Total 3,713 Human Resources job vacancies

If you require more information, please refer to the attached Job Description and Person Specification documents.

To deliver high quality holistic care to patients To facilitate efficient and effective care and communication between the team To actively contribute to developing the professional practice of the Clinical Support Division

Applications are invited from motivated BSc qualified and HCPC registered podiatrists with NHS experience who are keen to advance their clinical, professional and leadership skills. Clinicians with little leadership experience but who show enthusiasm to develop their clinical career inthis area are also encouraged to apply. This post is based in North East Oxfordshire, and the post holder will also be required to visit patients homes, attend meetings or training across the wider county. Own car is essential. We value our employees health and well-being and operate on a nine day fortnight working pattern which entitles staff to a day off every other week. As a department we also welcome other flexible working applications. We also hope to be able to offer a relocation allowance incentive to recruit to this post. So, if you are looking for a challenging, varied and flexible role that allows you to develop your clinical and leadership skills then we would like to hear from you.

Applications are invited from motivated BSc qualified and HCPC registered podiatrists with NHS experience who are keen to advance their clinical, professional and leadership skills. Clinicians with little leadership experience but who show enthusiasm to develop their clinical career inthis area are also encouraged to apply. This post is based in SW Oxfordshire, and the post holder will also be required to visit patients homes, attend meetings or training across the wider county. Own car is essential. We value our employees health and well-being and operate on a nine day fortnight working pattern which entitles staff to a day off every other week. As a department we also welcome other flexible working applications. We also hope to be able to offer a relocation allowance incentive to recruit to this post. So, if you are looking for a challenging, varied and flexible role that allows you to develop your clinical and leadership skills then we would like to hear from you. Please see the job description and person specification attached to this advert for more information on the job role.

Applications are invited from motivated BSc qualified and HCPC registered podiatrists with NHS experience who are keen to advance their clinical, professional and leadership skills. Clinicians with little leadership experience but who show enthusiasm to develop their clinical career inthis area are also encouraged to apply. This post is based in North East Oxfordshire, and the post holder will also be required to visit patients homes, attend meetings or training across the wider county. Own car is essential. We value our employees health and well-being and operate on a nine day fortnight working pattern which entitles staff to a day off every other week. As a department we also welcome other flexible working applications. We also hope to be able to offer a relocation allowance incentive to recruit to this post. So, if you are looking for a challenging, varied and flexible role that allows you to develop your clinical and leadership skills then we would like to hear from you.

Are you looking for a rewarding role that makes a difference and helps others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Participation Engagement Officer at Reed in Partnership!

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services

What is the role about?

The Participant Engagement Officer is the first port of call for all participants that are referred to the Restart scheme with Reed in Partnership. The primary purpose of the role is to make the first contact with referred participants and gather the relevant information to ensure we can assist jobseekers as quickly and effectively as possible, to move them closer to being back in gainful employment. Our participants are the focus of a programme like this, as such providing them with the best possible service is at the core of the Participant Engagement Officer role.

Just some of your day-to-day responsibilities will include

• Making contact with jobseekers, to explain the scheme and obtain information from them to help us to help them
• Booking jobseekers in with Employment Advisers for one-to-one meetings
• Engaging with Job Centre work coaches and assisting in the referral process
• Responding to expressions of interest
• Checking in with participants once they have commenced work through the scheme to offer advice and support
• Provide an excellent and engaging experience for all participants

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require’

To be successful in this role, we are looking for someone with

Required Skills and Experience:

• Experience working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a target driven environment
• Technical skills include strong administration skills, good computer/technology skills, basic numeracy skills and good written communication/record keeping skills.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Desirable Skills and Experience:

• Experience of having worked in a telephone based customer service or Call Centre Experience
• Experience of working in a fast paced environment.
• Previous experience of a working in a similar role in Welfare to Work or publicly funded services

Proud member of the Disability Confident employer scheme

Do you have proficiency in using content management systems?

Do you have excellent communication skills and ability to collaborate with diverse teams?

Consider the role of a Quality Assurance Manager at Reed in Partnership!

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

What is the role about?

We are seeking an experienced and detail-oriented QA Manager to lead our team responsible for creating and maintaining high-quality exam questions for a new high-profile service. As a QA Manager, you will play a critical role in ensuring the accuracy, validity, and reliability of our assessment content. Your expertise in quality assurance processes, attention to detail, and commitment to excellence will contribute to the success of our Reed Assessment services.

Just some of your day-to-day responsibilities will include

Content Review and Validation:

• Collaborate with subject matter experts (SMEs) to review and validate exam questions.
• Ensure alignment with learning objectives, curriculum standards, and assessment guidelines.
• Verify accuracy, clarity, and appropriateness of content.

Quality Control:

• Develop and implement quality control processes for question creation, editing, and revision.
• Conduct regular audits to identify and address any inconsistencies or errors.
• Monitor question performance metrics and take corrective actions as needed.

Process Improvement:

• Continuously improve question-writing processes to enhance efficiency and effectiveness.
• Identify bottlenecks, streamline workflows, and optimize content development cycles.
• Implement best practices for maintaining question banks.

Training and Guidance:

• Train question writers on quality standards, style guidelines, and best practices.
• Provide feedback and mentorship to improve question-writing skills.
• Foster a culture of quality consciousness within the team.

Collaboration:

• Work closely with curriculum designers, assessment specialists, and technology teams.
• Participate in cross-functional meetings to align content development strategies.
• Contribute to item bank expansion and diversification.

Risk Management:

• Identify potential risks related to question quality, validity, or security.
• Mitigate risks through rigorous testing, validation, and security protocols.
• Ensure compliance with industry standards and regulations.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

To be successful in this role, we are looking for someone with

Essential Criteria:

• Bachelor’s degree in Education, English, or a related field
• Experience in educational content development, with a focus on exam questions.
• Strong understanding of assessment principles, item analysis, and psychometrics.
• Proficiency in using content management systems (CMS) and question authoring tools.
• Excellent communication skills and ability to collaborate with diverse teams.
• Detail-oriented, analytical, and committed to maintaining high standards.

Proud member of the Disability Confident employer scheme

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Consider the role of an Case Manager at Reed in Partnership!

For this role we are ideally looking for someone who can speak fluently in a community language however this not essential.

Community languages may include Arabic, Farsi, Kurdish Sorani, Spanish, Pashto, Albanian, Tigrinya and Dari.

We are on a mission to be the partner of choice for developing people and their communities.

This role will be on our Refugee Employability Programme, and will provide support for refugees to integrate into life here and build a sustainable and long-term future for themselves and their communities.

What the job is about

A Case Manager is responsible for the attraction, registration and progression of participants to achieve placements. A Case Manager will use a variety of techniques including effective diagnosis, individual and group coaching, maximising on any participant funding available to achieve sustainable employment. Case Managers will deliver our services both in fixed Reed in Partnership locations, co-location sites and where appropriate within community venues, to ensure our services are accessible to all.

An Case Manager will work towards strict targets and guidelines in accordance to the programme obligations and Reed in Partnership process. This is not an exhaustive list and an Case Manager will be expected to carry out any other duties as may be specified by their manager from time to time. This profile is non-contractual.

Your day-to-day responsibilities will include

• Meeting with participants, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community
• Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

To be successful in this role, we are looking for someone with

Essential Attainments:

• Experience of working in a customer facing environment, e.g. Customer Services Assistant, Retail Assistant.
• Experience of working in a performance target driven environment. Examples of such experience may include working as an Employment Adviser on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

Desirable Attainments:

• Experience of working in a fast paced environment. Examples of such experience may include working as a Holiday Representative or Recruitment Consultant, etc.
• Experience of exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities.
• Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on an employment support or a publicly funded service.
• Degree or relevant qualification. Degree topics may include psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve.
• Level 3 or 4 NVQ in Advice & Guidance or equivalent.
• Fluency in community languages. Community languages may include Arabic, Farsi, Kurdish Sorani, Spanish, Pashto, Albanian, Tigrinya and Dari.

Essential Criteria:

• Case Manager attributes include Achievement Orientation, Accuracy Orientation, Advice and Guidance, Challenge and Resilience, Flexibility and Adaptability, Empathy and Empowerment, Honesty and Integrity, Planning and Decision Making, Selling and Influencing, and Team Orientation.
• Technical skills include strong administration skills, good computer/technology skills, basic numeracy skills and good written communication/record keeping skills.
• Personal interests include interest in people and willingness to learn.
• Personal circumstances include willingness to travel locally (e.g. to meet Participants/Employers).

Desirable Criteria:

• Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system.
• Personal interests include interest in career and self-development.
• Personal circumstances include willingness to work flexible hours (e.g. to make retention calls, help run outreach activities outside of normal working hours).

Proud member of the Disability Confident employer scheme

Have you got great people skills and a passion for recruitment?

Would you like to work in a customer facing role and make a positive impact on people and their communities

Consider the role of a Recruitment Adviser at Reed in Partnership!

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

What the job is about

The Recruitment Adviser is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Adviser you’ll be required to work alongside them to achieve the common goal

Just some of your day-to-day responsibilities will include

• Identifying new business opportunities and winning new clients
• Promoting an awareness on Reed in Partnership services and benefits
• Maximising the repeating business opportunities through building and maintaining relationships with employers
• Working closely with other teams including Employment Advisers and Skills Trainers
• Planning and conducting events such as jobs fairs and employer days
• Post-placement support and account management

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found Here
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

To be successful in this role, we are looking for someone with

• A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience).
• Demonstrable experience of working to targets.
• A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification, you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Desirable Criteria

• Experience of working in recruitment, publicly funded services, or other similar sectors
• Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services)
• Interest in people and willingness to go the extra mile.
• Interest in career and personal development

Proud member of the Disability Confident employer scheme

Refrigeration / Air Conditioning Service Engineers - Join Our Team Today!

Position Overview: Are you a skilled Refrigeration / Air Conditioning Engineer seeking a fulfilling career opportunity? Our company is seeking talented individuals to maintain and repair HVAC systems in High end Hotels and retail stores across the London. If you're dedicated to excellence and safety, we want you on our team!

Experience Required:

• Minimum 5 years of experience servicing refrigeration equipment in retail environments.
• Proficiency with cold cupboards/cold stores and refrigerated catering equipment
• F-Gas qualifications and C&G/NVQ level certification are a must.
• Valid driving license is required.
  

Key Highlights:

We hold long-term contracts with prestigious clients, offering a flexible work environment.
We're looking for engineers with strong Refrigeration fault diagnosis experience to join our team.

Great salary range of £40,000 - £50,000, negotiable based on experience.
Company-provided van and tools for your convenience.

On call rota can be one in four or one in five.

Don't miss out on this incredible opportunity to advance your career in air conditioning engineering! Contact us today at 01737 452 508 to learn more and apply.

Join us and become part of a team dedicated to excellence in air conditioning service engineering! Apply now!

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the center of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Multi Skilled Engineer

• To provide a customer facing highly responsive maintenance service, including a wide range of reactive and planned maintenance tasks, completed to a very high standard
• To provide technical guidance, assistance, and information to other members of the maintenance team and accept Authorised Person duties as defined within Pinnacle Group Policy, appropriate to previous experience.
• To work with a high level of multi-skilling and flexibility and assist other skilled trades persons to carrying out maintenance, repairs, testing, inspection, and installation work.
• To also carry out first line response to reactive maintenance requirements on building services outside of their core trade.
• To issue notices and certificates required by the relevant regulations relating to electrical safety and adhere to manufacturer’s instructions when servicing, repairing or installing equipment etc.
• To provide information to allow records to be updated following service and testing and issue certification using electronic or manual documentation.
• To manage stock from authorised suppliers and materials required to undertake works through the approved order system
• To take part in the on-call rota to provide 24/7 emergency cover across the campus.
• To drive company vehicles in a safe and courteous manner and to ensure that the vehicle is maintained to appropriate standard, to represent the company in a positive way to our residents, clients, and the general public
• To maintain regular contact with the Hard Services Supervisor and colleagues to obtain instructions and resolve working problems.

Skills

• Qualified, time served electrical engineer with post apprenticeship experience required, University experience desirable but not essential, cross-trade experience advantageous.
• NVQ Level 3 in relevant discipline
• Electrical Inspection & Testing Qualification (C&G 2391 or equivalent)
• Technical/M&E practical background or experience
• Strong Hard Services experience in a similar environment
• Ability to work under own initiative
• Flexible, Professional, and Proactive approach to working

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the center of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Helpdesk Operator

Pinnacle Group are looking to recruit an enthusiastic Helpdesk Operator to be first point of contact at the University of Staffordshire (SUSV), ensuring the successful management of all jobs reported to the help desk.

Duties/Key Responsibilities

• Day to day responsibility for the helpdesk and administrative functions
• Answering of the helpdesk and dealing with general enquiries
• Log calls/tasks on the helpdesk database utilising helpdesk software (CAFM).
• Allocating work orders to internal/ external contractors
• Tracking job progress against rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and close out including requesting extensions where applicable
• Taking ownership of the PPM/holiday schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times.
• Dealing with general enquiries
• Reporting and recording of sickness
• Processing of overtime
• Booking and monitoring of agency staff
• Ordering of supplies

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

The landmark National Accommodation Management Services (NAMS) contract for the Defence Infrastructure Organisation (DIO) went live in April 2022 to provide Service Family Accommodation housing management to 49,000 homes, and the service families who live in them.

As a member of the Commercial & Compliance Team this role will be jointly responsible for helping to create an effective and efficient organisation with a positive workplace culture, that will enable us to deliver an excellent service, putting the customer at the centre of our approach, focusing on enhancing the lived experience behind every move in, move out and repairs and maintenance process, delivering top quality housing management services every time.

The Role - Data Manager

Reporting into the Head of IT Services, you will be responsible for understanding the structure, format and flow of data between multiple internal and external systems. You will work with stakeholders to ensure data is managed effectively and in a way to allow maximum interpretation, informing wider stakeholders of how the business is doing, providing an insight into processes and identifying where improvements could be made. You will also work to ensure data held is accurate and that corresponding datasets reconcile with the correct master relationship. The post holder will be an experienced people manager and the role will be suited to those who have a background in database administration, reporting, data flow management, data interrogation and data analysis.

The role will primary focus at supporting Data Management strategies for Pinnacle Service Families working in conjunction with our external technical service provider.

The person fulfilling the role must have a flexible approach to delivery and be used to handling complex change with multiple stakeholders.

Duties/Key Responsibilities

• Develop and maintain a clear understanding of all underlying API’s for various connected applications under the FIDS contract for PSF.
• End to end ownership of data workflows for key IT applications
• Continually develop data management strategies.
• Maintain a clear vision of the overall Project Landscape effecting PSF.
• Regularly monitor and evaluate information and data systems that could affect analytical results.
• Work with our strategic IT partner to implement a robust data warehousing solution for PSF landscape.
• Work with the PSF Leadership team to identify areas for improvement and provide support improve data reporting capabilities.
• Contribute to continuous improvement initiatives.

Skills

• Demonstrable experience of successfully operating in an equivalent role.
• Able to devise and implement effective systems and processes for quality assurance and compliance
• Proficiency with wider databases and data management technologies – SQL, SAP Business Objects, Power BI etc.
• Knowledge of Oracle Database would be beneficial, but not mandatory.
• Measurable success in the delivery of cost efficiencies and margin improvements across contracts
• Ability to engage and influence at a senior level, both within the organisation and externally
• Agile and ability to multi-task, pivot and prioritise different projects
• Great verbal and written communication skills, and excellent programme and project management skills
• Strong work ethic and high standards – committed to delivering on our “best in class” ambition
• Understands what excellent performance looks and feels like in a customer facing organisation and can help us achieve our targets, to ultimately Transform Communities, Change Lives
• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure
• Great verbal and written communication skills, and excellent programme and project management skills
• Bachelor’s degree in computer science, computer engineering, or related field.
• Experience in data management or analysis.
• Ability to translate complex problems clearly and in nontechnical terms.
• Ability to interpret and organize large amounts of data.
• An analytical mindset with superb communication and problem-solving skills.

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Central Services teams support Pinnacle’s operating businesses by providing professional support to the operational business including: Compliance and Audit, Marketing, Finance, Human Resources, IT, Procurement, Health and Safety.

The Role - Accounts Assistant

Reporting to the Client Bank & Reconciliations Manager, the Accounts Assistant is fully accountable for the whole bank reconciliation process. They provide an indispensable service to the finance team, underpinning the wider financial stability of the business through their robust processes and systems.

Duties/Key Responsibilities

• Daily allocation receipts onto the Qube system

Reconciliation with Group Finance

Daily management of the inbox

Any adhoc duties including reporting

Resolve any discrepancies and follow up remittances

Daily allocation of receipts

• Account discrepencies

Daily management of the group inbox

Any adhoc duties including reporting

Skills

• Accounts receivable and bank reconciling experience.
• Excellent communicator at all levels.
• Good team skills.
• Proven administration skills with attention to details & accuracy.
• Ability to build and maintain relationships in and across teams.
• To be computer literate, and can demonstrate computer skills with Qube advance and MS Office

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Hard Services Supervisor

Pinnacle Group are looking to recruit an enthusiastic Hard Services Supervisor to supervise the FM Team at the University of Staffordshire (SUSV), ensuring the successful management of Technical Services within SUSV. To be carried out in conjunction with budgetary requirements and timescales within a professional, busy and vibrant atmosphere.

The overall team vision is to provide a high-quality FM service in partnership with the clients and stakeholders alike, leading in instilling Pinnacles view of ‘FM as a Customer Service’

Duties/Key Responsibilities

• Ensure service delivery exceeds customer expectations and delivers excellence, working closely with the Client to maximise the asset and contract potential.
• Maximise profits / income whilst achieving the required quality standards with minimal penalty deductions.
• Manage associated subcontract matters to minimise the risk, ensuring budget targets are not exceeded
• Ensure the project is managed in accordance with H&S best practice
• Provide overall leadership to the Maintenance team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility for the Maintenance Team Supervisor and Maintenance Services delivery staff
• Work in collaboration with the SPV and University to develop and implement FM initiatives
• Ensure a robust asset management system is in place backed up by effective use of Concept or another relevant CAFM system
• Ensure full compliance with legislation, relevant contract requirements, maintenance standards and associated policies & procedures and accredited quality standards
• Ensure appropriate contracts are in place with any suppliers or subcontractors employed on the projects by Pinnacle Group
• Work closely with compliance / administration team and feed in to relevant processes and systems as required to ensure effective use of internal workforces
• Demonstrate the Company’s core values of respect, involve, trust, challenge and deliver excellence.
• Form part of on-call rota with availability 24/7 to attend site if required as necessary.
• Produce and manage report as required by the Contract Managers in a timely manner for the monthly reports, or as required.
• Manage the defects processes from identification through to resolution.
• Leading on Technical Audits, including managing the closing out of remedial actions as required

Skills

• Facilities Management experience within a challenging environment is essential, preferably within the Public Sector/University Sector.
• Recognised relevant qualification in FM / Engineering / Construction.
• Technical/M&E practical background or experience
• Strong Hard Services experience in a similar environment
• Management of FM direct/outsourced service delivery
• Effective Communicator and Team Leader
• Proactive ‘can do’ management style

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.