Brief Job Description:
As a Sales and Service Engineer, you will use your technical knowledge along with sales skills to provide engineering support and advice on a range of company products. And also provide hands-on technical support for our core product installation, troubleshooting, repairing and preventive maintenance at company workshop or customer’s site.
- Establishing new customers, service and maintaining existing clients, managing and interpreting customer requirements.
- Handle reports which include of service reports and respond to technical issues pertinent to our range of product or service performance and system solutions.
- Travelling to visit clients, ensure to call regularly customers to maintain good relations and follow up on leads.
- Preparing quotation, close sales, co-ordinate sales projects, providing pre-sales and after sales technical assistant, conduct training and product presentation when necessary.
- Active participation in assisting tender process, negotiating and closing sales by agreeing terms and conditions.
- Update activities, report and sales forecast plans at CRM.
- Marketing support by attending trade shows, conferences and other marketing events.
- Undertake any other duties as assigned by Managers from time to time.
- Minimum Advanced / Higher / Graduate Diploma in Engineering / Mechanical / Electronic or equivalent experience.
- 1 – 2 years sales experience in a technical field will be a plus.
- English, Bahasa Malaysia or Chinese literacy.
- Good written and verbal communication skills.
- Be willing to travel most of the time.
- Possess own car and a valid driving license.
- Proficient in use of MS Office Applications (Words, Excel, PowerPoint).
- Dedicated, high level of integrity, resourceful and able to work independently.
- Full-time position(s) available.
Perks & Benefits
- Commission and bonus
- Allowance (travel, transportation, etc.)
- Medical insurance
- Personal leave
- Personal development opportunities
No. 1, Lorong Bunga Matahari 1B, Taman Maju Jaya, 68000 Ampang, Selangor.
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