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Jobs in Malaysia   »   Jobs in Subang Jaya   »   Finance / Banking / Insurance jobs   »   Customer Support - Credit Assessment

Customer Support - Credit Assessment

Subang Jaya, Selangor, MY

Main Purpose of Job: 

To perform credit analysis and assessment with higher credit limit based on company's policy and procedure as well as BNM requirement.


Job Description:

  • To perform prudent and sound credit evaluation for applications submitted by applicants or merchants according to authority limit.
  • To review, recommend and delegate loans application for higher authority limit.
  • To detect fraudulent application, tampered/suspicious documents and to ensure timely fraud escalation to Fraud Management Unit.
  • To deliver high-quality of assessment skill to detect fraud document and information given.
  • To deliver high quality account approved with low delinquent rate.
  • To adhere to AEON Credit’s Anti-Money Laundering policies and procedures, both in letter and spirit.
  • To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines.
  • To promote environmental preservation awareness and to participate in AEON environmental activities.
  • To ensure confidentiality, integrity, availability of all AEON's information assets are protected.


Job Requirement:

  • Degree holder in any related disciplined (Possess CCP is an advantage)
  • 8-10 years direct experience (preferably in Credit Card processing) in assessment operation with at least 5 years’ experience in Management level exposure.
  • Experience in customer service is an advantage.
  • Strong analytical skills
  • Good command in Credit Assessment skill and operation know-how
  • Fraud document detection skill.
  • Good interpersonal and communication skills
  • Able to work under pressure and independently in making decision.
  • Good in time management and ability to prioritize work
  • Successful candidate will be based at Subang Jaya Office.

Perks & Benefits

  • Nearby public transport
  • Central location
  • Regular team activities
  • Medical insurance

Job Location
Aeon Credit Service (M) Berhad Level 5, Aeon Big Subang Jaya No. 3, Jalan SS 16/1 47500 Subang Jaya, Selangor.
Click to view the location on Google maps

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Company Overview

AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

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Company Summary
AEON Credit Service (M) Berhad
1001+ employees
Banking / Financial Services
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