IT Support

Responsibilities:

• Install, configure, maintain, support, and secure the organization’s local area network, including hardware resources and software applications,
• To ensure that the network is reliable and that the organization’s IT resources are used efficiently.
• Implements data connectivity for local area network (LAN) and wide area network (WAN) systems
• Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving.
• Monitor network performance; identify, troubleshoot, investigate, and resolve technical problems in order to maintain a reliable network service and recommend improvements and minimize future disruptions.
• Establishes and maintains user e-mail accounts and monitors usage to ensure security of data and access privileges.
• Manages anti-spam and anti-virus servers; researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations.
• Where necessary, refer problems to vendor and supplier support services and monitor problem resolution to ensure that the organization receives satisfactory standards of service.
• Research, evaluate, and recommend hardware, software, and telecommunications equipment that will enhance the performance of the network.
• Prepare and maintain technical documentation to guide network users and to assist with the ongoing operation, maintenance, and development of the network.
• Involving in IT audits documentation.
•  Other duties can include server maintenance and backup, email administration, assigning and maintaining user logon and access privileges, the actual hard-wiring of jacks and workstations and protecting internal users from outside threats, including hackers, viruses, spyware and malware.
• Conduct / providing training to the staff on IT skills.

Requirements :

• Possess good programming/database troubleshooting skill.
• Experience with at least one of the following tools and technologies: JAVA Technologies, C, C#, C++, Visual Studio.NET or SQL.
• Team player and able to deliver solutions within tight timeline.
• Hardworking and willing to multi-task efficiently.
• Good communication skills in written and spoken in English, Bahasa Malaysia and Mandarin.

Perks & Benefits

• Company trips
• Personal development opportunities
• Attendance Allowance
• Medical claim
• Hospitalization