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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   IT Field Support / Helpdesk

IT Field Support / Helpdesk

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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Job Description:
1. Provide onsite technical support and Helpdesk support to clients in troubleshooting and resolving of laptop, desktop PC problems (hardware, software & application) and related peripherals (printer, scanner etc).
2. Perform installation, setup, configuration, migration, upgrading and maintenance of laptop, desktop PC (hardware, software & application), related peripherals (printer, scanner etc) and software such as OS, Microsoft, Lotus Notes and other proprietary software.
3. Perform regular onsite Preventive Maintenance according to prescribed work scope. Work as a team to plan and execute IT projects (i.e. rollouts, upgrades, migration etc) within deadlines given.
4. To deliver timely services according to the requirements and meet the service level agreement (SLA).
5. Maintain high level of customer satisfaction with a polite, efficient, well presented and timely service.
6. Support IT hardware & Software i.e. desktop, monitor, phones relocation and setup hardware
7. Identify hardware issue, report and change using provided hardware.
8. Willing to travel accross Klang Valley area (KL & Selangor). 
9. Candidates are expected to be punctual. 

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Central location
  • Casual dress code
  • Medical insurance
  • Personal leave

Job Location
Tun Razak Exchange , Lebuh Ampang and Klang Valley area
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Company Overview

Repair computer/ hardware

Company Summary
Computer / IT (Hardware)

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