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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   Technical Support Engineer

Technical Support Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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  • Provide client support and technical issue resolution on IT services & Cloud Services.
  • Knowledge in troubleshooting, implementing & migrating IT hardware, software & Cloud services.
  • Delivering performance tuning advice and guidance on the Microsoft virtualization platform
  • Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements.
  • Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
  • Undertake all other ICT related projects of the company.
  • Able to work extra hours, independently, full responsibility and with minimum supervision.
  • To perform any ad-hoc jobs and reports as and when requested by The Management
  • To assist Technical Team in project deployment
  • To assist Technical Team in post-project Support & Maintenance
  • To Support Pre-sales & Sales in preparing documentation and Presentation
  • Ensure quality, efficiency and consistency of the assessments.
  • To Support Pre-sales in providing end-to-end resolution to customer requests
  • Perform system integration and acceptance test
  • Preparing project documentations including requirements, design, test results as well as manual and training documents

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Central location
  • Flexible working hours
  • Casual dress code
  • Open culture

Job Location
Level 31, Menara 1MK, Premier Suite, Kompleks 1 Mont' Kiara, No. 1, Jalan Kiara, Mont' Kiara, 50480 Kuala Lumpur.
Click to view the location on Google maps

Company Overview

Kanopi is an information technology (IT) solutions company providing consultancy and IT services catering to a wide range of industries and market segments. We are building on 15 years of IT know-how and expertise, offering valuable technology insights and supporting business growth with passion.

Company Summary
Kanopi ICT Sdn. Bhd.
5-10 employees
Computer / IT (Software)
Job Openings
Total 4 jobs
Jurutera Sokongan Sistem
Mont Kiara
Senior System Support Engineer
Mont Kiara
System Support Engineer
Mont Kiara
System Support Engineer (Cloud / System)
Mont Kiara
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