Job Responsibilities :
Ability to promptly identify customer issues and give correct and satisfactory responses.
Establish a good relationship with customers, familiar with and tap the needs of custom...
Take ownership of customers issues and follow problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Keep in touch with indu...
Key-in customer orders received via phone and fax timely and accurately.
Attend to customers' complaint.
To advise and provide a recommendation to customers on products.