Total 122 job vacancies by Amazon

Amazon's Legal Department is looking for a talented commercial or real estate lawyer to fill the position of Corporate Counsel – Data Center Leasing and Colocation supporting Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com.

AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database, machine learning, and more.

As part of the AWS colocation legal team, you will be responsible for supporting AWS's worldwide data center expansion through colocation services agreements. You will have transactional drafting and negotiating responsibilities on deals, and will provide legal counsel and contract interpretation to business team members on a daily basis. Transactions range from standard contracts to complex, bespoke, high-value agreements. You will structure, draft and negotiate agreements, help support AWS’s existing data center portfolio, manage outside counsel, and advise internal business clients. In addition, you will help develop, implement, and manage process improvements across the team, resolve legal issues that arise in existing commercial relationships, and handle pre-litigation legal disputes and inquiries.

Members of our team are enthusiastic, curious, enjoy working hard and being challenged, and demonstrate sound judgment in ambiguous situations. Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. Competitive salary based on experience and includes equity compensation.

This position is located in Singapore.

A typical day might include the following activities:
• A couple of short meetings with business partners and other legal team members to share updates on ongoing projects, in-progress deals, or recent industry developments
• Drafting the transaction documents for a new deal
• Negotiating outstanding legal, commercial, and technical issues with one or more counterparties
• Working on a new process to simplify or expedite how we transact with our counterparties
• Attending a strategy planning meeting focused on expanding into a new region or deploying a new type of infrastructure or customer-facing service

About the team
We are looking for candidates who are eager to learn and develop as part of our team. Like all of Amazon Legal, our team embraces diversity and is committed to furthering an inclusive culture. Our team comprises people from many different backgrounds who work in London, Los Angeles, New York, Seattle, Singapore, Sydney, and the Washington D.C. metro area. We have a collaborative and supportive culture that emphasizes coaching new team members, sharing ideas to improve and reinvent existing processes, and giving each team member substantial responsibility and independent discretion.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Basic qualifications

• J.D. degree (or equivalent) and bar membership in good standing in at least one jurisdiction

• 5+ full years of legal experience as a transactional attorney (with 4+ full years at a law firm)

• Experience drafting and negotiating a variety of complex real estate or commercial transactional documents (e.g., leases, lease amendments, purchase and sale agreements, easements, operating agreements, license agreements, etc.)

Preferred qualifications

• Efficient organizational skills, with the ability to manage multiple projects at once, follow through, and meet deadlines using pragmatic judgment

• Ability to work independently and proactively, while also collaborating effectively with other legal team members and global business teams

• Creative analytical skills

• Effective written and oral communication skills, and an ability to clearly and simply summarize complex ideas

Amazon is seeking a highly skilled and motivated Principal Solutions Architect to analyze and deliver insights on signals to help us better serve customers. Our team’s mission is to look around corners for what will be compelling for customers in the future. We obsess over ideas, activities, and trends that could be differentiating for our customers. You will have the opportunity to continuously learn about new technologies and domains like robotics, cloud services, eCommerce, advertising, logistics etc. and engage with business and technology leaders across amazon businesses.

The right candidate is passionate about understanding the business strategy, competitive landscape and diving deep into complex and ambiguous problems, and continuously striving to find deeper insights using data, solution and system architecture analysis. You will develop studies that deep dive into various technologies, industries and sectors. The person in this role will innovate, build new methodologies to generate insights, and make recommendations to drive actions that directly impact our customers. A successful candidate will possess ability to think strategically about business, products, and technical challenges, have excellent analytical and communication skills, ability to work collaboratively to influence business and technology leaders at all levels, including senior management.

Key job responsibilities
Perform in-depth analyses and deliver key insights
Make recommendations based on insights to drive actions that impact Amazon customers
Collaborate with business and technology leaders to deliver deep insights and influence change.
Deliver projects in a complex and ambiguous environment.
Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership.
Evaluate business capabilities, business processes, technology/solution architectures and share knowledge amongst the Amazon solutions architect/principal engineer community.
Perform rapid prototyping or proof of concept using frontend and/or backend technologies to deliver deep insights.
Learn and be curious about the constantly changing Amazon businesses and the competitive environment to help design new studies

Basic qualifications

• 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• Bachelor's degree in computer science, engineering, mathematics or equivalent
• Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
• Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications

Preferred qualifications

• Knowledge of distributed systems design and implementation or equivalent
• Knowledge of large scale automation and workflow management or equivalent
• Knowledge of database design and implementation or equivalent
• Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

AWS is looking for an exceptional Human Resource Business Partner (HRBP) to drive the development and implementation of the HR strategy in support of our AWS AGS (Global Sales) teams.

In this position, you will partner with various business leaders along with their respective leadership teams to develop and execute the Organizational and HR strategies that foster growth, drive results and increase organizational effectiveness. You must be able to understand business priorities and translate them into a people agenda that supports the business. You will also be responsible for implementing annual HR programs such as performance reviews, promotions, compensation planning and succession planning, as well as action plans resulting from talent reviews as well as employee/manager feedback with your client groups. You will partner with your clients throughout the planning and execution of these programs, tying them back to the business priorities and long term goals. You will also work to review and advise on organizational design and structure, provide change leadership and management coaching, as well as design and deliver organizational interventions and management training. The individual in this role will play a key role in building up the remote AWS sites in various areas like pre-legal entity set-up, post-legal entity set up, culture building/assimilation as well as employee engagement. In this role, you will have the opportunity to participate in regional projects and in the development and implementation of internal processes, policies and programs as they may relate to benefits/compensation, employee engagement, career development and employee/manager development.

We are looking for a Human Resource professional who has the ability to diagnose issues, use data and insights to develop appropriate solutions and influence outcomes. The individual in this role will be able to interface effectively with leaders, peers and employees at all levels of the organization. You will be a strategic thinker with lots of business acumen, excellent communication and influencing skills, strong problem solving skills and the ability to think and plan for the long term.

Key job responsibilities

• Apply business knowledge to work with management team and the HR team to develop and drive organization and people strategies, solutions and plans
• Partner with business on organizational design, workforce planning, succession planning, talent management and competency development to optimize for business objectives and global/market expansion.
• Sets HR strategy and goals, integrating HR/Amazon organization wide-priorities.
• Partners with the business to lead both annual and mid-year review processes which focus on talent development and performance management.
• Provide management coaching to business leaders, and help drive leader/manager onboarding in line with Amazon’s Leadership Principles.
• Assess business’ people training needs and facilitate group training sessions as appropriate.
• Review and analyze business and people metrics including data on retention and employee experience in order to recommend systemic improvements.
• Provide compensation counsel and support including salary planning, review and approval of salary actions, promotions and job re-leveling.
• Work with leaders, line managers and employees to address all types of employee relations issues, fairly representing all interests.

Basic qualifications

• Bachelor's degree or certification in Human Resources Management or related field.
• 10-15+ years of experience in a HRBP role
• Broad knowledge and experience in human resource management

Preferred qualifications

• Experience working in a high-tech environment
• Experience delivering and facilitating training
• Experience partnering with multiple business leaders in a complex and fast paced business setting which is in high growth mode
• Strong business partnering skills and HR acumen, including problem solving skills, critical thinking abilities, coaching skills, project management abilities
• Ability to influence and partner with different levels of the organization and across countries to achieve results
• Excellent communication (verbal, written and listening) and presentation skills
• Team building and team development capabilities
• Change management capabilities
• Ability to work independently
• Able to travel, as appropriate

Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists?

At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.

Key job responsibilities
We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Singapore.

Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services.

As a leader you will:

• Lead a team of Technical Account Managers (TAMs) to solve business problems
• Influence the strategic direction of your team and delivery to improve the customer experience
• Drive internal strategic communications
• Advocate for your customers and own their transformation journey.
• Manage customer sentiment and recovery during service events, including executive engagement
• Assist with problem escalation and support your team in resolving critical customer issues
• Understand operational excellence in the cloud and help your TAMs make recommendations to customers
• Mitigate risks and remove blockers for your team and customers
• Grow the team's capability through people development and recruitment
• “Think Big”, by creating mechanisms that allow us to scale while we continue to expand the team

You’ll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You’ll also have the chance to receive mentorship and gain AWS certifications.

A day in the life

At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.

We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.

Basic qualifications

• Track record of leading high performing teams
• Track record of building up a business
• Previous customer facing experience with strong executive presence
• Strong customer focus and bias for action; and ability to work with remote teams
• Experience building a business with P&L responsibility

Preferred qualifications

• Experience working for an IT Vendor or service provider
• Experience influencing large enterprises or government organisations
• Experience managing/leading teams and customers in the Singapore

Do you want to provide world-leading customer experience, creating new approaches and technology solutions that are disruptive, challenge traditional approaches and change the way how the last mile delivery industry operates? Come join us as the Amazon Flex Singapore Country Manager!

Since Day 1, Amazon focuses on providing new and innovative technologies and programs to solve customer and business challenges in the last mile delivery space. The last mile team ensures the most customer-centric experience possible, from the time a customer places an order with Amazon to the time the package reaches the customer. Amazon Flex is an integral part of this world-class last mile operation, and is critical to Amazon’s speed programs as Amazon Flex delivers the vast majority of packages globally for programs such as Fresh groceries, same day and sub-same-day. Amazon Flex works directly with independent contractors, called delivery partners, to make deliveries to Amazon customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

We aim to be Earth’s best flexible working option, for delivery partners to decide how and when they want to work, while safely providing fast deliveries at high quality and sustainable cost. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change how the industry operates.

To lead innovation as the Amazon Flex Singapore Country Manager, you will be an independent thinker. You will demonstrate excellent business judgment and have the ability to generate ideas and solve problems independently. You will devise clear strategy, positioning and execution priorities and will be comfortable thinking big and diving deep. You will be a pragmatic visionary who can identify opportunities, convince partners to support your vision and lead teams to translate the vision into workable, scalable product and process solutions. Although naturally strategic, you will also have strong operational skills and drive hands on decisions on product roadmap and process execution.

As a seasoned leader, you will have hired and developed world-class teams, taken brave and innovative talent decisions to scale teams to business needs. You will be experienced leading through leaders and managing the associated executive presence.

Key job responsibilities
The Amazon Flex Country Manager Singapore (SG) leads the end to end Amazon Flex (Flex) business for Last Mile (LM) delivery operations partnering across 5 different business lines; Consumer (Retail and 3P), Grocery (Fresh), Amazon Logistics (AMZL), Amazon Grocery Logistics (Fresh) (AGL) and Amazon Partner Logistics (APL). The role owns all aspects of Flex country safety, cost and quality performance.

The scope includes; safety performance, capacity planning and scheduling, pricing and profitability, regulatory compliance, driver experience overall including driver acquisition, onboarding and engagement, marketing, communications, and new initiative launches.

Basic qualifications

• Bachelor's degree
• 3+ years of team management experience
• 7+ years of product or program management, product marketing, business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product

Preferred qualifications

• Experience relying on analytics and data to cultivate deep customer empathy, shape product decisions and track effectiveness of change

As Head of Marketing for Global Selling Asia Expansion, you will work in a dynamic and fast-paced environment supporting business growth across multiple countries in Rest of Asia (excl. Mainland China, Japan, India). You will be responsible for driving brand awareness and consideration across many local-optimized channels, leveraging mainland China central marketing resources and assets and increasing business penetration in strategic countries, driving demand for Amazon solutions through integrated marketing campaigns, enabling seller success on Amazon through Seller education and product marketing, collaborating with Public Policy team to influence local government authorities, and working directly with strategic partners to support favorable cross border ecommerce programs and policies. You will lead and develop talent in a diverse organization across broad range of marketing functions across multiple countries of different cultures.

RESPONSIBILITIES

• Accountable for Amazon Global Selling Asia Expansion marketing strategy, develop annual planning across branding, demand generation, product marketing and Strategic Partner marketing. Partner with business leaders, mainland China Central Marketing teams, Seller Education, Public Policy, Public Relationship, etc. in implementing key initiatives in ROA regions.
• Calibrate with local partners to enhance marketing process, infrastructure, and technology. Works closely with Global and Asia teams to advocate for needs of the region, and understand how to leverage tools created centrally for optimal results.
• Works closely with Global and Asia teams to advocate for needs of the region, and understand how to leverage tools created centrally for optimal results.
• Lead key reviews with Global/Asia senior leaders on marketing strategy, performance, key initiatives proposal etc.
• Actively enhance and raise the bar on all marketing tactics including brand marketing, social and digital marketing, demand generation, partner marketing etc., and ensure operational compliance.
• Create and own goals and performance metrics for branding and demand generation campaigns. Monitor regularly to understand effectiveness of strategy and execution, and itinerate for continuous improvement.
• Participate as key stakeholder with the seller consultant/biz leadership in the region and geography, contribute in business annual planning, quarterly review etc. and offers ongoing updates to key stakeholder’s teams on marketing key initiatives as appropriate.
• Hire, develop and coach the marketing team that executes on all aspects of marketing plans. Provides guidance and support to ensures the team members’ success on their marketing roles. Engage in activities that also develop the talents in other teams such as coaching, training and mentoring.

BASIC QUALIFICATIONS

• BS/BE in business, marketing, or technology are mandatory. Operational experience beyond marketing is a plus. MBA is preferred.
• Proven track record with 12+ years marketing experience, specifically in running a APAC marketing organization and managing a team for an enterprise company that closely work with their global/regional HQs.
• Experience in marketing B2B products or services.
• A career path that demonstrates increasing levels of responsibility and proven success delivering measurable marketing results and building a strong field marketing team.
• Proven experience finding creative ways to do more with less, and a track record of staying on budget and delivering programs on time.
• Experience working in a fast-paced and highly cross-functional organization.
• Ability to manage time and juggle multiple priorities to execute high quality deliverables.
• Superior oral and written English communication skills with an innate attention to data and details.

PREFERRED QUALIFICATIONS

• Exhibits excellent judgment
• Hires great people. Develops great people.
• Has relentlessly high standards
• Thinks strategically, but stays on top of tactical execution
• Expects and requires innovation of her/his team
• Thinks big and has convictions
• Results oriented
• Has the innate ability to inspire passion in others

Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing and is looking for a strong candidate to manage AWS Business Consulting and Advisory Partners (BCAPs) in the ASEAN region. AWS BCAPs comprises Strategy and Business Consulting global firms operating across the region.

Do you have the business knowledge and industry expertise necessary to position Amazon as the preferred technology and platform of choice for digital transformation and technology modernization? As the ASEAN BCAP Partner Manager, you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of AWS services by strategic customers and community members. You will be responsible for driving and building the joint business between AWS and the BCAP partners focusing on the following goals – build AWS thought-leadership in the market, joint assets and solutions to bring unique and differentiated business value for our joint customers, and align together to help key customers in their digital transformation and tech modernization initiatives. This requires building trust and driving executive and field relationships with BCAPs Partners, Managing Directors, other senior leaders, and their industry and digital/ technology teams. You will work closely with the AWS Global, Regional and ASEAN leadership team, global and regional BCAP Partner team, Business Development and broader Amazon Partner Network (APN) Segment teams. The ideal candidate will possess both a strong business development, partner management, sales and technical background that enables them to engage at the CXO level and technology leaders. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling business value propositions.

ROLES & RESPONSIBILITIES:

• Engage with BCAPs and understand their offerings, map their cross-functional organizations and understand their business goals and go-to-market approach.
• Work with AWS Global, Regional and ASEAN business development, marketing, services sales leaders and Solution Architects to re-define and execute BCAP ASEAN business plan, including thought-leadership, joint assets/solutions and key customer engagements initiatives in collaboration with BCAP stakeholders.
• Map BCAP ASEAN plan with the ASEAN Regional plan to increase AWS penetration in specific industry verticals and drive focused initiatives such as joint prospecting to generate demand.
• Co-sell and drive joint targeted sales engagements between BCAPs and the ASEAN Enterprise and other sales teams to generate incremental business opportunities.
• Serve as a key member of the Partner teams in helping to define and deliver the joint assets and solutions, marketing and business development initiatives such as prototypes and pilots/POCs.
• Work closely in alignment with internal stakeholders such as marketing, BD, ProServe, marketing, legal, support, procurement, etc.
• Proven ability to identify and support 3rd party offering development
• Experience working in global companies across different sales, business development and technical teams, bringing together a cross functional teams located globally to deliver results
• Strong track record of consistently exceeding performance goals and KPIs
• Demonstrated ability to engage and influence both technical (CIO, CISO) and business C-level executives
• Strong presentation skills and the ability to articulate complex concepts to cross functional and non-technical audiences

Basic qualifications

• 7+ years of developing, negotiating and executing business agreements experience
• 7+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level

Preferred qualifications

• Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
• Experience selling to Fortune 1000 or Global 2000 organizations

As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development, delivery oversight and program management.

Key job responsibilities

• Long term development of Cloud Strategy for Global / Public Sector customers
• Engage with customers to understand their business drivers and application portfolio
• Identify and develop specific opportunities; and supporting business cases
• Deal shaping, including estimations, deal pricing, contract negotiations and closing
• Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing trusted relationships
• Educate customers on AWS services and translate those into a clear business value proposition

Basic qualifications

• IT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing roles
• Experience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship Manager
• A proven track record of managing and delivering large-scale enterprise IT projects
• A proven track record in managing Executive Customer relationships and key business stakeholders
• Experience with contract and statement of work development

Preferred qualifications

• Experience in IT Cloud Transformations
• Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
• Enterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)
• Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications
• Knowledge of local Government policies relating to procurement, data management and cybersecurity

Amazon launched the Generative AI (GenAI) Innovation Center (GenAIIC) in Jun 2023 to help AWS customers accelerate enterprise innovation and success with Generative AI (https://press.aboutamazon.com/2023/6/aws-announces-generative-ai-innovation-center). Customers such as Highspot, Lonely Planet, Ryanair, and Twilio are engaging with the GAI Innovation Center to explore developing generative solutions.

GenAIIC provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud.

As a Machine Learning Engineer in GenAIIC, you are proficient in developing and deploying advanced ML models and pipelines to solve diverse customer problems using Gen AI. You will be working alongside scientists with terabytes of text, images, and other types of data and develop Gen AI based solutions to solve real-world problems. You'll design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

Key job responsibilities
Our ML Engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for the intersection of software development with generative AI and machine learning. You’ll also:

• Solve complex technical problems, often ones not solved before, at every layer of the stack.
• Design, implement, test, deploy and maintain innovative ML solutions to transform service performance, durability, cost, and security.
• Build high-quality, highly available, always-on products.
• Research implementations that deliver the best possible experiences for customers.

Basic qualifications

• 8+ years of non-internship professional software development experience
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience building complex software systems that have been successfully delivered to customers
• Experience as a mentor, tech lead or leading an engineering team
• 5+ years experience in data querying languages (e.g. SQL), scripting languages (e.g. Python) with exposure to machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience

Preferred qualifications

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Want to change the way people watch content online? Help create the future of digital entertainment with Amazon Prime Video! We are changing the way millions of customers enjoy movies and TV shows through Amazon Prime Video. Our mission is to build the widest selection of video content and make it easy for customers to enjoy great content wherever and whenever they want. To help us fulfill this mission, we are looking for a Programming leader who is customer-obsessed and analytical to help grow Amazon Prime Video. If you want to operate at start up speed, solve some of the hardest problems and build a service which customers love, Amazon Prime Video might just be the place for you.

This leader should collaborate with our Prime Video business, content & Amazon MGM studio teams to provide more actionable feedback on what is most likely to resonate with our audiences and help steer the content decisioning process. With a content-forward background, candidates should have experience working cross-functionally across internal teams, and driving programs that have a meaningful customer impact, as well as have the ability to influence Creative & business leaders. A mind for innovation, thinking big, triangulating trends through customer signals and learning through testing will make this role successful. The candidate should be comfortable operating with in a matrix structure, leading by influence and solving hard ambiguous problems. A successful candidate will need to balance audience metrics, customer insights and creative innovation to help delight our customers.

This role will work closely with Prime Video APAC country leaders, global programming teams and content teams for portfolio planning as well as with content programming and scheduling teams for the key locales in the region.

Leaders who can think and innovate on behalf of customers and can be a strong advocate for them; who are passionate about content and love to understand customer preferences in what is trending/resonating in the cultural zeitgeist – will thrive in this role.

Key job responsibilities

• Serve as a thought leader within the region to shepherd regional portfolio and content programming strategy and optimization frameworks across the full content lifecycle, bridging global and local developments and across multiple content streams (e.g. Originals and Licensed SVOD, Marketplace, AVOD, Sports)
• Represent APAC in global content decisions, including big swing Amazon Original content.
• Run/Co-run our Programming Strategy Monthly Business Review as well as other cross-functional mechanisms, ensuring that our Programming Strategy activities are in line with our goals and maximize global, regional, and local impact across the world.
• Roll-up APAC opportunities with the Global Studio, and identify ways to maximize international content in the region.
• Build durable mechanisms to develop Global or Regional SOPs, tenets, and guidelines related to title release strategy (e.g., day of week, cadence, localization portfolio management, among others).
• Build audience strategy for key customer cohorts (e.g., volume and type of programming needed) and ensure these approaches represent APAC region’s priorities and needs with the global Studio.
• Work cross functionally with Content leaders, Local country programming teams, creative development, content licensing, original production teams, marketing and legal departments to document and define APAC’s release strategy and drive them through execution.
• Track risks/opportunities to the content portfolio as the title mix evolves over time. This is an analytical role that ensures that our investments are put in the right place and develop mitigation strategies when we see risk to our portfolio.
• Stay on top of audience and content trends helping to drive future strategies and content curation choices including the appeal of international content for local customers and APAC-originating content traveling outside and within the region

Qualifications & Experience:

• 12+ years of professional experience

• Experience managing cross-functional teams & stakeholders

• Proven track record in delivering for large digital/media/content businesses. Role criteria: • This is a role that requires an incredibly high-velocity of decision making and getting things rolling amongst a large set of leaders

• Self-starter skilled at prioritizing and managing multiple projects and deadlines that run simultaneously. • Demonstrated success in influencing cross-functional teams, senior stakeholders and leadership across teams.

• Has ability to quickly innovate, implement, learn through experiments and scale based on learning.

• Experience using data and metrics to measure impact and determine improvements.

• The candidate will need to have exemplary communication skills (both written and verbal) to drive strategic content recommendations with other leaders and earn trust with colleagues across the business

Are you interested in working with the largest enterprise organizations in Singapore as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services Professional Services team is looking for Enterprise Services Manager (ESM) that can manage the working relationship with large organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts. 

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 
We are looking for someone who is passionate about:

• Long term development of large, complex, and distributed enterprise organizations
• Engage with customers to understand their business drivers and application portfolio
• Development of long term Cloud Strategy for customers
• Identify & develop specific opportunities and supporting business cases
• Deal shaping, including estimations and deal pricing
• Contract negotiations & closing
• Identifying and managing a portfolio of 3-5 strategic accounts, including sales pipeline management and engagement ownership
• Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
• Mitigation of delivery risks & issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing deep, trustful relations
• Educate customers on AWS services and translate those into a clear business value proposition
• Envision and inspire customers
• Orchestration of product, technology and services partners
• Coaching Customer and Partner teams to be self-sufficient.

Basic qualifications

• Bachelor's degree; Masters/MBA degree preferred.
• 8+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.
• Experience working with large multi-national organizations as the Consulting Services lead for clients, delivering Business Transformation projects, and own a bookings/revenue target
• Experience in account engagement and management, including identifying, developing, and executing complex transactions
• Ability to establish relationships with C-Suite members and translate the power of cloud computing into a core business enabler. And, able to articulate business outcomes for C-Suite discussion.

Preferred qualifications

• Demonstrated ability to work creatively and analytically in meeting customer needs.
• A proven track record of managing and delivering large-scale enterprise IT projects to meet new Business objectives.
• Excellent written and verbal communication skills, including group leadership and executive presentations.
• Experience with contract and statement of work development.
• Enterprise IT management frameworks (e.g. COBIT, ITIL).
• Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.
• Designing, building, and operating global IT processes and infrastructures.

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on partnering with customers to enhance their business or operational outcomes through the use of advanced and emerging technologies.

You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will serve the needs of the customer, and extend that use to other customers within the industry and related industries. You will leverage and refine a programmatic approach to help customers drive their business metrics across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and deliver best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role.

Key job responsibilities

• Bring alignment between customer’s technologists and business leads; help them to explore the art of the possible with generative AI and machine learning, and to develop a roadmap to deliver business value in the most effective way
• Discuss complex industry-specific business concepts with executives, line managers and technologists
• Engage with various AWS teams, including applied scientists, solutions architects, business development, marketing, industry specialists, partners and regional organisations
• Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery
• Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learning

Basic qualifications

• 7+ years of professional experience
• 3+ years of experience in the industry as a ML practitioner or executive
• Experience participating in the sales lifecycle (directly or indirectly)
• Experience in management consulting or related work
• Experience launching technically complex programs, projects, or related work that includes the following: Big Data, Analytics, Artificial Intelligence, and Machine Learning

Preferred qualifications

• Executive communication skills
• Writing communications skills
• Experience with presenting to audiences of 5 to 50 people of various levels (developers to executives) and backgrounds (business, technical, operations)
• Experience in management consulting or related
• Advanced degree (e.g., MBA, MS)

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

Basic qualifications

• The person will possess 5+ years of technical support/Solution Architect/Professional services/Devops/Software Engineering or consulting experience.
• Must have demonstrated expertise in one or two of these areas: Systems administration (Linux and/or Windows), Networking (DNS, IPsec, BGP, VPN, Load Balancing), Programming/scripting (Java, Perl, Ruby, C#, and/or PHP), Hands-on experience with container technologies such as Docker, Kubernetes and be familiar with Kubernetes ecosystem, Experience configuring, running, and maintaining databases, such as MySQL/PostgresSQL/Oracle, Experience in Blockchain/Web3 technology, experience architecture, developing Apps or solutions for Blockchain/Web3.
• Bilingual in Mandarin and English.

Preferred qualifications

• Experience on AWS Services.
• Deployment experience for CICD pipeline base on Kubernetes, large scale Kubernetes operation
• Proficiency in Database operation, such as minimum downtime upgrade, performance fine tuning
• Cybersecurity operation experience, specifically in FinTech/Web3
• Experience in a relationship management role in a large enterprise environment.
• Solid understanding of technology budget management
• Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
• Experience in a 24x7 operational services or support environment

As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life

As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team

At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.

We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.

We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.

Basic qualifications

• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.

• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)

• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences

Preferred qualifications

• Experience managing cloud infrastructure in AWS
• Qualifications in Cloud/ Engineering/ Mathematics or other relevant certifications.
• Experience in a 24x7 operational services or support environment will be a plus

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

We are looking for a Program Manager in Singapore to develop and uphold Amazon's Supply Chain Standards. You will drive and integrate effective solutions with an eye towards automation, scalability, and efficiency.

This role will work with global stakeholders on processes, mechanisms, and track key metrics to ensure long-term efficacy of interventions that enable the organization to scale.

The ideal person is a strong organizer, biased for action, sees around corners and can drive process efficiencies effectively across many teams.

Key job responsibilities
• Raise the bar on content and training management across field operations teams, streamlining processes for translation, ensuring consistency in our communications, and creating regional content and training roadmap.
• Coordinate across regional teams to operationalize business requests for content, training, and events.
• Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, forward looking program needs, and review of key leadership documents
• Leverage existing and new external partners to provide a catalogue of materials and resources to Amazon businesses in the region.
• Build and lead long-term strategies to streamline SR processes on engagement with suppliers and vendors.
• Partner with internal SR teams to identify opportunities to streamline processes and workflows.