Front Desk Receptionist

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Guide visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Manage office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare vouchers.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Excel in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Exemplary organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Additional certification in Office Management is a plus.

Perks & Benefits

• Annual leave
• Personal development opportunities