Customer Support - Credit Assessment

Main Purpose of Job: 

To perform credit analysis and assessment with higher credit limit based on company's policy and procedure as well as BNM requirement.

Job Description:

• To perform prudent and sound credit evaluation for applications submitted by applicants or merchants according to authority limit.
• To review, recommend and delegate loans application for higher authority limit.
• To detect fraudulent application, tampered/suspicious documents and to ensure timely fraud escalation to Fraud Management Unit.
• To deliver high-quality of assessment skill to detect fraud document and information given.
• To deliver high quality account approved with low delinquent rate.
• To adhere to AEON Credit’s Anti-Money Laundering policies and procedures, both in letter and spirit.
• To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines.
• To promote environmental preservation awareness and to participate in AEON environmental activities.
• To ensure confidentiality, integrity, availability of all AEON's information assets are protected.

Job Requirement:

• Degree holder in any related disciplined (Possess CCP is an advantage)
• 8-10 years direct experience (preferably in Credit Card processing) in assessment operation with at least 5 years’ experience in Management level exposure.
• Experience in customer service is an advantage.
• Strong analytical skills
• Good command in Credit Assessment skill and operation know-how
• Fraud document detection skill.
• Good interpersonal and communication skills
• Able to work under pressure and independently in making decision.
• Good in time management and ability to prioritize work
• Successful candidate will be based at Subang Jaya Office.

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance