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Brandt International
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Total 42 jobs by Brandt International

Job Brief: This is a Non-Voice Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding prod...
Petaling Jaya, MY
· 1 day ago
·
· Junior Executive level
Job Responsibilities:Manage cases in line with the key directive of Assist First, Verify LaterDemonstrate a “can do” and professional attitude when servicing members...
Kuala Lumpur, MY
· 6 days ago
·
· Junior Executive level
SummaryTo attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing first excellent contact reso...
Ampang Jaya, MY
· 6 days ago
·
· Junior Executive level
Job Responsibilities:Experience in handling basic technical / troubleshooting on home fiber related callsProvide tech support for customers for their account.Verifie...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level
Job Responsibilities:Outbound call to save customer from churning from Company network.Provide accurate, efficient and quality service that exceeds our customers’ ex...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level
Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level
How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers in Malaysia? Want to be associated wit...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level
Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans, and the latest smartphones. They are looking for amazing...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level

Customer Relation Unit (Non-Voice)

Job Brief: This is a Non-Voice Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding prod...
Petaling Jaya, MY
· 1 day ago
·
· Junior Executive level

Senior Customer Services Executive

Job Responsibilities:Manage cases in line with the key directive of Assist First, Verify LaterDemonstrate a “can do” and professional attitude when servicing members...
Kuala Lumpur, MY
· 6 days ago
·
· Junior Executive level

CUSTOMER SERVICE EXECUTIVE

SummaryTo attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing first excellent contact reso...
Ampang Jaya, MY
· 6 days ago
·
· Junior Executive level

Customer Care Consultant (HCSU - Technical Support)

Job Responsibilities:Experience in handling basic technical / troubleshooting on home fiber related callsProvide tech support for customers for their account.Verifie...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level

Retention Team - Save Desk Specialist

Job Responsibilities:Outbound call to save customer from churning from Company network.Provide accurate, efficient and quality service that exceeds our customers’ ex...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level

Customer Service Agent

Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level

Customer Service Executives- Mandarin & Cantonese Speakers

How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers in Malaysia? Want to be associated wit...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level

Retail Sales Associate - Klang Valley

Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans, and the latest smartphones. They are looking for amazing...
Kuala Lumpur, MY
· 1 week ago
·
· Junior Executive level
Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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