Total 79 job vacancies by CIMB Bank

JOB RESPONSIBILITIES

Enhance Shareholders' Value (Financial):

• Support Singapore CRO/Credit Head and to work closely with Singapore Finance in complying with Group and regulatory credit standards as well as Basel and FRS requirements.
• Support Singapore CRO/Credit Head in credit provision management for Corporate and Commercial business in a forward-looking manner.
• Support Singapore Credit Head in managing loan portfolio quality to minimize GIL ratios.
• Ensures optimal allocation of capital in line with regulatory requirements and the bank’s risk appetite.
• Early identification potential problem cases with well-placed strategies to protect bank’s interests.

Internal Business Process:

• Incorporate development, implementation and maintenance of risk management frameworks and policies in line with the retail business environment and products.
• Develop and review risk appetite models to implement managed business growth in line with Group risk appetite.
• Establish, monitor and manage portfolio risk activities through the application of Analytics, Risk Infrastructure and MIS.
• Support Singapore CRO in local Country Risk reporting to local regulator.
• Ensuring compliance and business writing standard in business segments and Singapore Risk Appetite Statements and dashboards.
• Initiate and provide ad-hoc analysis of portfolio/segment reviews based on trend analysis, macro-economic and industry trends, current events and regulatory changes or policy/strategy changes, to support business in mitigating risks.
• Effective implementation of Risk strategy and Risk Governance framework and processes aligned to regulatory and Group policy requirement.
• Potential problem cases/risks are identified early with well placed strategies to protect bank’s interests. Effective processes and tools in place to measure and maintain risk-return balance.

Customer:

• Ensure close coordination with Group/Country counterpart relationships are strategically forward looking, highly collaborative and productive.
• Work in collaboration and consultation with key country and regional stakeholders to implement stress testing/back testing on credit portfolio.
• Ensure timely resolution of key risks to effectively mitigate the financial and reputation risks to the business.
• Work in collaboration with relationship managers to enable a sound and sensible credit decision be made with effective alignment of business strategy and credit appetite.
• Increase awareness with all BUs on the key risks and responsibilities.
• Promote Risk as an active role in supporting CIMB Singapore’s strategic initiatives.
• Streamline and simplify Risk requirements to enable easy understanding and align with business strategy.
• Align with business strategy and develop a customer focused and responsive approach.
• Reliever and backup to any team member absence.

Employee Engagement & Development:

• Support Singapore CRO & Credit Risk team to promote an environment that fosters mutual understanding of CIMB risk culture, risk responsibility, and business practices. Ensure team and individual performance is managed in an open and honest manner.
• Assist in providing training of risk policy and procedures to other risk team members and BUs to raise quality of credit applications, management, and control.
• Promote knowledge-sharing of ideas about what works and to assist others to focus on identifying ways to do things differently to promote better outcomes for customers and the business.
• Improves Risk & Business Stakeholders’ risk capability through training and coaching.
• Constructive contribution at forums and committees.
• Leadership: Role model collaboration and constructiveness that empowers and motivates the team.

Credit Portfolio Management

• Further develop and improve the structure and requirements of the Corporate & Commercial Risk datamarts and data infrastructure.
• Prepare artefacts in accordance to Group Risk’s / Singapore Consumer’s project lifecycle framework and documents.
• Track project status, especially tasks to ensure delivery is on track. Provide regular project update to stakeholders and management.
• Prepare project initiation documents e.g. internal memo, budget application.
• Define relevant project scope, formulate detail project plan and seek stakeholder’s agreement for sign off.
• Document portfolio reviews and deep-dive analysis and providing insights and recommendation to senior management.
• Highlight and escalate risk issues to relevant parties in a timely manner.
• Enhance Retail Risk Monitoring to ensure that all the key portfolio performance indicators and triggers are monitored regularly.
• Enhance Portfolio management frameworks by introducing applicable metrics that drive business decisions in the overall credit risk process/strategies.
• Support preparation information requests from internal/external auditor and regulator/s.
• Support regional/country risk projects that may require ad hoc queries relevant to the portfolio being managed.

REQUIREMENTS

• Min. Bachelor's Degree with relevant discipline
• Minimum 5 years in Corporate Banking risk and portfolio management.
• Familiarity with Risk Infrastructure supporting Corporate and Commercial banking businesses.
• Familiar with Corporate and Commercial banking in Asia region.
• Experience on decision making: Endorsement/Approval on credit matters.

Technical/Functional skills

• In-depth knowledge of Retail products and services, including the rules and regulations in the domestic and international landscapes.
• Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals whenever necessary
• Leverages best practice in portfolio management and data-driven analysis.
• Effective, commercial experience in running a business unit/s

Soft Competencies

• Strong presentation and communication skills, required in guiding and assisting teams in executing projects and tasks whenever necessary
• Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals whenever necessary
• Good reputation and business network in the Corporate and Commercial Banking community
• Proven track record of achieving business targets, risk management and project management.
• Execution
• Self-starter, Results-driven & Customer-oriented.

KEY RESPONSIBILITIES:

Transaction Monitoring

• Conduct review on alert generated from the Transaction Monitoring system within the stipulated timeline using various internal and external system/database and where applicable, raising a “Request for Information” (RFI) to the relevant Business Unit (BUs).
• Summarize, in writing, clear and concise findings of the review. Documenting and narrating the review findings with all supporting documentation within the alert of the Transaction Monitoring system.
• Ensure timely escalation to SG Compliance for suspicious transaction identified in the review via a complete “Escalation Memo”.
• Liaise with various units of the bank - SG Financial Crime Compliance (FCC), SG Compliance, BUs and Operations (including CADD) as part of the review process.
• To provide summary report on customer's transactions, including metrics and MI, as requested by SG Compliance or SG FCC.
• Support the retrieval of data for AML investigations by SG Compliance.
• Perform Quality Assurance ("QA”) on alerts to validate that transactions monitoring alerts were adequately reviewed and disposed timely, and potentially suspicious transactions were escalated, as warranted.
• Identify and support any process change initiatives to increase the efficiency and effectiveness of the transactions monitoring process

Customer Due Diligence (CDD) and Watch list Management (WLM)

• Perform 1st level checks on CDD alerts across all BUs for closure or assignment to BUs for further assessment.
• Create Manual CDD alerts arising from factors that are tracked outside the AML system.
• Perform 1st level checks for CDD related risk change requests from BU.
• Ensure all CDD request emails are addressed.
• Perform 1st level checks on daily WLM alerts (Name Screening) and ensure proper disposal of alerts.
• Upload relevant Lists in the AML system for CDD-risk scoring and for Name Screening.
• Undertake watchlist maintenance, including the uploading and/or removal of entries across various watchlists

Ad hoc duties

• Support client database searches for regulatory name search requests, as required by the Head of Financial Crime Compliance (FCC)
• Perform adhoc tasks, as assigned by Head of FCA and or the Head of FCC.

KEY REQUIREMENTS:

• Bachelor’s degree in Business, Banking & Finance, or related fields
• Meticulous and detail oriented, analytical with problem-solving ability
• Good spoken and written communication skills
• Ability to work in a team.
• Able to independently manage volume-based work (i.e. the alerts assigned to be reviewed and disposed timely).

The position will be responsible in managing credit card portfolio with analytic review on credit card portfolio, including credit card profitability. It also responsible to profile CC customer and analyze which portfolio program are the most effective and suitable, based on each profile segment in order to increase both active rate and revolver balance. And in the purpose to maintain healthy portfolio, it also responsible to determine what action need to take, to reduce unprofitable and high risk account, including effective method in reduce dormant account.

melayani counter Teller

melayani counter CS

Strategy and Planning

1. Membuat/menentukan sasaran kerja Credit Inspection & Valuation Support serta mengevaluasi hasil yang dicapai dan membuat perbaikan apabila diperlukan untuk memastikan hasil yang optimal sesuai goals yang ditetapkan.
2. Mengkomunikasikan atau memberikan arahan secara jelas terkait perencanaan yang diterapkan kepada seluruh unit kerja di bawahnya dan kepada unit bisnis.

Business Performance and Management

1. Memastikan proses penilaian jaminan yang dilakukan KJPP Rekanan sesuai dengan ketentuan yang berlaku serta sesuai dengan Service Level Agreement.
2. Melakukan Monitoring dan Review terkait keseluruhan Proses :

• Penilaian Jaminan
• Penilaian Merchandise (Di-Fi)
• Merchandise Investigation
• Field Investigation
• Mikro Linkage
• Performance KJPP

1. Memastikan kepatuhan terhadap ketentuan dan prosedur pemberian kredit yang berlaku baik internal maupun eksternal serta senantiasa memperhatikan prinsip kehati-hatian dan aspek kewajaran dengan tetap memperhatikan aspek Resiko Kredit, Resiko Operational, Resiko Financial, Resiko Hukum, Resiko Reputasi  pada pelaksanaan kerja di bawah koordinasinya
2. Secara berkala melakukan review proses kerja untuk mendapatkan yang terbaik bagi supported Business Unit sesuai ketentuan dan kebijakan yang berlaku.

People Management

1. Menilai prestasi karyawan yang disupervisi secara langsung dan mengembangkan ketrampilan melalui motivasi, pendidikan dan latihan untuk memastikan tingkat kompetensi dan produktivitas karyawan
2. Membuat model perencanaan kapasitas (capacity planning analysis) untuk memperkirakan kebutuhan FTE/staff.

Regulatory Compliance

1. Menerima dan memberikan masukan, mengevaluasi, menganalisa serta membuat rencana pelaksanaan perbaikan yang berkesinambungan guna mencapai kinerja yang optimal, konsisten dengan resiko yang minimal.
2. Bersinergi dengan group terkait untuk mencegah terjadinya kesalahan proses terkait kredit (melindungi asset) dan Resiko Operasional.

Melakukan penagihan kepada debitur Mortgage dan atau Auto untuk meminimalisasi NPL dan memaksimalkan reduction sesuai target yang ditetapkan

Financial Responsibilities  :

• Memastikan produktivitas cabang dalam melakukan referral & cross selling produk/ layanan tertentu untuk pencapaian target Individu & Team 

Operational Responsibilities :

• Bertanggung jawab atas transaksi : Pembukaan dan Penutupan Rekening ; Pembuatan dan Penerbitan Cek/BG, Bilyet Deposito dan Print Certificate, Buku Tabungan dan Kartu ATM ; Safe Deposit Box (SDB); Pengkinian Data CIF sehubungan pelaksanaan KYC/AML ; dan Blokir/Buka Blokir Rekening, Hold Dana Rekening sesuai instruksi nasabah dan persyaratan dokumen berlaku.
• Melakukan analisa dan mitigasi risiko atas seluruh proses transaksi dari nasabah agar berlangsung secara lancar dan prudent.
• Menindaklanjuti hasil Finding Audit internal/eksternal dan QA Finding sesuai dengan waktu yang ditetapkan.
• Memastikan konsistensi penggunaan seluruh sistem dan pelaporan melalui aplikasi CST, TST, DHN, OMPK dan AML/KYC
• Melakukan tertib administrasi, menjaga kerahasiaan data nasabah, tertib pengelolaan dokumen nasabah dan surat berharga, menjaga kerahasiaan password dan aktivitas kontrol lainnya & membuat laporan sesuai kebutuhan.

Service Responsibilities :

• Bertanggung jawab atas Penanganan pengaduan nasabah
• Bertanggung jawab atas Proses KYC dan AML
• Memberikan layanan terbaik sesuai standard dan nilai layanan yang ditetapkan perusahaan, serta mencapai target pengukuran kualitas layanan baik eksternal ataupun internal .
• Menerima, menangani & menyelesaikan masalah atau pengaduan nasabah dan memastikan penanganan pengaduan nasabah telah dicatat, ditindaklanjuti, dan diselesaikan sesuai dengan standar, prosedur, dan SLA yang berlaku. 

Financial Responsibilities  :

• Memastikan produktivitas cabang dalam melakukan referral & cross selling produk/ layanan tertentu untuk pencapaian target Individu & Team 

Operational Responsibilities :

• Bertanggung jawab atas transaksi : Pembukaan dan Penutupan Rekening ; Pembuatan dan Penerbitan Cek/BG, Bilyet Deposito dan Print Certificate, Buku Tabungan dan Kartu ATM ; Safe Deposit Box (SDB); Pengkinian Data CIF sehubungan pelaksanaan KYC/AML ; dan Blokir/Buka Blokir Rekening, Hold Dana Rekening sesuai instruksi nasabah dan persyaratan dokumen berlaku.
• Melakukan analisa dan mitigasi risiko atas seluruh proses transaksi dari nasabah agar berlangsung secara lancar dan prudent.
• Menindaklanjuti hasil Finding Audit internal/eksternal dan QA Finding sesuai dengan waktu yang ditetapkan.
• Memastikan konsistensi penggunaan seluruh sistem dan pelaporan melalui aplikasi CST, TST, DHN, OMPK dan AML/KYC
• Melakukan tertib administrasi, menjaga kerahasiaan data nasabah, tertib pengelolaan dokumen nasabah dan surat berharga, menjaga kerahasiaan password dan aktivitas kontrol lainnya & membuat laporan sesuai kebutuhan.

Service Responsibilities :

• Bertanggung jawab atas Penanganan pengaduan nasabah
• Bertanggung jawab atas Proses KYC dan AML
• Memberikan layanan terbaik sesuai standard dan nilai layanan yang ditetapkan perusahaan, serta mencapai target pengukuran kualitas layanan baik eksternal ataupun internal .
• Menerima, menangani & menyelesaikan masalah atau pengaduan nasabah dan memastikan penanganan pengaduan nasabah telah dicatat, ditindaklanjuti, dan diselesaikan sesuai dengan standar, prosedur, dan SLA yang berlaku. 

QUALIFICATION

Max. 28 years old & Single
Possess Bachelor or Master Degree with GPA min 3.25 out of 4.00 or equivalent
Outstanding achievement in academic & non-academic activities that demonstrate the following qualities:
Leadership potential
Strong desire to learn and succeed
Creative and innovative
Ability to Think without the Box
High energy, enthusiasm and drive
Highly proficient in Bahasa Indonesia and English both written and verbal
Willing to be placed in all CIMB Niaga location throughout Indonesia
 

Strategy & Planning

• Membuat perencanaan kegiatan strategi jangka pendek dan mengkoordinasikan dengan seluruh staff/bagian. 
• Mengidentifikasi prospek, melekukan pendekatan kepada prospek dan mengembangkannya
• Menjaga stabilitas portfolio Cabang dan meningkatan kredibilitas Bank CIMB Niaga Syariah

Business Performance and Management

• Mengidentifikasi potensi ekonomi di wilayah kerjanya dan berperan aktif dalam strategi pengembangan bisnis untuk memperluas pangsa pasar (termasuk bisnis porsi haji) 
• Melakukan pemantauan terhadap pembiayaan2 yang bermasalah, kunjungan kepada nasabah dan problem solving jika ada kendala 
• Mewakili perusahaan dalam berurusan dengan instansi-instansi pemerintah seperti BI, Perbanas, Kepolisian, BMPD (Badan Musyawarah Perbankan Daerah), Pengadilan Negeri, Bazarnas, Asbisindo, Kemenag, Travel KBIH, dll, sesuai dengan kapasitas yang diberikan oleh Perusahaan

People Management

• Mengarahkan, memotivasi, mengevaluasi, melakukan pengaderisasian dan mengembangkan sumber daya karyawan secara periodic melalui bimbingan dan pengarahan. 
• Menciptakan system dan suasana kerja yang harmonis dalam mencapai efisiensi, efektivitas, dan produktivitas cabang khususnya.

Regulatory Compliance

• Comply with policies, procedures, syariah compliance and Regulatory.

Financial Responsibilities  :

• Meyakinkan kelancaran dan keamanan arus transaksi tunai dan non tunai sesuai ketentuan dan prosedur yang berlaku serta memperhatikan prinsip kehati-hatian dan aspek kewajaran transaksinya melalui proses verifikasi dan pemberian approval transaksi nasabah dalam wewenang yang telah diberikan.

Operational Responsibilities :

• Bertanggung jawab atas Transaksi Tunai & Non Tunai, Setoran Tunai, Tarikan Tunai, Pemindah Bukuan, Kliring, Deposito, Pajak, Mass Fund Transfer System (MFTS), Remittance, Cash Management  & Transaksi ATM. 
• Menjaga performance ATM Cabang dengan menjaga ketersediaan Cash pada ATM. Termasuk Monitoring Sub Ledger (SL) Kas ATM/CDM dan Kas Besar beserta proses rekonsiliasinya.
• Menjaga kerahasiaan password, pengelolaan User ID dan limit Teller serta aktivitas kontrol lainnya.
• Menjalankan mitigasi risiko atas seluruh proses transaksi agar berjalan secara lancar dan prudent.
• Menggunakan seluruh sistem dan pelaporan terkait transaksi Teller antara lain Cashy Online, DHN,  PinPad dan Q-matic.

Service Responsibilities :

• Memberikan layanan terbaik sesuai standard dan nilai layanan yang ditetapkan perusahaan, serta mencapai target pengukuran kualitas layanan baik eksternal ataupun internal.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.