Total 754 Director/C-Level Customer Service job vacancies

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy. Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full. Please see the below links for useful videos relating to this vacancy: Hywel Dda in three Counties:https://youtu.be/RUMDpjtu1sY Medical Leadership in Hywel Dda:https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

Our Client is an established company in Singapore, who is seeking to recruit a Senior Director, Design and Engineering (Data Centre).

Senior Director, Design and Engineering (Data Centre)

Our client is looking for a senior director to manage their data centre design / engineering for regional expansion. You will be leading the inhouse engineering design team.

Responsibilities:

· To ensure we deliver to our customers on time and on budget.

· Lead the internal & external design teams as our project technical lead.

· Develop innovative Building & associated MEP solutions for our data centres.

· Collaborate with both internal and external construction and commissioning teams.

· Drive continuous engineering solutions across the business by leading the design of customer-centric solutions.

· Lead a project design team from inception to delivery of multi-MW hyperscale solutions.

· Develop high-level schematics of Building & associated MEP solutions.

· Develop Basis of Design documents to communicate design intent externally and internally.

· Perform concept equipment layouts.

· Collaborate with our top cloud and enterprise customers and communicate presentations on all aspects of design.

· Develop high level master planning, space planning and engineering solutions for potential new developments (conceptual and feasibility stage)

· Produce consultant briefs to develop designs from feasibility stage through concept, scheme and detailed design stages, ensuring continuity of design philosophy and approach.

· Coordinate technical aspects of direct procured equipment and facilitate alignment with the design team.

· Understand commercial implications of engineering decisions and build cost models for customers.

Requirements:

· Minimum 20+ years' experience in design and project delivery across multiple industries

· 10+ years’ experience working for a data centre design experience in the Asia Pacific market as a consultant will be an advantage.

· Strong leadership and foresight to lead multi-disciplinary teams across multiple geographies.

· Exceptionally flexible and forward-thinking as you must be ready for continuous change in direction.

· Willing to make decisions and be accountable for them.

· Excel at communication and can deliver effective presentations on data centre operations to customers, peers, and management.

· Willing to travel to other APAC regions on a regular basis.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Key Accountabilities:

• Develop/drive the creation (from zero base) of the components of the end-to-end customer lifecycle framework, initially as a proof of concept within one LBU, and then expansion to all in-scope LBUs.
• Lead the day-to-day expansion of DICE to all in-scope LBUs with a high degree of autonomy.
• Effective collaboration with GO, SBG and LBU working level stakeholders.
• Ability to identify areas and practical actions to increase customer centricity and reduce customer attrition while improving NPS across the group.
• Drive the DICE functionality expansion with a high degree of autonomy.
• Support the business direction to generate actionable management insights.
• Autonomously work with Group RCS Data analytics to convert outputs from the customer lifecycle platform into actionable insights and management actions and then co-ordinate with LBUs to implement those management actions.
• Also, develop and convert data insights into practical management functions to reduce claims leakage within LBUs.
• Support the broader build out of the group-wide ‘Customer lifecycle’ team and its initiatives.

Candidate Specifications:

• 5 or more years of experience in executive leadership roles; with overall experience in excess of 15+ years.
• Prior experience as COO/Head of Operations/appropriate Group Head role.
• Experience of delivering Group-wide/LBU level Projects and initiatives.
• Excellent leadership skills, with steadfast resolve and personal integrity.
• Understanding of business processes, challenges, resource planning and ability to interpret compliance & regulatory issues.
• Able to drive process improvement across customer touch points.
• Solid grasp of data analysis and performance metrics.
• Data analysis and project management experience required. Strong analytical, problem-solving, and communication skills.
• Ability to diagnose problems quickly and foresee potential issues.

Role details The Perioperative and Ambulatory Care Services at the Mackay Base Hospital is seeking applications for a Clinical Director Support Officer (Surgical) to join their team on a temporary basis. How to apply and for mandatory requirements regarding this role, please refer to the attached Role Description. Your opportunity Manage and coordinate all non-clinical operating functions of the relevant Clinical Practice to ensure the smooth and efficient service delivery of quality service within the Mackay HHS. Provides high level and confidential secretarial and administrative support to ensure Clinical Director and Medical Team deliver on delegated accountabilities within a demanding operating environment. This position reports directly to the Business Services Manager/Clinical Director. This position has a direct/indirect relationship with: Clinical Director, Operations Director, Medical Officers and medical staff throughout the Mackay Hospital and Health Service. Business Services Manager and support staff across Queensland Health. Range of relevant external stakeholders e.g. Police, Ambulance, Emergency Services, private? Click here to view more detail / apply for Clinical Director Support Officer (Surgical) ? Perioperative and Ambulatory Care Services, Queensland Health

Are you an experienced Early Years professional looking for a nursery management role in Surrey?

Winner Education are seeking a Centre Director for a large nursery setting based in the Weybridge area. Our client has an outstanding reputation and is dedicated to revolutionising early childhood education in the UK. They pride themselves on providing exceptional care and create nurturing environments to make a real difference to the lives of all children to them the platform they need for their next journey. This a full time, permanent position.

SALARY – Up to £55,000

HOURS – Full time

LOCATION – Weybridge, Surrey

START DATE – Autumn 2024

Roles and Responsibilities:

• Play a pivotal role in the day-to-day operations of the nursery setting
• Manage all operational and regulatory aspects of the nursery setting
• Ensure every child receives the care and education they require
• Work closely with the senior management team by contributing to SLT meetings, development and execution of curriculum plans
• Lead, mentor and coach a team of early years professionals
• Maintain the highest standards of polices, procedures and regulatory guidelines
• Be the nominated individual for Ofsted and ensure the highest standards are maintained in accordance with Ofsted
• Responsible for creating a safe, inclusive and engaging environment and meet the vision to Learn, Play and Grow!
• Work with the HR Team to ensure the nursey is fully recruited with suitable and qualified staff
• Manage new hire paperwork and compliance with statutory regulations
• Lead on staff development in providing training and mentorship
• Ensure the nursery meets the requirements of the local EYDCP in relation to nursery education grant funding
• Mainly office/admin based with a select number of room based hours

The successful Centre Director will:

• Require a level 3 or above in Early Years
• Be highly motivated and driven to achieve a positive impact
• Have an excellent understanding of the EYFS curriculum
• Demonstrate excellent knowledge and understanding of safeguarding
• Have previous experience of working with external agencies
• Require at least 3 years of experience in management or leadership positions within large early years settings
• Have a passion for developing children ready for their school journey
• Be resilient and strong-willed
• Have previous experience and preparation of Ofsted inspections

Company Benefits:

• Discounted childcare fees, up to 75%
• Special offers and discounts on major brands and retailors
• Employee recognition and appreciation gifts
• Access to Perkbox, including Perkbox Medical
• Cashback on medical bills
• Paid birthday leave
• Paid staff events
• Company pension
• Paid overtime

When you register with Winner Education, you will be assigned a specialist consultant who has been working in education for over 12 years and will be able to guide and support you through your assignments.

If you are interested in our Centre Director role in Weybridge or would like more information, please contact Dan on 07939 582117

Please note your application will be subject to two relevant and satisfactory references and an enhanced DBS check.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.

Leadership & Management

1. Provide leadership to a team of HODs and BU leads in the patient support services, including business office, patient service centre, customer experience and medical records office.
2. Develop and implement effective policies and procedures for all departments under the patient support service.

Operations

1. Oversee the patient billing and collection process, ensuring accurate and timely claim submission and revenue collection.
2. Create and implement efficient protocols for patient admission, registration, and bed assignment.
3. Develop and implement best practices for admissions, ensuring smooth transitions for patients across all service lines including management of bed capacity, effectively communicating bed availability to relevant department staff.
4. Collaborate with clinical and non-clinical departments to identify patient journey friction points.
5. Analyze data and prepare reports to provide insights to hospital leadership.

System & Technology

1. Implement and manage revenue cycle management strategies to optimize financial performance.
2. Negotiate contracts with third-party payers and manage payer relationships. Maintain clear and effective communication with hospital leadership, other departments, and external stakeholders.
3. Evaluate and implement new financial and billing software and technology solutions.
4. Ensure the continued accuracy and integrity of patient data within the admissions and business system.
5. Evaluate and implement new admissions solutions and drive paperless & cashless initiative during admission and billing at business office.

Patient Feedback and Advocacy

1. Identify trends and common themes in patient feedback to pinpoint areas for improvement.
2. Advocate for patient needs and concerns to various hospital departments and leadership.
3. Develop and implement service recovery plans to address patient complaints and dissatisfaction.
4. Oversees the development of Thomson Touch programme to ensure consistency and standards in our service delivery.

Medical Records Management

1. Management of patient health records, ensuring compliance with relevant regulations, and facilitating the efficient flow of health information within the organization
2. Oversee the implementation and maintenance of health information systems, electronic medical records (EMR), and other technologies to optimize record-keeping processes.
3. Conduct regular audits to identify and rectify any discrepancies.

Others

1. Any other task as assigned.

Requirements

• Degree with at least 10 years of relevant working experience.
• Good knowledge in both front-end and back-end support services.
• Demonstrate critical thinking abilities and strong problem solving skill.
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
• Good relation management skills with the ability to influence decision making.
• Strong people management skills, proactive and service orientated.
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)

Company Description:
Established since 2010, with more than 20 education centres spread islandwide across Singapore offering Tuition Services, After school care programme and Enrichment centres under multiple-brand names.

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Welcome to Milestones Early Learning Ashmont We are a beautiful 56 place centre. Our philosophy is based on a holistic image of the child. Our families tell us they love our approaches to inclusivity and sustainability.  We have a rare opportunity for an empowering People Leader with a high-performing mindset to guide and support educators and families within the centre. You will:  Manage the day to day operations of the Centre in line with company policies and procedures, meeting compliance and financial targets.  Create long-lasting connections with your local community including partnerships with families and use your marketing flair to strategically increase occupancy of the service.  Mentor and support the centre to Meet/Exceed the National Quality Standards  About you:  A Diploma in Early Childhood Education and Care or ACECQA-approved equivalent qualification  A current Working with Children’s Check  Experience in a management or leadership role  Experienced in achieving targets and meeting safety and compliance standard  Why work for…

Click here to view more detail / apply for Centre Director (Sponsorship Available)

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

25 - 50%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Service Delivery Director, you will provides leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring. Develops and recommends tactical and strategic plans for information processing operations.

What you will be doing:

• Monitors staff performance, works with employees to implement goals and document progress.

• Manages resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.

• Manages staff to ensure all duties are performed in an accurate and timely manner.

• Develops and implements department policies and procedures.

• Ensures deadlines and production schedules are met and reallocates workloads as necessary.

• Performs resource planning and allocation and supports direct reports in meeting work requirements.

• Assesses strengths and development needs of employees and provides challenging assignments and opportunities for development.

• Manages team expenses within budget constraints and provides financial and quantitative information in support of group and company reporting and goals.

• Manages internal and external communications/escalations on issues.

• Understands processing environments for supported products and services.

• Utilizes variable staffing models, which includes contractor and co-source models, processes/practices.

• Encourages inter-team, inter-department and inter-organizational team work to accomplish goals and objectives.

• Other related duties assigned as needed.

What you will need:

• Must have at least 15 years of work experience as a Service Delivery Director spearheading project implementations for Banking and Payments.

• Must have an extensive knowledge with PaaS and have project implementation background for Payments: IST Switch, EMV, Switch Implementations, Card Migration.

• A sound background with Resource Management, System and Product Analysis/ Development for Financial Services.

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Requires strong management, organizational, team building, coaching and mentoring skills

• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance

• Considerable knowledge of IT production administration and operations activities and controls

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• The Minister of Religion duties include preaching and teaching, visiting families, counselling, conducting marriages, burial, baptism, teaching, preaching, baby dedication, house warming, serving Lord’s supper, planning and setting up goals, engage in prayer and fasting with a view to build spiritual covering for congregants and the community.
• Conduct and coordinate consistent home visits to homebound members and facilitate access to
• other resources such as transportation and/or respite care.
• Educate, advocate and confer with the congregation in health matters for all ages.
• Promote health related activities, education, and volunteer opportunities in the church community.
• Maintain knowledge of community health resources and refer members as needed.
• Keep ongoing connections with the Health Ministry Professionals Network.
• Act as a resource on health needs and facilitate opportunities for related programming, consulting
• with the Health Ministry Team and the pastor.
• Support and collaboratively lead the Caring Visitors Team.
• Support the Church congregation as appropriate.
• Maintain medical equipment and supplies and perform routine maintenance and checks as needed.
• Coordinate the loaning of medical assistive equipment (crutches, walkers, etc.) and supervise
• storage when not out on loan.
• Participate as a member of the church staff by accepting referrals from others, and attending staff
• meetings as requested.
• Maintain records of activities, program assessment, evaluation and hours and submit to Trustee, Committee and the Senior Pastor. Understanding of the CAC doctrine and tenet.

• Assist the Senior Pastor where possible during or after church ministration, organize meeting and conferences, recruitment and training, liaising with government and public agencies and offices, leading church worship services.

• Desirable to have is a degree holder and one year of experience in the same role
.

Assistant Director of Legal (Monitoring Officer)

An exciting opportunity has arisen for an experienced Assistant Director of Legal (Monitoring Officer) to join a local authority, based in Lincolnshire, for a period of 4-6 months. This hybrid business model requires a candidate with monitoring officer experience, who can ensure that the council meets its legal and statutory obligations as set out in the Localism Act 2011, Local Government & Housing Act 1989, as amended by Local Government Act 2000.

ROLE: Assistant Director of Legal

RATE: £70-£90ph

LOCATION: Lincolnshire (hybrid)

CONTRACT: 4 to 6 months

Key Responsibilities

• Discharging the Monitoring Officer functions set out in the Localism Act 2011, the Local Government Act 2000, the Local Government and Housing Act 1989 and elsewhere.
• Providing high quality legal advice to the Council, Chief Officers and Elected Members to underpin effective decision making, meet statutory requirements and ensure good general practice.
• Leading the effective planning, organisation, delivery and continuous improvement and efficiency of all related services, resources and allocated budgets, through service delivery, efficiency and improvement plans as required.

Key Requirements

• Monitoring Officer experience is essential.
• Experience of providing high quality legal advice to the Council, Chief Officers and Elected Members.
• Experience of overseeing a wide range of sensitive and high-profile cases including new initiatives, policy development, major projects, constitutional issues, standards, ethics, corporate governance, corporate legal issues and other complex administrative areas of public law.

Benefits

• Weekly pay
• Hybrid working
• Flexible hours

If this Assistant Legal Director vacancy sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Proud member of the Disability Confident employer scheme

Job Overview:

The AD/CWD reports to the Senior Director of the Centre for Workplace Development (SD/CWD) and is part of the CWD leadership team which ensures that Workplace Grants and Programmes undertaken by CWD are effectively delivered.

Responsibilities and duties:

• AD/CWD is a people manager role thus will be expected to exercise leadership and performance management.
• Assists the SD/CWD to ensure that CWD delivers its commitments/Key Performance Indicators (KPIs) within budget and in a timely manner.
• Provides guidance and coaches junior team members in their work deliverables.
• Engages internal and external stakeholders to identify emerging workplace issues/challenges; and proposes solutions and interventions.
• Able to comprehensively complete a government tender document including budgeting and risk assessment (if needed).

Qualifications:

• A recognized Degree holder.
• Familiarity with workplace grants, programmes and tripartite initiatives be an advantage.
• At least 5 years of relevant working experience in a people manager role.
• Able to work independently and collaboratively.
• Processes strong communication skills, interpersonal skills, and negotiation skills.

You will have an oversight and management in Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, Emergency Preparedness (EP) and the overall strategic space planning & relocation management including lease management within hospital and externally, in achieving the mission of the hospital and to ensure provision of quality patient care.

Responsibilities:

Resources Management

1. Develop and implement a strategic manpower program to achieve customer expectations and business goals.

2. Plan and implement staff development.

3. Ensures staff skills keep pace with changing technology and customer expectations.

4. Create and maintain a work environment conducive for staff to work in and customers to receive excellent service.

5. Conduct interim and annual evaluation and assessment of reports to position.

6. Manage HODs of FM, EHS, BME.

Operational Management

1. Manage the promotion and development of existing and/or new services in areas of responsibility.

2. Responsible for proper discharge of Policy and Procedures.

3. Maintain an updated copy of Policy and Procedure Manual in each area of responsibility and ensure that policies and procedures are relevant to legal and regulatory guidelines and organizational directions.

4. Effect continuous improvement of services, programs and delivery systems (in areas of quality, productivity and performance standards, including monitoring of key performance indicators and reviewing feedback on FM, EHS & BME and services).

5. Responsible for dissemination and ensuring the corporate vision and mission is understood by all staff and translated into operational goals and objectives.

6. Conduct internal training and informational sessions for benefit of staff.

7. Complete annual Departmental Review to report on overall programs and movement.

8. Maintain and Update Business Continuity Management, ISO Programs of the department and ensuring compliance with MOH HCSA licensing requirement.

9. Management Representative and Risk Management Team Lead: To assist Chair of ISO Core Committee to oversee the EMS & OSH framework. Ensure that the respective standards in EMS & OSH are efficiently supporting the overarching EMS & OSH frameworks and organizational needs and requirements. Present the respective system to management, authorities, certification bodies and other third parties during audits, reviews and other verification processes.

Strategic Space Planning and Relocation Management (including leasing):

1. To achieve on efficient space optimization within the hospital through reviewing the space needs of departments and users requirements. Planning and working directly with users to relocate offices and where possible to support vertical and horizontal hospital/wards expansion plans.

2. Sourcing of office spaces externally and to negotiate best value rental rates and leasing terms with potential landlords.

Financial Management

1. Responsible for the financial and budgetary aspects of Departments providing services.

2. Ensure adequate resources are provided for programmes commensurate to performance and expectations.

3. Evaluate financial performance of existing services and operations.

4. Manage expenses of existing operations.

External Control

1. Maintain positive relations with external organizations to ensure Hospital programs and services reflect industry requirements.

2. Participate in Emergency Planning and play a key role during times of emergency.

3. Assist COO in the Emergency Preparedness Committee to assist in the spearheading of hospital's emergency preparedness programme and activities.

Requirements:

1. Degree or Masters with minimum 10 years’ experience in Healthcare/Hospital Operations

2. Good knowledge in both front-end and back-end support services.

3. Demonstrate critical thinking abilities and strong problem solving skill.

4. Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.

5. Good relation management skills with the ability to influence decision making.

6. Strong people management skills, proactive and service orientated.

A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

  Campbelltown Arts Centre Director (Executive Manager, City Culture) High Profile Role with Real Community ImpactPermanent full-time position, 35 hours per weekFlexible work policy with a hybrid work model About us: We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started. About the role: Reporting to the Director, City Futures, Campbelltown Arts Centre Director will lead the strategic direction of the C-A-C in response to community need and in alignment with Council’s Strategic Plan. Develop and manage relationships with key stakeholders including media, industry, business, funding…

Click here to view more detail / apply for Campbelltown Arts Centre Director (Executive Manager City Culture)