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Jobs in Malaysia   »   Jobs in Batu Berendam   »   Customer Service jobs   »   CUSTOMER SUPPORT OFFICER

CUSTOMER SUPPORT OFFICER

Batu Berendam, Malacca, MY
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Job Responsibilities:

  • Provide excellent customer service and ensure that the needs of customers are being satisfied.
  • Serves customers by providing product and service information; resolving product and service problems.
  • Communicating courteously with customers by telephone, email, letter and face to face.
  • Responsible to meet customer required ship dates (CRSD).
  • Responsible for coordinating with production on delivery requirement.
  • Responsible for interfacing with Production, Material and Quality on matters pertaining to shipment requirement.
  • Responsible for interfacing with Logistics on the shipment arrangement.
  • Provide the customer the real-time information on scheduling.
  • Responsible in meeting co and department objective.
  • Managing the VMI inventory control level.

Job Requirements:

  • Diploma/ Degree holder in Economics/ Business Administration or its equivalent.
  • Good knowledge of computerized Glovia system.
  • Computer literate.
  • Transport allowance
  • Panel clinics
  • Medical insurance
  • Company uniform

Job Location
LOT 5, BATU BERENDAM FTZ PHASE III
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Company Overview

MFS Is A World Class Innovation Leader! We Deliver High Quality And Cost Effective Solution That Meet Your Expections! Our core competencies are in product Design and Material selection. Manufacturing and distribution of FPCs, PCBs, Rigid Flex including turnkey component Assembly services and module level integration. We strive to understand customers' needs through Early Stage Involvement (ESI) by working hand in hand with them right from the R&D stage. We create lasting Partnership and promote growths with our customers through Innovative Solutions and Close Application Supports. Our strategically located manufacturing sites and customer-centric culture ensure MFS reaches out to our global network of diversfied customer base efficiently and effectively.

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Company Summary
MFS TECHNOLOGY (M) SDN BHD
1001+ employees
Manufacturing / Production
Follow MFS TECHNOLOGY (M) SDN BHD
Job Openings
Total 5 jobs
CUSTOMER QUALITY ENGINEER (CQE)
Malacca
PROCESS CONTROL ENGINEER
Batu Berendam
DESIGN ENGINEER
Batu Berendam
QUALITY MANAGEMENT SYSTEM ENGINEER
Batu Berendam
BUYER
Batu Berendam

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