Restaurant Business Manager

RESTAURANT BUSINESS MANAGER 

Responsibilities:  

• Manage floor operations to ensure consistently excellent guest experience.  
• Recommends and suggests specialties to guest, up sells whenever possible.  
• Train and work together with service and kitchen team to build sales.  
• Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.  
• Inspects table and glassware for cleanliness and damages.  
• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies. 
• Present bill upon request and processes payment.
• Train staff in the outlet as and when necessary.
• Ensure that service team adheres and comply with company’s policies and procedures.  
• Handle customer complaints and feedback.  
• Ensuring that the handover, closing and opening procedures are completed in each shift.  
• Maintain a sound knowledge of the menu and presentation standards for food and drinks.  
• Support cluster managers in optimising labour usage.  
• Perform any others duties as directed by the Restaurant In-Charge and Operations Manager. 

Requirements: 

• Min. 2-3 years of relevant working experience in related field  
• Management or supervisory experience will be an added advantage  
• Ability to thrive in fast-paced and highly energized working environment  
• Mature and decisive with good business acumen  
• Resourceful with excellent management and interpersonal skills  
• Proficient in MS Office Applications

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Casual dress code
• Regular team activities
• Personal development opportunities