- Assigns rooms and checks in/out guests in accordance with established standards.
- Checks guest history of all arrivals on shift and gets familiarized with the information.
- Greets and addresses guests by name.
- Thanks every guest when they depart.
- Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.
- Handles the following situations in accordance with hotel policy:
- Early arrivals and late check outs
- Rebate and paid outs
- Runs the night audit
Perks & Benefits
- Annual leave