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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Sales / Marketing jobs   »   Telesales Representative (Hybrid)

Telesales Representative (Hybrid)

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
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Responsibilities
* Contact potential or existing customers to inform them about a product or service using scripts
* Answer questions about products or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances to preserve the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information


Requirements and skills
* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* Excellent knowledge of English
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and address complaints
* High school diploma; BSc/BA will be a plus

Perks

* Competitive salary package 


Job Location
Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Company Overview

Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.

With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.

At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.

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Company Summary
JOBSTORE GROUP BERHAD
www.jobstore.com
51-100 employees
Information Technology
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