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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Senior IT Customer Support Co-ordinator Executive (Petaling Jaya, SunwayMas)

Senior IT Customer Support Co-ordinator Executive (Petaling Jaya, SunwayMas)

Petaling Jaya, Selangor, MY

Senior IT Customer Support Co-ordinator Executive

(Location : Petaling Jaya, SunwayMas Commercial Centre, near Taman Mayang)

Responsibilities:

  • Hanndle all Customer support login
  • Create login ticket til case close
  • Handle customer support case log in and co-ordinate with engineer and customer
    Update customer support report, sales report, maintenance report, collection report
  • Project implementation co-ordination with customer, supplier and engineer
  • Manage preventive maintenance scope and periodic maintenance arrangement
  • Prepare customer environment support planning

 

  • Candidate with Professional Certificate in Computer Science/Information Technology or equivalent will have additional advantage
  • IT knowledge and IT support background will have added advantage
  • Required language(s): English
  • Applicants must be willing to work in Petaling Jaya.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Group incentive for engineer and co-ordinator will be provided.
  • Candidate stay near Petaling Jaya,Taman Mayang, Sunwaymas is encourage to apply

Job Highlights & Benefits

  • Personal leave
  • Energetic and Dynamic company
  • Company growing steadily and in need of good candidates
  • A lot of career advancement opportunity

Perks & Benefits

  • Commission and bonus
  • Personal leave

Job Location
31-2A, Level 1, Jalan PJU 1/3D, SunwayMas Commercial Centre
Click to view the location on Google maps

✱   This job post has expired   ✱
Company Overview

Brightclick Solutions Sdn Bhd has a wide range of IT skill set and expertise. Our IT consultant, programmer and IT engineer has over 30 man years experience working in International Telecommunication Company, Software house, Multinational Corporate IT department and IT System Integration. Our office located in Malaysia, Petaling Jaya and serving customer in Kuala Lumpur, Petaling Jaya, Shah Alam, Klang, Rawang, KLIA and other cities.

The IT Solution that we have experienced ranging from Local Area Network (LAN), Wide Area Network (WAN) (e.g.. MPLS, Frame Relay, Metro Ethernet, Leased Line, DSL), Internet Service Provider (ISP) Network, Internet Data Center, Commercial base software application development, and others.

We are an IT Network integration company that specialized in the following field:

IT Network Solution

1. Computer. Server and network equipment - IT Support , IT Maintenance, IT Outsource, IT Repair Service

2. Network system integration – High Availability (Load Balancer, Firewall, Router, Network Switches and others)

3. Data Center, Server Room Design and Build

4. One Stop IT System, IT Solution, IT Consultation, IT Project Management

IT Programming

1. Customized IT programming – specialized in low level programming (Using C++, Delphi and others)

Read more
Company Summary
Brightclick Solutions Sdn Bhd
www.brightclick.com.my
Computer Networking

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