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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Information Technology jobs   »   Security Engineer

Security Engineer

Petaling Jaya, Selangor, MY
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Job Description

  • To provide security troubleshooting, technical supports and resolutions to all Cybersecurity breaches or problems
  • To provide security architecture design, implementation and analytic measures for customer's data, systems, and networks security protection solutions
  • Communication with customers as required: keeping them informed of problem incident progress and proposed solutions, notifying them of impending changes.
  • Network Security product Web Application Firewall, Endpoint Detection and Response, Network IPS, Network APT, NAC.
  • Conduct cyber security assessments and penetration tests on components including, but not limited to, web & mobile applications, servers, networks, databases, and technological devices.
  • Provide comprehensive security policy based on the best practice and on demand to ensure secured and protected.
  • To provides technical support to customers by remotely or onsite support.
  • Manages the implementation of projects closed by the field sales team.
  • Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics.
  • Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity.
  • Creates documentations and technical knowledge transfer to customers.
  • Provides expert advice on technical proof-of-concepts evaluation.
  • Maintains knowledge of competitive products as well as complimentary solutions.
  • Provides coaching and professional development to team members to enhance their product knowledge, technical acumen, and technical sales skills.
  • Develops and maintain relationships with prospects, customers, and partners.
  • Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems Respond to customer inquiries and assist in troubleshooting and resolving challenges
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
  • Provide prompt and accurate feedback to customers


  • Candidate must possess at least a Degree in Computer Science, Data Scientist, Electrical and Electronic Engineering or equivalent.
  • At least 1 year working experience in related field. 
  • Working knowledge of industry best practices with regard to information security on Cloud, Containers, Linux and Windows 
  • Knowledge and experience in networking and cyber security related solutions such as Next Generation Firewalls, Web Application Firewall (WAF), Privileged Access Management (PAM), SIEM, Proxy Secure Gateway, LAN & Core Switches.
  • Knowledge and experience in Splunk, Checkpoint, Sangfor, FortiGate, CyberArk, Crowdstrike and Imperva is an advantage
  • Prefer candidates with professional Network Security or Cybersecurity certification
  • Strong attention to details with an analytical mind and outstanding problem-solving skills
  • Required languages: English
  • Possess good attitude, diligent and able to work independently with minimum supervision 

Perks & Benefits

  • Commission and bonus
  • Casual dress code
  • Personal leave
  • Open culture

Job Location
Jaya One Petaling Jaya
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Company Overview

We are a company dealing with IT consultancy and deployment services for small-medium businesses and enterprise customers. Our expertise involves assessment, design, deployment and support services in the arena of infrastructure, virtualization, security, networking and clouds.

Company Summary
Refinenetworks Sdn Bhd
Information Technology
Job Openings
Total 4 jobs
Security Engineer
Petaling Jaya
Business Development Executive (IT)
Petaling Jaya
Customer Success Assistant / Executive
Petaling Jaya
General Admin Assistant / Executive
Petaling Jaya

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