Total 10 job vacancies by Ingram Micro

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 2 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Training will be provided
• Proficiency in Microsoft Excel

Responsibilities:

• Define sales strategies and act to generate long term and short-term customer success and business results.
• Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
• Territory identification and research, to formalize a go to market territory strategy and create qualified target account list within 30 days.
• Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence. Adequate pipeline to ensure over-achievement within the designated territory.
• Manage the end to end sales process through engagement of appropriate resources including sales engineers, senior executives and partners.
• Periodic update of the Ingram sales reporting and pipeline reports including hosting of Quarterly Business Reviews (QBRs). This includes accurate monthly forecasting and booking delivery.
• Continuous improvement in self-research, learning and readiness on the new Ingram product offerings.

Requirement:

• Successful track record of new business sales, with the ability to prove consistent over achievement against targets.
• Ability to build reciprocal relationships with different parts of the business, partners and customers and identifies synergies across lines of business (LOBs) and acts on opportunities to integrate business, with credibility at all levels, including Lines of Business and CxO.
• Solid understanding of the IT industry
• Strong competency in building value proposition and positioning strong proposals
• Strong interpersonal skills with proven ability to communicate across all levels and effectively adapts to varied situations.
• Be creative with strong problem-solving skills and the ability to adapt and succeed in a fast-paced

Responsibilites:

• Conduct outbound customer calls with a required minimum number of calls daily.
• Generates revenue by selling over telephone, attend to e-mail inquiries promptly and develop new accounts.
• Understand and interpret basic technical requirements and formulate quotation.
• Develops sales opportunities by researching and identifying potential accounts, building rapport, providing information and explanations, and preparing quotations.
• Develops accounts by checking customer’s buying history, suggesting related and new items, and gather competitive insights.
• Assesses competitors by analyzing and summarizing competitor information and trends and provide input to extended team.
• Use tools provided to maintain sales pipelines, track and follow up on quoted item and follow up on sales opportunities till closure.
• Attends training (Sales, Technical and recommended Corporate) per department guidelines.
• Provide support in updating order status to ensure quality standards (Order status, ETA, delivery etc..)
• Meet and exceed monthly and quarterly goals as well as deliver well qualified appointments for sales manager to follow up.

Requirements:

• Diploma or Degree with 2 to 3 years of sales experience.
• Excellent written and verbal communication skills.
• Fast learner and passion for sales. Self-motivated with a results-driven approach.
• Able to multi-task and respond to rapid change.

Position Overview:

We are seeking a skilled Network Security Presales Engineer to support our customers in the evaluation and deployment of network security solutions from Juniper, Aruba, and Cisco Meraki. In this role, you will be responsible for understanding our clients' network security needs and recommending appropriate solutions to address their requirements. Your expertise will play a crucial role in securing and optimizing our clients' network environments.

Key Responsibilities:

• Solution Assessment: Collaborate with sales and technical teams to understand customer requirements, business challenges, and technical constraints. Evaluate existing network security infrastructure.
• Product Expertise: Develop in-depth knowledge of network security solutions from Juniper, Aruba, and Cisco Meraki. Stay updated on their latest offerings, features, and capabilities.
• Technical Presentations: Prepare and deliver technical presentations to potential customers, effectively communicating the benefits of network security solutions. Address technical queries and concerns.
• Solution Design: Design customized network security solutions that meet the specific needs of each client. Collaborate with clients and sales teams to develop solution proposals.
• Proof of Concept (PoC): Coordinate and execute PoC activities to demonstrate the effectiveness of proposed solutions. Work closely with clients during PoC to address technical issues.
• Proposal Development: Create detailed technical proposals and statements of work (SoWs) that outline the recommended solutions, including architecture, hardware, software, and services.
• Technical Demos: Conduct product demonstrations to showcase the functionality and benefits of network security solutions.
• Vendor Relationships: Maintain strong relationships with Juniper, Aruba, and Cisco Meraki representatives. Collaborate on technical matters and access resources when needed.
• Competitive Analysis: Stay informed about competitor offerings and assist in developing strategies to position our solutions favorably in the market.
• Documentation: Maintain accurate records of customer interactions, solution designs, and technical documentation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Professional certifications such as CCNA, CCNP, JNCIA, JNCIS, CISSP, or relevant vendor-specific certifications.
• Proven experience in presales engineering for network security solutions, with specific expertise in Juniper, Aruba, and Cisco Meraki products.
• Strong understanding of network protocols, security architectures, and threat landscape.
• Excellent communication and presentation skills.
• Ability to translate technical information into business value for customers.
• Strong problem-solving and troubleshooting skills.
• Proficient in creating technical documentation and solution designs.
• Self-motivated and capable of working independently and within a team.
• Excellent project management skills.

Additional Information:

• This position may involve occasional travel to customer sites for consultations and presentations.
• Collaborative work with sales teams, product managers, and vendors is essential to successfully fulfill this role.

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 2 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Training will be provided
• Proficiency in Microsoft Excel

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Position Summary

Responsible for leading the identification, prioritization, and implementation of continuous improvement projects across a region of Ingram Micro operations in the field of Continuous Improvement. Develop sustainable improvements through engagement of a team-based improvement approach and proper use of continuous improvement tools. This role is designed to bring about a cultural change in the company – to one of focus on execution, efficiency and customer service. The Sr. Manager is defined as the facilitator which includes partnering with functional leaders to solve operational or business problems, create efficiencies through innovative business solutions and improve our financial results via cost savings, customer service enhancements and revenue improvement.

Leadership:

• Partners with business leadership to identify and prioritize opportunities to create positive bottom-line growth.
• Engages, negotiates, resolves conflict, and builds strong consultative relationships and strategic partnerships with senior leaders to facilitate change.
• Engages at a higher capacity, influences, and executes the strategy and vision of the business unit.
• Coordinates the development and communicates with client organizations to ensure satisfactory completion.
• Facilitates updates, meetings and key communication with functional managers and executives.

Continuous Improvement:

• Implement the capability building plan through various training and mentoring efforts for both Operational Process Excellence and leadership development in Continuous Improvement.
• Demonstrates value of CI program through success metrics, value creation (improvements in customer satisfaction, service levels, cost, and income).
• Implement the Continuous Improvement system (Operational Process Excellence) for Ingram Micro
• Effectively manage a portfolio of leveraged projects to affect the bottom line of the company.
• Execute the strategic direction to ensure functional excellence.

Execution:

• Establishes priorities, determines timeliness of the planning and conducts the implementation on time, with quality and under budget, while partnering effectively with the rest of the stakeholder divisions.
• Introduces ideas generated and system enhancements put in place to reduce costs and improve reliability and customer satisfaction in critical company-wide business processes.
• This role will generate a significant multiple of invested cost in terms of value creation (ROI = 3x investment)
• Prioritizes initiatives and create implementation plans in conjunction with Operations, IT, Project Management and Account Management.
• Develops and establishes supporting metrics for processes.
• Ensures process standardization and proliferate best practices.
• Evaluates educational material for Ingram Micro Mobility Functional Managers and facilitates the sharing of best practices.

Competencies:

• Strategic thinking and road mapping
• Financial Acumen (cost / profit center ownership / budgeting)
• Key IM Competencies - Strategic & Global Mindset, Change Agent, Collaboration and Influence, Team Leadership
• Structured project management
• Process mapping skills
• Executive presentation skills / articulates business cases
• High aptitude for several forms of structured problem solving (DMAIC, 5 whys, Ishikawa, etc.)
• Deep Kaizen facilitation
• Bias to process thinking not "training" as a solution
• Insatiable thirst for growth/knowledge with bias to analytical thinking

Job and Experience Requirements:

• Bachelor’s Degree in Supply Chain, Industrial Engineering, or related discipline - or - equivalent work experience in warehouse / distribution, manufacturing, or logistics environment
• 8 or more years of functional experience in Lean /Continuous improvement application and technique methods with proven results and 2 or more years in a supervisory role, preferably managing subordinate managers.
• 5+ years’ experience working in warehouse distribution and Intimate knowledge of related Distribution Center operations best business practices.
• Experience in deploying Lean Six Sigma or other Continuous Improvement methodologies in enterprises of comparable size.
• Certified Lean Six Sigma Black Belt (preferred, not required)
• Strong knowledge of Industrial Engineering.
• Strong financial and analytical ability.
• Strong proficiency in Work Measurements.
• Strong and convincing communication skills.
• Broad capability building in Continuous Improvement.
• Proficiency in managing business analytics to determine optimum output and results.
• Proven track record of successful change management and accomplishments implementing productivity and cost reduction programs.
• Ability to work with leadership across the organization to bring about positive behavioral change.
• Ability to work positively with front line teams to deliver on project goals.

Our ideal applicant has direct channel marketing experience, and project execution and networking skills. Highly desired is a mix of strategic planning aided by proactive self-aided research around vendor product/program offerings, data-driven decision making, effective ROI measurement of programs and communications, collaborating with the business, growing relationships both internal and external (vendor) with a view to growing the opportunities, quick problem-solving techniques, and always doing the right thing- staying compliant.

Responsibilities:

• Develop channel-specific marketing campaigns and events with a data-driven mindset, articulating clear Marketing ROI through effective marketing. Basic understanding and use of ELOQUA is a must
• Maintain strategic relationships with existing vendors and channel partners, with a view to grow our “Marketing Services” portfolio
• Partner with the company’s strategically assigned vendors to drive brand, product awareness, and growth
• Drive channel sales and increase market shares through effective and modern marketing to increase the visibility of our products.
• Drive end user and channel marketing - Search out new channel partnership opportunities to help drive business growth. Explore various agency collaborations where applies
• Drive partner- and end-customer-driven integrated events and roadshows, both digital or face-to-face where applied, with all necessary marketing levers that enrich event experiences and work with necessary regionally aligned resources from ideation to execution. Identify agreed success KPIs and follow thru successful execution. This needs strong collaboration and execution skills working with Product Managers and vendors, leading with modern marketing techniques and technologies where applicable
• Working with the Intelligent Digital Marketing (IDM) team, develop end-user Marketing Campaigns, primarily digital, to increase influence with end-customers, generating the intent base for specific campaigns
• To participate in the Marketing Qualified Leads (MQLs) generated by the campaign
• Maintain a pipeline of approved and funded projects towards the P&L Measurements
• Using business intelligence data and to track effectiveness and identify new opportunities or strategies
• Xvantage: lead program management standpoint working with digital lead and various regional counterparts towards launch and execution strategies defining growth. A thorough understanding of Xvantage and articulating the value proposition externally is important (Training will be provided)
• Work with relevant departments to produce high-quality marketing material for promotions and product launches
• Modernize marketing through digital and new-age marketing techniques.
• Assist with resource and budget optimization before all necessary executions; timely and proactive call out of gaps and recommendations along the journey towards effective closures
• Assigned added responsibilities not limited to, but particularly, the health of our SG- Marketing performance and data-driven recommendations by an individual

Requirements and Qualifications:

• Bachelor's degree in marketing or a related field. Degree in marketing a plus
• Direct channel marketing experience (8-10 years preferred); though leader in Tech is a plus.
• Speed in execution, rolling up your sleeves where needed, working collaboratively with the team in many instances
• Strong digital Marketing skills that drive our key evolving platform initiatives, generating reach and eventual revenue/profit
• Always willing to research and experiment. Eg. Xvantage
• Digital and modern marketing experience a must
• Strong networking and communication skills
• Additional duties may be applicable, such as overseeing the financial well-being of the marketing department.

We are seeking a highly skilled and motivated Microsoft Engineer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining Microsoft-based systems and solutions within our organization. This role requires expertise in Microsoft technologies, including but not limited to Windows Server, Active Directory, Exchange Server, SharePoint, SQL Server and Microsoft Security. The Microsoft Engineer will collaborate closely with other IT professionals to ensure the reliability, security, and efficiency of our Microsoft infrastructure.

Responsibilities:

• Design, deploy, and administer Microsoft-based systems, including Windows Server, Active Directory, Exchange Server, SharePoint, SQL Server and Microsoft Security.
• Configure and manage Active Directory, including user and group management, group policies, DNS, DHCP, and domain trusts.
• Install, configure, and maintain Exchange Server, including mailbox management, email routing, and security configurations.
• Administer SharePoint environments, including site creation, customization, permissions management, and content management, and migration
• Manage SQL Server databases, including installation, configuration, backup and recovery, performance tuning, and security, and migration.
• Monitor system performance and troubleshoot issues related to Microsoft infrastructure components.
• Implement security best practices to protect Microsoft systems from cyber threats and vulnerabilities.
• Collaborate with other IT teams to integrate Microsoft solutions with existing systems and applications.
• Document system configurations, procedures, and troubleshooting steps.
• Stay up-to-date with latest Microsoft technologies, best practices, and industry trends.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Microsoft Engineer or similar role, with a minimum of 5 years of experience.
• In-depth knowledge of Microsoft Windows Server operating systems.
• Expertise in Active Directory design, implementation, and management.
• Hands-on experience with Exchange Server administration and troubleshooting.
• Proficiency in SharePoint configuration, customization, and administration.
• Strong understanding of SQL Server database management and maintenance.
• Experience with virtualization technologies such as Hyper-V or VMware.
• Familiarity with networking concepts, protocols, and services.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal abilities.
• Relevant Microsoft certifications (e.g., MCSE, MCSA) are a plus.

Preferred Qualifications:

1. Experience with cloud-based Microsoft solutions, such as Office 365 and Azure, Microsoft 365.
2. Familiarity with PowerShell scripting for automation and administration tasks.
3. Knowledge of Microsoft System Center suite for system management and monitoring.

This job description outlines the primary duties and qualifications for the role of Microsoft Engineer within our organization. The responsibilities and requirements may evolve over time to align with the needs of the business and advancements in technology and project needs.

Job Description:

The Business Operations Analyst role requires the incumbent to interact across business functions both within and outside the Business Operation Division, to support overall development and execution of key business processes and Strategy roadmap within Ingram Micro. Involve in business unit initiatives to increase operational efficiencies.

Key focus will include:

• Drive projects for ASEAN HK for all the Program Rollouts based on 3 Year Strategic Roadmap.
• Ability to work for the core objectives with country Senior Leaderships and Regional IT Teams.
• Ability to drive projects and being able to articulate Internal Applications and processes.
• Design and transform business requirements into solutions.
• Steward the development and implementation of efficient and effective processes, by being the process owner of the order-to-cash process and by working closely with Finance, Procure-To-Pay, Supply-Chain-Execution process owners, both within Singapore and ASEAN, working with Regional and Global teams.
• Organize and manage all analytical reporting activities for Business Operations division to provide accurate information about sales, procurement, warehouse and vendor management and the performance of the company in the most efficient way.
• Champion of Internal ERP System and other subsystem (included but not limited to EDI and E-commerce, B2B, B2B2C) remediation and new deployment through business requirement assessment, in collaboration with P2P, FIN and SCE process owners.
• Have solid understanding of Order to Cash Processes in Distribution Industry and be able to articulate business inputs into requirements and work with Technical teams and local country business to achieve operational efficiencies.

Major Responsibility: Business Operations and Data Analytics

• Establish, continuously evolve consistent Business Operations and Reporting to support better intelligence and decision making.
• Work with business operation and BU to collect, analyze, and evaluate data to track business operation performance and important developments related to operation. Develop appropriate metrics and build and automate dashboards to monitor business performance
• Drive execution of new business tools & workflow adoption rates, whilst identifying best in class deployment strategies & tactical plans.
• Actively participate in cross functional teams to evaluate adoption of new business models set or transformation of old models
• Actively participate in key data driven projects across the business, provide insight using BI to assist formulating business plans.
• Good Hands on and Understanding for Reporting and Power BI: Understanding on Query Languages (SQL, MS Access)
• Understanding on Automation (SQL Stored Procedures, SSIS, APIs)
• Reporting/Data Visualization Tools (Excel, Power BI, etc.)

Major Responsibility: ERP Champion

• Lead ASEAN business Projects by working closely with business teams. Prepare requirement documents, liase with Regional Teams and help business to manage the projects and move them to closure.
• Coordinate with other functions super users to seek optimized deployments, agree common utilization tracking & best practices.
• Develop Project training plans, plan and organize new program trainings for BU.
• Coordinate with Global ERP / IS teams to ensure correct business alignment and milestones are achieved.

Major Responsibility: PMO (Sub Region & Global Initiatives)

• Working closely with Business Operations to continuously improve business processes.

Requirements:

• 5 years project execution experience, with strong background of IT markets with Master’s degree.
• Ability to execute the IT Roadmap and work with Senior Leadership to execute the Business demands.
• Have prior experience on Distribution Industry business processes.
• Strong interpersonal & communication skills, with the ability to communication across all levels within a global organization, proving balanced and objective statements, with strong negotiation skills
• Proven ability to resolve complex problems with minor leadership direction, apply pragmatic judgment in remediation solutions & execution
• Self-motivated with a team spirit, sets realistic & achievable goals, objectives & timelines
• Cross culturally aware to adjust influencing & negotiation skills without compromising to the objective
• Advanced analytical skills with high attention to detail
• Highly adaptable in a fast-paced environment, ability to transition from Strategy to Hands-On mentality to deliver success criteria.

Responsibilities:

• Earn NEW annual recurring revenue with a primary focus on driving Microsoft Azure
• Recruit and develop sales relationships with new and existing channel partners to add new end-customer workloads to maximize consumption
• Work with targeted partners to develop their sales, marketing and technical readiness
• Proactively identify sales opportunities and close sales within your assigned base of partners
• Maintain a high level of expertise on Cloud offerings – including product schedules, technology benefits, pricing schedules, and certifications as needed
• Collaborate with a variety of internal resources including presales technical consultants, customer success managers, and post-sales support
• Execution of marketing programs, developing channel and end-customer demand generation
• Exceed quarterly sales targets by selling and increasing IaaS consumption into existing and new customer accounts
• Pipeline development through a combination of cold calling, email campaigns and market intelligence
• Creation of commercial proposals for the services and solutions we offer
• Identify cross-sell opportunities.
• Work closely with vendor team to drive collaboration and GTMs and provide timely updates on progress
• Represent Ingram Micro in vendor events and industry functions.

Qualification and experience:

• 3 years of B2B technology, preferably with cloud/IaaS technology; Google GCP knowledge a plus
• Knowledge of professional, effective telephone techniques, and sales skills
• Demonstrated understanding of strategic selling principles and order management
• Ability to dig deeper into an organization and take advantage of cross and upsell opportunities.
• Successful track record of new business sales, with the ability to prove consistent over achievement against targets.