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Jobs in Malaysia   »   Jobs in Johor Bahru   »   F&B / Tourism / Hospitality jobs   »   Front Office Agent

Front Office Agent

Johor Bahru, Johor, MY

Job Descriptions

  • Assigns rooms and checks in/out guests in accordance with established standards. 
  • Checks guest history of all arrivals on shift and gets familiarized with the information.
  • Greets and addresses guests by name.  
  • Thanks every guest when they depart.
  • Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   
  • Handles the following situations in accordance with hotel policy: 

         - Early arrivals and late check outs 

         - Rebate and paid outs 

         - Refund

  • Runs the night audit

Perks & Benefits

  • Annual leave
  • Medical

Job Location
No. 82C, Jalan Trus
Click to view the location on Google maps

Company Overview

Thailand -based, ONYX Hospitality Group operates the 242-room Amari Johor Bahru owned by Exquisite Mode Sdn Bhd (a subsidiary of United Malayan Land Bhd). The hotel offers a selection of features such as the Amaya Food Gallery, Amaya Cafe, Dip Bar, Breeze Spa, Outdoor Pool, Rex & Lido Ballroom, Sky I,II & III Function Rooms, The Library, Social Space, Idea Room and Fit Centre. The hotel is a 5-minute walk to JB Sentral Customs and Immigration and the upcoming Mass Rapid Transit. It is a couple of steps to Komtar JBCC, City Square and the iconic heritage district. 

Recipients of the world’s leading travel and hospitality accolades, our award winning hotel consistently showcase the high standards that personify the Amari Hotels brand such as the Malaysia Tourism Council Gold Awards 2019, Asia Pacific Tourism & Travel Awards 2019 - Best City Hotel, Muslim Friendly Accommodation Recognition, Green Mark Gold Award at the BCA Awards 2018y, Star property in Malaysia Award 2017 and many more.

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Company Summary
Amari Johor Bahru
101-200 employees
Hotel / Hospitality
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