing materials. This includes learning program dashboards, feedback mechanisms, and other digital communications platforms authorized by Shell.
What’s the role?
The Project PLS Advisor, Assurance is responsible for:
FLBM Support for QGC Upstream
Scoping of e2e Activities, Documentation, and Setting up of the Process and act as FLBM QGC Upstreaam Focal Point
Assurance Controls: Performs daily/monthly/quarterly consolidated Data Validation Front Line Barrier Management (FLBM), Critical Leader (CL) and Technical Authorities (TA), identify root cause, analyze common themes and come up with actionable insights to increase accuracy. Presents outcome on a regular basis to the team and key stakeholders.
Assurance Project Delivery: Support in project documentation, preparation of change and comms, monitoring/maintaining project tracker, managing minutes of the meeting, facilitation of drop-in sessions and onboarding, etc.
Generalist/Back up Support: Key Accountabilities
Other activities: Portal Management, PowerBI Reporting, Site/Access Management and Assessment Record-keeping
The Project PLS Advisor, Extended Enterprise is responsible for:
What we need from you?
Company Description
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.
An Innovative Place to Work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives for more than a hundred years, Shell has become one of the world’s leading companies.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part.
An Inclusive & Progressive Place to Work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
A Rewarding Place to Work
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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What’s the role?
The role will focus on trading of physical and financial natural gas products and position management for the North Gas trading desk to manage its growing portfolio of AMA’s and gas power plant supply deals. This role will be focused on northeast gas markets with a target of producing at least $5-7M of P&L annually.
The successful candidate will work closely with other gas and power traders as well as fundamental analysts and originators to maximize value add and minimize value leakage.
Responsibilities:
This role requires to be onsite.
What we need from you
The base salary range for this position is $134,000 - $200,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave to birthing mothers, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for disability leave for up to 52 weeks at 100% or 50% of base pay. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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Where you fit in
The Senior Market Risk LNG Analyst reports to the Head of Market Risk Advisory LNG, a team tasked to provide independent advice and guidance on the level of risk/return in Shell Trading & Supply global LNG business, consistently with the agreed level of risk appetite.
The specific set of skills we are looking for are focused on valuation & pricing of complex / illiquid global gas & LNG products, advanced understanding of market risk metrics such as VaR and Stress Testing, with sufficient market fundamental knowledge to define new scenarios in cooperation with Market Analysis and deploy them in Shell Trading & Supply integrated stress testing tool. The ideal candidate is skilled in data analytical tools such as Power BI, Qlik and is able to deploy analytical dashboards autonomously. A nice-to-have feature is the candidate’s ability to code in Python.
The role works closely with risk leads for all parts of the risk management spectrum including a significant Business Operations component, regular discussions with Front Office, Finance, Valuation, Compliance, and Back Office, and a focal point for LNG risk related queries from across the Shell group.
What’s the role?
The Senior Market Risk LNG Analyst will be responsible for the following:
What we need from you
We are keen to hear from candidates with substantial experience within a trading and risk management organization, including a strong understanding of trading, operations, risk, compliance and mid/back-office business processes, policies, procedures and controls. Besides this, we would also like to see the following:
Competencies needed for the role:
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they do not feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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Where you fit in
Customer Operations is in its journey to provide the best in market customer experience for our Customers and Business Partners in Shell. We create the great place for commercially minded individuals who thrive working with customers and who want to growth their experience in agile, digital, and e-commerce initiatives.
We have a collaborative, flexible, dynamic, and very supportive working culture; where every single one of us is determined to make a difference, to go extra miles because it’s our job, every day, to create great customers’ experiences with Shell. We believe in creating an inclusive culture and work environment where you can thrive, innovate, and develop; but most of all, be yourself.
What’s the role?
As a Customer Success Specialist, you will be accountable for a certain customer portfolio to take ownership, drive accountability, and demonstrate and communicate improvements for our customer journey. This is a key enabler to drive best-in-class CX and to ensure maximum customer-centricity.
This role may focus on some or all the accountabilities below, depending on the respective businesses size and complexity:
Deal Management
Order to Cash
Sales Support
What we need from you
If you don’t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.
Company Description
Shell’s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country’s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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The Commercial Data Science (CDS) team is a community of experts who work closely with business stakeholders within Shell and provide analytical solutions with their domain and technical expertise. You will be part of the Digital Process Twin portfolio to drive vision of “Empower Process Transformation through Digital Process Twins”.
As Team lead BI, you will work on some of the latest data science tech-stack to solve complex business problems and demonstrate significant business value for Shell. You will be leading a group of business analysts/data scientist to deploy analytical solutions through Process Mining / Digital Process Twin capability; to drive operational efficiency and thereby increase profitability of the organization.
Incumbent is responsible for leading and executing data analysis projects in a business, collaborating with different business stakeholders and other partners, support the implementation of insights to realize tangible value for Shell, manage a team of BI Analysts (up to 5) and working across a range of technologies and tools.
Has strong background in business analytics, data modelling, storytelling, quantitative skills, brings domain expertise, has applied those skills in solving real world problems across different businesses / functions and has managed small teams in delivering insights.
Perform a role that involves a combination of hands-on solutioning, stakeholder engagement and team management.
Educational Qualification:
Data Modelling/Data Engineering Skills:
Reporting and Technology Skills
Deep expertise in analytics tools and technologies including (but not limited to):
Stakeholder Management Skills
Project & People Management
Key Competencies:
Key Behavior trait:
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If you are communicative and open-minded person looking for gaining an excellent experience in Customer Operations field, we offer you the chance to develop professional skills and become Specialist in our Customer Success team!
Our German-speaking team is a very proactive group that believes working together is a key to success. We are willing to do more than only respond to queries. We thrive to work smart not hard, and always look for possibilities to improve/automate our operations processes.
And yes, we can have fun too!!
Responsibilities:
Resolve Customer requests received via all mediums (phone, email, fax)
Be the first point of contact for Business Customers
Work with the new digital live chat channels (both through the website and the mobile application)
Liaise between customers and supply chain departments in coordination of delivery process
Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
Support in the resolution of delivery queries
Troubleshooting
Requirements:
Fluent German (min. B2/C1) and good English
Bachelor degree preferred
Excellent communication and relationship building skills
Continuous improvement mind-set
Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities
Good teamwork and collaborative skills
Previous experience in Customer service or operations would be an asset
Experience in Microsoft Office, SAP knowledge would be an asset
What we offer:
Flexible working hours & hybrid working arrangement,
Complex medical care and individual life insurance,
Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car parking space,
Improved accessibility of office and sanitary facilities,
Attractive benefits package
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply!
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Position Purpose
The world is changing fast, and Shell is changing too – not only to keep up with the external pace, but also to anticipate and shape a different future. Shell’s Corporate Relations (CR) function delivers value by supporting Shell’s strategy to bring the outside in and secure and drive Shell’s reputation and values.
Shell Americas Social Performance (SP)Regional team is seeking an SP Advisor to support our colleagues in countries and assets through offering deep social impact management expertise. The team is part of the SP Center of Excellence maintaining oversight of current and emerging SP risks and opportunities, ensures that Shell has competent staff to deal with these and enables communication about our performance in this area, both internally and externally.
As the SP Advisor, you will support SP delivery by inspiring people and unlocking leadership such that all staff are able to appropriately identify and manage social risks, impacts and opportunities in support of business outcomes and societal license to operate. If you are passionate about Shell’s performance and behavior in local communities and want Shell to improve its ability to manage SP, as a member of the Americas SP Regional Team this is your chance to leverage your experience to make a real impact in the USA.
Accountabilities:
SP Authority coverage (assurance) and SP delivery support (social risk and impact management, including proposing mitigation measures and opportunity realizations for impacts).
Contribute to CR in country and business knowledge of critical risk areas (Indigenous Peoples, Cultural Heritage, Resettlement), related strategies/processes, and principal technical experts within Shell. Act as Indigenous Peoples focal point for the US.
Advise/inform/support SP risk management requirements and mitigations. Facilitate SP integration into business, functional and reputation plans.
SP SME for business processes such as Opportunity Realization (ORS) and Hazards & Effects Management Process (HEMP), Audits, VARs and Social Impact Assessment.
Facilitate with country CR colleagues the Joint Assessment Review (assurance) to ensure business and functional inputs are represented and actively work towards achieving improvements where required.
Work with CR colleagues to use tools for asset/site/project (specific screening tools for early screening of risk potential).
Competence development of the business and CR in country SP skill pool, including tailoring and delivery of formal training.
Support improvement of SP networks in the Americas.
Work with CR colleagues to gather and share good practices, stories, etc. from across the region.
Requirements
Must have legal authorization to work in USA on a full-time basis for anyone other than current employer.
Minimum 8 years of experience working and partnering with business colleagues and integrating SP into business decisions.
Advanced degree in environment or social sciences preferred.
Extensive experience with SP in operations and projects and business processes such as Opportunity Realization (ORS) and Hazards & Effects Management Process (HEMP) with deep experience in opportunity / project delivery, working in operational settings supporting and influencing business decisions and Social Impact Assessment.
Demonstrable experience across the spectrum of SP special risk areas, (e.g. local content, resettlement, cultural heritage), with particular focus on indigenous peoples.
Knowledge of social justice issues, environmental issues (environmental justice), and the energy transformation (commitments and future requirements), among others.
Commercial mindset and good knowledge of the business drivers and threats relevant to Shell’s US businesses.
Some travel to project and asset sites to provide support, assurance, etc. as needed.
The base salary range for this position is $122,000.00 - $182,000.00 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.
For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave to birthing mothers, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for disability leave for up to 52 weeks at 100% or 50% of base pay. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.
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Where you fit in
We work on exciting and innovative super-computing technologies, and related IT services which serve as direct enablers of Shell’s Digital Powering Progress Journey. The Emerging HPC & Service Development Team is responsible for the design, development, implementation, and support of HPC workflows with particular emphasis on new, changing, or emerging HPC workloads. The team works closely with application developers, production and research scientists, other teams across Shell and 3rd parties to achieve this productivity.
What’s the role
What we need from you
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COMPANY DESCRIPTION
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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Official account of Jobstore.
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Where you fit in
Security Engineering & Automation Lead is Cyber technical SME which specialize in security product for all technologies used by CyberDefence team ranging from SIEM, SOAR to Forensics tools, IPS, Vulnerability Management and pen-testing tools, etc.
What’s the role?
They closely involved through the life cycle of the technology, ranging from experimentation and pilot to development and deployment, and the operation and transition to support. They will work with CyberDefence teams and natural team of Architects, Portfolio, SOMs, Vendors to embed the technology and the new way-ofworking. Product Manager needs to work with Architecture and Portfolio
What we need from you?
COMPANY DESCRIPTION
Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potentials.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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DISCLAIMER:
Official account of Jobstore.
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Posting Start Date:
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Experience Level:
Job Description:
What's the role?
Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash journeys forming a critical part of the Customer Fullfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to order and payment.
Principle Accountabilities
Key business serviced is Fleet Solutions. These activities cover all customer levels including Key Accounts and Platinum Customers. The broad accountability of this role is to take ownership, drive accountability, and demonstrate and communicate improvements for our customer journey. This means being a single focal point for our customer, as well as caring for our customers.
This role may focus on some or all the accountabilities below, depending on the respective businesses size and complexity:
Deal Management responsibilities: handling contract management, pricing and Master Data set-up and amend
Data Integrity Management
Enforcing company’s policy and contracts and ensuring compliance (Data privacy, trade compliance, SDS, etc)
Troubleshooting
Order to Cash responsibilities: Order Management and Touchless support and setup
Dispute and Credit Management
General Inquiries and Feedback
Ensuring invoices are correct and paid on time
Building strong relationships and creating partners (customers) for life
Getting as much information and notes as necessary to understand customer’s issues and to drive resolution and improvements
Requirements
French Language Proficiency – B2/C1
English Language Proficiency - min. B2
Bachelor degree preferred (Business related preferable)Excellent communication and relationship building skills
Continuous improvement mind-set
Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities
Good teamwork and collaborative skills
Previous experience in Customer service or operations would be an asset
Experience in Microsoft Office, SAP knowledge would be an asset
What we offer:
Flexible working hours & hybrid working arrangement,
Complex medical care and individual life insurance,
Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car parking space,
Improved accessibility of office and sanitary facilities,
Attractive benefits package
If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply!
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DISCLAIMER:
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
